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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken
“There Is Nothing Inherently Mysterious About Assistive Technology”: A Qualitative Study About Blind User Experiences In Us Academic Libraries, Adina Mulliken
Publications and Research
Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries’ websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians’ assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, …
Academic Library Services For Users With Developmental Disabilities: Partnership Of Access And Syracuse University Libraries, Adina Mulliken, Ann Atkins
Academic Library Services For Users With Developmental Disabilities: Partnership Of Access And Syracuse University Libraries, Adina Mulliken, Ann Atkins
Publications and Research
Syracuse University Library and Access partnered to provide library orientations to six Syracuse University students who have developmental disabilities. Access is a service that supports college course attendance for students who have developmental or cognitive disabilities. Students with developmental disabilities are being included in college life more and more. As this occurs, academic libraries will be providing more services to this population. We hope Syracuse University’s experience will be useful for other libraries to build on as they develop services. Additionally, we discuss opportunities to improve services for all students by focusing on students with developmental disabilities.