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Social and Behavioral Sciences Commons™
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Articles 1 - 29 of 29
Full-Text Articles in Social and Behavioral Sciences
Deaf Mis-Interpretation During Hurricane Irma: A Case Study And Evaluation, Sherilyn D. Burris
Deaf Mis-Interpretation During Hurricane Irma: A Case Study And Evaluation, Sherilyn D. Burris
International Crisis and Risk Communication Conference
In 2017, Manatee County Government (Florida, USA) used an untrained sign language interpreter during a media briefing on Hurricane Irma evacuation orders. The individual signed incorrectly, resulting in confusion for the community and embarrassment for the organization. This case study presents the background of accessible information in crisis management -- why and how disaster preparedness information is interpreted for the deaf community; provides the event's consequences, as well as local and global implications; and discusses ways to incorporate deaf and hard-of-hearing stakeholders and groups into existing structures and programs.
The Influence Of Radical Environmentalists On Reputation And Communication Practices Of Advocacy/Collaborative Nonprofits, Maria Zhigalina
The Influence Of Radical Environmentalists On Reputation And Communication Practices Of Advocacy/Collaborative Nonprofits, Maria Zhigalina
International Crisis and Risk Communication Conference
The article focuses on features, activities and communication practices of environmental nonprofits / groups to demonstrate the importance of studying how negative reputation of the environmental sub-sector created by radical environmentalists can influence advocacy / collaborative environmental nonprofits. First, it reviews some relevant literature related to environmental organizations / groups and their external communication. Additionally, it provides some examples of radical environmentalism that have been recently discussed in the news. Finally, it describes directions for future research. It is important to understand the influence of the actions of radical environmentalists on advocacy / collaborative nonprofit organizations because it might impact …
What Influences Our Decision To Vaccinate? The Social Amplification Of Risk Framework And Vaccination, Laura B. Carper
What Influences Our Decision To Vaccinate? The Social Amplification Of Risk Framework And Vaccination, Laura B. Carper
International Crisis and Risk Communication Conference
The current study applies the social amplification risk framework to the anti-vaccination movement, specifically to the social factors that influence the likelihood to vaccinate. A total of 264 participants were recruited using Amazon’s Mechanical Turk engine and students from a large southern university. Participants responded to questions about their personal, friend, and family experiences with vaccines, their discussion about vaccines, and trust in vaccine literature (CDC, Facebook, family, etc.). Lastly, participants responded to a modified Duke’s social support scale. Results indicated that the likelihood to vaccinate is impacted by several social factors and that those factors can be amplified based …
The Role Of Risk Tolerance In Publics’ Health Risk Perception And Responses, Hyoyeun Jun, Yen-I Lee
The Role Of Risk Tolerance In Publics’ Health Risk Perception And Responses, Hyoyeun Jun, Yen-I Lee
International Crisis and Risk Communication Conference
To better understand how uncertainty influences publics’ risk perception and responses, this study introduced risk tolerance as a new concept to public relations literature and then investigated how publics react to health risks with different temporal distances: climate change and foodborne illness. Through an online survey, this study found out that uncertainty, induced by risk temporal distance, leads to varied risk tolerance, which subsequently influences where and how people seek and share risk information.
Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga
Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga
International Crisis and Risk Communication Conference
This study examined transparency and accountability as bridges to the interpretative and sense making capabilities of the public following the collapse of Crane Bank, Uganda. Content and critical discourse analysis methods were used to: investigate the nature of communication, the information shared; review honesty and responsibility in communication, and also analyze how accountability and transparency are constructed during crisis situations in the South. Assessment of 120 newspaper articles showed that both Crane Bank and Bank of Uganda mainly left it to the media to create and give meaning to stakeholders. Initial communication from both institutions was delayed and subsequent communication …
Tweeting To Prepare: An Examination Of Government And Organizational Messages During National Preparedness Month, Jenna L. Currie-Mueller
Tweeting To Prepare: An Examination Of Government And Organizational Messages During National Preparedness Month, Jenna L. Currie-Mueller
International Crisis and Risk Communication Conference
Each year, disasters have devastating consequences in the United States. Consequences are long term and extend beyond the disaster’s immediate impact area. Establishing a culture of preparedness is necessary for the U.S. A prepared populace responds more effectively to disasters and is less stressful on community infrastructure and resources during the response phase. One of the ways government organizations and non-government organizations can encourage preparedness actions is via social media. This study examined preparedness messages existing independently of an emerging event disseminated on Twitter by government and non-government organizations. A total of 6,374 tweets were analyzed from data collected during …
The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner
The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner
International Crisis and Risk Communication Conference
Every year, millions of Muslims converge in the Kingdom of Saudi Arabia (KSA) to perform the Hajj pilgrimage. So how does a government prepare for a potential crisis when hosting an event of this magnitude? A content analysis guided this study on crisis communication strategies taken by the Saudi government before, during, and after Hajj 2018 and how Saudi Arabia utilized the media to deliver proactive messages to ensure a successful Hajj season. The study found that the government created and built a positive image in the media through the use of effective management, preemptive messages, and multiple communication channels.
Tumbling Into A Crisis: Use Of Corporate Apologia After Usa Gymnastics Falls Off The Balance Beam, Terry L. Rentner, Cory Young
Tumbling Into A Crisis: Use Of Corporate Apologia After Usa Gymnastics Falls Off The Balance Beam, Terry L. Rentner, Cory Young
International Crisis and Risk Communication Conference
In an open letter to U.S. gymnasts on Nov. 5, 2018, United States Olympic Committee (USOC) CEO Sarah Hirshland told its more than 150,000 members “You deserve better” as it launched the Nuclear Clause that would revoke USA Gymnastics (USAG) as a governing body for the sport at the Olympic level [1]. This announcement comes in the wake of USAG’s ongoing crisis that includes a failure to protect athletes from team doctor Larry Nassar, imprisoned for sexually abusing more than 350 female gymnasts; investigations tied to Michigan State University; and the turnover of several USAG CEO’s in just two years. …
Health Risk Tolerance As A Key Determinant Of (Un)Willingness To Behavior Change: Conceptualization And Scale Development, Hyoyeun Jun, Yan Jin
Health Risk Tolerance As A Key Determinant Of (Un)Willingness To Behavior Change: Conceptualization And Scale Development, Hyoyeun Jun, Yan Jin
International Crisis and Risk Communication Conference
After the study of testing determinants of risk tolerance affecting information sharing, this study was conducted as a second step to actually develop the scale for risk tolerance. Firstly, this study followed qualitative steps, such as in-depth interview and focus group, to capture how public describes the situation when they are tolerating the risk, when they knew what the recommended behavior is to relieve the risk. Secondly, this study collected 1000 U.S. public sample for the survey questionnaire that are the items generated from the qualitative steps.
Priming The Pump: Does Providing Information Before A Crisis Communications Simulation Provide A Better Learning Experience?, Matt Tidwell
Priming The Pump: Does Providing Information Before A Crisis Communications Simulation Provide A Better Learning Experience?, Matt Tidwell
International Crisis and Risk Communication Conference
Many crisis communications educators use simulations as a means for students to test their learning in a controlled environment meant to simulate a real-life crisis using an (often hypothetical) organization. This project explores whether providing background and historical information about the organization days or weeks in advance of the simulation can enhance learning. Survey results of students exposed to this method as well as a traditional scenario approach (where all information is provided at once) showed that students preferred the advanced exposure method. The learning experience was judged to be superior overall. In addition, the recognition of understanding risks as …
Understanding Flu Vaccination Acceptance Among U.S. Adults: The Health Belief Model And Media Sources, Tong Xie, Connor Grady, Michael Cacciatore, Glen Nowak
Understanding Flu Vaccination Acceptance Among U.S. Adults: The Health Belief Model And Media Sources, Tong Xie, Connor Grady, Michael Cacciatore, Glen Nowak
International Crisis and Risk Communication Conference
Based on previous studies about the Health Belief Model (HBM) and the reinforcing relationship between media selectivity or preference and individual’s behavior, this study used a national representative adult sample to assess flu vaccination as the result of an appraisal of relevant health beliefs, trust towards the authoritative entities (e.g. CDC & FDA) and vaccine-related media information, in addition to one’s existing behavior pattern. Results showed that not-vaccinated individuals differ significantly in their vaccine-related health believes and the trust towards the authoritative information sources. This group acquired less recommendation from health care providers and more negative sentiments about flu vaccine …
Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson
Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson
International Crisis and Risk Communication Conference
An important aspect of crisis communication is secondary crisis communication, which focuses on how people communicate during a crisis. This study seeks to explore the mechanism of credibility in secondary crisis communication. Respondents in a large-scale experiment (N=2382) were exposed to a fictional news story about a terrorist attack and asked to what degree they would share the news story on social media. The design made it possible to test if the sharing of news stories was determined by its actual credibility (through the use of semiotic disclaimers in the news story), or by perceived credibility (the perceived credibility of …
Perceptions Of Risk Of Health Disparities Amid Previously Identified Political Corruption And Ageism In Slovakia, Marta N. Lukacovic, Deborah D. Sellnow-Richmond, Monika Durechova
Perceptions Of Risk Of Health Disparities Amid Previously Identified Political Corruption And Ageism In Slovakia, Marta N. Lukacovic, Deborah D. Sellnow-Richmond, Monika Durechova
International Crisis and Risk Communication Conference
This study examines the role of traditional versus new media’s impact on citizens’ perceptions of risk within elder care. We analyzed survey data from 112 Slovak citizens regarding their social network activity and perceptions of corruption, ageism, and health disparities in the Slovak elder care system. Previous research (Lukacovic, Sellnow-Richmond, & Durechova, under contract) identified three prominent sociopolitical issues present in the Slovak medical system among Slovak UGC discourse regarding Slovak healthcare inequity: corruption, threats to dignity, and discrimination. Here, we examined the extent to which social media users perceive the prevalence and subsequent risk of experiencing health disparities within …
Run, Hide, Fight: Leveraging Academics To Enhance Emergency Preparedness Training For Active Shooter Events, Andrew S. Pyle, S. Paul Gennett, Darren L. Linvill
Run, Hide, Fight: Leveraging Academics To Enhance Emergency Preparedness Training For Active Shooter Events, Andrew S. Pyle, S. Paul Gennett, Darren L. Linvill
International Crisis and Risk Communication Conference
College and university campuses are regularly faced with various types of crises. One category of crisis that is becoming a more regular event of concern is the active shooter event. Trainings exist that can help individuals respond more confidently in the event of an active shooter incident on campus. However, the authors were concerned that students with certain personality traits may be less likely to abide by active shooter training guidelines. We surveyed undergraduate students and compared the Big Five personality traits with perceptions of self and response efficacy related to the “Run, Hide, Fight” active shooter training video. Our …
Trauma Narratives In The Impossible, Chad Collins, Lakelyn Taylor, Kelly Merrill Jr
Trauma Narratives In The Impossible, Chad Collins, Lakelyn Taylor, Kelly Merrill Jr
International Crisis and Risk Communication Conference
No abstract provided.
Social Listening During Crises: A Practitioner Guide For Crisis Communication On Social Media, Cory Young, Hunter Simmons, Margaret Stewart
Social Listening During Crises: A Practitioner Guide For Crisis Communication On Social Media, Cory Young, Hunter Simmons, Margaret Stewart
International Crisis and Risk Communication Conference
Stewart & Wilson (2016) created the STREMII model (pronounced STREAM-ee) as a means to assist institutions and organizations with social media crisis communication using a six-stage cyclical process, including: (1) social listening, (2) targeting audience(s), (3) engaging & responding, (4) monitoring and evaluating, (5) interacting, and (6) implementing changes [1] . Stewart & Young (2017) revisited the model, refining the stages to highlight the need for ongoing social listening and responsive engagement across all levels of crisis [2]. At present, the model is theoretical and applied only within a pedagogical context. In order for the STREMII model to be useful …
The Game Of Risk: What's The Problem And How To Manage It, Gregg Feistman
The Game Of Risk: What's The Problem And How To Manage It, Gregg Feistman
International Crisis and Risk Communication Conference
No abstract provided.
“You Are Here”: Assessing The Inclusion Of Maps In A Campus Emergency Alert System, Lauren Cain
“You Are Here”: Assessing The Inclusion Of Maps In A Campus Emergency Alert System, Lauren Cain
International Crisis and Risk Communication Conference
No abstract provided.
Don't Force Germans To Smile: Crisis Communications Lessons From Walmart's Failed Expansion Into Europe, Jasper Fessmann, Anja Fessmann
Don't Force Germans To Smile: Crisis Communications Lessons From Walmart's Failed Expansion Into Europe, Jasper Fessmann, Anja Fessmann
International Crisis and Risk Communication Conference
No abstract provided.
Never Gonna Let You Drown: Seaworld Orlando's Post-Crises Organizational Redefinition Through Collaboration, America L. Edwards
Never Gonna Let You Drown: Seaworld Orlando's Post-Crises Organizational Redefinition Through Collaboration, America L. Edwards
International Crisis and Risk Communication Conference
No abstract provided.
Reputation Management Of Companies During Crises - A Case Study Of The Saudi Electricity Company, Ennas Alkedmn, Petya Eckler
Reputation Management Of Companies During Crises - A Case Study Of The Saudi Electricity Company, Ennas Alkedmn, Petya Eckler
International Crisis and Risk Communication Conference
No abstract provided.
Ford Motor Company & The Economic Crisis Of 2008, Tracy Gulliford
Ford Motor Company & The Economic Crisis Of 2008, Tracy Gulliford
International Crisis and Risk Communication Conference
No abstract provided.
Crisis Information Vetting In Social-Mediated Crisis And Risk Communication: A Conceptual Framework, Xuerong Lu, Yan Jin, Lashonda Eaddy, Lucinda Austin, Brooke F. Liu, Toni Van Der Meer
Crisis Information Vetting In Social-Mediated Crisis And Risk Communication: A Conceptual Framework, Xuerong Lu, Yan Jin, Lashonda Eaddy, Lucinda Austin, Brooke F. Liu, Toni Van Der Meer
International Crisis and Risk Communication Conference
No abstract provided.
Mitigating Re-Victimization Through Trauma-Informed Crisis, Risk, And Emergency Communication, Jamie L. Russell
Mitigating Re-Victimization Through Trauma-Informed Crisis, Risk, And Emergency Communication, Jamie L. Russell
International Crisis and Risk Communication Conference
No abstract provided.
The Bergdahl Burden: Analyzing The Communication Of The U.S. Military As A High Reliability Organization, Lakelyn Taylor, Ryan Goke
The Bergdahl Burden: Analyzing The Communication Of The U.S. Military As A High Reliability Organization, Lakelyn Taylor, Ryan Goke
International Crisis and Risk Communication Conference
No abstract provided.
2019 Icrcc Proceedings Table Of Contents, Conference Organizers
2019 Icrcc Proceedings Table Of Contents, Conference Organizers
International Crisis and Risk Communication Conference
These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2019 International Crisis and Risk Communication Conference (ICRCC) held March 11-13, 2019. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for example, natural …
A Pedagogical Reflection On Challenges Of Teaching Crisis Communication, Cory Young
A Pedagogical Reflection On Challenges Of Teaching Crisis Communication, Cory Young
International Crisis and Risk Communication Conference
No abstract provided.
The Idea Model As A Basis For Instructional Risk Message Design In Pesponse To The 2013 Pedv Outbreak, Maxwell Kuchenreuther
The Idea Model As A Basis For Instructional Risk Message Design In Pesponse To The 2013 Pedv Outbreak, Maxwell Kuchenreuther
International Crisis and Risk Communication Conference
No abstract provided.
This Isn't The Glue Factory: Tesco's Horse Meat Scandal - An Application Of Benoit's (1997) Image Repair Theory, Aaron Scott, Edward Meeker, Nikki Fung, Sofia Salazar
This Isn't The Glue Factory: Tesco's Horse Meat Scandal - An Application Of Benoit's (1997) Image Repair Theory, Aaron Scott, Edward Meeker, Nikki Fung, Sofia Salazar
International Crisis and Risk Communication Conference
No abstract provided.