Social and Behavioral Sciences Commons^™

What Can Child Welfare Leaders Do To Improve Job Satisfaction?, Quality Improvement Center For Workforce Development

QIC-Tips

There is a saying, “a happy worker is a productive worker” and research suggests there is a modest relationship between job satisfaction and job performance. But what can child welfare leaders do to create a satisfied, productive workforce when the work is stressful, complex, and challenging? There is a lot of evidence on what employers should be aware of among worker characteristics and the work environment that is related to higher employee job satisfaction. For example, employees who thrive at work are less likely to experience stress and burnout. Positive experiences related to coworkers, supervisors, and the organization show strong …

Work-Family Conflict, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is work-family conflict? Work-family conflict is defined as “a form of interrole conflict in which the role pressures from the work and family domains are mutually incompatible in some respect” (Greenhaus & Beutell, 1985, p. 77). Work-family conflict is often contrasted with work-family enrichment, which represents the positive spillover that can occur between the work and family domains. The idea of work-family conflict is grounded in resource drain theory, which suggests that individuals have limited physical, psychological, and social resources to draw on while performing in different roles. When individuals devote large quantities of their resources to one domain …

Time Management, Megan Paul

Umbrella Summaries

What is time management? The definition of time management varies across disciplines, researchers, and practitioners. In the context of workplace research, one suggested definition is “behaviours that aim at achieving an effective use of time while performing certain goal-directed activities” (Claessens et al., 2007, p. 262). Another is “a form of decision making used by individuals to structure, protect, and adapt their time to changing conditions” (Aeon & Aguinis, 2017, p. 311). Most research on time management has used self-report measures; diaries and ratings by others (e.g., supervisors) are used much less frequently. Of the self-report measures, no one measure …

Personnel Selection: A Longstanding Story Of Impact At The Individual, Firm, And Societal Level, Filip Lievens, Paul R. Sackett, Charlene Zhang

Research Collection Lee Kong Chian School Of Business

This paper discusses how and why the field of personnel selection has made a long-lasting mark in work and organizational psychology. We start by outlining the importance and relevance of the well-established analytical framework (criterion-related validity, incremental validity, utility) for examining the impact of selection at the individual (job performance) level. We also document the substantive criterion-related validities of most common selection procedures on the basis of cumulative meta-analytic research. Next, we review more recent research that investigated the impact of selection at the more macro organizational (firm performance) level. We show that the positive relationship between selection and performance …

Perceptions Of Organizational Politics, Penny Putnam Collins, Megan Paul

Umbrella Summaries

What are perceptions of organizational politics? Perceptions of organizational politics (POP) is defined as an individual’s subjective assessment of the degree to which their work setting is believed to be self-serving of some individuals and groups, to the detriment of others (Ferris, Harrell-Cook, & Dulebohn, 2000). A popular and recommended 15-item measure assesses POP through three factors: general political behavior, going along to get ahead, and pay and promotion (Kacmar & Carlson, 1997). Example items from each factor include, “People in this organization attempt to build themselves up by tearing others down,” “Sometimes it is easier to remain quiet than …

Job Knowledge Tests, Michelle Graef

Umbrella Summaries

What are job knowledge tests? In an employment context, job knowledge tests are hiring tools that assess candidates’ knowledge of facts, principles, concepts, and other information that is important for performance of a job (Hunter, 1983). This knowledge falls into two general categories: (a) technical information and (b) the processes and judgmental criteria required to perform correctly and efficiently on the job (Hunter, 1983). Measures of job knowledge vary in the level of specificity of the content. Some measures are intended to test a candidate’s knowledge of specific content for a specific job, whereas other measures are designed to assess …

Cognitive Ability Tests, Megan Paul

Umbrella Summaries

What are cognitive ability tests? In an employment context, cognitive ability (also known as general intelligence or general mental ability) tests are hiring tools that assess candidates’ ability to learn and solve problems (Hunter & Schmidt, 1996). There are many commercially available cognitive ability tests, and they typically involve multiple-choice questions that measure abilities such as vocabulary, verbal comprehension, and verbal, numerical, and spatial reasoning. Some tests measure a combination of these abilities, whereas some focus only on specific abilities. Because the questions have right and wrong answers, the tests must often be proctored. Tests vary in terms of length, …

Work Sample Tests, Maggie Thompson, Megan Paul

Umbrella Summaries

What are work sample tests? Work sample tests are methods used to assess an individual’s ability to successfully perform a job. These tests require individuals to perform tasks that are physically and/or psychologically similar to those they would experience on the job (Schneider & Schmitt, 1986). Though much of the early use of work samples was to assess psychomotor skills for manual tasks like carpentry, electrical work, or welding (Robertson & Downs, 1989), more relevant examples include role plays, in-basket exercises, filing, and writing or typing exercises (Roth, Bobko, McFarland, & Buster, 2008). There are two primary categories of work …

Training And Experience Evaluations, Kate Stephenson, Megan Paul

Umbrella Summaries

What are training and experience evaluations? Training and experience (T&E) include previous work and volunteer experience, education or other training, and credentials (Schneider, 1994). Evaluations of T&E are often included in employee selection procedures to screen and rate applicants based on information provided on resumes, applications, or other documents. These evaluations attempt to identify future successful employees by examining and applying systematic, judgment-based ratings to this information (McDaniel, Schmidt, & Hunter, 1988). The idea behind T&E evaluations is that past behavior is a good predictor of future behavior, and people with experience are more committed and motivated to perform well …

Situational Judgment Tests, Megan Paul

Umbrella Summaries

What is a situational judgment test? A situational judgment test (SJT) is a hiring tool that measures knowledge, skills, abilities, and other characteristics by assessing test takers’ responses to various job-related situations. They are typically administered in paper-and-pencil or video format, and each item presents a scenario and various potential responses or actions to take. Instructions tend to fall into one of two categories: knowledge or behavioral tendency. Knowledge instructions require judgments about the efficacy of different options, and they ask test takers to choose, for example, the best option, the best and worst option, or the most effective option. …

Oklahoma Selects And Designs A Selection Intervention, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Oklahoma’s Quality Improvement Center for Workforce Development Steering Committee has decided to refine the selection process for new child welfare workers as part of their ongoing commitment to hiring a dedicated, talented workforce and supporting that workforce in practice with children, youth, and families. The committee spent much of 2018 doing a thorough needs assessment and exploration of their child welfare recruitment and retention challenges. Through this process they recognized that interviewing strategies and hiring decisions are made inconsistently across the state. The team acknowledged that this could result in the selection of individuals who are not the best fit …

A Longitudinal Examination Of Personality At Work: Examining The Relationship Between Variability In Personality And Job Performance And Turnover Intentions, Ryan Joseph Hirtz

Dissertations

The present study examined the relationship between variability in personality and important organizational outcomes, including multi-faceted job performance and turnover intentions. Furthermore, this study tested the mediating effects of self-esteem, anxiety, leader-member exchange, and job satisfaction. Finally, various situational contingencies were examined as a potential source of Big Five personality states. Experience sampling methodology was used to repeatedly measure working participants’ state personality over the course of two weeks. Self and other (i.e., coworker or supervisor) performance ratings were collected.

Results showed that variability in a general factor of personality had statistically significant relationships with anxiety, leader-member exchange, job satisfaction, …

Evaluating Indicators Of Job Performance: Distributions And Types Of Analyses, Richard J. Chambers Ii

Doctoral Dissertations

Distributions of job performance indicators have historically been assumed to be normally distributed (Aguinis & O'Boyle, 2014; Schmidt & Hunter, 1983; Tiffin, 1947). Generally, any evidence to the contrary has been attributed to errors in the measurement of job performance (Murphy, 2008). A few researchers have been skeptical of this assumption (Micceri, 1989; Murphy, 1999; Saal, Downey, & Lahey, 1980); yet, only recently has research demonstrated that in certain specific situations job performance is exponentially distributed (Aguinis, O'Boyle, Gonzalez-Mulé, & Joo, 2016; O'Boyle & Aguinis, 2012). To date there have been few recommendations in the Industrial-Organizational Psychology literature about how …

Heterogeneous Versus Homogeneous Measures: A Meta-Analysis Of Predictive Efficacy, Suzanne Lee Dean

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A meta-analysis was conducted to compare the predictive validity and adverse impact of homogeneous and heterogeneous predictors on objective and subjective criteria for different sales roles. Because job performance is a dynamic and complex construct, I hypothesized that equally complex, heterogeneous predictors would have stronger correlations with objective and subjective criteria than homogeneous predictors. Forty-seven independent validation studies (N = 3,378) qualified for inclusion in this study. In general, heterogeneous predictors did not demonstrate significantly stronger correlations with the performance criteria than homogeneous predictors. Notably, heterogeneous predictors did not demonstrate adverse impact on protected classes. One noteworthy finding was that …

Bright Or Dark, Or Virtues And Vices? A Reexamination Of The Big Five And Job Performance, Christopher M. Castille

Doctoral Dissertations

Personality research in industrial/organizational psychology has been dominated by the description of personality traits and outcomes as either bright or dark. Unfortunately, research has shown that bright traits have dark outcomes and vice versa, suggesting that a paradox is plaguing the literature. To resolve this paradox, I propose that a different heuristic stemming from positive psychology be utilized: virtues and vices. Virtues refer to exercises of human excellence while vices refer to actions of human failure. Drawing on the virtue ethics concept of the Aristotelian mean, dark traits are viewed as extreme or elevated levels of bright personality traits, allowing …

Crystallized Intelligence And Openness To Experience: Drawing On Intellectual-Investment Theories To Predict Job Performance Longitudinally, Christopher B. Patton

Doctoral Dissertations

Various approaches to conceptualizing and measuring intelligence have been utilized throughout history. Despite the plethora of intelligence theories, the field of industrial and organizational (I-O) psychology has been largely dominated by the psychometric tradition of intelligence and Spearman's general factor theory of intelligence (g). Moreover, other approaches to intelligence (e.g., the developmental perspective) have generally been ignored by I-O psychology. This is puzzling given the widespread acceptance among I-O psychologists of intelligence's substantial and increasing importance in the modern workplace.

Supported by a vast amount of research, g has often been recognized as the single best predictor of …

Exploring Calling Work Orientation: Construct Clarity And Organizational Implications, Kerry A. Newness

FIU Electronic Theses and Dissertations

Employees maintain a personal view toward their work, which can be referred to as their work orientation. Some employees view their work as their life’s purpose (i.e., calling work orientation) and they tend to be 1) prosocially motivated, 2) derive meaning from work, and 3) feel that their purpose is from beyond the self. The purpose of the current dissertation was to differentiate calling work orientation from other similar workplace constructs, to investigate the most common covariates of calling work orientation, and to empirically test two possible moderators of the relationship between calling work orientation and work-related outcomes of job …

Minority Bias In Supervisor Ratings: Comparing Subjective Ratings And Objective Measures Of Job Performance, William Hernandez

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Supervisor ratings of job performance and objective sales performance were examined to better understand the causes of observed differences in performance ratings between Men and Women and Caucasians and African-Americans. Sex and race did not significantly predict subjective ratings of job performance. Ratee sex and race accounted for less than 2% of the variance in subjective ratings of ratee job performance. However, it was found that Women performed significantly lower than Men, but the difference disappeared when women comprised greater than 30% of the workforce, suggesting a real difference in performance. No tokenism effect was found for Women or racial …

When Does Adaptive Performance Lead To Higher Task Performance, L. A. Witt

L. A. Witt

No abstract provided.

P = F (Ability X Conscientiousness): Examining The Facets Of Conscientiousness

L. A. Witt

No abstract provided.

Characteristics For Success: Predicting Intervention Effectiveness With The Job Characteristics Model, Sallie Weaver

Electronic Theses and Dissertations

The current study examines the effects of the five core job characteristics (skill variety, task significance, task identity, autonomy, and feedback) proposed by Hackman-Oldham (1974) at the team level by investigating whether the model variables are related to the effectiveness of a motivationally-based team-level productivity enhancement intervention. Previous literature has almost exclusively focused on the effects of these job characteristics at the individual level and their direct relationships with employee attitudes and subjective measures of performance. This thesis aims to further the job characteristics literature by exploring the effects of the characteristics at the team level, as well as the …