Social and Behavioral Sciences Commons^™

Absent Voices: Intersectionality And First-Generation College Students With Disabilities, Tenisha L. Tevis, Jacalyn M. Griffen

Benerd College Faculty Articles

College students with disabilities stand at a crossroads when transitioning from high school to college, and yet, are often absent from discussions regarding underserved populations in higher education. This absence is particularly notable in scholarship employing the lens of intersectionality. To address this gap, this qualitative case study employs a strengths-based lens to examine how typically marginalized college students used the strengths of their socially constructed identities as a dynamic force to find keys to academic success.

Using Needs Assessment As A Learning Tool In The Product Development Process: A Case Study Of A Quick Service Restaurant Chain, Denise Cumberland, Rod P. Githens

Benerd College Faculty Articles

Purpose– The purpose of this case study was threefold. First, to examine whether a needs assessment can work in the context of an organization’s new product development process to identify the gap between what “is” occurring and what “should” be occurring. Second, to investigate how a well-known stakeholder classification system can be adopted in a practitioner setting. Third, to identify why the new product development process derailed in a quick-service restaurant chain.

Design/methodology/approach– A Fortune 200 quick-service restaurant chain provided the setting for a case study on the new product development (NPD) process. Data were gathered from multiple stakeholder groups …