Social and Behavioral Sciences Commons^™

Phone A Friend Or Ask Alexa? Children’S Trust In Voice-Activated Devices, Hailey M Streble, Laura K. Gregg, Evonie L. Daugherty, Lauren N. Girouard, Judith H. Danovitch

Undergraduate Arts and Research Showcase

Voice-activated devices such as Google Home, Siri, and Alexa are in many homes and children are interacting with these devices. It is unclear if they treat these devices the way they treat human informants. Children prefer human informants that are reliable and familiar. This study examined whether children believe voice-activated devices provide accurate information. Participants included 40 4- and 5-year-olds and 40 7- and 8-year-olds. Children were introduced to two informants: the experimenter’s good friend and the experimenter’s new device. Children heard questions about personal information (e.g., the experimenter’s favorite color), facts that do not change (e.g., the color of …