Social and Behavioral Sciences Commons^™

Our Year Of Remote Reference: Covid19’S Impact On Reference Services And Librarians, Sarah B. Cohn, Rebecca Hyams

Publications and Research

After a full year of providing fully remote library reference due to the COVID-19 pandemic campus closures, this exploratory study looks at reference practices of libraries, and librarian response to those practices, at a large, urban, public university. This article focuses on the impact COVID-19 had on reference services themselves, as well as the perceptions of those who provide them.

Virtual Reference Amid Covid-19 Campus Closure: A Case Study And Assessment, Maureen Garvey

Publications and Research

Purpose – This case study was conducted to assess and make changes to the consortial virtual reference service for the remainder of the period of fully virtual reference (campus closure); a second objective was to consider implications for service design and delivery upon the eventual return to the physical campus.

Design/methodology/approach – This paper begins by introducing the institution, reference practices prior to the pandemic and the changes to reference service necessitated by the campus closure. After a literature review of material related to reference and the pandemic, several years of virtual reference service data are analyzed.

Findings – The …

Student Well-Being Matters: Academic Library Support For The Whole Student, Marta Bladek

Publications and Research

In response to a marked increase in the prevalence and severity of mental health problems among college students over the last decade, colleges and universities have been expanding their well-being initiatives and programs. No longer limited to health services departments, the support of student well-being has been taken up by multiple campus units, including academic libraries. As well-being has been shown to impact academic outcomes, the well-being initiatives libraries develop fit in with their commitment to enhance learning and student educational experience overall. A comprehensive review of wellness interventions in academic libraries, this article presents findings on student well-being and …

Making Room For Tbd: Adapting Library Websites During A Pandemic, Sarah B. Cohn, Rebecca Hyams

Publications and Research

The article describes different academic libraries' responses to the pandemic through their websites, as their site administrators reflect on the changes that occurred during an evolving emergency situation and an anything but-normal start to a new academic year. It mentions that the situation in the New York City area was rapidly deteriorating, as an increasing number of COVID-19 cases were confirmed.

Students And Parents: How Academic Libraries Serve A Growing Population, Marta Bladek

Publications and Research

In recognition of the critical role libraries play in the educational lives of parenting students, there has been a noticeable trend in academic libraries to offer services and spaces for students and their children. This article reviews recent LIS literature on student parent initiatives in academic libraries, with the emphasis on the United States. The purpose of this synthesis is to highlight demographic data, research findings, and case studies that, considered together, may significantly expand the profession’s knowledge about the barriers parenting students face in accessing the library and its services. The first part of the article lays out the …