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Full-Text Articles in Social and Behavioral Sciences

Organizational Factors Contributing To Mental Health And Wellness In Behavioral Health Leaders, Julie Johnson Jan 2021

Organizational Factors Contributing To Mental Health And Wellness In Behavioral Health Leaders, Julie Johnson

Walden Dissertations and Doctoral Studies

According to recent studies, a behavioral health leader’s (BHL’s) mental health and wellness is an important factor in an organization's ability to effectively provide mental healthcare. Mental health and wellness in BHLs lead to sustainability in their organization. Researchers have demonstrated that mental health and wellness in BHLs are factors contributing to an organization’s sustainability but have not established the factors contributing to mental health and wellness in BHLs. The purpose of this qualitative single case study was to examine the organizational factors contributing to the mental health and wellness in the BHL of the organization. The Baldrige excellence framework …


Barriers To The Hiring Of Women For The Independent School Headship, Kelley King Jan 2021

Barriers To The Hiring Of Women For The Independent School Headship, Kelley King

Walden Dissertations and Doctoral Studies

Despite over a century of activism to increase gender equality, inequalities persist across U.S. employment sectors, including in independent K-12 schools, which are predominately staffed by women yet led by men. The purpose of this qualitative, exploratory case study was to understand the perceptions of six female heads of school and six female search consultants regarding the barriers that women face in being hired for the head of school position in independent K-12 schools. Most researchers studying gender equality have focused solely on the perspectives of female leaders, although executive search consultants are important arbiters in the search and hiring …


Factors Inhibiting Implementation Of A Comprehensive Disaster Management Framework In Trinidad And Tobago, Julie Urslin Samaru Jan 2021

Factors Inhibiting Implementation Of A Comprehensive Disaster Management Framework In Trinidad And Tobago, Julie Urslin Samaru

Walden Dissertations and Doctoral Studies

AbstractIdentifying and exploring the factors inhibiting implementation of a comprehensive disaster management framework to guide the operations of disaster management is a public policy imperative for the Republic of Trinidad and Tobago. Despite the increased frequency and severity of natural and human-made disasters during the past decade, challenges continue with ensuring effective levels of preparedness for responding agencies in Trinidad and Tobago. The current study explored the lived experiences of first responding agencies that operate without a comprehensive disaster management framework. Two theoretical frameworks served as the foundation for this study: the advocacy coalition framework and the multiple streams framework, …


Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session Jan 2021

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …


Exploration Of Effective Leadership Traits To Retain Millennials In Federal Service, Tony Augustin Damian Jan 2021

Exploration Of Effective Leadership Traits To Retain Millennials In Federal Service, Tony Augustin Damian

Walden Dissertations and Doctoral Studies

The federal government faces critical human capital management challenges because of workforce retirements. Millennial retention is key to addressing some of these challenges. However, job satisfaction surveys have indicated retention concerns for existing millennial federal employees. The federal sector is struggling to compete with the private sector in employee retention among the millennial generation. An intrinsic motivation approach was used in this study, focusing on leadership and its role in retention. Strauss and Howe’s generational theory, the trait-based approach to leadership, and three leadership styles—transformational, ethical, and authentic—comprised the conceptual framework. The purpose was to explore the preferred leadership traits …


Perceptions Of Emotional And Social Intelligence Competencies Among Leaders Within Collective Impact Initiatives In Puerto Rico, Geraldine Bayron-Rivera Jan 2021

Perceptions Of Emotional And Social Intelligence Competencies Among Leaders Within Collective Impact Initiatives In Puerto Rico, Geraldine Bayron-Rivera

Walden Dissertations and Doctoral Studies

The complexity of global societies’ issues requires leaders whose competencies facilitate collective impact initiatives as strategies for coordinating multisector efforts to transform substantial social problems. In Puerto Rico, such endeavors are not producing expedient long-term impact. It is crucial to implement said collaborations relying on leaders' emotional strength and skills, enabling efficient processes to find solutions for subpar circumstances in communities. It was unknown whether senior managers in Puerto Rico understood the necessary emotional and social intelligence leadership competencies which must be developed to improve organizational processes in local cross-sector collaborations. This phenomenological study aimed to understand whether these leaders …


Impact Of Culturally Diverse Leadership In Finance Organizations On Job Satisfaction And Turnover Intent, Yashica Bailey Jan 2021

Impact Of Culturally Diverse Leadership In Finance Organizations On Job Satisfaction And Turnover Intent, Yashica Bailey

Walden Dissertations and Doctoral Studies

Finance organizations are taking on the challenges involved in keeping workers and determining the reasons why there is turnover within a certain time period. Leaders need to develop cultural knowledge to effectively understand and aid organizations in terms of job satisfaction and avoiding turnover intent. When workers are committed and loyal, companies save time and money. The purpose of the study was to determine the impact of culturally diverse leadership on job satisfaction and turnover intent. Herzberg’s two-factor theory was used to address behaviors and determine outcomes. The research addressed how culturally diverse leadership influenced job satisfaction and turnover intentions …


The Glass Ceiling: Effects Of Motivation And Morale On Women In Emergency Management, Becky Bernat Jan 2021

The Glass Ceiling: Effects Of Motivation And Morale On Women In Emergency Management, Becky Bernat

Walden Dissertations and Doctoral Studies

Large emergency management organizations are organizations in which women are known to be hindered from becoming leaders. However, the effects that lack of opportunities for advancement has on women’s motivation and workplace attitude have not been thoroughly addressed. The purpose of this qualitative study was to explore the experiences of women working at a large emergency management organization, specifically how perceptions of the glass ceiling affected their motivation and attitude in the workplace. The research questions were focused on gender limitations in career advancement, motivational factors, including extrinsic and intrinsic, and the morale of women who had experiences with gender …


Interpersonal Conflict And Work-Related Stress Among Correctional Officers, Katarzyna Sowa-Lapinskas Jan 2021

Interpersonal Conflict And Work-Related Stress Among Correctional Officers, Katarzyna Sowa-Lapinskas

Walden Dissertations and Doctoral Studies

Increasingly, research has been conducted on the penal system, yet few researchers have focused on correctional staff. Due to the nature of their work, correctional officers (COs) experience a high degree of stress that is inmate related, occupational, organizational, and psycho–social. The purpose of this generic qualitative study was to explore the work experiences of COs in rural correctional facilities in Alaska and to learn how correctional staff perceive and mitigate work-related stress stemming from interpersonal conflict. The theoretical framework for this study was Lazarus and Folkman’s transactional theory of stress and coping. Data were collected using semistructured interviews conducted …


Catalysts To Transformational Leadership Between Managers And Analysts In Public Service, Eugene Davis Stevenson Iii Jan 2021

Catalysts To Transformational Leadership Between Managers And Analysts In Public Service, Eugene Davis Stevenson Iii

Walden Dissertations and Doctoral Studies

Transformational leadership (TL) is the ability of a leader to convince a subordinate or follower to adopt organizational goals as their goals. Transformational leaders utilize intellectual stimulation, individualized consideration, inspirational motivation, and idealized influence to engage and mold their employees. Within the sphere of public management, current leadership research acknowledges the effect of TL but is still incomplete or inconsistent on how to catalyze TL consistently. The focus of this study was how TL is used between managers and analysts within California state public service. The theoretical framework for this study is complexity theory. Complexity theory states that the world …


Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend Jan 2021

Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend

Walden Dissertations and Doctoral Studies

Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …


Principal Servant Leadership Effects On Relationships With Teachers In Underperforming Schools, Marta Georgina Vasquez-Mcnamara Jan 2021

Principal Servant Leadership Effects On Relationships With Teachers In Underperforming Schools, Marta Georgina Vasquez-Mcnamara

Walden Dissertations and Doctoral Studies

Research has shown that a leaders’ behavior can impact employee organizational outcomes and how employees engage at work. The primary purpose of this qualitative, interpretive, phenomenological study was to interview a purposeful sample of teachers and a principal at an underperforming school to examine and understand their lived experiences and the meaning of principal–teacher relationships in underperforming schools using a servant leadership framework. The goal was to describe principals/teachers’ experiences, perceptions, and meanings associated with servant leadership in building relationships. Data were collected by conducting semistructured interviews. Following an interpretive phenomenological analysis approach, the data were transcribed and coded for …


Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr. Jan 2021

Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr.

Walden Dissertations and Doctoral Studies

Ineffective financial decision-making has frequently led to nondenominational church failures and contributes to 4,000 to 8,000 churches closing each year in North America. Grounded in stewardship theory, the purpose of this qualitative multiple case study was to explore effective financial decision-making strategies in nondenominational churches that support long term sustainability. Participants were 10 church leaders who successfully used financial decision-making strategies to support long-term sustainability in Central North Carolina was used for this study. Data were collected from semi structured interviews and internal church documents relating to church leadership's financial decision-making and analyzed using thematic analysis. Four themes emerged: budgeting …


Strategies To Expand And Obtain Funding For Nonprofit Organizations, Topaz Lonia Walton-Good Jan 2021

Strategies To Expand And Obtain Funding For Nonprofit Organizations, Topaz Lonia Walton-Good

Walden Dissertations and Doctoral Studies

Expanding a nonprofit organization (NPO) can be beneficial to the community; however, such expansion comes with challenges, including finding ways to obtain additional funding and understanding which additional services to provide. A single-case study was conducted to explore the challenges facing a nonprofit behavioral health organization as it seeks to obtain funding to expand current services and identify new services for underserved communities. Data were collected through interviews with the behavioral health leader (BHL) and five staff members using the Baldrige excellence framework. Five themes emerged from the data analysis: access, programs, services, funding, workforce, and leadership. Although leadership was …


Leadership Influence On Dispatcher Access Of Trauma Recovery Resources, Ariel R. Place Jan 2021

Leadership Influence On Dispatcher Access Of Trauma Recovery Resources, Ariel R. Place

Walden Dissertations and Doctoral Studies

Emergency dispatchers experience duty-related trauma exposure that can lead to reduced work engagement, compromised employee health, and increased organizational costs. Leadership is crucial in providing guidance and support to first responders following traumatic events. This study’s purpose was to understand how one public service organization’s (PSO) leaders influence emergency dispatchers’ access to trauma-recovery resources. The Baldrige Excellence Framework provided the framework for this qualitative case study. Semi-structured interviews with the public service organization partner site (PSOPS) leaders were conducted and archival data and documents were reviewed and analyzed to gain a clearer picture of PSOPS leaders’ personal perspectives of and …


Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor Jan 2020

Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations (NPOs) often lack strategies to ensure the sustainability of their organizations beyond initial funding, resulting in significant risk to program continuity. Grounded in social entrepreneurship theory, the purpose of this qualitative single-case study was to explore strategies used by 3 leaders of a small NPO in the southwest region of the United States. Data were collected from semistructured interviews and a review of organizational documents. Through thematic analysis, 6 social themes emerged: optimization of business strategies, income and donor growth, program cost management, funding diversification, program licensing, and public awareness of NPO programs. The contributions to …


Strategies For Hiring People With Disabilities To Prevent A Skilled Worker Shortage, Andreas Kyprianou Jan 2020

Strategies For Hiring People With Disabilities To Prevent A Skilled Worker Shortage, Andreas Kyprianou

Walden Dissertations and Doctoral Studies

Many business sectors are currently facing challenges in the labor market and will need to address inefficiencies in their recruitment and retention strategies. Restaurant managers who lack strategies for recruiting nontraditional staff, such as people with disabilities, risk declining competitiveness because of this labor shortage. Grounded in stakeholder theory, the purpose of this multiple case study was to explore strategies restaurant managers use to recruit and hire people with disabilities to prevent or address skilled worker shortages. The participants comprised 7 quick service restaurant (QSR) franchisees and managers from the same QSR brand in Canada with previous experience recruiting staff …


Relationship Between Transformational Leadership, Employee Satisfaction And Job Performance Of Virtual Workers, Alice Miller Jan 2020

Relationship Between Transformational Leadership, Employee Satisfaction And Job Performance Of Virtual Workers, Alice Miller

Walden Dissertations and Doctoral Studies

The effects of leaders on virtual employees job satisfaction and job performance is essential to virtual team success. As virtual workplaces continue to evolve, there is a need to focus research on how leaders affect virtual employees. Previous research has indicated that understanding the relationship between perceived leadership and job satisfaction is crucial as it helps create a motivated and effective workforce. However there remains an essential gap in current literature regarding leadership effectiveness on job satisfaction and job performance of virtual workers. The population group for this study consisted of 70 randomly selected virtual employees. Participants of the study …


A Phenomenological Study Of Factors Influencing Senor Female United States Marine Corps Officer Retention Decisions, Angel Rae Smith Jan 2020

A Phenomenological Study Of Factors Influencing Senor Female United States Marine Corps Officer Retention Decisions, Angel Rae Smith

Walden Dissertations and Doctoral Studies

The study showed factors that influenced senior female U.S. Marine Corps' (USMC) officer retention decisions. The qualitative study was based on the interpretivism research philosophy and Mobley's model of turnover and employed a phenomenological research design to identify themes regarding participants' perceptions of their lived experiences involving their professions and factors that affected their mandates to remain on active duty. The study included 11 women volunteers who had either earned membership in General Officer (GO) ranks or were competitive for within the USMC as a colonel (CV); they were recruited through purposive sampling, and data were collected through interviews. Data …


Examining Barriers Impacting Women’S Promotion Into C-Suite Positions In Higher Education, Lynette Johnson Nelson Jan 2020

Examining Barriers Impacting Women’S Promotion Into C-Suite Positions In Higher Education, Lynette Johnson Nelson

Walden Dissertations and Doctoral Studies

The United States Department of Labor indicated that women represent 46.8% and men represent 53.2% of the United States’ 16 years and older civilian labor force. An estimated 52% of adult women compared to 48% of men participating in the civilian labor force held a bachelor’s degree or higher, and women represented 47% of the management and professional sector’s positions. Women occupy 25% of C-suite positions in the Standard & Poor 500 companies. In higher education, 30% of college presidents are women. Women continue to face several barriers as they try to move into senior executive leadership positions. The specific …


Key Ethical Leadership Characteristics Of State Police Promotional Candidates In The South, David Patrick Hay Jan 2020

Key Ethical Leadership Characteristics Of State Police Promotional Candidates In The South, David Patrick Hay

Walden Dissertations and Doctoral Studies

Public officials, researchers, and practitioners agree police organizations need the proper tools to foster a stronger sense of ethical leadership to more effectively conduct police operations and work with communities. However, few researchers have investigated ethical leadership characteristics for police supervisors, and no research has been conducted to identify desired ethical leadership characteristics for state police supervisors in the southern United States. The purpose of this qualitative Delphi study was to determine the degrees of consensus and support of identified key ethical leadership characteristics for state police promotional candidates in the southern United States, using the theoretical framework of transformational …


Decentralization And Good Governance In Angolan Local Governments, Nkosi Mankenda Jan 2020

Decentralization And Good Governance In Angolan Local Governments, Nkosi Mankenda

Walden Dissertations and Doctoral Studies

Effective provision of public goods and services is among the common issues affecting local governments in Angola. Administrative decentralization is a well-known strategy to foster municipal governance, yet Angolan citizens perceive a lack of impact from this strategy. The purpose of this qualitative case study was to explore the perceptions of leaders and followers in public administration regarding the lack of impact of administrative decentralization on Northern Angola, and to examine the role of public administration education to reverse this trend. The theoretical frameworks were Pierson’s path dependence theory and Cooperrider’s appreciative inquiry theory. Data were collected from semistructured interviews …


Urgent Care Centers And Workers’ Compensation Medical Cost Containment, Drema M. Thompson Jan 2020

Urgent Care Centers And Workers’ Compensation Medical Cost Containment, Drema M. Thompson

Walden Dissertations and Doctoral Studies

In response to healthcare payment policy reforms, billions of dollars in healthcare provider charges are challenged annually. Following the implementation of the Virginia workers’ compensation medical fee legislation, healthcare organizations experienced declining worker compensation medical fee schedule reimbursements and lack of profitability. Grounded in the adaptive cycle model, the purpose of this qualitative single case study was to explore strategies 2 urgent care center (UCC) leaders in Virginia used to increase profits after implementing the Virginia workers’ compensation medical fee legislation. Data were collected via in-depth interviews and a review of company documents. Thematic analysis was used to analyze data. …


Servant Leadership And The Contemporary Emergency Manager In A Multisector Collaborative Organization, Phillip William Caponigro Jan 2020

Servant Leadership And The Contemporary Emergency Manager In A Multisector Collaborative Organization, Phillip William Caponigro

Walden Dissertations and Doctoral Studies

Emergency management (EM) leaders must relate to group members with whom they have no organizational relationship. However, little is known about whether certain leadership approaches are more conducive to a successful EM organization. The purpose of this correlational study was to explore whether emergency managers (EMs) who employ a servant leadership style instill greater confidence in emergency team members than EMs who employ a traditional paramilitary style of leadership. Data were collected from 82 members of Safeguard Iowa partners thorough the Laub Organizational Leadership Assessment instrument. These data were analyzed using descriptive statistics, Pearson’s correlation coefficient, and Spearman’s rho. Results …


Behavioral Health Leadership Perspectives On The Transition To Medicaid Managed Care, Cynthia Lyn Gee Jan 2020

Behavioral Health Leadership Perspectives On The Transition To Medicaid Managed Care, Cynthia Lyn Gee

Walden Dissertations and Doctoral Studies

Healthcare and behavioral healthcare reform are sweeping across the United States to improve health outcomes, increase client satisfaction, and to decrease healthcare expenditures through statewide transitions to Medicaid managed care (MMC). Leaders of behavioral health organizations face significant challenges when implementing wide scale organizational change. A case study design was used to explore senior leaders’ experiences with transitioning from a fee for service environment to MMC at a behavioral health organization, which operates in the Northeastern region of the United States. The Baldrige excellence framework was used as a conceptual lens to assess the organization’s effectiveness in key factors. Senior …


Sudden Leadership Loss And The Importance Of Succession Planning In Behavioral Health Care, Angela R. Dawson Jan 2020

Sudden Leadership Loss And The Importance Of Succession Planning In Behavioral Health Care, Angela R. Dawson

Walden Dissertations and Doctoral Studies

This study examined sudden leadership loss and the importance of succession planning in behavioral health. The organization at the center of the study is located in the midwestern United States and is known for providing stellar services to its clients and fostering a quality workspace for its employees. The findings provided the organization with a clear and specific understanding of the value of succession planning for sustainability. The study was conducted using a qualitative research method. Semistructured interviews with 5 senior-level leaders from a single site location provided the primary source of data. Additional data were collected from the organization’s …


Employee Resistance To Change During The Implementation Of Trauma-Informed Care, Tara A. Chalakani Jan 2020

Employee Resistance To Change During The Implementation Of Trauma-Informed Care, Tara A. Chalakani

Walden Dissertations and Doctoral Studies

Employee resistance to change can impede organizational success. Resistance can occur when the proposed change is beneficial. Trauma-informed care requires a complete paradigm shift within a behavioral health organization to be executed successfully. This single-case study explored the leadership experience of employee resistance to change during the implementation of trauma-informed care in a large nonprofit behavioral health organization. Data were collected through semistructured interviews with 4 organizational leaders, and a thematic analysis was conducted on internal documents, including staff satisfaction surveys, exit interviews, meeting minutes, strategic plans, manuals, the organizational website, and information from the employee portal. Findings were validated …


Examining A Dynamic Leadership Approach That Influences Job Satisfaction In Dynamic And Stable Environments, Francois Kammoe Jan 2020

Examining A Dynamic Leadership Approach That Influences Job Satisfaction In Dynamic And Stable Environments, Francois Kammoe

Walden Dissertations and Doctoral Studies

Effectively managing the turnover of qualified staff has become a major challenge for managers. In this dynamic business era, companies in various industries experience an annual staff turnover rate of at least 10%. Scholars have linked employee turnover to job dissatisfaction and inadequate leadership styles. A quantitative non-experimental correlation study was conducted to examine the relationship between servant, transactional, and transformational leadership styles and employee job satisfaction as well as the moderating and mediating mechanisms in which this relationship occurs. The theoretical framework for this study included Harber and McMaster's dynamic leadership approach, the adaptable emphasis leadership model by Staats, …


Minority Women Leaders' Experiences Of Shattering The Glass Ceiling In Public Administration, Trina N. George Jan 2020

Minority Women Leaders' Experiences Of Shattering The Glass Ceiling In Public Administration, Trina N. George

Walden Dissertations and Doctoral Studies

Little research explores the experiences of women who have successfully attained careers in the highest echelons of federal service. Using Gregory-Mina's conceptualization of the great man theory as the foundation, the purpose of this general qualitative study was to understand the experiences and achievements of 7 women who advanced in the federal leadership hierarchy. This study used secondary data that is part of the Public Administration Genome Project holdings and these data were analyzed using inductive coding followed by a thematic analysis procedure. Data analysis revealed common experiences including that all of the women experienced a lack of mentors and …


Strategies For Increasing Workforce Engagement, Joanne White Hayes Jan 2020

Strategies For Increasing Workforce Engagement, Joanne White Hayes

Walden Dissertations and Doctoral Studies

The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …