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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Once More, With Feeling: A Case Study In Emotional Intelligence Testing Of Library Staff, Jennifer Wright
Once More, With Feeling: A Case Study In Emotional Intelligence Testing Of Library Staff, Jennifer Wright
South Carolina Libraries
Emotional intelligence is key to employee success, yet many libraries do not consider EI in training. 46 library staff completed the Emotify test and a survey assessing their performance. Staff in leadership roles tended to score higher and rate their EI knowledge higher. Staff with lower scores tended to assess the test as not useful. More EI training is needed for nonsupervisory staff, and library administrations should encourage EI training for all staff.
Tlc@Fcls: Continuing Education Program For The Staff Of Florence County Library System, Linda Ray
Tlc@Fcls: Continuing Education Program For The Staff Of Florence County Library System, Linda Ray
South Carolina Libraries
Florence County Library System created and implemented a continuing education program called TLC@FCLS. The process began in 2016 when a new position was created, Training and Outreach Coordinator. The person hired researched programs and training providers creating a program that is meeting the needs of its staff and customers.