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Full-Text Articles in Databases and Information Systems
Do Sequels Outperform Or Disappoint? Insights From An Analysis Of Amazon Echo Consumer Reviews, Kyong Jin Shim, Siaw Ling Lo, Su Yee Liew
Do Sequels Outperform Or Disappoint? Insights From An Analysis Of Amazon Echo Consumer Reviews, Kyong Jin Shim, Siaw Ling Lo, Su Yee Liew
Research Collection School Of Computing and Information Systems
Rapid technological advances in recent years drastically transformed our world. Amidst modern technological inventions such as smart phones, smart watches and smart home devices, consumers of electronic digital devices experience greatly improved automation, productivity, and efficiency in conducting routine daily tasks, information searching, shopping as well as finding entertainment. In the last few years, the global smart speaker market has undergone significant growth. As technology continues to advance and smart speakers are equipped with innovative features, the adoption of smart speakers will increase and so will consumer expectations. This research paper presents an aspect-specific sentiment analysis of consumer reviews of …
Topicsummary: A Tool For Analyzing Class Discussion Forums Using Topic Based Summarizations, Swapna Gottipati, Venky Shankararaman, Renjini Ramesh
Topicsummary: A Tool For Analyzing Class Discussion Forums Using Topic Based Summarizations, Swapna Gottipati, Venky Shankararaman, Renjini Ramesh
Research Collection School Of Computing and Information Systems
This Innovative Practice full paper, describes the application of text mining techniques for extracting insights from a course based online discussion forum through generation of topic based summaries. Discussions, either in classroom or online provide opportunity for collaborative learning through exchange of ideas that leads to enhanced learning through active participation. Online discussions offer a number of benefits namely providing additional time to reflect and synthesize information before writing, providing a natural platform for students to voice their ideas without any one student dominating the conversation, and providing a record of the student’s thoughts. An online discussion forum provides a …
Assessing The Language Of Chat For Teamwork Dialogue, Antonette Shibani, Elizabeth Koh, Vivian Lai, Kyong Jin Shim
Assessing The Language Of Chat For Teamwork Dialogue, Antonette Shibani, Elizabeth Koh, Vivian Lai, Kyong Jin Shim
Research Collection School Of Computing and Information Systems
In technology enhanced language learning, many pedagogical activities involve students in online discussion such as synchronous chat, in order to help them practice their language skills. Besides developing the language competency of students, it is also crucial to nurture their teamwork competencies for today's global and complex environment. Language communication is an important glue of teamwork. In order to assess the language of chat for teamwork dimensions, several text mining methods are pos sible. However, difficulties arise such as pre-processing being a black box and classification approaches and algorithms being dependent on the context. To address these issues, the study …
Aspect-Based Helpfulness Prediction For Online Product Reviews, Yinfei Yang, Cen Chen, Forrest Sheng Bao
Aspect-Based Helpfulness Prediction For Online Product Reviews, Yinfei Yang, Cen Chen, Forrest Sheng Bao
Research Collection School Of Computing and Information Systems
Product reviews greatly influence purchase decisions in online shopping. A common burden of online shopping is that consumers have to search for the right answers through massive reviews, especially on popular products. Hence, estimating and predicting the helpfulness of reviews become important tasks to directly improve shopping experience. In this paper, we propose a new approach to helpfulness prediction by leveraging aspect analysis of reviews. Our hypothesis is that a helpful review will cover many aspects of a product at different emphasis levels. The first step to tackle this problem is to extract proper aspects. Because related products share common …
Opinion Mining Of Sociopolitical Comments From Social Media, Swapna Gottipati
Opinion Mining Of Sociopolitical Comments From Social Media, Swapna Gottipati
Dissertations and Theses Collection (Open Access)
Opinions are central to almost all human activities by influencing greatly the decision making process. In this thesis, we present the problems of mining issues, extracting entities and suggestive opinions towards the entities, detecting thoughtful comments, and extracting stances and ideological expressions from online comments in the sociopolitical domain. This study is essential for opinion mining applications that are beneficial for policy makers, government sectors and social organizations. Much work has been done to try to uncover consumer sentiments from online comments to help businesses improve their products and services. However, sociopolitical opinion mining poses new challenges due to complex …
Blocking Reduction Strategies In Hierarchical Text Classification, Ee Peng Lim, Aixin Sun, Wee-Keong Ng, Jaideep Srivastava
Blocking Reduction Strategies In Hierarchical Text Classification, Ee Peng Lim, Aixin Sun, Wee-Keong Ng, Jaideep Srivastava
Research Collection School Of Computing and Information Systems
One common approach in hierarchical text classification involves associating classifiers with nodes in the category tree and classifying text documents in a top-down manner. Classification methods using this top-down approach can scale well and cope with changes to the category trees. However, all these methods suffer from blocking which refers to documents wrongly rejected by the classifiers at higher-levels and cannot be passed to the classifiers at lower-levels. We propose a classifier-centric performance measure known as blocking factor to determine the extent of the blocking. Three methods are proposed to address the blocking problem, namely, threshold reduction, restricted voting, and …