Social and Behavioral Sciences Commons^™

Review Of Economics Of Manamagement Information Systems, Deogratias Harorimana Sr

Dr Deogratias Harorimana

“Information technology is the "digital nervous system" of any business.” (Bill Gates, Chairman, Microsoft Corporation, 1997)

The way business is conducted in this era is phenomenal. Almost everything is a “click” away. The customers are satisfied, businesses are satisfied, Government is satisfied and the entire globe is gratified by the work of information technology (IT). This research discloses the several returns and shortcomings of IT, and how businesses use IT to realize their strategic goals.

The report presents discussion on two organisations, Dell Computer Corporation and Sydney Waters, which had a prosperous and disastrous implementation of IT systems respectively. The …

Using Mis To Deliver Essential Services:Case Of Healthcare Provision Support In Fiji, Deogratias Harorimana Sr

Dr Deogratias Harorimana

In comparison to other Pacific Island countries, Fiji’s health system is the most developed amongst Pacific Island countries (UNDP 2006) and has undergone significant change in the last decade. From 1999 – 2009, AusAid, a major donor to Fiji’s health system, has supported two stage health sector improvement programs. The first stage (1999 - 2003) was a management reform program designed to improve decision making by supporting a new model of decentralized management. The second phase (2004 – 2009) looked at improving governance, health systems performance, clinical outcomes and supported public health and infrastructure initiatives at the divisional level (WHO …

Impact Of Crm Systems On Organisational Performance: A Case Study Of Anz Bank, Deogratias Harorimana Sr

Dr Deogratias Harorimana

This paper reports case study results analysis of the ANZ Bank in the Pacific Region. The case study results show that ANZ has a well-established CRM system supporting its marketing and sales activities, but equally the results indicate mixed scenarios. A positive relationship between CRM to performance was established. That is, it has a positive contribution to the bank’s performance, both financial and non-financial. There is also negative feedback on the bank’s CRM system which illustrates that CRM system can also have negative consequences. CRM success is questionable from a stand-alone perspective. Although there are encouraging results from the use …

Assessing Mental Skill And Technique Use In Applied Interventions: Recognizing And Minimizing Threats To The Psychometric Properties Of The Tops, Charlottee Woodcock, Joan L. Duda, Jennifer Cumming, Lee-Ann Sharp, Mark J. G. Holland

Jennifer Cumming

Drawing from the experiences of the authors in developing, conducting, and evaluating sport psychology interventions, several considerations are highlighted and recommendations offered for effective psychometric assessment. Using the Test of Performance Strategies (TOPS; Thomas, Murphy, & Hardy, 1999) as a working example, opportunities for bias to undermine a measure’s validity and reliability are discussed with reference to a respondent’s four cognitive processes: (a) comprehension, (b) retrieval, (c) decision-making, and (d) response generation. Further threats to an instrument’s psychometric properties are highlighted in the form of demand characteristics athletes perceive in the environment. With these concerns in mind, several recommendations are …

Further Validation And Development Of The Movement Imagery Questionnaire, Sarah E. Williams, Jennifer Cumming, Nikos Ntoumanis, Sanna M. Nordin-Bates, Richard Ramsey, Craig Hall

Jennifer Cumming

This research validated and extended the Movement Imagery Questionnaire- Revised (MIQ-R; Hall & Martin, 1997). Study 1 (N = 400) examined the MIQ-R’s factor structure via multitrait-multimethod confirmatory factor analysis. The questionnaire was then modified in Study 2 (N = 370) to separately assess the ease of imaging external visual imagery and internal visual imagery, as well as kinesthetic imagery (termed the Movement Imagery Questionnaire-3; MIQ-3). Both Studies 1 and 2 found that a correlated-traits correlated-uniqueness model provided the best fit to the data, while displaying gender invariance and no significant differences in latent mean scores across gender. Study 3 …

Pyrite. History, Chemistry, And Metallurgy, Fathi Habashi

Fathi Habashi

The Book covers the history of pyrite - - how it was a strategic mineral necessary for the production of elemental sulfur needed for making gunpowder for military purposes and for the production of SO2 needed for making sulfuric acid for the chemical industry. Now its presence is a nuisance in tailings ponds. The book also covers the processing of pyrite containing gold, its chemistry and technology, the processing of pyrite cinder for the production of a variety of metals, and its behaviour towards autotrophic microorganisms.