Social and Behavioral Sciences Commons^™

Role Of Information And Communicational Technologies In Perceived Organizational Performance: An Empirical Evidence From Higher Education Sector Of Pakistan, Irfan Saleem, Tahir Masood Qureshi, Saba Mustafa, Farooq Anwar

Business Review

This research study is an attempt to measure Impact of Information Communication Technology (ICT) on Organizational Productivity (Efficiency and Effectiveness); which leads to Organization Performance (∆Cost, ∆Time, and ∆Quality) using IRA Model. Study also explores barriers in ICT Adoption and impact of IT Literate Human Capital on Organizational Productivity. Sample for this research study has been chosen from Higher Educational Sector (HES) of Pakistan. These institutions are located at various geographic locations of Pakistan. Result shows significant relation of ICT adoption on the effectiveness, nonetheless ICT adoption is insignificant on efficiency; however the relationship between the two is positive. Research …