Databases and Information Systems Commons^™

Predicting Best Answerers For New Questions: An Approach Leveraging Topic Modeling And Collaborative Voting, Yuan Tian, Pavneet Singh Kochhar, Ee Peng Lim, Feida Zhu, David Lo

David LO

Community Question Answering (CQA) sites are becoming increasingly important source of information where users can share knowledge on various topics. Although these platforms bring new opportunities for users to seek help or provide solutions, they also pose many challenges with the ever growing size of the community. The sheer number of questions posted everyday motivates the problem of routing questions to the appropriate users who can answer them. In this paper, we propose an approach to predict the best answerer for a new question on CQA site. Our approach considers both user interest and user expertise relevant to the topics …