Social and Behavioral Sciences Commons^™

Green Oa Day 2024 Toolkit, Usu Libraries, Erica Finch

Library Faculty & Staff Publications

This toolkit contains graphic assets; social media images for Facebook, Instagram, and X; and a PowerPoint template developed by Utah State University to promote green open access to faculty, staff, and students.

The Path Of Least Resistance: Optimizing Metadata Practices Through User Assessment, Andrea Payant, Liz Woolcott, Paul Daybell, Becky Skeen, Anna-Maria Arnljots

Library Faculty & Staff Publications

As part of a multi-faceted research project examining user engagement with various types of descriptive metadata to improve metadata services, Utah State University Libraries Cataloging and Metadata Services unit investigated user search behavior in library catalog (MARC) records, Encoded Archival Description (EAD) finding aids, and most recently in digital collection metadata. The authors used web log analysis to determine how users interacted with CONTENTdm, categories of search terms used, and where search terms were found in a record. Key findings included that navigation through CONTENTdm using clickable queries (links) is a prominent user search pattern, dates are an important faceting …

Orcid Toolkit For Liaison Librarians, Erica Finch

Library Faculty & Staff Publications

This ORCID Toolkit is intended for use primarily by liaison librarians and others who may engage in outreach to researchers or answer general questions about ORCID. It includes presentation materials, handouts, email templates, and FAQs.

To Be Or Not To Be A Publisher: Supporting Open Educational Resource (Oer) Development, Stephanie Western

Library Faculty & Staff Publications

This is a handout from ACRL 2023. It contains roundtable discussion questions regarding the trending landscape of open publishing and lists of resources to help participants make intentional choices about their role in OER development.

Green Oa Day Media Toolkit, Erica Finch, Kellianne Gammill

Library Faculty & Staff Publications

This media toolkit contains materials used by Utah State University to promote faculty and student involvement in green open access by encouraging them to submit their accepted papers to the institutional repository. The graphics in the toolkit are designed to attract attention and generate interest in the repository. The toolkit features graphics for different social media platforms, all of which incorporate the #GreenOADay hashtag.

Collective And Creative Learning To Enhance Interlibrary Loan, Lars Leon, Carol A. Kochan

Library Faculty & Staff Publications

The resource sharing community has a proud history of sharing knowledge through conferences, workshops, and online resources in support of training and development. People have enjoyed these opportunities and received various levels of benefit depending on access and whether instruction aligns with the methods they learn best. However, it is clear there aren't enough collective actions to meet the needs. We hosted a series of focus groups on training and development to find out from participants what has worked for them, what is still needed, how they learn best, and the types of training and information that will help them …

A Tale Of Two Levels: Analyzing The Discoverability And Impact Of Item-Level Description In Ead Finding Aids, Paul Daybell, Andrea Payant, Liz Woolcott, Becky Skeen, Anna-Maria Arnljots, Kurt Alan Meyer

Library Faculty & Staff Publications

As part of a multi-faceted research project examining user engagement with various types of descriptive metadata, Utah State University Libraries Cataloging and Metadata Services unit (CMS) investigated the discoverability of local Encoded Archival Description (EAD) finding aids. The research team put two versions of the same finding aid online with one described at the file (box or folder) level and the other at the item level. Over a year later, the team pulled the analytics for each guide and assessed which descriptive level was most frequently accessed. The research team also looked at the type of search terms patrons utilized …

A Tale Of Five Case Studies: Reflections On Piloting A Case-Based, Problem-Based Learning Curriculum In English Composition, Katie Strand, Rachel Wishkoski, Alex J. Sundt, Deanna Allred

Library Faculty & Staff Publications

Part of a volume about storytelling in academic library contexts, this chapter reflects on the use of case studies in a sequenced information literacy curriculum in ENGL 2010 (Intermediate Writing: Research Writing in a Persuasive Mode). In highly interactive sessions across the semester, students collaboratively researched a case study topic and co-created artifacts that reflected their shared journey as researchers. The chapter is organized into the following sections, consistent with the other chapters in the book: classroom vignette, storytelling goal, audience, delivery, theory, cultural considerations, and practical examples. Readers will learn about things to consider when using case-based problem-based learning …

The Practical And The Aspirational: Managing The Student Employee Experience In Library Publishing Efforts, Rebecca Nelson, Becky L. Thoms

Library Faculty & Staff Publications

Student employees are a critical component in the workforce of academic libraries. While more established library services have the benefit of attracting student employees specifically interested in their work, scholarly communication programs, and library publishing efforts in particular, have more difficulty describing and garnering interest in their work. This article describes the journey of the Digital Initiatives Unit at Utah State University Libraries as we navigated the particular trials that come with library publishing—specifically delving into the work of our institutional repository (IR) and the role of student employees in those efforts. The labor of our program is variable and …

Case Studies In The Classroom: Assessing A Pilot Information Literacy Curriculum For English Composition, Rachel Wishkoski, Katie Strand, Alex J. Sundt, Deanna Allred, Diana J. Meter

Library Faculty & Staff Publications

Purpose

This mixed-methods study assesses a pilot library curriculum in a general education English composition course. Case-based learning (CBL), a form of problem-based learning (PBL), was used to scaffold information literacy skills and concepts across sessions. This article explores the approach's impact on student learning and engagement.

Design/methodology/approach

Participants were enrolled in four sections of an undergraduate composition course. Two sections were taught with the CBL library curriculum, and two with the standard library curriculum as a control. Pretest/posttest surveys included quantitative and qualitative measures to assess students in several areas of information literacy. Weekly reflections from a subsample of …

Missing The Marc: Utilization Of Marc Fields In The Search Process, Liz Woolcott, Andrea Payant, Becky Skeen, Paul Daybell

Library Faculty & Staff Publications

Utah State University Cataloging and Metadata Services (CMS) unit analyzed MARC record discoverability within the libraries’ discovery layer, Encore, using web analytics, a web-scrapping tool, and a relational database to examine MARC records listed in users’ search results. MARC records were identified, isolated, and coded to pinpoint where search terms appeared, determine whether they were present in full or in part, and ascertain prominent fields not present in records. Analysis of results showed that notes and summaries were important for record retrieval and that users interacted with authorized name fields more frequently than authorized subject fields.

Utah State University - University Libraries Metadata Application Profile For Contentdm Digital Collections, Version 2.0, Andrea Payant, Melanie Shaw, Anna-Maria Arnljots, Liz Woolcott

Library Faculty & Staff Publications

The Utah State University Libraries Digital Collections Application Profile outlines the metadata fields, mappings, definitions, and resources used to assign metadata for digital collections in the USU CONTENTdm repository. Utah State University is a collection partner of the Mountain West Digital Library (MWDL). Therefore, this profile pulls substantially from the MWDL application profile 3.0, which is available at this URL: https://github.com/mountainwestdl/mwdl-map/wiki/MWDL-Metadata-Application-Profile

Assessing Research Compliance For Federally Funded Projects: The Good, The Bad, And The Publicly Accessible, Rebekah Cummings, Lindsay E. Ozburn, Andrea Payant, Betty Rozum, Michael Shelton, Ryan Bushman

Library Faculty & Staff Publications

In 2016, Utah State University launched a program to ensure their campus’ federal grant recipients were in compliance with funder mandates to share any data or publications produced as a result of the award. This paper discusses how a cross-institutional team of librarians and administrators evaluated the success of this program using online asynchronous focus groups (OAFG) in conjunction with a traditional survey. The challenges and successes of using OAFGs to assess library services are also examined. An OAFG gave participants greater convenience, flexibility, participation, and time to craft answers, eliminating some of the hurdles to traditional focus group participation.

Utah State University: English Composition Library Instruction Program – A Program Within Programs, Katie Strand, Dory Rosenberg, Mckenzie Hyde

Library Faculty & Staff Publications

This case study book chapter presents missions, allocation of resources and labor, supervisory structures, prioritization approaches, and other processes and structures required to make the English Composition Library Instruction Program work. The program consists of an integration with Utah State University’s English 1010 and English 2010 courses. Both of these courses have their own separate objectives and learning outcomes, and the overall goal is that once students finish (or test out of) both courses, they will have developed foundational research and writing skills related to rhetorical argumentation. Our goal in describing our program is to showcase an example of an …

Beyond Crowdsourcing: Working With Donors, Student Fieldworkers, And Community Scholars To Improve Cultural Heritage Collection Metadata, Andrea Payant, Becky Skeen, Anna-Maria Arnljots, Randy Williams

Library Faculty & Staff Publications

Utah State University Libraries (USU) employs community-based crowdsourcing metadata practices that provide in-depth, collaborative strategies that go beyond more commonly used collecting methods. Improved metadata quality is a result of working closely with donors, community scholars, students, and the public to describe cultural heritage collections fairly and thoroughly. This article provides an overview of successful ways to collaborate with those outside of traditional library units to create more diverse, equitable and inclusive descriptions of archival resources.

Sink Or Swim? A Case-Study Approach To Teaching Information Evaluation, Katie Strand, Rachel Wishkoski

Library Faculty & Staff Publications

This paper is part of the LOEX 2019 conference proceedings and reports on an engaging information evaluation lesson designed by a team of librarians at Utah State University. Teaching evaluation skills in the highly emotional world of fake news is a daunting task. The lesson described here uses realistic case studies to give students the critical distance necessary to practice evaluation before diving into their personal research and biases. The article outlines the lesson’s case study activity and rationale in teaching students adaptable evaluation skills that they can apply in their academic, professional, and personal lives.

Semi-Structured Interviews: A Team-Based Approach To Design, Implementation, And Analysis, Rachel Wishkoski

Library Faculty & Staff Publications

This chapter explores semi-structured interviewing as a research method in the context of a study investigating the impact of a library workshop on faculty teaching practices. In addition to covering interview guide design, strategies for conducting interviews, and qualitative coding, the chapter shares lessons learned by a novice practitioner-researcher and suggestions for team-based qualitative research.

Showing Up For Yourself: Mental Health And Your Mlis, Shannon M. Smith

Library Faculty & Staff Publications

I have been reflecting on my experiences in graduate school and I want to share some of these thoughts, primarily related to survival. Since April, I have had conversations with fellow students and friends that reminded me how much a certain ease of life is portrayed on social media and how easy it is to gloss over or overlook the real work that happens. We curate the posts of our public digital lives much like we curate the information we have been trained to organize and access through library school. One friend in particular shared a confusion that no one …

Altruism Or Self-Interest? Exploring The Motivations Of Open Access Authors, Robert Heaton, Dylan Burns, Becky Thoms

Library Faculty & Staff Publications

More than 250 authors at Utah State University published an Open Access (OA) article in 2016. Analysis of survey results and publication data from Scopus suggests that the following factors led authors to choose OA venues: ability to pay publishing charges, disciplinary colleagues’ positive attitudes toward OA, and personal feelings such as altruism and desire to reach a wide audience. Tenure status was not an apparent factor. This article adds to the body of literature on author motivations and can inform library outreach and marketing efforts, the creation of new publishing models, and the conversation about the larger scholarly publishing …

Academic Libraries, Government Information, And The Persistent Problem Of Jargon, Jennifer P. Kirk, Alex J. Sundt, Teagan Eastman

Library Faculty & Staff Publications

The shift to born-digital and digitized materials has ultimately increased access and convenience for users, but in many ways it has also complicated the process of finding information. While users may struggle with catalog interfaces or reading call numbers, most have a basic understanding of how to locate a physical book. But in the digital environment, users have no built-in model for what sequence of clicks or keywords will get them to the information they need. This problem is exacerbated for specialized areas like government information, where more and more data and documents are readily available online via a variety …

What We Talk About When We Talk About Digital Libraries: Ux Approaches To Labeling Online Special Collections, Dylan Burns, Alex J. Sundt, Darcy Pumphrey, Becky Thoms

Library Faculty & Staff Publications

Digital libraries, digital collections, digital archives—just a few of the common terms used to describe the output of large scale digitization efforts. While the term digital library is commonly used by librarians, the term itself reflects the specific disciplinary and technical environments in which the concept for a “digital library” was first imagined. Terminology has been well explored in academic libraries, but questions remain regarding how meaningful digital library and related terms are to the users of digitized archival collections. In 2016, a reverse category test was conducted with target users of Utah State University Libraries’ digital collections to determine …

Chatting Without Borders: Assessment As The First Step In Cultivating An Accessible Chat Reference Service, Teagan Eastman, Mckenzie Hyde, Katie Strand, Rachel Wishkoski

Library Faculty & Staff Publications

As distance education programs grow at college and universities across the country, libraries must ensure virtual reference services are prepared to meet the needs of patrons in these programs. This article describes the process and results of a 2018 chat analysis conducted at a midsize research university with a large distance education program. The authors discuss the implications of their findings, as well as their process of closing the assessment loop. By using data to inform changes to virtual reference services, chat becomes more accessible and approachable to all users regardless of location.

Everybody’S Publishing But Me! How A Writing Group Can Help Actualize Your Publishing Dreams, Dory Rosenberg, Karin M. Kettenring, Anne R. Diekama

Library Faculty & Staff Publications

On any given day, one can go to the Chronicle of Higher Education and see a new article on the trials and tribulations of publishing and seeking tenure in academia. Anxiety inducing titles such as “Measuring Up” and “The Stress of Academic Publishing” reaffirm the notion that one must publish, or perish. While this type of pressure pushes some to success, for others, it makes it harder to write. However, you don’t have to travel this writing and publishing road alone. Inspired by the book Every Other Thursday: Stories and Strategies from Successful Women Scientists by Ellen Daniell, a small …

Informing Website Navigation Design With Team-Based Card Sorting, Alex Sundt, Teagan Eastman

Library Faculty & Staff Publications

In 2016, Utah State University (USU) Libraries redesigned the library website’s main menu and underlying information architecture (IA) in response to a number of known usability problems and limitations. Card sorting studies were conducted with a group of USU undergraduate students and a mixed group of faculty and graduate students to help develop a better understanding of users’ mental models of library-related research and service tasks. Participants worked in teams to sort, rank and label cards pertaining to the content and feature of the library’s website. Afterwards, participants discussed and performed usability tasks on each other’s categories. Results were used …

Faculty Teaching And Librarian-Facilitated Assignment Design, Rachel Wishkoski, Kacy Lundstrom, Erin Davis

Library Faculty & Staff Publications

This qualitative study explores the impact of a workshop on collaborative research assignment design that brought together an interdisciplinary group of faculty in a librarian-facilitated community of practice. Faculty participants attended the workshop, revised and implemented their assignments, and completed a follow-up interview. Themes that emerged reflected shifts in faculty teaching practices, including increased scaffolding, clarity, modeling, student collaboration, and opportunities for authentic learning. Gaining insight into how faculty approach the work of teaching directly impacts library instruction and how librarians can contribute to communities of practice among teachers in the academy.

Troubleshooting Personnel’S Satisfaction With Software Tools, Robert Heaton

Library Faculty & Staff Publications

An exploratory survey of midsize land-grant institutions in 2016 investigated factors that were potentially correlated with how satisfied library personnel were with the software tools they used in electronic-resource troubleshooting. Although the study was very small in scale, it found that troubleshooting personnel at responding libraries are generally satisfied with the tools they use, with no apparent correlation with the area of troubleshooting activity to which the tool is applied, whether the tool is also used by non-troubleshooting personnel at the institution, or whether the tool was evaluated prior to implementation. The data weakly suggested that satisfaction was positively correlated …

Ask A Catbrarian: Marketing Library Services Using A Cat, Teagan Eastman, Jennifer Saulnier, Kati Richardson

Library Faculty & Staff Publications

This case study aims to describe how employees at the University of Illinois at Urbana-Champaign’s Undergraduate Library (UGL) utilized a cat mascot as part of a marketing campaign to promote awareness of library resources and services and to overcome undergraduate students’ library anxiety. The authors describe how the idea of a cat mascot emerged, how librarians determined campaign objectives, and the process they undertook for developing videos, social media posts, events and displays for the campaign. This article also describes how the campaign was able to build a sense of community not only among the large university library system but …

Tools For Troubleshooting: Which Ones And What For, Robert Heaton

Library Faculty & Staff Publications

A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management systems, and ticket trackers, but many other software programs are each used at a small number of institutions. Most tools support multiple troubleshooting activities, and most troubleshooting activities are supported by multiple tools. Most libraries have slightly more paraprofessionals than faculty with some troubleshooting responsibility, but nearly all have at least one of each.

Good People, Bad Job Situations: A Middle Manager's Dilemma, Scott P. Muir, Jeanne R. Davidson

Library Faculty & Staff Publications

Middle managers play a critical role in successful library operations in both public and academic settings. Their alignment with and their ability to carry out the vision of upper management is critical to moving the organization forward at all levels. The authors offer practical strategies for any middle manager who finds herself in a position where she is not in accord with her boss, situations that can range from uncomfortable to disastrous. They examine a variety of issues and circumstances such as misunderstandings, unanticipated changes in the organization, lack of fit with the organizational culture, different work expectations, and incompatible …

Librarians In The Lead: A Case For Interdisciplinary Faculty Collaboration On Assignment Design, Rachel Wishkoski, Kacy Lundstrom, Erin Davis

Library Faculty & Staff Publications

Assignment design provides a potential niche for librarians to fill in improving research assignments and in providing opportunities for interdisciplinary collaboration on teaching, but this can be difficult work to claim as librarians. In the 2016-2017 academic year, a team of three librarians at Utah State University, a mid-size research university, piloted an assignment design workshop for faculty. Based on a model developed by the National Institute for Learning Outcomes Assessment (NILOA), our workshop’s core component was a structured, librarian-facilitated small group discussion among three to four faculty members from a range of academic departments. Interdisciplinary conversation about teaching research …