Social and Behavioral Sciences Commons^™

Major Changes Lead To Customer Satisfaction At Wollongong Uni, Margie H. Jantti, Claire Collett

Margie Jantti

Sustaining Satisfaction, a Quality and Service Excellence program (QSE), conceived in 1994, revitalised the University of Wollongong Library’s approach to the design and delivery of client service. Results of extensive ongoing market research reveal what our clients want and expect from their Library, namely friendly, knowledgeable and responsive staff, and seamless access to information resources. This has driven major change throughout all levels of the organisation, with dramatic and most importantly, sustained service improvements for clients.

Investing In People To Develop The Ideal Culture, Margie H. Jantti

Margie Jantti

While technical skills and professional qualifications will continue to play an important role in the identification and selection of people to join our organisations, the development of life-long learning skills will be the corner-stone of an organisation’s ongoing success and capacity to develop and adapt in a constantly shifting market place. Change is the only constant is the catch phrase of the moment. In a climate of ever-accelerating, and often overwhelming change, the ability of individuals to develop suites of skills and knowledge that promote flexibility, innovation and creativity will be a key determinant of an organisation’s future success or …

Basking Behavior Of Emydid Turtles (Chysemys Picta Marginata, Graptemys Geographica, And Trachemys Scripta Elegans) In An Urban Landscape, W. Peterman, Travis Ryan

Travis J. Ryan

Basking is common in emydid turtles and is generally accepted to be in thermoregulatory behavior. In 2004, we quantified and described the basking behavior of turtles in the Central Canal of Indianapolis. This canal system runs through an urban landscape that is dominated by fragmented woodlots, residential areas. and commercial areas. We observed that basking turtles exhibited variable basking behavior. with spatial and temporal shins in basking behavior from east-facing banks in the morning to west-facing banks in the afternoon. Turtles in the Central Canal are subject to frequent disturbance, which altered basking behavior. Many turtles forewent aerial basking on …

Stress: Making The Crooked Straight, And Other Impossible Tasks, Ronald E. Hawkins

Ronald E. Hawkins

No abstract provided.

Answering The Cry For Help: A Counselor's Plea For Family Enrichment, Ronald E. Hawkins

Ronald E. Hawkins

No abstract provided.

What Bush Did Right - On China, Zheng Wang

Zheng Wang

No abstract provided.

The Alliance For Progress And Housing Policy In Rio De Janeiro And Buenos Aires In The 1960s, Leandro Benmergui

Leandro Benmergui

This article explores the construction of publicly financed low-income housing complexes in Rio de Janeiro, Brazil, and Buenos Aires, Argentina, in the 1960s. These housing developments were possible thanks to the arrival of foreign economic and technical assistance from the Alliance for Progress. Urban scholars, politicians, diplomats and urbanists of the Americas sought to promote middle-class habits, mass consumption and moderate political behaviour, especially among the poor, by expanding access to homeownership and ‘decent’ living conditions for a burgeoning urban population. As a result, the history of low-income housing should be understood within broader transnational discourses and practices about the …

In The Form Of A Longhouse: Haudenosaunee Political Philosophy And Social Contract Theory, Sam Grey

Sam Grey

This essay presents the Haudenosaunee Confederacy (sometimes referred to as the Iroquois League or Five Nations) as part of an alternative social contract theory, contrasting the social and political institutions and norms of the Five Nations with those proposed by Enlightenment-era philosophers. Although the oral history of the Haudenosaunee describes a Hobbesian ‘state of nature’ prior to the founding of the Confederacy, the Five Nations entered into, and constantly renewed, a substantially different ‘social contract’ than that theorized by Hobbes, Rousseau, or Locke. Because these differences reveal a unique understanding of human nature and potential, undergirded by distinctly Haudenosaunee political …

Afflicting The Comfortable: An Assessment Of The Stasis In International Bioethical Discourse, Sam Grey

Sam Grey

Despite decades of clinical research being carried out in the 'developing' world, neither the socio-political and economic context of the global South, nor the nature and historical trajectory of global inequality have played a substantive role in determining the nature and extent of North-to-South bioethical obligations. Instead, context has been used to vacate obligation, shut out theories of justice, and collapse the “four principles' of bioethics” – sacrosanct in the 'developed’ world - into a singular, non-negotiable focus on autonomy as a procedurally-defined right. Proponents of a minimum-standards system of international clinical research conflate scientific, statistical, economic, and ethical issues, …

Historical Roots, Contemporary Relevance: Explaining The Persistence Of Polygyny In Sub-Saharan Africa, Sam Grey

Sam Grey

Despite the pervasive belief that monogamous marriage and the nuclear family are natural or inevitable features of modernity, many other nuptial and household forms exist. Polygyny – simultaneous marriage to multiple wives – is one such form. Today, widespread polygyny is virtually a sub-Saharan African phenomenon, and it perseveres here in the face of rapid, ostensibly antipathetic, socio-economic change. Predictions that development and modernization would obliterate traditional kinship systems in sub-Saharan Africa remain unrealized because they fail to appreciate that polygyny is not merely a historical relic or cultural idiosyncrasy, but a rational, internally consistent strategy that enables both individuals …

In Harm's Way: Justification, Excuse, And Civilian Safety In Just War Theory, Sam Grey

Sam Grey

Just War Theory asserts that armed conflict can be fought in a way that safeguards moral and legal norms while responding to pragmatic/military imperatives. One of the ways in which it seeks to safeguard justice is through specific provisions for the immunity of, and due care for, the vulnerable and innocent. Unfortunately, two doctrines within Just War Theory – the Doctrine of Double Effect and the Doctrine of Supreme Emergency – suspend or vacate these provisions. The net effect is to render justifications inaccessible, leaving only excuses, the use of which establishes that no one is truly accountable, no meaningful …

The Big Payoff? Educational And Occupational Attainments Of Ethnic Minorities In Beijing, Reza Hasmath

Reza Hasmath

Ngos In China: Issues Of Good Governance And Accountability, Reza Hasmath, Jennifer Yj Hsu

Reza Hasmath

对中国公民社会组织良好治理的研, Reza Hasmath, Jennifer Yj Hsu

Reza Hasmath

The Paradox Of Ethnic Minority Development In Beijing, Reza Hasmath

Reza Hasmath

Social Development In The Tibet Autonomous Region: A Contemporary And Historical Analysis, Reza Hasmath, Jennifer Yj Hsu

Reza Hasmath

The Presence Of Absence Of Personal Identity: Everyday Conditions Of Practicing Law, Matilda Arvidsson

Dr Matilda Arvidsson

No abstract provided.

Fur Into Feathers: Manly Hardy And His Collection Of North American Birds, William Krohn, Marilyn Massaro

William B. Krohn

A Fall Fur-Hunt From Maine To New Brunswick, Canada – The 1858 Journal Of Manly Hardy, William Krohn

William B. Krohn

Tattoos On Our Digital Skin: Anonymity, Privacy, And Accountability In Cyberspace, Sam Grey

Sam Grey

While it may be oddly flattering that Chapters, Amazon or HMV knew you would like the new Johnny Cash compilation album, you may be less than thrilled to discover that they also knew about your prescription drug addiction, your crabs, your bankruptcy, or your having skipped out on the rent one month back in 1993. When you add the possibility of your favourite e-retailer sharing your personal information- for a profit- to the frank probability of their having known it in the first place, what you initially found flattering may begin to appear more offensive and ominous. Simply put, there …

Waiting For Some Angel: Indigenous Rights As An Ethical Imperative In The Theory And Practice Of Human Rights, Sam Grey

Sam Grey

This article uses the stalled Draft Declaration on the Rights of Indigenous Peoples as the impetus for an examination of arguments championing and opposing the framing of Indigenous rights as human rights. Failings both theoretical and practical – in the conceptualisation, promulgation and interpretation of human rights – have long left Aboriginal peoples at a disadvantage. The dual focus of Indigenous claims is unique in the rights lexicon, asserting the right to be simultaneously different from and equal to the majority population. Yet Indigenous rights are often perceived, by governments with the power to block their progress, as a threat …

Further Additions To The Bibliography Of Alfred Russel Wallace (1823-1913), Charles H. Smith

Charles Kay Smith

No abstract provided.

Plurality Of Discourses In Euripides' Ion: Euripides As Thinker And Dramatist (In Greek With English Summary), Katerina Zacharia

Katerina Zacharia

No abstract provided.

Recent And Historical Distributions Of Canada Lynx In Maine And The Northeast, Christopher Hoving, Ronald Joseph, William Krohn

William B. Krohn

The Health Status Of Aboriginal Peoples In Canada: Reflection, Realization, And Response, Sam Grey

Sam Grey

“[A] great many people have little access to health care […] and spend their lives fighting unnecessary morbidity” (Sen, 1999:15). To Nobel-laureate Amartya Sen, this is a fundamental form of ‘unfreedom.’ To many Aboriginal1 people, it is a characteristic of contemporary existence within the boundaries of Canada. Because the health status of Native people has continued to register as inequitably poor, despite the existence of socialized medicine and a proliferation of government health programs, claims that a simple increase in health services or a reorganization of the health care budget will have a positive impact are no longer sensible. And …

Behind The Rhetoric, Rowan Cahill

Rowan Cahill

A contemporary critical account of changes taking place in the NSW state education system in the late 1990s-2001 under the leadership of Dr. Ken Boston, Director-General of Education and Training in NSW. The author argues that Boston's 'devolution' rhetoric masks a determined conservative and Rightist push to politically and ideologically centralise the education system and in the process emasculate teacher initiative, imagination, and enterprise.

Book Review Of Lee, K.H., Euripides' Ion., Katerina Zacharia

Katerina Zacharia

No abstract provided.

Book Review Of Meagher, R.M., Euripides’ Bakkhai, Katerina Zacharia

Katerina Zacharia

No abstract provided.

Reversed Heroism And Heroic Perversion In Euripides' Medea, Katerina Zacharia

Katerina Zacharia

No abstract provided.

The Student Mood: Sydney University, Rowan Cahill, Terry Irving

Rowan Cahill

A discussion published in 1968 by Cahill and Irving about student unrest in the universities of Australia, with specific reference to the situation existing at the time in Sydney University. At the time, Cahill was a prominent student radical completing his BA (Honours) degree and Irving was an activist-academic.