Social and Behavioral Sciences Commons^™

Causes Of Turnover And Employee Satisfaction: A Case Study Of Otterbein University Telefund, Brandy L. Stiverson

Undergraduate Honors Thesis Projects

Organizational communication professionals seek to improve the overall communication needs of organizations and the social interaction processes that occur within. A special focus is given to those communication processes that are aimed at improving relationships between subordinates and employees. Supervisors aim to improve the organizational life for their employees so that they have a happy, effective, and productive run in the organization. However, employees can sometimes feel dissatisfied with their jobs and factors pertaining to their life in and out of the organization. Through examining a call center on a university campus, a greater understanding of employee satisfaction, motivation, and …