Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Asian Studies (147)
- International and Area Studies (147)
- Business (122)
- Economics (101)
- Psychology (68)
-
- Sociology (62)
- Physical Sciences and Mathematics (55)
- Computer Sciences (47)
- Public Affairs, Public Policy and Public Administration (43)
- Social Psychology (39)
- Law (36)
- Communication (35)
- Finance and Financial Management (33)
- Econometrics (31)
- Applied Behavior Analysis (27)
- Organizational Behavior and Theory (26)
- Medicine and Health Sciences (23)
- Finance (22)
- Transportation (21)
- Leadership Studies (20)
- Artificial Intelligence and Robotics (17)
- Arts and Humanities (15)
- Databases and Information Systems (14)
- Education (14)
- Gerontology (14)
- Industrial and Organizational Psychology (14)
- Social Psychology and Interaction (14)
- Technology and Innovation (14)
- Economic Theory (13)
- Keyword
-
- Singapore (39)
- China (17)
- COVID-19 (12)
- Well-being (9)
- Older adults (8)
-
- Executive functions (7)
- Leadership (7)
- Gender (6)
- Sustainability (6)
- Technology (6)
- Artificial intelligence (5)
- ChatGPT (5)
- Democratization (5)
- Motivation (5)
- AI (4)
- Academic libraries (4)
- Daily diary (4)
- Democracy (4)
- Healthcare (4)
- Higher education (4)
- Long memory (4)
- Meta-analysis (4)
- Climate change (3)
- Close relationships (3)
- Cognitive failures (3)
- Consumer acceptance (3)
- Data (3)
- Global consciousness (3)
- Growth (3)
- India (3)
- Publication
-
- Research Collection School of Social Sciences (79)
- Research Collection School Of Economics (65)
- Research Collection Lee Kong Chian School Of Business (61)
- Research Collection School Of Computing and Information Systems (44)
- Research Collection Yong Pung How School Of Law (31)
-
- Dissertations and Theses Collection (Open Access) (23)
- Asian Management Insights (22)
- Research Collection College of Integrative Studies (17)
- Research Collection School Of Accountancy (10)
- ROSA Research Briefs (8)
- Research Collection Library (8)
- Sim Kee Boon Institute for Financial Economics (8)
- Research@SMU Infographics (5)
- Singapore Law Journal (Lexicon) (5)
- Lien Centre for Social Innovation: Research (1)
- ROSA Journal Articles and Publications (1)
- Report to Stakeholders (1)
- Research Collection Office of Research (1)
- Research Collection School of Economics (1)
- SMU Corporate Reports (1)
- Publication Type
Articles 391 - 392 of 392
Full-Text Articles in Social and Behavioral Sciences
Personal Service Companies And The Tax Avoidance Surcharge In Singapore, Vincent Ooi, Ben Chester Cheong
Personal Service Companies And The Tax Avoidance Surcharge In Singapore, Vincent Ooi, Ben Chester Cheong
Research Collection Yong Pung How School Of Law
Incorporation of personal service companies provide tax and non-tax advantages. With the introduction of a tax avoidance surcharge in Singapore, incorporation for non-tax advantages risks additional “tax costs” if challenged by the revenue authorities, introducing uncertainty and litigation costs. Instead of relying on a GAAR, targeted measures should restrict tax advantages to the first company incorporated by each individual taxpayer.
Anchorage: Visual Analysis Of Satisfaction In Customer Service Videos Via Anchor Events, Kam Kwai Wong, Xingbo Wang, Yong Wang, Jianben He, Rong Zhang, Huamin Qu
Anchorage: Visual Analysis Of Satisfaction In Customer Service Videos Via Anchor Events, Kam Kwai Wong, Xingbo Wang, Yong Wang, Jianben He, Rong Zhang, Huamin Qu
Research Collection School Of Computing and Information Systems
Delivering customer services through video communications has brought new opportunities to analyze customer satisfaction for quality management. However, due to the lack of reliable self-reported responses, service providers are troubled by the inadequate estimation of customer services and the tedious investigation into multimodal video recordings. We introduce , a visual analytics system to evaluate customer satisfaction by summarizing multimodal behavioral features in customer service videos and revealing abnormal operations in the service process. We leverage the semantically meaningful operations to introduce structured event understanding into videos which help service providers quickly navigate to events of their interest. supports a comprehensive …