Social and Behavioral Sciences Commons^™

Teaching With The Situation: Jersey Shore As A Popular Culture Example In Information Literacy Classes, Amy Springer

Libraries Staff Publications

No abstract provided.

Determining Data Information Literacy Needs: A Study Of Students And Research Faculty, Jake R. Carlson, Michael Fosmire, Chris Miller, Megan R. Sapp Nelson

Libraries Faculty and Staff Scholarship and Research

Researchers increasingly need to integrate the disposition, management and curation of their data into their current workflows. However, it is not yet clear to what extent faculty and students are sufficiently prepared to take on these responsibilities. This paper articulates the need for a data information literacy program (DIL) to prepare students to engage in such an “e-research” environment. Assessments of faculty interviews and student performance in a geoinformatics course provide complementary sources of information, which are then filtered through the perspective of ACRL’s information literacy competency standards to produce a draft set of outcomes for a data information literacy …

Collaborative Leadership, Nicole C. Engard

Collaborative Librarianship

No abstract provided.

Data-Driven Decision Making As A Tool To Improve Software Development Productivity, Mary Erin Brown

Walden Dissertations and Doctoral Studies

The worldwide software project failure rate, based on a survey of information technology software manager's view of user satisfaction, product quality, and staff productivity, is estimated to be between 24% and 36% and software project success has not kept pace with the advances in hardware. The problem addressed by this study was the limited information about software managers' experiences with data-driven decision making (DDD) in agile software organizations as a tool to improve software development productivity. The purpose of this phenomenological study was to explore how agile software managers view DDD as a tool to improve software development productivity and …

Asset Reuse Of Images From A Repository, Deirdre Herman

Walden Dissertations and Doctoral Studies

According to Markus's theory of reuse, when digital repositories are deployed to collect and distribute organizational assets, they supposedly help ensure accountability, extend information exchange, and improve productivity. Such repositories require a large investment due to the continuing costs of hardware, software, user licenses, training, and technical support. The problem addressed in this study was the lack of evidence in the literature on whether users in fact reused enough digital assets in repositories to justify the investment. The objective of the study was to investigate the organizational value of repositories to better inform architectural, construction, software and other industries whether …

The Art Of People Management In Libraries: Tips For Managing Your Most Vital Resource, Kelly D. Blessinger

Faculty Publications

This human resource centered book consists of 8 chapters, an epilogue, bibliography and index. The book was co-written by James McKinlay, a professional consultant with thirty years‟ experience and Vicki Williamson, the current Dean of the University of Saskatchewan Library. This book was written with current leaders and those aspiring to be leaders in mind. The authors stated that this was not intended to be an academic work but instead was written in a conversational style with real world examples

The Generation Gap: What Generation Gap? : Management, Technology, Training, And Evolving Skills, Antje Mays

Dacus Library Faculty Publications

Contrary to divisive labels to describe generations, members of different age groups have much to teach each other: Younger workers bring fresh perspectives to old issues, while older workers' valuable organizational history help inform current contexts. All age groups in the workplace benefit in learning from each other's perspectives.

It's All In A Day's Work: Managing The Institutional Repository, Pamela Bluh

Faculty Scholarship

An overview of the decision to select the Digital Commons as the platform for the institutional repository and comments on why library technical services is well suited to manage the repository.

Workflows In Paradise: E-Books, Acquisitions, And Cataloging, Antje Mays

Dacus Library Faculty Publications

This article explores libraries’ technical workflow design and strategic considerations as various e-books business models and mobile devices and their management become a growing part of the information landscape.

Zach's News, Georgia Southern University, Zach S. Henderson Library

University Libraries News Online (2008-2023)

• Announcing RefWorks and EndNote Reference Management Software

We Love Libraries!, Jenny Mccurdy

Georgia Library Quarterly

The author discusses how she can contribute to the advocacy of the interests of libraries. She emphasizes the importance of timely communication with authorities involved in funding. She also cites social networking and collaboration as crucial factors in library success. Selling proposals to library authority is also discussed.

Levels Program: A Career Ladder For Support Staff, Jane Fama, James F. Comes, Vivian (Frempong) Okyere, Barbara Ingrassia, Kerry Mayotte, Lisa A. Palmer, Mary E. Piorun

Lisa A. Palmer

ObjectiveHow do we manage support staff development in the modern health sciences library? Increasingly, the need for more highly skilled staff is evident. This poster describes a three phase project encompassing the development, approval, and implementation processes necessary to make a career ladder a reality in a medium-sized academic health sciences library.

MethodsThe Management Team gathered information from library literature and business and government sources as a starting point. In the development phase, the team posed questions as the foundation for developing a competency-based program to manage support staff development. e.g., What will support staff be doing in …

Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman

Walden Dissertations and Doctoral Studies

Knowledge loss, or organizational forgetting, is often overlooked in knowledge management frameworks, yet it costs organizations money, personnel, efficiency, and customer service. The purpose of this mixed model case study was to understand, using a model of forgetting as the conceptual framework, where and why loss occurred and to examine performance implications. An inbound telephone contact center was studied because of prolific changes in that industry regarding knowledge complexity and performance. The researcher interviewed 20 participants, observed 63 calls, and reviewed 3 months of performance data including average handle time, first call resolution percentages, and time spent on after call …

Making The Leap To Management: Tips For The Aspiring And New Manager, Femi Cadmus

Faculty Scholarship

As the result of innate ability, a fortunate few are able to effortlessly transition from line positions. However, most of us need to plot the path to management astutely and with deliberation. Library professionals might also become "accidental" managers, finding themselves thrust into an unplanned and perhaps unwanted managerial position for which they were not prepared. This is particularly true in the current climate of constrained budgets characterized by restructuring, job freezes, and layoffs.

Assessing The Collaborative Knowledge Management Of The Market Dominant Organization, Jacob Olusola Ogunlade

Walden Dissertations and Doctoral Studies

Dominant firms enjoy economic strengths which enable them to compete effectively in relevant markets through the use of collaborative knowledge management (CKM). While the literature is replete with general guiding principles for companies to adopt successful business strategies, there is very limited empirical research on effectively using CKM to improve company performance and market domination. The purpose of this study was to evaluate strategies for information sharing by companies to achieve better operations management and control, a wider range of customers, and stronger competitive edge in the global economy. Epistemological foundation for the study was provided by the literature on …

Experiences Of A Reluctant Supervisor: Discovering New Skills And Innovative Ways To Manage, Kerri Scannell Baunach

Ohio Valley Group of Technical Services Librarians

After going through a long reorganization, technical services at the University of Kentucky looked very different in 2005 than the team-based organization of recent years. A new organization also created new departments and units as well as new names and terminology. One new group was the Special Formats Unit, created by putting together the various catalogers who were not located in the central technical services area of the main library. The many challenges this unit faced included: having a new, first-time supervisor; physical separation with offices in three buildings; changes in job responsibilities; and, with a variety of job duties, …

Communal Conflict Management, Information Communication And Utilization In Ondo State, Nigeria: A Case Study Of Ijaw/Ilaje Crises, Olatokunbo Christopher Okiki

OKIKI OLATOKUNBO CHRISTOPHER

Access to and utilization of information bt stakeholder in communal conflict is a perquisite to the successful management of conflict. The study is an attempt to relate information availability and utilization to successful communal conflict management....

How Do You Manage?, Michael Rogers, La Loria Konata, John Small

La Loria Konata

No abstract provided.

Connecting Diversity To Management: Further Insights, La Loria Konata, Tim Zou

University Library Faculty Publications

It has long been noted that libraries need more diversity in the professional ranks. This situation is now critical with baby boomers soon to retire leaving millennials, who are more racially and ethnically diverse, as the next majority population. The profession will need to recruit a more significant number of millennials to the profession if libraries are to resemble the communities they serve. To get an idea of the current status of management diversity in libraries, managers/supervisors of ARL libraries-in states that contain the highest number of minorities in population-were randomly selected for a survey. Participants in ARL's LCDP were …

Brave New World, 2050: The Implications Of Shifting To Electronic Collections, Antje Mays

Dacus Library Faculty Publications

This futuristic article discusses the shift in academic and research libraries to electronic collections in the context of information access, costs, publication models, and preservation of content. Certain factors currently complicate the shift to electronic formats and challenge their widespread acceptance. Future scenarios spanning skill ecosystems, technologies and workflows, and societal implications are explored as logical outgrowths of present circumstances.

Stuart Chases's Use Of Jules Verne's The Mysterious Island, (1874), Richard Vangermeersch

Special Collections (Miscellaneous)

There are two very specific reasons why this piece was researched and written. The first is a continuation of my work done on Stuart Chase (various publications). I am still hopeful my efforts will inspire an historian to do a 1000 page biography on Stuart Chase. The second is further example why my idea of using Verne’s book as the basis for a one-day management seminar is worth trying.

Serials Standards: Envisioning A Solution To The Online Serials Management Mess, Jennifer Duncan

Library Faculty & Staff Publications

Whereas the transmission of data relating to the initiation, renewal, or cancellation of serial subscriptions has developed into a robust and standardized system based on Electronic Data Exchange (EDI), the ability of serialists to effectively exchange and manipulate information pertaining to data about the specific content and access rights to the subscriptions at a given library has become increasingly problematic. The rapid development of local and vendor systems designed to handle subscription data has necessitated that this data be standardized for smooth exchange. Ted Fens' and Regina Reynolds' discussion of the standards work underway at NISO and EDltEUR. as well …

Connecting Diversity To Management: A Study Of Career Development Patterns Of Library Managers In Selected Arl Member Libraries And Arl Lcdp Participants, La Loria Konata, Tim Zou

University Library Faculty Presentations

This study focuses on diversity in library management. The impetus for our study is based on Thomas and Ely’s Paradigms for Managing Diversity. The first paradigm addresses the “discrimination-and-fairness” issues in business management and measures success in diversity initiatives in terms of how well a company does in recruitment and retention of minority employees. This paradigm aims to increase the number of minorities employed and correct any discrimination and unfairness in the hiring and promotion process. The Spectrum Scholars Initiative is a good example of this. The second paradigm focuses on the aspects of “access-and-legitimacy” of workforce diversity. Employees are …

Connecting Diversity To Management: A Study Of Career Development Patterns Of Library Managers In Selected Arl Member Libraries And Arl Lcdp Participants, La Loria Konata, Tim Zou

La Loria Konata

This study focuses on diversity in library management. The impetus for our study is based on Thomas and Ely’s Paradigms for Managing Diversity. The first paradigm addresses the “discrimination-and-fairness” issues in business management and measures success in diversity initiatives in terms of how well a company does in recruitment and retention of minority employees. This paradigm aims to increase the number of minorities employed and correct any discrimination and unfairness in the hiring and promotion process. The Spectrum Scholars Initiative is a good example of this. The second paradigm focuses on the aspects of “access-and-legitimacy” of workforce diversity. Employees are …

How Do You Manage?, Michael Rogers, La Loria Konata, Deborah Bigelow

La Loria Konata

No abstract provided.

Personalized Information Clients: Short Answers To Simple Questions About “My Library” Services, Jimmy Ghaphery, Martin Kesselman, Sarah Barbara Watstein

VCU Libraries Faculty and Staff Publications

Recent advancements in technology have inspired libraries to develop creatively customized services, or personalized information clients, allowing users to organize and manage Web sites for their personal interests and needs. One example of this customer orientation is the “my library” service, described in this series of questions and answers.