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Developing Consensus On The Use Of Emotional Intelligence Training In Small Utility Companies, Nathaniel E. Holloway
Developing Consensus On The Use Of Emotional Intelligence Training In Small Utility Companies, Nathaniel E. Holloway
Walden Dissertations and Doctoral Studies
Park and Shaw shared the impact on organizations from unmotivated and unsatisfied employees link to higher turnover ratios. The use of emotional intelligence in manager training lowered employee turnover by 13%. The problem address in this Delphi study was that small utility companies do not have an emotional intelligence plan in place for managerial training. Goleman and Mayer’s framework was used as the theorical lens for examining response of participants to the Delphi study. A panel of experts submitted data in the form of responses to three rounds of questions regarding the use of emotional intelligence training in small businesses. …
Developing Consensus On The Use Of Emotional Intelligence Training In Small Utility Companies, Nathaniel E. Holloway
Developing Consensus On The Use Of Emotional Intelligence Training In Small Utility Companies, Nathaniel E. Holloway
Walden Dissertations and Doctoral Studies
Park and Shaw shared the impact on organizations from unmotivated and unsatisfied employees link to higher turnover ratios. The use of emotional intelligence in manager training lowered employee turnover by 13%. The problem address in this Delphi study was that small utility companies do not have an emotional intelligence plan in place for managerial training. Goleman and Mayer’s framework was used as the theorical lens for examining response of participants to the Delphi study. A panel of experts submitted data in the form of responses to three rounds of questions regarding the use of emotional intelligence training in small businesses. …