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Social and Behavioral Sciences Commons™
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Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
Never Mind? Mindfulness And Competent Intercultural Interaction, Yanrong (Yvonne) Chang
Never Mind? Mindfulness And Competent Intercultural Interaction, Yanrong (Yvonne) Chang
Communication Faculty Publications and Presentations
The ultimate goal of intercultural communication research and education has been or should be to have successful intercultural interactions and build productive intercultural relationships. A close examination of 42 pairs of email exchanges between college students in the U.S. and China during spring 2011 shows how mindfulness shapes positively intercultural interactions. It describes three manifestations of mindfulness, five salient features of mindful intercultural email interaction, and three functions of mindfulness in intercultural interaction. The implications, limitations, and directions for future research are also discussed.
You Think I Am Stupid? Face Needs In Intercultural Conflicts, Yanrong (Yvonne) Chang
You Think I Am Stupid? Face Needs In Intercultural Conflicts, Yanrong (Yvonne) Chang
Communication Faculty Publications and Presentations
Embedded in intercultural conflicts are identity or face-based goal issues (Rothman, 1997), which, when not effectively managed, may lead to unresolved conflicts. This study examined actual email interactions over a period of five months between an American visiting professor and an International Office staff member at a University in China. It showed three patterns of interaction that failed to manage each other’s face or identity needs and led to unresolved conflicts, hurt feelings, and ruined intercultural relationships. It suggested principles or lessons for effectively handling intercultural conflicts.