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Social and Behavioral Sciences Commons

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Articles 1 - 4 of 4

Full-Text Articles in Social and Behavioral Sciences

Entitlement, Incivility And Excessive Informality: The Instructional And Administrative Challenges Of Student Misconduct, Stanley H. Barrett, Nadia Rubaii, John Pelowski Oct 2008

Entitlement, Incivility And Excessive Informality: The Instructional And Administrative Challenges Of Student Misconduct, Stanley H. Barrett, Nadia Rubaii, John Pelowski

Public Administration Faculty Scholarship

Increasing incidents of incivilities and in some cases outright violence are well documented in K-12 through undergraduate educational setting as well as in the workplace across all sectors, yet the academic and professional literature that reflects and informs public affairs education is striking in its omission of how incivilities necessarily impact our teaching and program administration. In this paper, the authors trace the growing problem of student incivilities, identify contributing factors linked to the entitlement society, and make the case for a more proactive and comprehensive response. They present suggestions for MPA faculty and administrators to use within and outside …


Monitoring Contracted Provider Service Delivery In The Hollow State: Understanding Barriers Preventing Proper Use Of Service Monitoring Tools, Kristina T. Lambright Jul 2008

Monitoring Contracted Provider Service Delivery In The Hollow State: Understanding Barriers Preventing Proper Use Of Service Monitoring Tools, Kristina T. Lambright

Public Administration Faculty Scholarship

The article discusses the barriers that prevent a contracted provider from using service monitoring tool, any source of information used by a government agency to monitor service inputs, outputs, and outcomes that a contracted provider is required to give to a government agency. A motivation barrier exists when the contracted provider is unwilling to use the tool properly. In addition, an ability barrier exists when the contracted provider lacks the resources or skills to use to tool.


Getting What You Ask For: Barriers To Proper Use Of Service Monitoring Tools, Kristina T. Lambright Jan 2008

Getting What You Ask For: Barriers To Proper Use Of Service Monitoring Tools, Kristina T. Lambright

Public Administration Faculty Scholarship

This article provides a greater understanding of the contract monitoring process by identifying barriers that prevent contracted providers from using service monitoring tools properly. To evaluate barriers to proper tool use, seven case studies were conducted on early childhood programs in three communities in upstate New York. The case studies specifically focused on the reporting forms that the early childhood programs completed. Data sources included (a) interviews with government agency and contracted provider employees, (b) content analysis of key documents relating to the service monitoring tools, and (c) attendance at meetings between government agencies and contracted providers on the service …


Getting To Yes . . . Or No Nonprofit Decision Making And Interorganizational Restructuring, David A. Campbell Jan 2008

Getting To Yes . . . Or No Nonprofit Decision Making And Interorganizational Restructuring, David A. Campbell

Public Administration Faculty Scholarship

This article explores the decision-making process nonprofit organizations use to determine whether to pursue merger or other forms of interorganizational restructuring. The research uses a case study design, analyzing four examples of interorganizational restructuring. The findings describe both the structure and the characteristics of the processes used in four cases. The research found that the decision-making processes used in the four cases had several core elements. Participants in restructuring customized decision-making processes to meet their needs, and power dynamics shaped those processes. Findings about the characteristics of the process emphasize the importance of communication and trust. How partners used power …