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Artificial Intelligence - I: Adaptive Automated Teller Machines - Part Ii, Ghulam Mujtaba, Tariq Mahmood

International Conference on Information and Communication Technologies

Nowadays, the banking sector is increasingly relying on Automated Teller Machines (ATMs) in order to provide services to its customers. Although thousands of ATMs exist across many banks and different locations, the GUI and content of a typical ATM interface remains, more or less, the same. For instance, any ATM provides typical options for withdrawal, electronic funds transfer, viewing of mini-statements etc. However, such a static interface might not be suitable for all ATM customers, e.g., some users might not prefer to view all the options when they access the ATM, or to view specific withdrawal amounts less than, say, …