Social and Behavioral Sciences Commons^™

The Relationships Among Situational Leadershipâ® Ii, Emotional Intelligence And Discâ® Behavior, Margaretta Underhill

EWU Masters Thesis Collection

"What makes an effective leader? This question is often asked and while the specific ingredients of effective leadership may be hard to identify, the absence of effective leadership can be painfully clear. Many problems facing professionals, administrators and global leaders, indeed, those who lead in any situation, could be solved through more effective leadership strategies. The purpose of this quantitative study was to examine the relationships among the theory of Situational Leadership ® II, the DiSC® theory of behavioral dimensions and the Salovey & Mayer 1990 construct of emotional intelligence (Blanchard, P. Zigarmi, & D. Zigarmi, 1985; Inscape Publishing,1996; Salovey, …

Strategies For Developing Interpersonal Communication Skills For Business Students, Sharon A. Pope

Walden Dissertations and Doctoral Studies

Strategies for Developing Interpersonal Communication Skills for Business Students

by

Sharon A. Pope

M.B.A., Cleveland State University, 1995

M.S.H.P/A., University of Cincinnati, 1983

B.Ed., University of Toledo, 1981

Doctoral Study Submitted in Partial Fulfillment

of the Requirements for the Degree of

Doctor of Education

Walden University

December 2015

Research has shown that interpersonal communication skills (ICS) are important for employment success, particularly if they are learned by students during college. A private university in Ohio identified the need to enhance students' ICS; however, the university's faculty lacked strategies to teach those required skills. The purpose of this qualitative case study …