Social and Behavioral Sciences Commons^™

"Where Are The Bathrooms?": Academic Library Restrooms And Student Needs, Stephanie Margolin, Jennifer Poggiali

Publications and Research

This article investigates bathrooms, paying specific attention to those in academic libraries. The authors describe how bathrooms have been considered in the library literature for the past century and challenges to changing the status quo. Finally, this work sets the stage for future inquiry. Research materials come from a range of sources: historical library literature, building codes, social science theory and research that address the issues around bathroom taboos, and checklists for assessing bathrooms. The authors propose librarians and library administrators reconsider all aspects of their own bathrooms: location, features, equity/inclusiveness, and maintenance in service to their patrons.

Reference Mode Preferences Of Community College (Two-Year) And Four-Year College Students: A Comparison Study, John Carey, Ajatshatru Pathak

Publications and Research

Objective – The purpose of this study was to examine the reference service mode preferences of community college (two-year) and four-year college students. Methods – The researchers administered a paper-based, face-to-face questionnaire at two institutions within the City University of New York system: Hunter College, a senior college, and Queensborough Community College, a two-year institution. During the summer of 2015, the researchers surveyed 79 participants, asking them to identify their most and least preferred mediums for accessing library reference services. Results – Nearly 75% of respondents expressed a preference for face-to-face reference, while only about 18% preferred remote reference services …

“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken

Publications and Research

Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries’ websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians’ assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, …

Academic Library Innovation Through 3d Printing Services, Galina Letnikova, Na Xu

Publications and Research

Purpose – One of the most innovative library services recently introduced by public and academic libraries, the technology of 3D printing, has the potential to be used in multiple educational settings. The goal of the project described in this article was to examine how this novel library digital service motivates students’ learning, and to investigate managerial issues related to the introduction of 3D printing services at a medium-size urban community college library with restricted funding.

Design/Methodology/Approach - Since fall 2014, the LaGuardia Library Media Resources Center has been offering a portable consumer-end 3D printer for classroom use. This paper provides …

Seeing Library Data: A Prototype Data Visualization Application For Librarians, Mark E. Eaton

Publications and Research

Visualizations can add value to raw library data. Tools that programmatically make such visualizations interactive can further increase the value of this data, by giving librarians visual tools to analyze their data sets. To demonstrate these benefits, Kingsborough Community College Library built SeeCollections (http://b7jl.org/seecollections), a web application that visualizes our libraries’ collections of books and ebooks.

This article discusses the how SeeCollections gathers data from Kingsborough’s discovery layer API (Application Programming Interface), and transforms this data to create visualizations for the web. SeeCollections is a lightweight, proof-of-concept data application based on a vendor API. API data is often accessible in …

Mapping Student Days: Collaborative Ethnography And The Student Experience, Andrew Asher, Jean Amaral, Juliann Couture, Barbara Fister, Donna Lanclos, M. Sara Lowe, Mariana Regalado, Maura A. Smale

Publications and Research

Research on students’ educational experiences demonstrates the importance of a holistic understanding of the complexity of students’ lives in developing library programs, services, and resources that effectively address undergraduate needs. The “A Day in the Life” (ADITL) Project investigated a typical day for over 200 students at eight diverse higher education institutions in the US. Examining the local and individual expressions of student taskscapes – the ensemble of interrelated social activities across time and space – placed each student’s relationship to their library in a larger description of their academic and personal lives. By exploring the whole student experience, this …

Investigation Of The Email Notice Issue In Aleph, Gordon Xu, Yi Chen

Publications and Research

Based on experimental results and existing resources, the paper explored and identified the major contributing factors to the email notice issue, including local administrator status, Aleph client, mail server, Aleph system files, and security settings. The paper elaborated the troubleshooting process, and how to find the solution to the issue. The authors suggested recommendations based the lessons learned from the project experience. The project experience presented in this paper should be instructive for libraries solving the similar problems.