Social and Behavioral Sciences Commons^™

The Rise Of Multi-Homing In Asia's Ride-Hailing Industry, Hai Wang

Asian Management Insights

Getting it right secures environmental and economic wins for the present and future.

Reimagining Sustainable Urban Communities In Hong Kong, Jeroen Van Ameijde, Sifan Cheng, Junwei Li

Asian Management Insights

Using environmental and social urban design principles to create future new towns. Hong Kong began building New Towns in the 1970s in response to a post-war period of rapid population growth.

Creating The Capacity For Digital Government, Cheow Hoe Chan, Steven M. Miller

Asian Management Insights

This article explains how a well-thought-out data policy, supported by a tech stack and cloud infrastructure, an agile way of working, and coordinated whole-of-government leadership, are fundamental to successful government digital transformation efforts, as exemplified by the Singapore government’s digital journey. As part of explaining how to create the capacity for digital government, the main sections of this article cover:

• The origins of GovTech
• How thinking big, starting small and acting fast is a practical strategy for organisational learning
• The importance of horizontal platforms and other enablers of a horizontal approach
• Data architecture and policy
• “Shifting left” with internal technology …

Ageing In Place: Sustainable Technology Solutions To Support The Elderly, Hwee-Pink Tan

Asian Management Insights

'Silver tech' allows for a scalable and sustainable solution for intelligent monitoring, detection and notification of anomalous events, and collaborative support for seniors living alone.

The Indian Railways: On Track For Transformation, Philip Charles Zerrillo

Asian Management Insights

Manoeuvring infrastructure and digitisation challenges on a massive track network that runs nearly 70,000 route kilometres.

Infrastructure In Asia: The Reality, The Challenge, The Opportunity, Philip Charles Zerrillo

Asian Management Insights

While the urgency to build and improve infrastructure is always imminent, investing in it is a high stakes game for emerging countries. Investments these countries make should be well-prioritised to maximise the economic winds that fill their sails.

Ai Gets Real At Singapore's Changi Airport (Part 1), Steve Lee, Steven M. Miller

Asian Management Insights

Ranked as the best airport for seven consecutive years, Singapore’s Changi Airport is lauded the world over for the efficient, safe, pleasurable and seamless service it offers the millions of passengers that pass through its facilities annually. Much of Changi Airport’s success can be attributed to the organisation’s customer-oriented business focus and deeply embedded culture of service excellence, combined with a host of advanced technologies operating invisibly in the background. The framework for this technology enablement is Changi Airport Group’s (CAG’s) SMART Airport Vision—an enterprise-wide approach to connective technologies that leverages sensors, data fusion, data analytics, and artificial intelligence (AI), …

Distilling Managerial Insights And Lessons From Ai Projects At Singapore's Changi Airport (Part 2), Steve Lee, Steven M. Miller

Asian Management Insights

Since 2017, Changi Airport group (CAG) has initiated a host of pilot projects that use connective and intelligent technologies to enable its move towards digital transformation and SMART Airport Vision. This has resulted in a first wave of deployment of AI and Machine Learning-enabled applications across various functions that can better sense, analyse, predict, and interact with people.

Building Capacity In Asia, Julie Kozack

Asian Management Insights

Policymakers need to be equipped with tools to analyse economic developments and make sound policy decisions.

Protean Career Strategies, Horacio Falcao

Asian Management Insights

The barbell approach treats careers like an investment portfolio; a little diversification does you good.