Social and Behavioral Sciences Commons^™

#Fired: Survivor Reactions To Facebook Firing In Organizations, Rachel Omansky

Dissertations, Theses, and Capstone Projects

Facebook firing (i.e. employee termination due to social media activity) is a novel type of termination that has developed in recent decades. Though Facebook firing is becoming increasingly common, almost no research has been conducted on this practice. Using a multi-step, multi-method approach, this dissertation attempted to better define the construct and examine its implications for inciting negative reactions from surviving employees, or those employed with the terminated employee at the time of termination, who knew or knew of the employee but were uninvolved in the incident. Study 1 details an effort to identify Facebook firing’s characteristics through a case …

Work–Family Conflict In Low-Income Households, Maritza G. Hiciano Ramos

Dissertations, Theses, and Capstone Projects

The United States is the only country not offering paid parental leave. Paid leave is left at the discretion of employers and only a few states offer Paid Family Leave benefits. The FMLA was established to protect workers from losing their jobs in case they needed to care for an elderly person or for their children. However, since value is not placed in family structures there has not been much development in that area. The FMLA fails to account for the grand majority of people in the U.S., especially those of lower socioeconomic status. Moreover, the vast inequalities that exists …

New Tower Of Babel: Probing The Antecedents And Consequences Of Linguistic Ostracism, Julia N. Leone

Dissertations, Theses, and Capstone Projects

While workplace interactions are likely to be conducted in English, the lingua franca of international business (Janssens, Lambert, & Steyaert, 2004), employees may occasionally switch to their native language in their interactions with coworkers who share knowledge of this language. Linguistic ostracism (LO) refers to situations in which two or more people use a language that others in their presence cannot understand (Dotan-Eliaz, Sommer, & Rubin, 2009). This dissertation explored the contextual antecedents of LO in a business setting, probed managerial techniques currently used to mitigate the effects of LO, and examined the relationship between LO and organizational citizenship behaviors. …

An Affective Events Theory Analysis Of Conflict Perception Emergence, Michael J. Covell

Dissertations, Theses, and Capstone Projects

Popular conceptualizations of conflict conflate conflict perception with other discrete constructs such as disagreement and emotions. This makes research using those conceptualizations difficult to interpret. I invoke affective events theory to describe how constructs conflated with conflict perception, as well as negative prescriptive expectancy violations (EVs), may collectively serve as antecedents to conflict perception. By reconceptualizing conflict perception as an evaluative judgment and distinguishing between episodic (short-term) and global (long-term) conflict perceptions, my model describes how episodic conflict perceptions cumulatively influence global conflict perceptions over time. Two types of events (disagreements and negative prescriptive EVs) were proposed to predict episodic …

Exploring The Relationship Between Perceived Interpersonal Influence And Citizenship Behavior: The Mediating Roles Of Social Identity And Team Member Exchange, Laura Sywulak

Dissertations, Theses, and Capstone Projects

Social or interpersonal influence has been widely studied in both social and organizational psychology, however no research to date has examined how perceptions of one’s ability to influence their coworkers impacts work-related attitudes and behavior. Experimental work in lab settings provides evidence that successfully influencing others consistently leads to increased helping behavior (Bruno, 2013; Bruno et al., 2008; Sywulak, Sommer & Bourgeois, 2013), but the relationship between influence and helping has not been studied in an organizational setting. Further, while several mediating mechanisms have been tested, how perceived influence leads to helping is still unknown. I present a study that …

A Five-Sample Confirmatory Factor Analytic Study Of Burnout-Depression Overlap, Renzo Bianchi, Irvin Sam Schonfeld, Jay Verkuilen

Publications and Research

Objective: It has been asserted that burnout—a condition ascribed to unresolvable job stress—should not be mistaken for a depressive syndrome. In this confirmatory factor analytic study, the validity of this assertion was examined.

Methods: Five samples of employed individuals, recruited in Switzerland and France, were mobilized for this study (N = 3,113). Burnout symptoms were assessed with the Shirom–Melamed Burnout Measure, the Maslach Burnout Inventory (MBI)—General Survey, and the MBI for Educators. Depressive symptoms were measured with the PHQ‐9.

Results: In all five samples, the latent factors pertaining to burnout’s components correlated on average more highly with the latent Depression …

Editorial: Fostering Creative Organizations: Antecedents, Processes, And Consequences Of Individual And Team Creativity, Sujin Lee, Mary C. Kern, Sukanlaya Sawang

Publications and Research

No abstract provided.

The Development And Validation Of An Ideal Point Measure Of Work Engagement, Michael M. Denunzio

Dissertations, Theses, and Capstone Projects

Work engagement has been an extremely popular area of research and practice over the past two decades. However, organizational scholars have yet to thoughtfully consider alternative and potentially more appropriate ways of modeling how individuals report their work engagement and, relatedly, measuring the construct. This dissertation seeks to establish and support the position that (1) individuals use an ideal point (vs. dominance) process to identify how engaged they are and respond to work engagement items, and (2) an ideal point framework can be used to develop a construct valid work engagement scale with good psychometric properties. Since no such scale …

A Meta-Analysis Of Information Processing Measures Of Intelligence, Performance, And Group Score Differences, Elliott C. Larson

Dissertations, Theses, and Capstone Projects

Intelligence is one of the most studied constructs in industrial-organizational (I-O) and educational psychology. Findings from numerous studies and meta-analyses have consistently demonstrated the power of intelligence measures to predict performance across a wide range of domains. This research has been fruitful and provides strong evidence for the utility of intelligence measures in organizations and schools. However, while intelligence measures have been developed and applied for over a century, most research in I-O psychology has relied on operationalizations of intelligence that focus on a person’s knowledge. Meta-theories of intelligence propose that intelligence can simultaneously be conceptualized as a person’s ability …

Inquiry Into The Correlation Between Burnout And Depression, Irvin Sam Schonfeld, Jay Verkuilen, Renzo Bianchi

Publications and Research

The extent to which burnout refers to anything other than a depressive condition remains an object of controversy among occupational health specialists. In three studies conducted in two different countries and two different languages, we investigated the discriminant validity of burnout scales by evaluating the magnitude of the correlation between (latent) burnout and (latent) depression. In Study 1 (N = 911), burnout was assessed with the Maslach Burnout Inventory–General Survey’s Exhaustion subscale and depression with the depression module of the Patient Health Questionnaire (PHQ). In Study 2 (N = 1,386), the Shirom–Melamed Burnout Measure was used to assess burnout and …

Surface Acting, Emotional Exhaustion, And Employee Sabotage To Customers: Moderating Roles Of Quality Of Social Exchanges, Hui Zhang, Zhiqing E. Zhou, Yan Zhan, Chengbin Liu, Li Zhang

Publications and Research

Using the conservation of resources theory and social exchange theory as our conceptual frameworks, the current study examined how employee surface acting relates to their sabotage to customers through the mediating role of emotional exhaustion and explored the moderating roles of coworker exchange (CWX) and leader-member exchange (LMX). We collected two-wave time-lagged data from 540 clinical nurses and found that emotional exhaustion mediated the positive relationship between surface acting and employee sabotage to customers. In addition, we found that CWX buffered the positive effect of surface acting on emotional exhaustion, while LMX buffered the positive effect of emotional exhaustion on …

The Role Of Self-Disclosure In Improving Workplace Cross-Race Mentoring Outcomes, Christine R. Smith

Dissertations, Theses, and Capstone Projects

While the racial diversity of the workforce is increasing, minority employees still do not appear to be advancing professionally at the same rates as White employees. There are many explanations for why minority employees do not experience the same rates of advancement as White employees. One key developmental relationship that can aid in increasing the opportunities for minority employees to advance and grow in an organization is the mentoring relationship. However, given the lack of diversity in the upper levels of organizational hierarchies, minorities are more likely to have a White mentor than they are to have a minority mentor. …

Colorism In Assessor Ratings: Exploring The Roles Of Social Dominance Orientation, Metaphorical Associations And Skin Tone Stereotypes, Tiwi D. Marira

Dissertations, Theses, and Capstone Projects

In recent years, public awareness of colorism, or discrimination based on skin tone, has grown. A previous study (Marira & Sommer, 2014) revealed that Social Dominance Orientation (SDO) (i.e., the desire for group-based hierarchy) predicted Black participants’ discriminatory résumé ratings and hiring decisions in favor of lighter-skinned over darker-skinned, African American job applicants. This investigation focused on replicating and extending these findings by utilizing a more racially inclusive sample of Black and White adults and by examining more realistic candidate evaluation and hiring assessments. These simulated workplace assessments were embedded in an online business simulation requiring participants to make …

Leadership Ineffectiveness: The Interactive Effects Of Leader Personality, Job Demands, And Job Resources On Ethical Climate And Employee Turnover Intentions, Michelle D. Corman

Dissertations, Theses, and Capstone Projects

Goals of the present research were to demonstrate that: (a) leadership personality is related to employee perceptions of the organization’s ethical climate; (b) leader job stress moderates this relationship for certain personality attributes; and (c) such leader-associated ethical climate, in turn, is related to employee turnover intentions and ultimate turnover (see Figure 1). Specifically, I investigated how individual differences in certain leadership “dark side” traits interact with leader job stress to influence the perceived ethical climate of their employees, to ultimately impact employee turnover intentions and turnover. Another goal of this research was to make unique predictions for the leadership …

Broad Skill Focused Job Seeking: A Study Of Intervention And Employment Outcomes, Eric A. Knudsen

Dissertations, Theses, and Capstone Projects

The job search has been the subject of research across many disciplines adopting varied perspectives. However, the industrial-organizational psychology literature on the job search has failed to properly consider the role of individual differences in thought about the utility of job skills independent of context. This dissertation is an attempt to establish and study the construct of broad skill focus- the extent to which individuals adopt a perspective and understanding of the broader generalizability of their work skills, versus their context-specific applications (i.e., the settings in which they were learned). As no measurement tool exists for studying this construct, Study …

Libraries And The Missing Narrative: Practitioner Explorations In The Use Of Design Psychology And Environmental Autobiography For Library Buildings And Designs, Amy Beth

Dissertations, Theses, and Capstone Projects

Environmental Autobiography as a research method of Environmental Psychology and Design Psychology informs this study of the meaning and experiences of libraries described by six library-building design practitioners. Participants were guided through an adaptation of Toby Israel’s (2010) Design Psychology Toolbox (hereafter known as the DPT or the “Toolbox”) exercises. The research is intended to expand the practice of designing libraries as places and spaces where social and emotional affordance is supported. Emphasizing the significance of libraries as place and space where people often have rich and even transformative experiences serves to augment use-efficiency and evidence-based space planning. Primary goals …

Reasoning With Pseudowords: How Properties Of Novel Verbal Stimuli Influence Item Difficulty And Linguistic-Group Score Differences On Cognitive Ability Assessments, Paul Agnello

Dissertations, Theses, and Capstone Projects

Pseudowords (words that are not real but resemble real words in a language) have been used increasingly as a technique to reduce contamination due to construct-irrelevant variance in assessments of verbal fluid reasoning (Gf). However, despite pseudowords being researched heavily in other psychology sub-disciplines, they have received little attention in cognitive ability testing contexts. Thus, there has been an assumption that all pseudowords work equally and work equally well for all test-takers. The current research examined three objectives with the first being whether changes to the pseudoword properties of length and wordlikeness (how much a pseudoword resembles a typical or …

Zero Textbook Cost Syllabus For Psy 4185 (Psychology Of Training And Development), Michael Covell

Open Educational Resources

This course is designed to provide students with an understanding of training and development as a tool for improving organizational performance. Topics include (a) understanding the components of a needs analysis; (b) designing training programs to capitalize on our current understanding of how adults learn; (c) understanding training and development within the context of the modern workplace; and (d) understanding how to evaluate the utility of training and development interventions.

Burnout-Depression Overlap: Nomological Network Examination And Factor-Analytic Approach, Renzo Bianchi, Irvin Sam Schonfeld

Publications and Research

Burnout has been defined as a condition in which individuals are left exhausted by a long-term confrontation with unmanageable job stressors. The question of whether burnout reflects anything other than depressive responses to unresolvable stress remains an object of debate. In this 911-participant study (83% female; mean age: 42.36), we further addressed the issue of burnout-depression overlap. Burnout was assessed with the exhaustion subscale of the Maslach Burnout Inventory-General Survey (MBI-GS) and depression with the PHQ-8. The relationships of burnout and depression with three jobrelated variables – illegitimate work tasks, work-nonwork interference, and job satisfaction – and three “context-free” variables …

Perceptions Of Asian American And Female Leadership Candidates: The Impact Of Descriptive And Prescriptive Stereotyping, Jane I. Lim

Dissertations, Theses, and Capstone Projects

Although Asian Americans and women tend to be relatively well represented in professional roles, they continue to be underrepresented in executive-level leadership positions. This paper examined a combination of factors believed to contribute to the shortage of Asian American and female leaders in organizations – in particular, descriptive and prescriptive stereotyping. Thus, the current study examined how participants responded to an Asian American or White, male or female applicant being considered for a leadership role. All targets were qualified, but varied on levels of warmth and/or dominance. Overall, it was hypothesized that the Asian American and female candidates behaving counterstereotypically …

The Effects Of Social Power Bases Within Varying Organizational Cultures, Ayanna Cummings

Dissertations, Theses, and Capstone Projects

This study focuses on social power in the context of organizational culture and how this relationship impacts outcomes of follower compliance and trust. Power is the ability to direct or influence the behavior of others or a course of events (Handgraaf, et al., 2008). There are six different types of social power, including informational, referent, legitimate, coercive, rewarding, and expert (Fontaine & Beerman, 1977). Each type of social power may lead to varying psychological outcomes, such as compliance, satisfaction, and agreement. To date, the empirical literature has not fully addressed the issue of whether one type of power is more …

Does The Career Adaptation Process Change As A Function Of An Employee's Age Or Employment Gaps? An Investigation Of Relationships Among Personal Resources, Contextual Factors, Coping Behaviors, And Career Success, Hilal Erkovan

Dissertations, Theses, and Capstone Projects

The goal of the current research was to enhance understanding of the career adaption process by developing and testing a new psychological framework by integrating three contemporary career theories (i.e., Protean, Boundaryless, and Social Cognitive Career (SCCT) theories). All of these career theories emphasize adaptability and agency as central constructs and stress career self-management as part of having a contemporary mindset because taking control of your career is important. To understand the adaptation process, antecedents and consequences of job-related coping behaviors, which are defined as cognitive and behavioral efforts to manage specific external and/or internal demands, were investigated. The model …

An Experimental Investigation Of Emotional Labor Display Rules And Performance In A Human Resources Sexual Harassment Interview Simulation, Jolie M.B. Terrazas

Dissertations, Theses, and Capstone Projects

Human Resource (HR) professionals are expected to engage in emotional labor (EL), or, management and control of their own emotions and emotional expression, during sexual harassment (SH) investigations. This EL expectation, or display rule (DR), is dynamic and complex requiring suppression of emotions and expressions of neutral empathy and is thus termed a dynamic neutral-empathic DR. Prior research shows that DRs in other occupations function as job demands that can deplete employees’ personal resources and negatively affect performance. The current study investigates the impact of the dynamic neutral-empathic DR by testing a process model that was developed via an …

Personalizing An Implicit Measure Of Job Satisfaction, Brittany Boyd

Dissertations, Theses, and Capstone Projects

Implicit attitude measures have become increasingly popular over the last two decades due to their ability to circumvent a number of the limitations of explicit measures and predictive validity evidence for certain behaviors that is superior to explicit measures. However, a number of improvements have been suggested, including personalizing the implicit measure to better capture the participant’s attitude, not their general evaluation of constructs involved. This paper examined implicit job satisfaction with a modified version of a pre-established measure (IAT; Boyd, 2010), proposed a new personalized measure (P-IAT), and examined the relationships of these measures with organizationally-relevant attitudes and behaviors, …

Why Do Negative Employment Outcomes For Workers With Disabilities Persist?: Investigating The Effects Of Human Capital, Social Capital, And Discrimination, Martine Maculaitis

Dissertations, Theses, and Capstone Projects

Little is known about why poor job outcomes for workers with disabilities (WD) persist. Hence, the aim of this study was to combine and extend human capital, social capital, and multiple jeopardy advantage theories to develop and test a comprehensive model of the processes explaining job outcomes for WD. Data from the 2010 US National Health Interview Survey (N=3,887) and O*Net were analyzed to investigate the extent to which disability status (i.e., WD with work limitations, WD with no work limitations, or non-disabled workers [NDW]) relates to four types of work outcomes (i.e., annual compensation, employment status, job …

The Impact Of Social Dominance Orientation On Experienced Threat And Consequent Interviewer Discriminatory Behavior: A Psychophysiological Approach, John F. Capman

Dissertations, Theses, and Capstone Projects

Though the representation of Black males within lower echelons of organizations has increased since the inception of Title VII (CRA 1964), Black males continue to be highly underrepresented in management-level roles (EEOC, 2015). The current study was developed to examine how social dominance orientation (SDO) among White males (Sidanius & Pratto, 1994) might disadvantage Black males attempting to advance into management jobs. Additionally, I evaluated the role of threat in contributing to discrimination against Black males by directly assessing threat responses among Organizational Decision Makers (ODM) using psychophysiological measures (i.e., cardiovascular responses). Male and female participants were recruited to participate …

The Effects Of Parametrically Manipulating The Ratio Of Complimentary To Constructive Feedback Statements On Performance, Amanda Mentzer

Dissertations, Theses, and Capstone Projects

Performance feedback is frequently discussed and implemented. Although shown to be quite effective, the characteristics of feedback have yet to be fully explored. Feedback ratio was explored in this study. While participants evaluated the postural safety of body positions presented on a computer screen, researchers measured the (a) number of s that it took participants to evaluate body positions (i.e., response time), (b) percent of correctly evaluated body positions (i.e., percent correct), and (c) extent to which participants appreciated the statements they received after responding (i.e., rating). Using a mixed-factorial design, researchers manipulated feedback within groups and feedback ratio between …

Research Methods In Occupational Health Psychology, Irvin Sam Schonfeld, Chu-Hsiang Chang

Publications and Research

http://www.springerpub.com/occupational-health-psychology.html

Occupational Health Psychology (OHP) is a rapidly expanding interdisciplinary field that focuses on the science and practice of psychology in promoting and developing workplace health- and safety-related initiatives. This comprehensive text for undergraduate and graduate survey courses is the first to encompass a wide range of key issues in OHP. It draws from the domains of psychology, public health, preventive medicine,nursing, industrial engineering, law, and epidemiology to focus on the theory and practice of protecting and promoting the health, well-being, and safety of individuals in the workplace and improving the quality of work life.

The text addresses key psychosocial …

How The Sohp Newsletter Got Started And Got Going, Irvin Sam Schonfeld

Publications and Research

This article describes the origins and early history of the newsletter serving the research organization known as the Society for Occupational Health Psychology.

Understanding The Glass Cliff Effect: Why Are Female Leaders Being Pushed Toward The Edge?, Yael S. Oelbaum

Dissertations, Theses, and Capstone Projects

The glass cliff effect describes a real-world phenomenon in which women are more likely to be appointed to precarious leadership positions in poorly performing organizations, while men are more likely to be appointed to stable leadership positions in successful organizations (Ryan & Haslam, 2005). This effect represents a subtle, yet dangerous, form of gender discrimination that may limit workplace diversity as well as women’s ability to become successful leaders. Importantly, research exploring why women are preferred for more perilous leadership positions is lacking. The main focus of this dissertation is to systematically organize previous theory and empirically examine processes underlying …