Physical Sciences and Mathematics Commons^™

A Sentiment Analysis Approach For Understanding Users’ Perception Of Metaverse Marketplace, Ahmed Al-Adaileh, Mousa Al-Kfairy, Mohammad Tubishat, Omar Alfandi

All Works

This research explores the user perceptions of the Metaverse Marketplace, analyzing a substantial dataset of over 860,000 Twitter posts through sentiment analysis and topic modeling techniques. The study aims to uncover the driving factors behind user engagement and sentiment in this novel digital trading space. Key findings highlight a predominantly positive user sentiment, with significant enthusiasm for the marketplace's revenue generation and entertainment potential, particularly within the gaming sector. Users express appreciation for the innovative opportunities the Metaverse Marketplace offers for artists, designers, and traders in handling and trading digital assets. This positive outlook is tempered by notable concerns regarding …

Mending Trust In Ai: Trust Repair Policy Interventions For Large Language Models In Visual Data Journalism, Hangxiao Zhu

McKelvey School of Engineering Theses & Dissertations

Trust in Large Language Models (LLMs) emerged as a pivotal concern. This is because, despite the transformative potential of LLMs in enhancing the interpretability and interactivity of complex datasets, the opacity of these models and instances of inaccuracies or biases have led to a significant trust deficit among end-users. Moreover, there is a tendency for people to personify AI tools that utilize these LLMs, attributing abilities and sensibilities that they do not truly possess. This thesis exploits this personification and proposes a comprehensive framework of trust repair policies tailored to address the challenges inherent in LLM annotations within data journalism …

Trust And Contexts: A Conceptual Framework For Understanding Coastal Household Preparedness, Ogechukwu M. Agim Nwandu-Vincent

School of Public Service Theses & Dissertations

Despite research findings that show the benefits of being prepared for increasingly tumultuous natural and coastal hazard events, studies on hazard preparedness indicate that low levels of preparedness may occur in vulnerable areas due to the uncertainty around hazard risks, expected hazard onset and impact strength, as well as associated effects. Study findings indicate that trust may impact the uncertainty and complexity faced by people dealing with unfamiliar, infrequent, and complex hazards, as well as contexts such as factors such as age, gender, prior hazard experience, and homeownership.

While studies have looked at the relationship between trust and compliance (desired …

Considering The Impact Framework To Understand The Ai-Well-Being-Complex From An Interdisciplinary Perspective, Christian Montag, Preslav Nakov, Raian Ali

Natural Language Processing Faculty Publications

Artificial intelligence (AI) is built into many products and has the potential to dramatically impact societies around the world. This short theoretical paper aims to provide a simple framework that might help us understand how the introduction and/or use of products with AI might influence the well-being of humans. It is proposed that considering the dynamic Interplay between variables stemming from Modality, Person, Area, Culture and Transparency categories will help to understand the influence of AI on well-being. The Modality category encompasses areas such as the degree of AI being interactive, informational versus actualizing, or autonomous. The Person variable contains …

Understanding Trust Drivers Of S-Commerce, Mousa Al-Kfairy, Ahmed Shuhaiber, Ayman Wael Al-Khatib, Saed Alrabaee, Souheil Khaddaj

All Works

Trust has emerged as a pillar in the acceptance and use of new technologies in the ever-changing digital landscape, notably in the booming field of social commerce. The importance of this study lies in the fact that it explores in-depth the aspects of customer trust in Instashopping using new constructs that have yet to be explored in s-commerce literature. Focusing on Instashopping, the research proposed a multi-dimensional model of trust to examine the dynamics of user trust in social commerce platforms and analyses the effects of various factors, including institution-based trust, disposition to trust, personal inventiveness, perceived page quality, and …

Adaptable And Trustworthy Machine Learning For Human Activity Recognition From Bioelectric Signals, Morgan S. Stuart

Theses and Dissertations

Enabling machines to learn measures of human activity from bioelectric signals has many applications in human-machine interaction and healthcare. However, labeled activity recognition datasets are costly to collect and highly varied, which challenges machine learning techniques that rely on large datasets. Furthermore, activity recognition in practice needs to account for user trust - models are motivated to enable interpretability, usability, and information privacy. The objective of this dissertation is to improve adaptability and trustworthiness of machine learning models for human activity recognition from bioelectric signals. We improve adaptability by developing pretraining techniques that initialize models for later specialization to unseen …

Understanding The Effect Of Counterfactual Explanations On Trust And Reliance On Ai For Human-Ai Collaborative Clinical Decision Making, Min Hun Lee, Chong Jun Chew

Research Collection School Of Computing and Information Systems

Artificial intelligence (AI) is increasingly being considered to assist human decision-making in high-stake domains (e.g. health). However, researchers have discussed an issue that humans can over-rely on wrong suggestions of the AI model instead of achieving human AI complementary performance. In this work, we utilized salient feature explanations along with what-if, counterfactual explanations to make humans review AI suggestions more analytically to reduce overreliance on AI and explored the effect of these explanations on trust and reliance on AI during clinical decision-making. We conducted an experiment with seven therapists and ten laypersons on the task of assessing post-stroke survivors' quality …

Robust Underwater State Estimation And Mapping, Bharat Joshi

Theses and Dissertations

The ocean covers two-thirds of Earth, which is relatively unexplored compared to the landmass. Mapping underwater structures is essential for both archaeological and conservation purposes. This dissertation focuses on employing a robot team to map underwater structures using vision-based simultaneous localization and mapping (SLAM). The overarching goal of this research is to create a team of autonomous robots to map large underwater structures in a coordinated fashion. This requires maintaining an accurate robust pose estimate of oneself and knowing the relative pose of the other robots in the team. However, the GPS-denied and communication-constrained underwater environment, along with low visibility, …

Race And Income As Predictors Of Trust In Flood Mitigation Strategies, Wendy Nathaly Sangucho Loachamin

Dissertations and Theses

Trust plays a central role in coastal flooding management because the support or opposition to costly mitigation strategies depends, in part, on how much stakeholders trust in the effectiveness of these strategies. Despite the importance of trust in the approval of flood mitigation strategies, trust is rarely measured. Furthermore, Environmental Justice (EJ) studies have consistently shown that BIPOC (Black, Indigenous and People of Color) and low-income communities are more vulnerable to environmental hazards. Therefore, if these communities are more exposed to flooding, we hypothesize they will have less trust in flood mitigation strategies to protect them; yet trust is understudied …

Building Credibility, Trust, And Safety On Video-Sharing Platforms, Shuo Niu, Zhicong Lu, Amy X. Zhang, Jie Cai, Carla F. Griggio, Hendrick Heuer

Computer Science

Video-sharing platforms (VSPs) such as YouTube, TikTok, and Twitch attract millions of users and have become influential information sources, especially among the young generation. Video creators and live streamers make videos to engage viewers and form online communities. VSP celebrities obtain monetary benefits through monetization programs and affiliated markets. However, there is a growing concern that user-generated videos are becoming a vehicle for spreading misinformation and controversial content. Creators may make inappropriate content for attention and financial benefits. Some other creators also face harassment and attack. This workshop seeks to bring together a group of HCI scholars to brainstorm technical …

Defining Safe Training Datasets For Machine Learning Models Using Ontologies, Lynn C. Vonder Haar

Doctoral Dissertations and Master's Theses

Machine Learning (ML) models have been gaining popularity in recent years in a wide variety of domains, including safety-critical domains. While ML models have shown high accuracy in their predictions, they are still considered black boxes, meaning that developers and users do not know how the models make their decisions. While this is simply a nuisance in some domains, in safetycritical domains, this makes ML models difficult to trust. To fully utilize ML models in safetycritical domains, there needs to be a method to improve trust in their safety and accuracy without human experts checking each decision. This research proposes …

Survey Of Multiple Clouds: Classification, Relationships And Privacy Concerns, Reem Al-Saidi, Ziad. Kobti

Computer Science Publications

When major Cloud Service Providers (CSPs) network with other CSPs, they show a predominant area over cloud computing architecture, each with different roles to serve user demands better. This creates multiple clouds computing environments, which overcome the limitations of cloud computing and bring a wide range of benefits (e.g., avoiding vendor lock-in problem). Numerous applications can use various multiple clouds types depending on their specifications and needs. Deploying multiple clouds under hybrid or public models has introduced various privacy concerns that affect users and their data in a specific application domain. To understand the nuances of these concerns, the present …

An Empirical Study Of Pre-Trained Model Reuse In The Hugging Face Deep Learning Model Registry, Wenxin Jiang, Nicholas Synovic, Matt Hyatt, Taylor R. Schorlemmer, Rohan Sethi, Yung-Hsiang Lu, George K. Thiruvathukal, James C. Davis

Department of Electrical and Computer Engineering Faculty Publications

Deep Neural Networks (DNNs) are being adopted as components in software systems. Creating and specializing DNNs from scratch has grown increasingly difficult as state-of-the-art architectures grow more complex. Following the path of traditional software engineering, machine learning engineers have begun to reuse large-scale pre-trained models (PTMs) and fine-tune these models for downstream tasks. Prior works have studied reuse practices for traditional software packages to guide software engineers towards better package maintenance and dependency management. We lack a similar foundation of knowledge to guide behaviors in pre-trained model ecosystems.

In this work, we present the first empirical investigation of PTM reuse. …

Using Blockchain For Enabling Transparent, Traceable, And Trusted University Ranking Systems, Ammar Battah, Khaled Salah, Raja Jayaraman, Ibrar Yaqoob, Ashraf Khalil

All Works

Ranking systems have proven to improve the quality of education and help build the reputation of academic institutions. Each of the current academic ranking systems is based on different methodologies, criteria, and standards of measurement. Academic and employer reputations are subjective indicators of some rankings determined through surveying that is neither transparent nor traceable. The current academic ranking systems fall short of providing transparency and traceability features for both subjective and objective indicators that are used to calculate the ranking. Also, the ranking systems are managed and controlled in a centralized manner by specific entities. This raises concerns about fairness …

Interacting With A Chatbot-Based Advising System: Understanding The Effect Of Chatbot Personality And User Gender On Behavior, Mohammad Amin Kuhail, Justin Thomas, Salwa Alramlawi, Syed Jawad Hussain Shah, Erik Thornquist

All Works

Chatbots with personality have been shown to affect engagement and user subjective satisfaction. Yet, the design of most chatbots focuses on functionality and accuracy rather than an interpersonal communication style. Existing studies on personality-imbued chatbots have mostly assessed the effect of chatbot personality on user preference and satisfaction. However, the influence of chatbot personality on behavioral qualities, such as users’ trust, engagement, and perceived authenticity of the chatbots, is largely unexplored. To bridge this gap, this study contributes: (1) A detailed design of a personality-imbued chatbot used in academic advising. (2) Empirical findings of an experiment with students who interacted …

Social Capital, Indigenous Storytelling, And Fish Diversity: Learning Together Through Community-University Partnerships In Downeast Maine, Michelle De Leon

Electronic Theses and Dissertations

Not only can community-university partnerships be vehicles for mobilizing community resources and affecting change, they also have high potential to produce useful, nuanced research and enable renewed visions of trust. I explore partnerships rooted in trust in the context of a community-university partnership between the Passamaquoddy Tribe at Sipayik and the University of Maine and its work through the Passamaquoddy-led StoryMaps Team. To accomplish this, I take a transdisciplinary approach to incorporate diverse perspectives on understanding critical and ethical approaches to engagement with Indigenous communities. The central focus among all three chapters is the need for Indigenous communities and institutions …

Reputation-Based Trust Assessment Of Transacting Service Components, Konstantinos Tsiounis

Electronic Thesis and Dissertation Repository

As Service-Oriented Systems rely for their operation on many different, and most often, distributed software components, a key issue that emerges is how one component can trust the services offered by another component. Here, the concept of trust is considered in the context of reputation systems and is viewed as a meta-requirement, that is, the level of belief a service requestor has that a service provider will provide the service in a way that meets the requestor’s expectations. We refer to the service offering components as service providers (SPs) and the service requesting components as service clients (SCs).

In this …

Analyzing The Impact Of Governance Strategies On Trust And Risk In The Salish Sea Transboundary Fishery Context, Evelyn Roozee

Theses and Dissertations

The Salish Sea is the site of a transboundary fishery whose coastal jurisdiction includes British Columbia, Washington State, the two federal governments, and many Indigenous tribes with sovereign rights. Fishery management becomes increasingly complex when transboundary cooperation is needed. Furthermore, while the Salish Sea region has attempted to facilitate better transboundary collaborative governance, these have generally failed to institutionalize the principles of adaptive management. This research seeks to assess current trust and risk perceptions and analyze the effects of control mechanisms used in the transboundary fishery management network. The data consists of a survey measuring collaborative precursors, barriers, and outcomes …

Gauging The Acceptance Of Contact Tracing Technology: An Empirical Study Of Singapore Residents’ Concerns With Sharing Their Information And Willingness To Trust, Ee-Ing Ong, Wee Ling Loo

Research Collection Yong Pung How School Of Law

In response to the COVID-19 pandemic, governments began implementing various forms of contact tracing technology. Singapore’s implementation of its contact tracing technology, TraceTogether, however, was met with significant concern by its population, with regard to privacy and data security. This concern did not fit with the general perception that Singaporeans have a high level of trust in its government. We explore this disconnect, using responses to our survey (conducted pre-COVID-19) in which we asked participants about their level of concern with the government and business collecting certain categories of personal data. The results show that respondents had less concern with …

Human, Hybrid, Or Machine? Exploring The Trustworthiness Of Voice-Based Assistants, Lisa Weidmüller

Human-Machine Communication

This study investigates how people assess the trustworthiness of perceptually hybrid communicative technologies such as voice-based assistants (VBAs). VBAs are often perceived as hybrids between human and machine, which challenges previously distinct definitions of human and machine trustworthiness. Thus, this study explores how the two trustworthiness models can be combined in a hybrid trustworthiness model, which model (human, hybrid, or machine) is most applicable to examine VBA trustworthiness, and whether this differs between respondents with different levels of prior experience with VBAs. Results from two surveys revealed that, overall, the human model exhibited the best model fit; however, the hybrid …

Could Alexa Increase Your Social Worth?, Peter Tripp

Electronic Theses and Dissertations

People have historically used personal introductions to build social capital, which is the foundation of career networking and is perhaps the most effective way to advance a career (Lin, 2001). With societal changes, such as the pandemic (Venkatesh & Edirappuli, 2020), and the increasing capabilities of Artificial Intelligence (AI), new approaches may emerge that impact societal relationships. Social capital theory highlights the need for reciprocal agreements to establish the trust between parties (Gouldner, 1960). My theoretical prediction and focus of this research include two principles: The impact of reciprocity in evaluating trust of the source of the introduction and the …

Integrated Gradients Is A Nonlinear Generalization Of The Industry Standard Approach To Variable Attribution For Credit Risk Models, Jonathan Boardman, Md Shafiul Alam, Xiao Huang, Ying Xie

Published and Grey Literature from PhD Candidates

In modern society, epistemic uncertainty limits trust in financial relationships, necessitating transparency and accountability mechanisms for both consumers and lenders. One upshot is that credit risk assessments must be explainable to the consumer. In the United States regulatory milieu, this entails both the identification of key factors in a decision and the provision of consistent actions that would improve standing. The traditionally accepted approach to explainable credit risk modeling involves generating scores with Generalized Linear Models (GLMs) - usually logistic regression, calculating the contribution of each predictor to the total points lost from the theoretical maximum, and generating reason codes …

Trust In Human-Robot Interaction Within Healthcare Services: A Review Study, Dedra Townsend, Amirhossein Majidirad

Mechanical & Aerospace Engineering Faculty Publications

There has always been a dilemma of the extent to which human can rely on machines in different activities of daily living. Ranging from riding on a self-driving car to having an iRobot vacuum clean the living room. However, when it comes to healthcare settings where robots are intended to work next to human, making decision gets difficult because repercussions may jeopardize people’s life. That has led scientists and engineers to take one step back and think out of the box. Having concept of trust under scrutiny, this study helps deciphering complex human-robot interaction (HRI) attributes. Screening essential constituents of …

Methodological Challenges In Studying Trust In Natural Resources Management, Antonia Sohns, Gordon M. Hickey, Jasper R. De Vries, Owen Temby

School of Earth, Environmental, and Marine Sciences Faculty Publications and Presentations

Trust has been identified as a central characteristic of successful natural resource management (NRM), particularly in the context of implementing participatory approaches to stakeholder engagement. Trust is, however, a multi-dimensional and multi-level concept that is known to evolve recursively through time, challenging efforts to empirically measure its impact on collaboration in different NRM settings. In this communication we identify some of the challenges associated with conceptualizing and operationalizing trust in NRM field research, and pay particular attention to the inter-relationships between the concepts of trust, perceived risk and control due to their multidimensional and interacting roles in inter-organizational collaboration. The …

Enhancing Usability And Explainability Of Data Systems, Anna Fariha

Doctoral Dissertations

The recent growth of data science expanded its reach to an ever-growing user base of nonexperts, increasing the need for usability, understandability, and explainability in these systems. Enhancing usability makes data systems accessible to people with different skills and backgrounds alike, leading to democratization of data systems. Furthermore, proper understanding of data and data-driven systems is necessary for the users to trust the function of the systems that learn from data. Finally, data systems should be transparent: when a data system behaves unexpectedly or malfunctions, the users deserve proper explanation of what caused the observed incident. Unfortunately, …

An Evaluation Of The Central Coast Rangeland Coalition: Trust And Other Factors Important For Collaborative Conservation, Dustin Tran

Master of Science in Environmental Sciences and Management Projects

The proliferation of collaborative partnerships across the western United States and the lack of tools and protocols to evaluate them have been well documented. As the number and types (conservation-based, policy actions, information sharing) of collaboratives rises, there is a need for research that aims to evaluate these partnerships' performance and collaborative process considering their importance and potential to solve complex ecological, economic, and social problems. This study aims to contribute to this pool of research by interviewing the Steering Committee (SC) members of the Central Coast Rangeland Coalition (CCRC), a volunteer-based and information-sharing rangeland collaborative coalition. We evaluate and …

Trustworthy Maps, Amy L. Griffin

Journal of Spatial Information Science

Maps get used for decision making about the world's most pressing problems (e.g., climate change, refugee crises, biodiversity loss, rising inequality, pandemic disease). Although maps have historically been a trusted source of information, changes in society (e.g., lower levels of trust in decision makers) and in mapmaking technologies and practices (e.g., anyone can now make their own maps) mean that we need to spend some time thinking about how, when, and why people trust maps and mapmaking processes. This is critically important if we want stakeholders to engage constructively with the information we present in maps, because they are unlikely …

Trust In And Ethical Design Of Carebots: The Case For Ethics Of Care, Gary Kok Yew Chan

Research Collection Yong Pung How School Of Law

The paper has two main objectives: to examine the challenges arising from the use of carebots as well as to discuss how the design of carebots can deal with these challenges. First, it notes that the use of carebots to take care of the physical and mental health of the elderly, children and the disabled as well as to serve as assistive tools and social companions encounter a few main challenges. They relate to the extent of the care robots’ ability to care for humans, potential deception by robot morphology and communications, (over)reliance on or attachment to robots, and the …

Why Do Robots Have Smiley Faces?, Mark Findlay

Research Collection Yong Pung How School Of Law

The author discussed why engineers and designers provide machines with the semblance of friendliness, and why it takes more than that for humans to trust AI. The ground-breaking AI in community research and policy initiative by CAIDG, supported by the National Research Foundation Singapore under its Emerging Areas Research Projects Funding Initiative, seeks to understand how and why trust can be established when humans and machines come together.

Trust Models And Risk In The Internet Of Things, Jeffrey Hemmes

Regis University Faculty Publications

The Internet of Things (IoT) is envisaged to be a large-scale, massively heterogeneous ecosystem of devices with varying purposes and capabilities. While architectures and frameworks have focused on functionality and performance, security is a critical aspect that must be integrated into system design. This work proposes a method of risk assessment of devices using both trust models and static capability profiles to determine the level of risk each device poses. By combining the concepts of trust and secure device fingerprinting, security mechanisms can be more efficiently allocated across networked IoT devices. Simultaneously, devices can be allowed a greater degree of …