Social and Behavioral Sciences Commons^™

Identifying The Factors That Influence Conflict Management Behavior Of Human Resource Professionals In The Workplace: An Analysis Of The Relationship Between Personality And Conflict Management Behavior, Gail Joyce Shapiro

Department of Conflict Resolution Studies Theses and Dissertations

Effective conflict management in the workplace can reduce the negative consequences of conflict. These negative outcomes can include low productivity, health-related stress, increased employee turnover, or litigation. A Human Resource (HR) professional can help mitigate these negative outcomes in the workplace when using effective conflict management behavior with employees. However, there is a void in research pertaining to HR professionals’ use of conflict management behavior.

This quantitative, correlational research study examined whether personality has an impact on assertive or cooperative conflict management behavior of HR professionals in the workplace. Statistical testing found a significant relationship between the harmonious, people-person (a …

Foresight - "Profiles Of Success" - Fall 1999, Nova Southeastern University

Foresight Magazine

CONTENTS

• Page 3 - Leading SBE into the future: A conversation with Dean Randolph A. Pohlman
• Page 6 - Management in the next millennium: The challenges and the opportunities
• Page 8 - Motivating employees: How will managers boost employee productivity in the 21st century?
• Page 9 - Business success in the year 2000: Three entrepreneurs named to the Entrepreneur Hall of Fame discuss the principles that guide them and how they will apply them in the years ahead.
• Page 16 - Educating managers in the 21st century: The key role for business schools.
• Page 18 - Doctoral highlights
• Page 20 …

Foresight Special Edition - "A Gift Of Learning" - [1999], Nova Southeastern University

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