Social and Behavioral Sciences Commons^™

Working Towards Promotion To Full Professor: Strategies, Time Management, And Habits For Academic Librarian Mothers, Marta Bladek

Publications and Research

After briefly sharing my experience as an academic librarian mother, the chapter places it within the larger context of academia in which women, especially mothers, lag behind men in attaining the full professor rank. It then outlines the strategies that have enabled me to gradually make progress towards promotion. The chapter discusses strategies to use at the institutional level (familiarity with local requirements, personnel process and related trainings, as well as the availability of leaves and grants), at the departmental level (workflow adjustments, scheduling arrangements, and strategic choice of projects and service commitments), and then at the individual/personal level (seeking …

Our Year Of Remote Reference: Covid19’S Impact On Reference Services And Librarians, Sarah B. Cohn, Rebecca Hyams

Publications and Research

After a full year of providing fully remote library reference due to the COVID-19 pandemic campus closures, this exploratory study looks at reference practices of libraries, and librarian response to those practices, at a large, urban, public university. This article focuses on the impact COVID-19 had on reference services themselves, as well as the perceptions of those who provide them.

Virtual Reference Amid Covid-19 Campus Closure: A Case Study And Assessment, Maureen Garvey

Publications and Research

Purpose – This case study was conducted to assess and make changes to the consortial virtual reference service for the remainder of the period of fully virtual reference (campus closure); a second objective was to consider implications for service design and delivery upon the eventual return to the physical campus.

Design/methodology/approach – This paper begins by introducing the institution, reference practices prior to the pandemic and the changes to reference service necessitated by the campus closure. After a literature review of material related to reference and the pandemic, several years of virtual reference service data are analyzed.

Findings – The …

Student Well-Being Matters: Academic Library Support For The Whole Student, Marta Bladek

Publications and Research

In response to a marked increase in the prevalence and severity of mental health problems among college students over the last decade, colleges and universities have been expanding their well-being initiatives and programs. No longer limited to health services departments, the support of student well-being has been taken up by multiple campus units, including academic libraries. As well-being has been shown to impact academic outcomes, the well-being initiatives libraries develop fit in with their commitment to enhance learning and student educational experience overall. A comprehensive review of wellness interventions in academic libraries, this article presents findings on student well-being and …

Making Room For Tbd: Adapting Library Websites During A Pandemic, Sarah B. Cohn, Rebecca Hyams

Publications and Research

The article describes different academic libraries' responses to the pandemic through their websites, as their site administrators reflect on the changes that occurred during an evolving emergency situation and an anything but-normal start to a new academic year. It mentions that the situation in the New York City area was rapidly deteriorating, as an increasing number of COVID-19 cases were confirmed.

Students And Parents: How Academic Libraries Serve A Growing Population, Marta Bladek

Publications and Research

In recognition of the critical role libraries play in the educational lives of parenting students, there has been a noticeable trend in academic libraries to offer services and spaces for students and their children. This article reviews recent LIS literature on student parent initiatives in academic libraries, with the emphasis on the United States. The purpose of this synthesis is to highlight demographic data, research findings, and case studies that, considered together, may significantly expand the profession’s knowledge about the barriers parenting students face in accessing the library and its services. The first part of the article lays out the …

University Music Students’ Choice Of Music Listening Sources: Use Of Library Resources As Compared With Non-Academic Streaming Services, Marianna J. Czeisel, Veronica D. Smith

Publications and Research

The rise of streaming services and decline of analog media have affected academic music libraries in their traditional role as a resource of listening materials. This study examines the listening-source preferences of college-level music students across multiple institutions through a survey in which students compared electronic non-academic streaming services and both electronic and analog library multimedia collections to determine the factors that lead to the use of one source over the other. Findings indicate a strong preference for non-academic streaming services over library materials, emphasizing the importance of convenience. However, the perceived quality of library materials remains high among participants.

Mastering The Solo Juggling Act: A Library Manager’S Reflections On Access Services, Tenure, And Liaising For Academic Disciplines, Nilda Alexandra Sanchez-Rodriguez

Publications and Research

Solo tenure-track librarians in academia must discover the key to mastering the fine art of multitasking to execute concepts of seamless user experiences. This article covers notable practices and principles of Solo tenure-track librarians in academia, specifically at the City University of New York, including overseeing a library division, satisfying provisions of the academic triad (excellence in teaching, service, and creative scholarship), and liaising various academic disciplines. Solos appointed to oversee a library division coordinate every aspect of access service (stacks maintenance, facilities management, user experience, etc.) in addition to being director. Directing a specialized library unit accompanies public-facing expectations …

In Pursuit Of Diversity In The Cuny Library Profession: An Effective Approach To Leadership In Academic Libraries, Nilda Alexandra Sanchez-Rodriguez

Publications and Research

Maximizing the current organizational culture and diversity/inclusion practices within CUNY libraries is crucial to retaining highly talented support staff with significant potential for future leadership roles. This research explores equity, diversity, and inclusion within the library profession, with the intention of implementing strategic frameworks to attract, recruit, and retain underrepresented groups within the University. To spotlight areas of upward mobility within CUNY academic libraries, a CUNY-wide Library Workplace Climate survey on the perceptions of diversity, universal inclusion, and career progression was conducted. The scope of the survey study compares the different perspectives of CUNY librarians, full-time library classified paraprofessionals, and …

Tending To An Overgrown Garden: Weeding And Rebuilding A Libguides V2 System, Rebecca Hyams

Publications and Research

In 2019, the Borough of Manhattan Community College’s library undertook a massive cleanup and reconfiguration of the content and guides contained in their LibGuides v2 system, which had been allowed to grow out of control over several years as no one was in charge of its maintenance. This article follows the process from identifying issues, getting departmental buy-in, and doing all of the necessary cleanup work for links and guides. The aim of the project was to make their guides easier for students to use and understand and for librarians to maintain. At the same time, work was done to …

Blended Interests: Graphic Novel Collection Development From An Unlikely Source, Rebecca Hyams

Publications and Research

What happens when you let a librarian blend their personal interest in graphic novels and manga with collection development and outreach, even if it falls outside of their primary work areas? This session will cover the basics of building and managing graphic novel and manga collections in academic libraries, the development of our library’s graphic novel and manga collection, as well as some of the ways in which our library has worked to increase student engagement using graphic novels and manga as a draw.

Using Visual Prompts In Research, Maura A. Smale, Mariana Regalado

Publications and Research

No abstract provided.

Supporting The Changing Practices Of Teaching In Business At Queens College, City University Of New York, James Tasato Mellone, Edward F. Wall Iii, Qiong Xu

Publications and Research

This investigation sheds light on the teaching practices of Queens College (QC) faculty in Business. It identifies the Business faculty’s teaching support needs in order to develop ideas for improving Library services to them. This report is the result of research conducted under the guidance of Ithaka S+R, and in accordance with Office of Regulatory Compliance procedures at QC. Using a grounded theory approach to qualitative research, the investigators conducted in-person audio-recorded semi-structured interviews of seven full-time QC faculty who teach Business courses. Evidence derived from the transcribed interviews informed analysis of the current state of QC’s Business teaching experience, …

Listening To What Students Are Asking: The Role Of An Academic Library In Institution-Wide Knowledge Management, Elizabeth Jardine

Publications and Research

Students at our public, urban community college were experiencing difficulties finding correct, consistent answers to their questions about navigating college processes, information students needed to succeed in school. These difficulties were fueled not only by our students’ backgrounds—they are often the first generation in their family to attend college, may require additional academic preparation, or lack support for their higher education dreams—but also by the siloed information environment prevalent in academia. When our college president realized the extent of student challenges in this area, she looked to the college’s librarians, campus experts in knowledge organization and provision, for direction with …

Latino Students And The Academic Library: A Primer For Action, Marta Bladek

Publications and Research

As the growth in Latino college enrollment is expected to continue for years to come, academic libraries at Hispanic Serving Institutions (HSIs) and beyond will be serving increasing numbers of Hispanic students. Since Latino educational attainment remains lower than than of other groups and academic libraries’ impact on retention, GPA and related educational outcomes has been well documented, it is crucial that academic libraries actively foster Latino students’ success. A review of the literature on Hispanic students and library use, the article also includes recommendations for practice and offers a local example to illustrate strategies libraries may implement to better …

From Women-Staffed To Women-Led: Gender And Leadership In Academic Libraries, 1974-2018., Marta Bladek

Publications and Research

This article reviews post-1974 scholarly literature on women’s leadership in academic libraries, with the emphasis on the United States. The purpose of this synthesis is to highlight research areas and themes that have significantly expanded the profession’s knowledge about gender and its impact at the top administrative level. The article starts with a brief overview of theories of gender and leadership before tracing scholarship on the gendered career patterns singled out in Schiller’s work (1974). The article then focuses on additional issues related to gender and library administration, including leadership styles, perceptions of differences between male and female leaders, and …

Contingent Appointments In Academic Libraries: Management Challenges And Opportunities, Marta Bladek

Publications and Research

Academia’s overwhelming reliance on non-tenure track, or contingent, faculty is a well known fact. While the status and working conditions of contingent classroom faculty have been well studied and documented, the corresponding trend in academic libraries has not been explored as deeply. As this paper reviews the limited LIS literature on the subject, it aims to provide administrators and managers with a deeper understanding of the benefits and drawbacks of contingent appointments. It also offers strategies for fostering a workplace culture that recognizes contingent librarians’ contributions and promotes their professional growth.

The Roles Of Academic Libraries In Shaping Music Publishing In The Digital Age, Kimmy Szeto

Publications and Research

Libraries are positioned at the nexus of creative production, music publishing, performance, and research. The academic library community has the potential to play an influential leadership role in shaping the music publishing life cycle, making scores more readily discoverable and accessible, and establishing itself as a force that empowers a wide range of creativity and scholarship. Yet the music publishing industry has been slow to capitalize on the digital market, and academic libraries have been slow to integrate electronic music scores into their collections. In this paper, I will discuss the historical, technical, and human factors that have contributed to …

Overview And Evaluation Of Selected General Business Databases, Yu Zhang, Di Su

Publications and Research

Aiming at business librarians, this paper outlines and evaluates general business databases commonly used in academic libraries. The evaluation is based on the authors’ practical experience. It is by no means an exhaustive study because of the limited availability of databases at the authors’ institutions. Furthermore, due to the rapid change in electronic publishing business, some of the facts might have already been out-of-date at the time this paper is published, e.g., user interfaces. Nevertheless, the authors hope that this paper may help librarians make decisions when dealing with business database subscriptions.

Interactive Whiteboards In Library Instruction: Facilitating Student Engagement And Active Learning, Maureen Richards, Marta Bladek, Karen Okamoto

Publications and Research

Determined to keep up with the ever-changing instructional trends, academic libraries have been quick to adopt emerging teaching and learning technologies. Recent literature features many examples of technologies that have found a place in libraries’ instructional programs: learning management systems, clickers, online tutorials, reference chats, and mobile devices, to mention the most popular ones. Curiously enough, despite their popularity in business and K-12 contexts, interactive whiteboards (IWBs) are rarely discussed in the context of academic libraries’ efforts to embrace innovative teaching methods. This article addresses this omission. Present-day IWBs have evolved to include features that accommodate a variety of teaching …

Academic Libraries For Commuter Students: Research-Based Strategies, Mariana Regalado, Maura A. Smale

Publications and Research

This volume brings together research from multiple perspectives on the experiences of commuter college students in academic libraries. The majority of American college students are commuters and are more likely than residential students to have responsibilities apart from their roles on campus; the commute itself may impact the student experience. Each chapter is a case study of research on serving commuter students at a particular institution, encompassing a detailed description of the research methods used, analysis of what was learned during the research, and specific interventions or changes made in library services, resources, or facilities as a result. Taking into …

The Roma And Documentary Film: Considerations For Collection Development, Rebecca Schiff

Publications and Research

This paper explores the issues and criteria involved in developing a creditable documentary film collection about the Romani people for an academic library. Throughout their history, the Roma, or Gypsies, have dealt with biased, romanticized versions of their story, perpetuated by stereotypes found in legend, literature, song, and film. The expectation in the present undertaking is that the evidence coming from documentary films provides an effective antidote for misrepresentations. The paper reviews pertinent literature, suggests a selection process, and furnishes commentaries on individual titles as they relate to a framework based on the Romani historical and geographical narrative. A critical …

Student Responses To An Animated Character In Information Literacy Instruction, Jennifer Poggiali

Publications and Research

Purpose: This paper reports on a grant-funded project to create a hand-drawn, custom-made animated character named Jasmyn. Drawing on animation theory, the paper uses qualitative research to investigate student responses to the medium of animation, the character’s design, and three presentation strategies.

Design/methodology/approach: The researchers held three student focus groups to investigate the following research questions: 1. Will students endorse animation as a medium for library instructional videos on the grounds of its entertaining, subversive, or playful qualities? 2. Is Jasmyn designed and8 written in a way that engages students and compels them to respond to her as a character? …

"Where Are The Bathrooms?": Academic Library Restrooms And Student Needs, Stephanie Margolin, Jennifer Poggiali

Publications and Research

This article investigates bathrooms, paying specific attention to those in academic libraries. The authors describe how bathrooms have been considered in the library literature for the past century and challenges to changing the status quo. Finally, this work sets the stage for future inquiry. Research materials come from a range of sources: historical library literature, building codes, social science theory and research that address the issues around bathroom taboos, and checklists for assessing bathrooms. The authors propose librarians and library administrators reconsider all aspects of their own bathrooms: location, features, equity/inclusiveness, and maintenance in service to their patrons.

Reference Mode Preferences Of Community College (Two-Year) And Four-Year College Students: A Comparison Study, John Carey, Ajatshatru Pathak

Publications and Research

Objective – The purpose of this study was to examine the reference service mode preferences of community college (two-year) and four-year college students. Methods – The researchers administered a paper-based, face-to-face questionnaire at two institutions within the City University of New York system: Hunter College, a senior college, and Queensborough Community College, a two-year institution. During the summer of 2015, the researchers surveyed 79 participants, asking them to identify their most and least preferred mediums for accessing library reference services. Results – Nearly 75% of respondents expressed a preference for face-to-face reference, while only about 18% preferred remote reference services …

“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken

Publications and Research

Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries’ websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians’ assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, …

Academic Library Innovation Through 3d Printing Services, Galina Letnikova, Na Xu

Publications and Research

Purpose – One of the most innovative library services recently introduced by public and academic libraries, the technology of 3D printing, has the potential to be used in multiple educational settings. The goal of the project described in this article was to examine how this novel library digital service motivates students’ learning, and to investigate managerial issues related to the introduction of 3D printing services at a medium-size urban community college library with restricted funding.

Design/Methodology/Approach - Since fall 2014, the LaGuardia Library Media Resources Center has been offering a portable consumer-end 3D printer for classroom use. This paper provides …

Seeing Library Data: A Prototype Data Visualization Application For Librarians, Mark E. Eaton

Publications and Research

Visualizations can add value to raw library data. Tools that programmatically make such visualizations interactive can further increase the value of this data, by giving librarians visual tools to analyze their data sets. To demonstrate these benefits, Kingsborough Community College Library built SeeCollections (http://b7jl.org/seecollections), a web application that visualizes our libraries’ collections of books and ebooks.

This article discusses the how SeeCollections gathers data from Kingsborough’s discovery layer API (Application Programming Interface), and transforms this data to create visualizations for the web. SeeCollections is a lightweight, proof-of-concept data application based on a vendor API. API data is often accessible in …

Investigation Of The Email Notice Issue In Aleph, Gordon Xu, Yi Chen

Publications and Research

Based on experimental results and existing resources, the paper explored and identified the major contributing factors to the email notice issue, including local administrator status, Aleph client, mail server, Aleph system files, and security settings. The paper elaborated the troubleshooting process, and how to find the solution to the issue. The authors suggested recommendations based the lessons learned from the project experience. The project experience presented in this paper should be instructive for libraries solving the similar problems.

Mapping Student Days: Collaborative Ethnography And The Student Experience, Andrew Asher, Jean Amaral, Juliann Couture, Barbara Fister, Donna Lanclos, M. Sara Lowe, Mariana Regalado, Maura A. Smale

Publications and Research

Research on students’ educational experiences demonstrates the importance of a holistic understanding of the complexity of students’ lives in developing library programs, services, and resources that effectively address undergraduate needs. The “A Day in the Life” (ADITL) Project investigated a typical day for over 200 students at eight diverse higher education institutions in the US. Examining the local and individual expressions of student taskscapes – the ensemble of interrelated social activities across time and space – placed each student’s relationship to their library in a larger description of their academic and personal lives. By exploring the whole student experience, this …