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The Investigation Of The Relationship Between Staff Organizational Commitment And Providing Optimal Service To Clients In Public Libraries In The City Of Mashhad, Mahdieyh Khazanehha, Hamid Ghazizadeh
The Investigation Of The Relationship Between Staff Organizational Commitment And Providing Optimal Service To Clients In Public Libraries In The City Of Mashhad, Mahdieyh Khazanehha, Hamid Ghazizadeh
Library Philosophy and Practice (e-journal)
Objective: In this study the relationship between staff organizational commitment and providing optimal services to public libraries clients in the city of Mashhad is investigated.
Methods: In this research both library and field study have been used. The study group consists of the 70 librarians working in public libraries in the city of Mashhad, and the sample group was determined by using Morgan table. In this study, the main variables are measured by using the two questionnaires mentioned below. To measure the efficiency, the standard John Wagner questionnaire, and to measure organizational commitment, Allen & Meyer questionnaire were used.
Research …