Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Other Communication

PDF

2014

Institution
Keyword
Publication
Publication Type

Articles 31 - 60 of 95

Full-Text Articles in Social and Behavioral Sciences

Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell May 2014

Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell

Doctor of Nursing Practice (DNP) Projects

The purpose of this process improvement project was to implement a test of change within a healthcare team utilizing applied improvisational exercises (AIEs), and to lay the groundwork for more effective inter- and intra-professional communication.

Literature review: AIEs have been shown to facilitate individual participant communication strengths through a process of un-learning certain common behavioral habits, and learning new habits that assist in creating and expanding closed-loop communication. Such un-learning and learning enriches the participant’s awareness of the environment and encourages participant adaptability through positive group interactions.

Method: An all-day AIE seminar/workshop was conducted with members of two healthcare teams …


Hermes, Technical Communicator Of The Gods: The Theory, Design, And Creation Of A Persuasive Game For Technical Communication, Eric Walsh May 2014

Hermes, Technical Communicator Of The Gods: The Theory, Design, And Creation Of A Persuasive Game For Technical Communication, Eric Walsh

USF Tampa Graduate Theses and Dissertations

For my thesis, I have undertaken the creation of a persuasive game to advance a particular argument of the way that work is performed in the field of technical communication. Designed using procedural rhetoric, with an attention to aesthetics, fun, and the qualities that make games viable pedagogical tools, my game has been programmed using HTML5 and JavaScript, and made freely available online at RhetoricalGamer.com. This written document is meant to serve as a supplement to the game, providing a rationale for the use of games in education and in technical communication; a definition of procedural rhetoric and the necessary …


Attributions And Coping Behaviors Communicated Among Bullied Students: An Analysis Of Bullying Blogs, Carly Marie Danielson May 2014

Attributions And Coping Behaviors Communicated Among Bullied Students: An Analysis Of Bullying Blogs, Carly Marie Danielson

UNLV Theses, Dissertations, Professional Papers, and Capstones

Student bullying is a growing and damaging problem in society today. This study investigates the role of bullied students' attributions and coping strategies through Heider's (1958) attribution theory (AT) and Crick and Dodge's (1994) social information processing model (SIP). Rich data are obtained from bullying blogs that showcase how bullied individuals make sense of their experiences online. The important findings that emerge from this investigation relate to similarities in men's and women's attributions and differences in their coping strategies and resources to manage victimization. Additionally, both men and women experienced similar negative outcomes with particular coping strategies and resources, suggesting …


Virtual Rebel Website: A Strategy To Increase User Engagement Through Bounce Rate Analysis, Michael Vendivel May 2014

Virtual Rebel Website: A Strategy To Increase User Engagement Through Bounce Rate Analysis, Michael Vendivel

UNLV Theses, Dissertations, Professional Papers, and Capstones

In a media environment that increasingly demands captivating content on a website, user engagement becomes a critical factor in the strategy of maintaining user interest. Research based on website analytics has shown that decreasing the Bounce Rate increased the time a web user spends on a website, entailing higher user engagement. Bounce Rate is the ratio of single-page visits on a website divided by the total number of visits, and it is used primarily used to quantify user interest. By examining the analytics and design of the student-run news siteVirtual Rebel, produced by the Hank Greenspun School of Journalism and …


Review: The Media Ecosystem: What Ecology Can Teach Us About Responsible Media Practice, Ju-Pong Lin Mar 2014

Review: The Media Ecosystem: What Ecology Can Teach Us About Responsible Media Practice, Ju-Pong Lin

Journal of Media Literacy Education

No abstract provided.


Review: Arts, Media And Justice: Multimodal Explorations With Youth (2013), Kelsey Greene Mar 2014

Review: Arts, Media And Justice: Multimodal Explorations With Youth (2013), Kelsey Greene

Journal of Media Literacy Education

No abstract provided.


Review: Slam School: Learning Through Conflict In The Hip-Hop And Spoken Word Classroom, Emily Bailin Mar 2014

Review: Slam School: Learning Through Conflict In The Hip-Hop And Spoken Word Classroom, Emily Bailin

Journal of Media Literacy Education

No abstract provided.


A Media Literacy Education Approach To Teaching Adolescents Comprehensive Sexual Health Education, Tracy Marie Scull, Christina V. Malik, Janis Beth Kupersmidt Mar 2014

A Media Literacy Education Approach To Teaching Adolescents Comprehensive Sexual Health Education, Tracy Marie Scull, Christina V. Malik, Janis Beth Kupersmidt

Journal of Media Literacy Education

As states are moving toward comprehensive sexual health education, educators require engaging and effective curricula. This pre-post study (N=64) examined the feasibility of a comprehensive, media literacy education program for influencing adolescents’ sexual health and media literacy outcomes. After the program, participants were more likely to have the intention to use condoms during sex and talk to partners, parents, or medical professionals prior to sex. Media literacy outcomes included decreased perceived realism of and increased skepticism of media messages and improved media deconstruction skills. Overall, the results suggest that media literacy has the potential for positively influencing sexual health decisions.


Détournement, Decolonization, And The American Indian Occupation Of Alcatraz Island (1969–1971), Casey Ryan Kelly Mar 2014

Détournement, Decolonization, And The American Indian Occupation Of Alcatraz Island (1969–1971), Casey Ryan Kelly

Department of Communication Studies: Faculty Publications

On November 20, 1969, eighty-nine American Indians calling themselves the “Indians of All Tribes” (IOAT) invaded Alcatraz Island. The group’s founding proclamation was addressed to “the Great White Father and All His People,” and declared “We, the Native Americans, reclaim the land known as Alcatraz Island in the name of all American Indians by right of discovery” (2). Tongue in cheek, the IOAT offered to purchase Alcatraz Island for “twenty-four dollars in glass beads and red clothe.” In this essay, I illustrate how the IOAT engaged in a rhetoric of détournement, or a subversive misappropriation of dominant discourse that disassembles …


New Media Business Models, Where Content And Commerce Collide: Strategies And Ethical Considerations For Success In A New Media World, Aryn Bea Sanderson Mar 2014

New Media Business Models, Where Content And Commerce Collide: Strategies And Ethical Considerations For Success In A New Media World, Aryn Bea Sanderson

Journalism

Media practitioners are finding themselves at a crossroads. Due to increasing digitalization and decreasing funding for so-called traditional outlets, “new media” forms have emerged and, with those, new economic models to generate revenue. New media platforms diverge from old media archetypes in the way they utilize the interaction of content and commerce. The collision of content and commerce is both a novel idea for media sustainability and treacherous water for its credibility. This study analyzes a few key new media economic platforms - sponsored content in a digital-first publication, crowd funding stories and a ranked, e-commerce model - in hopes …


Participation Apprehensive Students: The Influence Of Face Support And Instructor–Student Rapport On Classroom Participation, Brandi N. Frisby, Erin Berger, Molly Burchett, Emina Herovic, Michael G. Strawser Feb 2014

Participation Apprehensive Students: The Influence Of Face Support And Instructor–Student Rapport On Classroom Participation, Brandi N. Frisby, Erin Berger, Molly Burchett, Emina Herovic, Michael G. Strawser

Michael G Strawser

Participation is considered a positive student classroom behavior that can also create a face-threatening classroom climate that may be alleviated through interpersonal relationships with the instructor. Participants (N = 189) categorized as low apprehensives perceived less face threat and more face support when participating; moderate apprehensives had similar perceptions and communication behaviors to high apprehensives; rapport was negatively related to face threats and participation anxiety, and positively related to face support and participation; and face support was the only significant predictor of students’ participation for low and moderate apprehensives, while instructor communication did not predict participation for highly apprehensive students.


Characteristics Of Spoken And Written Communication In The Opening And Closing Sections Of Instant Messaging, Kenta Nishimaki Jan 2014

Characteristics Of Spoken And Written Communication In The Opening And Closing Sections Of Instant Messaging, Kenta Nishimaki

Dissertations and Theses

This study examines opening and closing segments in instant messaging (IM) and demonstrates how openings and closings differ between oral conversation and instant messaging as well as the factors that account for the difference. Many researchers have discussed the differences and similarities between spoken and written languages. Tannen (1980) claims that spoken and written languages are not distinct categories and there is a continuum between them. She also holds that interpersonal involvement is one of the factors that determine if a particular communication is closer to spoken communication or written communication.

I will analyze IM, which is best thought of …


Customer Assistance And Satisfaction - Customer Support Service, Lissa Coffey Jan 2014

Customer Assistance And Satisfaction - Customer Support Service, Lissa Coffey

LissaCoffey

Customer Assistance and satisfaction - "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the ..Customer satisfaction refers to the extent to which customers are happy with the products and services provided by a business. Total Customer Loyalty Is Our Mission. At the end of each day, only one thing matters at Cummins: Keeping our customers for life. That means 100% satisfaction ...customer satisfaction and service quality in service sectors with respect to ... significant relationship between service quality and customer satisfaction …


Commedia: Rhetoric And Technology In The Media Commons, Conor James Shaw-Draves Jan 2014

Commedia: Rhetoric And Technology In The Media Commons, Conor James Shaw-Draves

Wayne State University Dissertations

This dissertation analyzes the organization of individuals through online social media applications and other community-building websites, such as Facebook, Wikipedia, Google Maps, and online classrooms, using the Aristotelian rhetorical concept of the commonplaces as well as political, critical, and legal theory. Based on these analyses, this dissertation also provides pedagogical recommendations for the teaching of writing with technology in both online and physical classrooms.


Slaying The Assessment Dragon: One Department’S Efforts To Tame The Beast And Survive As The Knights In Shining Armor, Mary M. Eicholtz, Jay Baglia Jan 2014

Slaying The Assessment Dragon: One Department’S Efforts To Tame The Beast And Survive As The Knights In Shining Armor, Mary M. Eicholtz, Jay Baglia

Journal of the Association for Communication Administration

Assessment looms large across our campuses as an instrument of evaluation, accountability, and development. Communication departments are called on to establish assessment programs for their graduate and undergraduate curriculum programs. Additionally, departments that offer courses in the general education programs are often the first departments approached for assessment of those courses as part of general education assessment. This case study describes the successes and challenges of a communication department’s experience in establishing and maintaining a general education assessment program of their Basic Oral Communication course. Preliminary data and analysis is included in reporting the outcome of these efforts.


Editor's Note, Janie M. H. Fritz Jan 2014

Editor's Note, Janie M. H. Fritz

Journal of the Association for Communication Administration

This is the Editor’s Note to Volume 33, Issue 2 of the Journal of the Association for Communication Administration.


Back To The Future: Cicero's Five Canons As An Assessment Framework, Jeanne M. Persuit, Julie-Ann Scott, Richard K. Olsen Jan 2014

Back To The Future: Cicero's Five Canons As An Assessment Framework, Jeanne M. Persuit, Julie-Ann Scott, Richard K. Olsen

Journal of the Association for Communication Administration

Responding to an external mandate to engage in program level assessment, an assessment ad hoc committee within a large and broadly focused communication studies department invokes the Five Canons as the framework for an imbedded assessment process. The article explores the challenges that the Five Canons helped resolve and the unique organizational and curricular advantages that the Five Canons offer.


An Explanation Of Course Flipping And Its Application To Basic Course Instruction, Mary Mino Jan 2014

An Explanation Of Course Flipping And Its Application To Basic Course Instruction, Mary Mino

Journal of the Association for Communication Administration

Flipping courses has become a topic of interest for communication instructors. This essay’s primary purpose is to assist communication educators and administrators in understanding course flipping as an instructional delivery approach. Course flipping, encouraging consistent active student learning during class sessions and appropriately using technology (or another means) to prepare students for these sessions, has most effectively accentuated instructional objectives. In fact, flipping the basic course has significantly increased students’ understanding of the relevance of the course and positively affected performance outcomes. In addition, to help instructors who want to employ this approach, a process in which they can engage …


Complete Issue, Volume 33, Issue 1 Jan 2014

Complete Issue, Volume 33, Issue 1

Journal of the Association for Communication Administration

This is the complete issue for Volume 33, Issue 1 of the Journal of the Association for Communication Administration.


Exploring The Educational Value Of The Undergraduate Teaching Apprentice (Uta) Experience, Molly Reynolds, Deanna Sellnow, Katharine Head, Kathryn E. Anthony Jan 2014

Exploring The Educational Value Of The Undergraduate Teaching Apprentice (Uta) Experience, Molly Reynolds, Deanna Sellnow, Katharine Head, Kathryn E. Anthony

Journal of the Association for Communication Administration

Employing graduate students as teaching assistants (GTAs) is a common practice in universities across the United States. Using undergraduate students as teaching assistants/apprentices (UTAs), however, is not only less common but also often sparks debate among various stakeholder groups (e.g., teachers, administrators, community members). Moreover, relatively little empirical research has been published to support arguments on either side of the issue. The present study extends research by providing evidence to support the educational value of employing UTAs as teaching apprentices. More specifically, researchers conducted a grounded theory qualitative analysis of free-write essay responses collected from 33 UTAs throughout the course …


Editor's Note, Janie M. H. Fritz Jan 2014

Editor's Note, Janie M. H. Fritz

Journal of the Association for Communication Administration

This is the Editor’s Note to Volume 33, Issue 1 of the Journal of the Association for Communication Administration.


Teaching Communication Ethics As Central To The Discipline, Robert L. Ballard, Leeanne M. Bell Mcmanus, Annette M. Holba, Spoma Jovanovic, Paula S. Tompkins, Lori J. N. Charron, Melba L. Hoffer, Michelle A. Leavitt, Tammy Swenson-Lepper Jan 2014

Teaching Communication Ethics As Central To The Discipline, Robert L. Ballard, Leeanne M. Bell Mcmanus, Annette M. Holba, Spoma Jovanovic, Paula S. Tompkins, Lori J. N. Charron, Melba L. Hoffer, Michelle A. Leavitt, Tammy Swenson-Lepper

Journal of the Association for Communication Administration

Communication ethics as a field of study within the communication discipline has made significant contributions in a variety of areas, including teaching. This paper offers an historical overview of communication ethics, with special attention to four major approaches to pedagogy – ethics in human communication, moral psychology and intuition, a communication ethics framework, and a critical communication ethics pedagogy. For the department seeking to incorporate communication ethics through stand-alone courses or throughout curricula, the authors suggest ways for communication administrators to address questions of desired competencies for communication graduates, and to articulate related learning outcomes. Future recommendations for the field …


From The Voice Of The President: Advancing The Discipline Through Communication Leadership, Amanda Mckendree, Christina Mcdowell Marinchak Jan 2014

From The Voice Of The President: Advancing The Discipline Through Communication Leadership, Amanda Mckendree, Christina Mcdowell Marinchak

Journal of the Association for Communication Administration

College and university presidents hold significant leadership positions not only in an administrative capacity, but also in their respective academic disciplines. This summary report presents results from a study of college and university presidents who hold an academic degree in communication at any level (BA, MA, and/or Ph.D.). The interview findings are organized according to the following major themes: Disciplinary identity, Ethical communication, Communication leadership, and Advocacy within the discipline. The summary report concludes by highlighting responses to the interview findings from top leaders within the communication discipline.


Informing The Undergraduate Teaching Assistant (Uta) Debate, Deanna D. Sellnow Jan 2014

Informing The Undergraduate Teaching Assistant (Uta) Debate, Deanna D. Sellnow

Journal of the Association for Communication Administration

Inherent in the job of communication administrators (e.g., basic course directors, chairs, directors, deans) is the never-ending challenge of finding the right balance between economic efficiency and instructional integrity in terms of course delivery. Therefore, the question we continually struggle to answer is where to find balance with regard to compromising educational quality for financial frugality. Although always an issue, this subject is spotlighted prominently today as funding support for higher education wanes. The proliferation of online courses now being offered (e.g., MOOCs/massive open online courses) serves as a prime example.


Mentoring Faculty Members Into (And Away From) Serving As Department Chair, Sue Pendell Jan 2014

Mentoring Faculty Members Into (And Away From) Serving As Department Chair, Sue Pendell

Journal of the Association for Communication Administration

Briefly Noted: Mentoring Faculty Members into (and away from) Serving as Department Chair.


The Undergraduate Teaching Assistant: Scholarship In The Classroom, Sarah M. Flinko, Ronald C. Arnett Jan 2014

The Undergraduate Teaching Assistant: Scholarship In The Classroom, Sarah M. Flinko, Ronald C. Arnett

Journal of the Association for Communication Administration

This essay casts the role of the Undergraduate Teaching Assistant (UTA) within a Kantanian sense of imagination—the not yet pushes off of the actual and the tangible (Kant, 1781/1963). The UTA accesses a temporal glimpse into a professional scholar/teacher vocation through experience in a lived context that unites teaching and scholarship. The role of the UTA offers what Martin Buber (1965/1988) called “imagining the real” (p. 60), a moment of creative ingenuity that begins with the doing of concrete tasks within the profession.


Gauging The Alignment Between School And Work: An Activity Theory Analysis Of Police Report Writing Instruction, Marianna R. Hendricks Jan 2014

Gauging The Alignment Between School And Work: An Activity Theory Analysis Of Police Report Writing Instruction, Marianna R. Hendricks

Open Access Theses & Dissertations

This Dissertation is based on a fifteen-month study of police report writing instruction at one agency, connecting the curriculum at the training academy, field training, and the needs and expectations of multiple report audiences and users. It draws from Rhetorical Genre Studies (Miller, 1984; Russell, 2009), Activity Theory (Engeström, 2008), and Situated Learning (Lave and Wenger, 1991; Dias, Freedman, Medway, and Paré, 1999) to explore how novices learn a new genre through activity, and how this is complicated by a transition between school and work outside of a university context. Specifically, it focuses on the role of andragogical (rather than …


Editorial Board Jan 2014

Editorial Board

Basic Communication Course Annual

No abstract provided.


Public Address As The Basic Communication Course, William R. Upchurch Jan 2014

Public Address As The Basic Communication Course, William R. Upchurch

Basic Communication Course Annual

Public speaking has been at the heart of our discipline from its conceptual foundations in the ancient world to the founding of the National Council of Academic Teachers of Public Speaking in 1914. According to a longitudinal series of studies surveying the basic course in communication, the vast majority of such courses are either wholly or partially devoted to public speaking skill acquisition (Morreale, Worley, & Hugenberg, 2010). Though the field has fractured into an interdisciplinary mélange over the last century, public speaking has held onto its primacy, at least as the visible face of most departments. In fact, its …


Contents And Abstracts Jan 2014

Contents And Abstracts

Basic Communication Course Annual

No abstract provided.