Social and Behavioral Sciences Commons^™

Stability And Change In Goal Orientation And Their Relationship With Performance: Testing Density Distributions Using Latent Trait-State Models, Michael Charles Mihalecz

Psychology Theses & Dissertations

Goal orientation has been proposed to influence a number of training and work outcomes. However, results have been inconsistent and predicted relationships are weaker than anticipated (Payne, Youngcourt & Beaubien, 2007). Weak findings may be due to inconsistencies in how goal orientation is conceptualized and operationalized (DeShon & Gillespie, 2005; Grant & Dweck, 2003; Kaplan & Maehr, 2007). One such inconsistency is the treatment of goal orientation as a stable trait or a malleable state. Issues of state-versus-trait have long fueled the person-situation debate in personality psychology. Fleeson (2001) offered a solution for integrating the two theoretical perspectives called the …

Coping With Customer Sexual Harassment: Examining Retaliation As A Coping Strategy And Testing A Contextual Model, Valerie J. Morganson

Psychology Theses & Dissertations

Research has established that customer sexual harassment (CSH) is a widespread and harmful workplace phenomenon. This dissertation consists of two studies on the topic. The first sought to operationalize a measure of coping with customer sexual harassment. In addition to three traditional factors of sexual harassment coping (i.e., external, internal, and social), Study 1 predicted that worker retaliation toward the customer would constitute an additional form of coping with CSH. The measure of coping was tested using a sample of 200 women customer service workers. Data were analyzed using factor analysis. As expected, retaliation was supported as a coping strategy, …

Utilizing A Web-Based Career Development Workshop To Address Career Decision-Making Difficulty Among Community College Distance Learners, Johanna Michele Brown

Educational Leadership & Workforce Development Theses & Dissertations

Career decision making difficulty, as it relates to undecided college students and career indecision, has been a concern for counselors and academic advisors for decades (Gordon, 2006; Mau, 2004). Individuals struggling with career indecision often seek assistance via career counseling, self-help tools, and/or computer-assisted career guidance systems (Gati, Gadassi, & Shemesh, 2005). The past decade has brought a large increase in the development of a number of web-based career guidance systems (CGS) (Bobek, Robbins, Gore, Harris-Bowlsbey, Lapan, Dahir, & Jepsen, 2005). Despite the rapid growth in the type and use of computer-assisted CGS, little empirical research has been conducted on …

A Conceptual Model For Employer Training To Manage Employee Counter-Productive Behaviors, Naomi Spickard Rock

STEMPS Theses & Dissertations

The purpose of this study was to develop a model for employer training to manage employees who possess counter-productive behaviors. With the increasing encouragement for employers to hire without discriminating, the number of individuals with disabilities in the workforce will rise. There is limited training in universities and businesses to teach how to deal with difficult individuals.

Qualitative research in the form of focus groups was conducted. The following research objectives were developed: 1) Identify components of counter-productive behaviors that need to be managed in the workplace. 2) Develop behavioral management strategies that need be learned by employers. 3) Integrate …

The Role Of Supervisor-Supervisee Cultural Differences, Supervisor Multicultural Competence, And The Supervisory Working Alliance In Supervision Outcomes: A Moderated Mediation Model, Stephanie A. Crockett

Counseling & Human Services Theses & Dissertations

As the United States population grows more diverse, many counseling professionals have called for attention to the cultural issues present in clinical supervision. Existing research suggests that the supervisor's level of multicultural competence and the strength of the supervisory working alliance may affect the relationship between supervisor-supervisee cultural differences on supervision outcomes. Accordingly, the study sought to address how cultural differences between the supervisor and supervisee, supervisor multicultural competence, and the supervisory working alliance impact supervisee counseling self-efficacy and satisfaction with supervision.

The study examined the plausibility of a moderated mediation model, derived from the literature, using a sample of …

Social Networking And Individual Performance: Examining Predictors Of Participation, Michael Anthony Brown Sr.

School of Public Service Theses & Dissertations

This dissertation addresses relationships between social networking and individual performance. The "act" of social networking is a process and practice by which people and organizations are drawn together by family, work or hobby to interact via websites. The explosion of these new network connections in the workplace suggests the need for an exploration of the various ways organizations can affect and improve performance and productivity.

This dissertation suggests a social networking participation model that may help organizations predict and understand the value proposition that affects acceptance or rejection of participation. Innovation adoption, governing by network and social capital are important …