Social and Behavioral Sciences Commons^™

Be A Leader In Your Practice: What’S Your Style?, William Chase Dds, Maom

The Journal of the Michigan Dental Association

In this Leadership Development feature, the author draws from a wealth of leadership experience in Rotary to explore the importance of leadership in dentistry. Emphasizing the need for self-evaluation through emotional intelligence, the article delves into five key aspects: self-awareness, self-regulation, motivation, empathy, and social skills. The author introduces three leadership styles — Transformational Leadership, Situational Leadership, and Servant Leadership — highlighting their characteristics and benefits. Encouraging readers to adopt diverse leadership styles, the piece underlines the significance of effective leadership in dental practice, community engagement, and organized dentistry.

Columnas: The Honors Program Newsletter At Bentley University, Hailey Jennato, Samson Shen, Clara Williams

Honors Program

Page 1: HOW AI IS IMPACTING THE BENTLEY CLASSROOM AND EDUCATION OVERALL ~ by Nayeli Franco ’24

Page 2: A BEAUTY OF DIVERSITY ~ by Yun Song ’26

Page 3: RESURRECTING THE DEAD THROUGH COMPUTER TECHNOLOGY: HONORING THEIR MEMORY OR EXPLOITING THEIR LEGACY? ~ by Hailey Jennato ’24

Page 4: THE IMPORTANCE OF DEVELOPING EMOTIONAL INTELLIGENCE ~ by Isa Ramirez Perdomo ’26

Page 5: FROM STRUGGLE TO STRENGTH: THRIVING AS AN INTERNATIONAL STUDENT ~ by Ledion Hoti ’25

Page 6: CHASING BUTTERFLIES ~ by Alyssa Galin ’27

Emotional Intelligence Training And Professional Salespeople, Tracey Honeycutt Sigler, Charles D. Shepherd Ph.D

Atlantic Marketing Journal

Emotional intelligence (EI) has long been considered a significant success factor, especcially in careers like personal selling that involve considerable social. contact (Goldman, 1995). As a result, a series of studies have investigated the link between EI and sales performance. The results of these studies indicates that EI can positively impact sales performanace. As a result, researchers (Deeter-Schmelz & Sojka, 2003) have called for its integration into sales training programs. However, to this point, no research has established an effective approach to EI training in sales. This study begins to rectify that shortcoming by indentifying best practices in general EI …

Becoming A More Empathetic Leader And Person, Rachel Shellstrom

Undergraduate Honors Theses

When defining empathy, the most common definition is “stepping into someone else’s shoes.” Along with this definition, many also share that it is important to have empathy and be an empathetic person. Yet, when thinking about its importance and this definition, a few questions arise: can we actually step into someone else’s shoes? Can we truly understand what someone else is feeling and experiencing if we are not them or do not hold the same identities that they do? Through a deeper exploration of existing empathy building certificate programs and empathy research, this thesis project explores these exact questions and …

After Writing 730 Newspaper Columns Over 13 Years –Important Lessons Learned And Advice To Others, Don Daake, Edward Piatt

Scholar Week 2016 - present

Dr. Don Daake, Ph.D. (Florida State 1995), Business Professor Emeritus, and Dr. Edward Piatt, Ed.D. (ONU 2011), MBA Adjunct, share their secrets about writing and actually getting published. They are particularly interested in faculty and students who would like to join them as co-authors or anyone who enjoys writing and wants to get published. To paraphrase an old adage, "If a tree falls in the forest with no ears to hear, does it make a sound. It matters not for the tree has fallen." Our version “If you write something and practically no one reads it, have you really written …

Impact Of Emotional Intelligence On Interprofessional Teamwork, Interprofessional Communication, And Interprofessional Leadership, Kathleen M. Cox

Nursing Theses and Dissertations

Objective: The purpose of this body of work was to explore relationships among emotional intelligence (EI) and interprofessional (IP) competency domains to enhance IP team dynamics and communication.

Background: Decentralization of healthcare delivery may hinder effective handoffs creating opportunity for miscommunication of vital information and subsequent medical errors. Fostering effective communication is paramount for IP teams; however, differing communication styles can promote misunderstanding and conflict. Behavioral aspects of team dynamics and communication that comprise EI may be a solution but are rarely addressed in educational and safety programs.

Methods: Included in this portfolio are three manuscripts that help elucidate …

Preparing Internal Medicine Trainees For Independent Practice: A Pilot Simulation Program On Emotional Intelligence, Deborah Maier, Nagesh Jadhav, Christina Goodermote, Richard Alweis

Advances in Clinical Medical Research and Healthcare Delivery

Introduction: Emotional intelligence (EI) is the ability to monitor emotions and use this knowledge to guide one’s thinking and actions. EI shapes the physician’s bedside manner and leads to a better doctor-patient relationship. Higher physician EI is inversely proportional to feelings of burnout and increases resiliency to the stresses of the profession. Given the increasing levels of physician burnout, there has been a call to incorporate the development of emotional intelligence into medical education. However, little guidance exists on best practices in incorporating EI training into graduate medical education.

Purpose/Aim: Utilization of EI simulation as a pedagogical instrument to increase …

Leadership: Perception, Misconception, And Inception, Jesper M. Jensen

Staff Works - Hunt Library

Many librarians and staff in today's libraries have aspirations to be leaders in their careers, but find themselves in lower-level positions and therefore assume opportunities for leadership are limited. That is not the case because leadership is not about positional power or formal authority; it's about influence, and there are several ways one can become influential. This presentation aims to debunk the stereotypical perceptions and misconceptions people might have about leaders, and instead demonstrate how librarians and library staff can adopt key skills to influence co-workers, patrons, and the library in general, and thereby showcase their leadership skills no matter …

Emotional Intelligence Trumps Your Gpa, Gage Poulson

Marriott Student Review

What does it truly mean to be intelligent? While success is commonly measured by our GPA, our ACT scores, and how many high-level courses we can manage, emotional intelligence is measured by the ability to motivate oneself, control impulses, regulate moods, empathize, and hope. In this article we explore how emotional intelligence should be valued equally, if not more, than academic achievements within the business world.

The Mental Health Of Black Men: Stabilizing Trauma With Emotional Intelligence, Davis Brandford

School of Professional Studies

The purpose of this study is to explore the relationship between the impact of historical trauma and barriers on African-American males and the effects of emotional intelligence in reducing traumatic experiences. This research study is based on previous research and studies that explores the historical review of African- American oppression, trauma in black males, and mental health in the African American community. This study will utilize the historical trauma and emotional intelligence theories to explore barriers that African Americans have experienced over time and the role emotional intelligence can play to reduce trauma. It also explores the relevance of historical …

The Need For Emotional Intelligence In The Workplace, Leah Davis

Senior Projects

This thesis explores why emotional intelligence is valuable in the workplace, arguing it helps to create positive employee morale. As our society becomes more diverse, so does the environment of the workplace. These developments place increased demands on employees, requiring skills of social and emotional intelligence to function in newly dynamic work environments. Findings and recommendations emerge from an analysis of peer-reviewed journal articles, literature reviews, books, and case studies from the fields of business and psychology. Results verify that emotional intelligence is beneficial in the workplace due to increased workplace demands, employee morale, and informational diversity. This analysis also …

Commentary: Influence Of Smartphone Addiction Proneness Of Young Children On Problematic Behaviors And Emotional Intelligence: Mediating Self-Assessment Effects Of Parents Using Smartphones, Qin Ying Joanne Tan, Andree Hartanto, Wei Xing Toh, Hwajin Yang

Research Collection School of Social Sciences

The majority of studies on smartphone addiction have focused on adults and school-aged children or youth (e.g., Hartanto and Yang, 2016; Chung et al., 2018; Lee et al., 2018); few have investigated the impact of smartphone overuse during infancy and early childhood. Recently, Cho and Lee (2017) surveyed parents of children aged one to six and attempted to address this research gap in their article entitled “Influence of smartphone addiction proneness of young children on problematic behaviors and emotional intelligence: Mediating self-assessment effects of parents using smartphones.” Although the results are interesting, we would caution that they are preliminary because …

Communication, Democracy, And Intelligentsia, Dmitri N. Shalin

Sociology Faculty Research

In the early 1990s, a group of Russian and American scholars teamed up to investigate the impact of Gorbachev’s reform on Soviet society, focusing especially on the role the intelligentsia played in fomenting glasnost and perestroika. Results of this collaborative study were published in a volume Russian Culture at the Crossroads: Paradoxes of Postcommunist Consciousness (Shalin, 1996a). The contributors worked on the assumption that perestroika was an irreversible achievement, that distortions the reforms wrought in Russian society would be smoothed out over time. Today, this assumption appears overoptimistic. After nearly twenty years in power, Vladimir Putin dismantled key democratic institutions, …

Emotional Intelligence: The Effect On Social Media Use, Interpersonal Violence, And Gender, Gail Grabczynski

Scholar Week 2016 - present

This study investigated the relationship between Emotional Intelligence (EI), social media use, interpersonal violence and gender. EI is a relatively new topic of research that has been of interest to many organizations due to the proposition that EI assists in the development of individuals. With the proliferation of social media, interpersonal violence and women in the workforce, a determination of a relationship between EI and those variables was warranted. The study was conducted at a small private Christian university. An online survey was administered to 123 sophomores. This study was a cross-sectional quantitative design, that utilized three established instruments to …

A Dyadic Approach To Examining The Emotional Intelligence–Work Outcome Relationship: The Mediating Role Of Lmx, Minsu Lee, Clifton O. Mayfield, Amanda S. Hinojosa, Yooshin Im

Organization Management Journal

Adopting a dyadic approach, we examine the processes through which leader–member exchange (LMX) mediates the relationship between emotional intelligence (EI) and work outcomes. Fitting the data from a survey of 204 unique pairs of leaders and followers to an actor–partner independence model (APIM), we found that follower EI positively affects LMX as perceived by both dyad members, whereas leader EI is positively related to only leader ratings of LMX. Using polynomial regression, we also found that EI similarity between the leader and follower has a positive relationship with both leader and follower ratings of LMX. Follower LMX partially mediates the …

The Value Of Emotional Intelligence In Transformational Change, Daniel Jensen, Mark Bojeun

Faculty Works

The article offers insight to the issues surrounding organizational change while discussing reasons for change failure, and the ways for managing the same. Topics include using team approach for initiating change, and the value of developing emotional intelligence for dealing with conflict and resistance; a book "Leading Change" by John Kotter which reports on the failure of change initiatives in organizations; and implementing into team collaboration in the change management initiative.

Drama For Social Justice: Embodying Identity And Emotion In Elt, Riah Werner

MA TESOL Collection

In this thesis, the author makes the case that drama is a powerful tool for language acquisition because it develops and engages embodiment, emotion and identity, important aspects of learning and communication that are often neglected in traditional language classrooms. The thesis establishes a theoretical foundation for the use of drama in the social justice-oriented language classroom, reviews research on drama for language learning and describes common drama techniques. The author connects the theories of embodied cognition and multiliteracies to an intersectional model of identity and argues that drama helps students re-examine the way society positions them based on their …

Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick

Dissertations

Purpose: The purpose of this grounded theory research consisting of five collective phenomenological studies was to generate a theory that explains how exemplar leaders from five different fields use six domains of conflict transformation behaviors to establish common ground and produce breakthrough results. The six domains of behavior are communication, collaboration, ethics, emotional intelligence, problem solving, and process. Methodology: The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. Findings: The results found that exemplar leaders establish, build, …

The Relationships Among Situational Leadershipâ® Ii, Emotional Intelligence And Discâ® Behavior, Margaretta Underhill

EWU Masters Thesis Collection

"What makes an effective leader? This question is often asked and while the specific ingredients of effective leadership may be hard to identify, the absence of effective leadership can be painfully clear. Many problems facing professionals, administrators and global leaders, indeed, those who lead in any situation, could be solved through more effective leadership strategies. The purpose of this quantitative study was to examine the relationships among the theory of Situational Leadership ® II, the DiSC® theory of behavioral dimensions and the Salovey & Mayer 1990 construct of emotional intelligence (Blanchard, P. Zigarmi, & D. Zigarmi, 1985; Inscape Publishing,1996; Salovey, …

Strategies For Developing Interpersonal Communication Skills For Business Students, Sharon A. Pope

Walden Dissertations and Doctoral Studies

Strategies for Developing Interpersonal Communication Skills for Business Students

by

Sharon A. Pope

M.B.A., Cleveland State University, 1995

M.S.H.P/A., University of Cincinnati, 1983

B.Ed., University of Toledo, 1981

Doctoral Study Submitted in Partial Fulfillment

of the Requirements for the Degree of

Doctor of Education

Walden University

December 2015

Research has shown that interpersonal communication skills (ICS) are important for employment success, particularly if they are learned by students during college. A private university in Ohio identified the need to enhance students' ICS; however, the university's faculty lacked strategies to teach those required skills. The purpose of this qualitative case study …

Scholarly Excellence, Leadership Experiences, And Collaborative Training: Qualitative Results From A New Curricular Initiative, Lori A. Roscoe, Allesa English, Alicia D. H. Monroe

Communication Faculty Publications

Objective: Developing effective leaders in medicine is an educational issue and requires a medical school culture that recognizes, develops, and rewards leadership. This study provides a qualitative evaluation of the initial outcomes from the Scholarly Excellence, Leadership Experiences, and Collaborative Training (SELECT) program, developed by the University of South Florida Health Morsani College of Medicine as a training model for physician leadership and patient-centered care based on emotional intelligence. Methods: Semi-structured interviews were conducted with 1st year students and faculty involved in program development and implementation to elicit descriptions of their experiences. Field notes were analyzed using a …

Integrating The Emotional Intelligence Construct: The Relationship Between Emotional Ability And Emotional Competence, Craig R. Seal, Mary D. Sass, James R. Bailey, Matthew Liao-Troth

Organization Management Journal

This paper posits that the concept of emotional intelligence (EI) has not advanced as quickly and adroitly as it could have because of a lack of validity studies that combine the two most prevalent models, emotionality ability (EA) and emotional competency (EC). Although prior EI validations studies exist, none have examined the relationship between the primary EA and EC measurement tools – the Mayer-Salovey-Caruso Emotional Intelligence Test and the Emotional Competency Inventory – University Edition, respectively – at the sub-trait levels with a population of undergraduate and MBA students. Findings indicate that there is no direct relationship between the total …

The Relationships Among Social Intelligence, Emotional Intelligence And Cultural Intelligence, Kerri A. Crowne

Organization Management Journal

This article examines three forms of intelligence: social intelligence (SI), emotional intelligence (EI) and cultural intelligence (CQ). The aim is to establish the relationship that exists between EI and CQ, and to clearly show how they is distinct, but related constructs, as well as subsets of SI. A series of models is developed to support the various propositions presented and to show the evolution of ideas which build to the final integrated model. This new model will impact future research and managerial use of these constructs, which is critical in order to advance the field. A discussion of limitations of …

Emotional Intelligence And Leadership In Organization: A Meta-Analytic Test Of Process Mechanisms, Daniel S. Whitman

FIU Electronic Theses and Dissertations

The present study – employing psychometric meta-analysis of 92 independent studies with sample sizes ranging from 26 to 322 leaders – examined the relationship between EI and leadership effectiveness. Overall, the results supported a linkage between leader EI and effectiveness that was moderate in nature (ρ = .25). In addition, the positive manifold of the effect sizes presented in this study, ranging from .10 to .44, indicate that emotional intelligence has meaningful relations with myriad leadership outcomes including effectiveness, transformational leadership, LMX, follower job satisfaction, and others. Furthermore, this paper examined potential process mechanisms that may account for the EI-leadership …

Emotional Intelligence In Computer Mediated Group Communications, Nathaniel C. Lupton, Michael J. Hine, Steven A. Murphy

Faculty Publications

This exploratory study investigated the role of emotional intelligence in shaping the email communication of a five member virtual team involved in the development and support of a proprietary information system. Over 1,200 email messages from a two-month period were coded for communicative goals and communicative form. EI abilities were related to the chosen form of email communication dependent upon the intent of the communicator. Results of this initial study justify further investigation into how EI abilities can be leveraged to improve virtual team dynamics and outcomes.

Practicing Civility In The Legal Writing Course: Helping Law Students Learn Professionalism, Sophie M. Sparrow

Law Faculty Scholarship

This Article suggests some concrete ways to teach civility— one component of professionalism—to law students. Professionalism certainly includes much more than civility, incorporating the concepts of ethics, morals, public service, life-long learning, personal integrity, professional identity, and a commitment to selfdevelopment. This Article begins with a brief overview of civility in Part I. Part II provides a few of the many arguments for why we should teach law students to be civil. Part III explores some concrete ways in which we can teach civility within individual classes, using the dynamics of student engagement in the classroom as an opportunity to …

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …

Does Emotional Intelligence Affect Successful Teamwork?, Joseph Luca, Pina Tarricone

Research outputs pre 2011

There is a growing emphasis in tertiary education that students should develop professional skills as part of their education. Skills such as problem solving, communication, collaboration, interpersonal skills, social skills and time management are actively being targeted by prospective employers as essential requirements for employability especially in team environments. Of these, employment authorities consistently mention collaboration and teamwork as being a critical skill, essential in almost all working environments. How then can students successfully practice teamwork skills in tertiary institutions in order to develop these skills? In this study, a group of final year multimedia students were investigated while completing …