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Full-Text Articles in Theory and Algorithms

Transformer-Based Joint Learning Approach For Text Normalization In Vietnamese Automatic Speech Recognition Systems, The Viet Bui, Tho Chi Luong, Oanh Thi Tran Jan 2022

Transformer-Based Joint Learning Approach For Text Normalization In Vietnamese Automatic Speech Recognition Systems, The Viet Bui, Tho Chi Luong, Oanh Thi Tran

Research Collection School Of Computing and Information Systems

In this article, we investigate the task of normalizing transcribed texts in Vietnamese Automatic Speech Recognition (ASR) systems in order to improve user readability and the performance of downstream tasks. This task usually consists of two main sub-tasks: predicting and inserting punctuation (i.e., period, comma); and detecting and standardizing named entities (i.e., numbers, person names) from spoken forms to their appropriate written forms. To achieve these goals, we introduce a complete corpus including of 87,700 sentences and investigate conditional joint learning approaches which globally optimize two sub-tasks simultaneously. The experimental results are quite promising. Overall, the proposed architecture outperformed the …


An Efficient Transformer-Based Model For Vietnamese Punctuation Prediction, Hieu Tran, Cuong V. Dinh, Hong Quang Pham, Binh T. Nguyen Jul 2021

An Efficient Transformer-Based Model For Vietnamese Punctuation Prediction, Hieu Tran, Cuong V. Dinh, Hong Quang Pham, Binh T. Nguyen

Research Collection School Of Computing and Information Systems

In both formal and informal texts, missing punctuation marks make the texts confusing and challenging to read. This paper aims to conduct exhaustive experiments to investigate the benefits of the pre-trained Transformer-based models on two Vietnamese punctuation datasets. The experimental results show our models can achieve encouraging results, and adding Bi-LSTM or/and CRF layers on top of the proposed models can also boost model performance. Finally, our best model can significantly bypass state-of-the-art approaches on both the novel and news datasets for the Vietnamese language. It can gain the corresponding performance up to 21.45%21.45% and 18.27%18.27% in the overall F1-scores.


Base-Package Recommendation Framework Based On Consumer Behaviours In Iptv Platform, Kuruparan Shanmugalingam, Ruwinda Ranganayanke, Chanka Gunawardhaha, Rajitha Navarathna Nov 2020

Base-Package Recommendation Framework Based On Consumer Behaviours In Iptv Platform, Kuruparan Shanmugalingam, Ruwinda Ranganayanke, Chanka Gunawardhaha, Rajitha Navarathna

Research Collection School Of Computing and Information Systems

Internet Protocol TeleVision (IPTV) provides many services such as live television streaming, time-shifted media, and Video On Demand (VOD). However, many customers do not engage properly with their subscribed packages due to a lack of knowledge and poor guidance. Many customers fail to identify the proper IPTV service package based on their needs and to utilise their current package to the maximum. In this paper, we propose a base-package recommendation model with a novel customer scoring-meter based on customers behaviour. Initially, our paper describes an algorithm to measure customers engagement score, which illustrates a novel approach to track customer engagement …