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Social and Behavioral Sciences Commons

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Nova Southeastern University

Theses/Dissertations

2021

Healthcare

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

Sex Based Differences In Trust And Dissent: An Exploration Of Leaders And Followers In Healthcare Management, Jennifer De Zayas Carmean Jan 2021

Sex Based Differences In Trust And Dissent: An Exploration Of Leaders And Followers In Healthcare Management, Jennifer De Zayas Carmean

Department of Conflict Resolution Studies Theses and Dissertations

This dissertation is a quantitative study which looks at the ways in which healthcare followers perceive their leaders regarding gender, over the concepts of trust and organizational dissent. The study was open to members of non-clinical healthcare associations, but clinicians were not specifically excluded. Inferential statistics were inconclusive, as they directly contradict literature that directly correlates trust and dissent in the general business world. Reading subtextual, the outcome indicates possible sublimated conflict between and among both genders, for both followers and leaders. Objectively, women showed more trust in their female leaders, but subjectively this was not true. Indicators in the …


Qualitative Comparative Case Study Exploring The Interpersonal And Intrapersonal Conflicts Experienced By Nurses While Utilizing Ehr-Electronic Health Record Technology, Patricia Alejandra Casas Jan 2021

Qualitative Comparative Case Study Exploring The Interpersonal And Intrapersonal Conflicts Experienced By Nurses While Utilizing Ehr-Electronic Health Record Technology, Patricia Alejandra Casas

Department of Conflict Resolution Studies Theses and Dissertations

Nurses are the largest group of health information technology system users. As the nurses are the focal point of patient care because they interact with multiple areas under the healthcare realm and manage multiple components of patient care, the use of EHR technology is likely to have an impact on their careers and healthcare delivery outcomes. Conflicts experienced during EHR use or adoption have been researched; however, despite these studies, understanding nurses’ experiences of conflicts remain underexplored; in particular, there have been no research studies that have differentiated between interpersonal and intrapersonal conflicts experienced. The general problem addressed in this …