Social and Behavioral Sciences Commons^™

Towards An Accessible Library, Annie Bélanger

Presentations

• Why Accessibility?
• What is Accessibility?
  • Legislation
  • Accommodation vs Accessibility
  • Shifting to a proactive approach
• Principles of Accessibility
• Print Disabilities
  • What constitutes a print disability?
• How to Increase Accessible Service
  • Barriers
  • Making a daily commitment
• Tips for Daily Interactions
• All together to Prevent New Barriers
• Open Q&A

Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.

I Am Oz The Great And Powerful: Elevator Pitches To Pull Back The Curtain On The Value Of Technical Services, Susan Ponischil, Beth Johns, Francene Lewis

Presentations

When asked about your work, what do you say? Technical services staff make things happen behind the curtain, so to speak. Communicating the value of that work to a variety of stakeholders, especially in light of shrinking budgets and shifting demands is more important than ever. This facilitated discussion will provide an introduction to the art of elevator pitches and prompts to get you started.

Sharing Our Value Through Critical Librarianship, Mary Kickham-Samy, Joshua Neds-Fox, Susan Ponischil, Virginia C. Thomas, Zoë Mclaughlin

Presentations

A critical theorist framework is not new to librarianship or its literature. But, what does the practice of critical librarianship look like in the workplace? A panel of practicing librarians who embrace this perspective share their “boots on the ground” experiences and insights with program participants. Panelists represent several functional areas of academic librarianship including technical services, public services, collection development, instruction, and administration. Our goal is to inspire dialog and collaboration among academic librarians who wish to continue challenging power and privilege in transformative ways.

2019 Accessibility Roundtable Customer Service Planning, Annie Bélanger

Presentations

Accessibility permeates all aspects of our public-facing work. Being accessible is in every aspect of workflow development and application for user services and support. Many more than the manager are involved in the development and application of our guidelines, practices and procedures. It is everyone’s responsibility.

The session covered:

• What is accessibility?
• Accessible Customer Service
  • Leading Practices
  • Practical approaches to delivery
  • Planning with Accessibility in Mind
  • Resources to learn more about accessibility in libraries

The session is premised on goal of accessibility, or moving beyond compliance. As such, accessible means that a person with a disability is afforded the opportunity …