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Full-Text Articles in Databases and Information Systems

Does Mutual Knowledge Affect Virtual Team Performance? Theoretical Analysis And Anecdotal Evidence, Alanah Davis, Deepak Khazanchi Oct 2007

Does Mutual Knowledge Affect Virtual Team Performance? Theoretical Analysis And Anecdotal Evidence, Alanah Davis, Deepak Khazanchi

Information Systems and Quantitative Analysis Faculty Publications

This paper describes the concept of mutual knowledge and its potential impact on virtual team performance. Based on an analysis of extant literature, we argue that there is a gap in our understanding of what is known about mutual knowledge as it impacts team dynamics and virtual team performance. Supporting literature, anecdotes, and case studies are used to discuss the importance of mutual knowledge for virtual team performance and the research issues that need to be addressed in the future.


The Influence Of Transactive Memory On Mutual Knowledge In Virtual Teams: A Theoretical Proposal, Alanah Davis, Deepak Khazanchi May 2007

The Influence Of Transactive Memory On Mutual Knowledge In Virtual Teams: A Theoretical Proposal, Alanah Davis, Deepak Khazanchi

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

Advancements in information technologies (IT) have enabled the ability to exchange knowledge within and across organizations through virtual teams. However, the ability to effectively communicate and share knowledge in virtual settings can become a difficult task due to the complex nature of both the virtual context and the technology used to support them. This paper argues that transactive memory theory can explain how mutual knowledge enhances virtual team performance. We present a conceptual model and theoretical propositions for the study of the relationship between transactive memory and mutual knowledge in virtual teams.


Mutual Knowledge And Its Impact On Virtual Team Performance, Alanah Davis, Deepak Khazanchi May 2006

Mutual Knowledge And Its Impact On Virtual Team Performance, Alanah Davis, Deepak Khazanchi

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

This paper describes the notion of mutual knowledge and its potential impact on virtual team performance. Based on a review of the literature, including proponents and opponents for the concept of mutual knowledge in group interaction, we suggest that there is a gap in our understanding of what is known about mutual knowledge as it impacts team dynamics and ultimately virtual team performance. We conclude the paper by discussing the importance of mutual knowledge for virtual team performance and the research issues that need to be addressed in this domain.