Physical Sciences and Mathematics Commons^™

Strategic Analysis Of Employment Permit Statistics And Predictive Analytics For Workforce Planning In Ireland, Amy Souza, Thaynna Vieira

ICT

By analysing historical employment permit data from Enterprise.gov.ie (Enterprise.gov.ie, 2024), this project has the aim to use Data Analytics and Machine Learning to make predictions of employment permits trends across sectors and companies, providing insights to optimize workforce planning for Recruitment Agencies and guide international job seekers requiring work visas. The insights gained are intended to enhance strategic recruitment practices and empower job seekers to make informed career decisions in Ireland’s competitive labour market.

Improving Chatbot Interactions Through Ai-Driven Hate Speech Detection: Evolving To A Safer Digital Environment-Poster, Rata Gheorghita, Wellington Mariano

ICT

This project aims to explore how Machine Learning can contribute to a better digital interaction, mainly focusing on environments such as online chats, social media, and customer support as they are now an imperative part of daily communication. With this, concerns around hate speech in digital conversations is critical (Council of Europe, 2024). This study focus on the development of a Hate Speech Language Detection Chatbot using machine learning techniques. The key purpose of the chatbot is to monitor and detect harmful content in real time, reducing the need for manual intervention. The creation and implementation of such a tool …

Brain Tumor Classification Using Deep Learning- Poster, Rayen Bentemessek

ICT

The project presents deep learning solutions to classify brain tumors through MRI images. Two Convolutional Neural Network (CNN) models were developed, a custom CNN designed from scratch and a pretrained ResNet50 that was transfer learned and fine-tuned.

Both models were implemented following CRISP-DM methodology from data understanding to deployment, and they were evaluated using different metrics such as accuracy, precision, recall and F1-score.

Key Highlights: •The custom CNN model achieved higher accuracy but failed to locate tumors. •ResNet50 provided a good performance while balancing explainability through Grad-CAM. •Model was deployed through Gradio to demonstrate a real-world use of the solution.

Development Of A Deep Learning Model For Synthetic Vs. Real Image Classification Synthetic Vs. Real Image Classification-Poster, Bernardo Gandara, Ignacio Varela

ICT

This project develops a deep learning model to classify images as either AI-generated or real, addressing the growing challenge of synthetic media detection. Using the DeepGuardDB dataset and guided by the CRISP-DM methodology, we implemented and compared three Convolutional Neural Networks (CNNs) architectures via transfer learning. The best-performing model was further optimised using hyperparameter tuning and fine-tuning techniques The resulting model achieved strong accuracy and generalisation, making it a promising candidate for real-time deployment and practical use across diverse industries.

Dogs Emotion System, Muhammad Anas Baig

ICT

For our capstone project, we built a machine learning model that can look at pictures of dogs and figure out how they’re feeling, like if they’re happy, sad, or just chill. The idea came from how important pets are in people’s lives these days and how cool it would be to actually understand their emotions better using tech. This system will allow users to upload images of dogs, which are then analysed by a trained model to classify the dog's emotional states such as happy, sad, or neutral. We followed the CRISP-DM process to build it, which basically means we …

European Air Pollution And The Proposed Timelines Of Implementing The World Health Organization 2021 Air Quality Guidelines Ca3., Lukia Hartin

ICT

This research examines Ireland’s air pollution trends and evaluates whether current reductions in PM2.5, PM10, and NO₂ are sufficient to meet the WHO 2021 Air Quality Guidelines by 2040. Using four years of EPA-validated pollutant data (2020–2023), alongside Building Energy Rating (BER) and national transport datasets, the study applies the CRISP-DM methodology to guide analysis, preprocessing, modelling, and evaluation. Extensive data cleaning and alignment were required due to inconsistent station coverage, varying formats, and missing values. Forecasting models—including Random Forest, Gradient Boosting, SVR, and linear regression—were assessed using MSE, R², and trend significance to project pollutant levels across different Irish …

Customer Service Support. Utilizing Machine Learning To Classify, Prioritize And Summarize Issues., Hoai Nhan Nguyen

ICT

This capstone project investigates the application of machine learning and natural language processing (NLP) to enhance customer support operations through automated ticket classification, prioritization, and summarization. Using the multilingual Customer Support Emails dataset from Kaggle, the project follows the CRISP-DM methodology, performing extensive data cleaning, preprocessing, feature engineering, and class balancing. Five machine learning models—Decision Tree, KNN, LinearSVC, Naive Bayes, and Random Forest—were evaluated using hyperparameter tuning, cross-validation, confusion matrix analysis, and learning curves. LinearSVC demonstrated the strongest performance for both queue and priority classification, achieving accuracies of 89.8% and 81.2% respectively, with consistent generalization across folds. For summarization, extractive …

Player Transfer Market In European Football Using Machine Learning To Analyse The Evolution Of The European Football., Pablo Lopes De Souza Oliveira

ICT

The study uses machine learning to analyse the European football transfer market from 2015 to 2025, revealing patterns in transfer fees and market values influenced by player attributes, highlighting the potential of data-driven insights.

Predicting Early Customer Inactivity In The Banking Sector Using Machine Learning: A Churn Prevention, Ivana Mc Fadden

ICT

Customer churn, when customers stop using a company’s services, is a challenge for the banking sector (Singh et al., 2023). High churn rates often signal poor customer experiences, resulting in revenue losses and increased costs to obtain new clients. Goyal and Srivastava (2015) stress that fostering loyalty through exceptional service and understanding customer needs is important for long-term retention.

This project aims to predict early customer inactivity, an indicator of churn, by using machine learning. Early identification of at-risk customers will allow banks to apply targeted interventions, reduce acquisition costs, and improve customer satisfaction (Singh et al., 2023). By analysing …

Neural Networks Activation Functions And Hybrid Activations Functions Accuracy And Loss Comparison On Small Dataset Against Large Datasets For Classification Problems, Antonio Felipe Cora Martins

ICT

Even on the era of Big Data, small datasets are the reality of many companies and sectors. Many datasets in rare disease diagnosis, custom manufacturing, military sciences, bioengineering, and disaster events are commonly limited in size, making machine learning predictive modelling difficult. Being the Activation Function choice crucial for Neural Networks learning, it raises the question of their effectiveness in such scenarios. This study compares five standard (single) activation functions (Sigmoid, Tanh, ReLU, Leaky ReLU, ELU) and two hybrid variants (one a mix of ReLU plus Tanh and a Learnable Activation Function with a trainable weight (alpha) that balances ReLU …

Big Data Vs Big Law: The Impact Of Big Data And Machine Learning In Anonymising Or Synthesizing Data For Use Across Borders., Kenneth Darker

ICT

This research investigates the viability of anonymization and synthetic data generation in the area of big data so that the data could be shared across borders and exist outside the constraints of privacy laws. These privacy laws are growing around the world to help protect individual identity and prevent open sharing of private data. These privacy laws all provide guidance on how data may be shared and the strict conditions upon how that may occur. Two methods which are growing in popularity are anonymization of data, specifically k-Anonymity, l-Diversity and t-Closeness, and generating synthetic data from a real dataset leveraging …

The Actuarial Applications Of Machine Learning And Big Data In The Life Assurance Industry: Managing Customer Retention And Customer Outcomes By The Application Of Data Science., Brian Cunningham

ICT

Lapses are an issue in the insurance industry in general. They affect a company’s profitability, cash flows and solvency. High levels of lapses can cause reputational damage that could provoke a cycle of even more lapses. It is therefore incumbent on a company to do its utmost to retain the business it has written for the term it was written for.

If a company could predict which of its policies were about to lapse, it could proactively attempt to prevent them by contacting the policyholder and engaging in a discussion to ascertain the likelihood of their choosing to leave. In …

Assemble The Ensemble: A Multi Model Approach For Customer Churn Prediction In The Gambling Industry., Paul Corcoran

ICT

Churn rates are remarkably high in the gambling industry, an extremely competitive landscape coupled with a severe lack of brand loyalty among its customer base makes churn prediction one of the main problems an operator will face. This paper explores the range of possible modelling solutions with a key emphasis on ensemble learning to improve on existing methods. During this exploration, a host of modelling techniques are formulated with a focus on scalability facilitated by Apache Spark distributed computing language. Thirteen variations of models, including single classifiers and ensemble families are evaluated as to their suitability in solving the problem. …

The Use Of Deep Learning Solutions To Develop A Practice Tool To Support Lámh Language For Communication Partners, Gabriel Bueno Pimentel Borges

ICT

This study has proposed an alternative to promote the learning and enhancement of Lámh language for communication partners that support current users by creating a real time detection tool to recognise 20 chosen Lámh signs based on existing studies in the field. This implementation was carried out by generating primary data composed by MediaPipe landmark numpy arrays of 40 frames and 45 repetitions per sign. The Neural Networks were built using the Python library Keras and the applied SVM models were built with the library sklearn. The real time detection was carried out by integrating the mentioned elements with the …

Premier League Results Predictions, Laura Consuegra

ICT

This project applies machine learning techniques to predict outcomes in the English Premier League, one of the most prestigious and widely followed football competitions worldwide. By analysing historical and real-time match data, including performance metrics such as goals scored, shots on target, and cards received, predictive models are developed to forecast match results with higher accuracy. The study evaluates the effectiveness of these models and explores the influence of key statistical features on team performance. The findings aim to provide strategic insights for fans, bookmakers, and coaching staff, supporting performance evaluation, tactical decision-making, and a deeper understanding of the factors …

A Comparative Analysis Of Machine Learning And Neural Network Performance In House Price Prediction: Dublin Vs. Other Irish Regions, Diarmuid Carroll

ICT

This research presents a comparative analysis of machine learning and neural network performance in predicting house prices across Ireland’s regional housing markets. It addresses important methodological challenges and offers new empirical insights into how market complexity influences algorithm accuracy and performance. Drawing on 627,294 residential transactions from the Irish Property Price Register (2012–2024), the study applies a dual validation strategy, temporal and stratified sampling, across four regional classifications: Dublin, Other Cities, the Commuter Belt, and Rural areas.

The study makes three main contributions to data analytics theory and practice. First, it identifies and resolves temporal confounding effects in algorithm evaluation. …

Predictive Analytics For Customer Churns In Financial Services., Thant Thiha

ICT

This project presents a customer churn prediction analysis in the telecommunications sector, achieving an ROC-AUC of approximately 0.86 using statistically validated features and interpretable AI models. Key churn drivers identified include the number of products held, customer age, and geographic location. Ensemble models, such as Random Forest and Gradient Boosting, provided the highest predictive performance. Ethical AI principles were applied to ensure fairness, transparency, privacy, and accountability. Business insights derived from the analysis inform targeted retention strategies, prioritising multi-product users, specific age groups, and geographic segments. Deployment recommendations include the tuned Random Forest model with ongoing monitoring, governance, and future …

Predicting Repeat Purchases In E-Commerce Using Interpretable Machine Learning, Zahid Bhatti

ICT

This project investigates the prediction of repeat purchase behaviour in e-commerce using machine learning, with a focus on balancing predictive accuracy and interpretability. Large volumes of transactional and behavioural data are analysed to identify customer-level features that drive loyalty and repeat purchases. Various supervised learning models, including Random Forests and Logistic Regression, are evaluated for predictive performance, while SHAP (SHapley Additive Explanations) is employed to provide both global and local interpretability. The study aims to generate actionable insights for customer relationship management and marketing strategy, demonstrating how advanced predictive models can support informed business decisions without sacrificing transparency.

Predicting Customer Churn And Enhancing Retention Strategies Through Machine Learning., Swan Saung Lwin

ICT

Customer Churn is a critical challenge faced by businesses across industries, especially in the digital market. Many companies struggle to predict customer churn accurately and have difficulties in carrying out effective retention strategies. Key challenges include ineffective traditional methods, lack of insights into impact of different services, generalized retention strategies, and the need to have cost-effective retention strategies. This project aims to predict customer churn using machine learning and identify the impact of key services offered by a telecommunication company.

Comparative Evaluation Of Ai-Generated Synthetic Data And Real-World Data Performance In Predictive Analytics, Corey Louise Hughes

ICT

There are growing restraints when it comes to Real World Data (RWD), these include topics such as privacy regulations, ethical concerns, and the cost of collecting the data, and they have drove an interest in AI-generated synthetic data as a potential alternative in predictive analytics. This project examines the possibilities of synthetic data and if it can act as a reliable substitute for RWD in predictive modelling. This project uses Wasserstein Generative Adversarial Networks with Gradient Penalty (WGAN-GP) to generate synthetic reproductive health data and evaluates its predictive performance against RWD using linear regression and key metrics, including Mean Absolute …

Predicting Customer Churn Using Machine Learning: A Data-Driven Approach, Alessandro Mendes Martins

ICT

This project focuses on predicting customer churn in the telecommunications sector using machine learning. A public dataset was analysed through exploratory data analysis, data cleaning, feature encoding, and scaling to prepare it for modelling. A Logistic Regression model was trained and optimised to identify customers likely to leave the service, achieving a ROC-AUC score of 0.861, with 79% accuracy, 82.3% recall, 51.9% precision, and an F1-score of 0.637. The analysis highlighted key factors influencing churn, including fibre-optic internet, month-to-month contracts, and electronic cheque payments, while longer tenure, two-year contracts, and usage of support services correlated with retention. These insights can …

Fake News Detection Using Machine Learning Models., Anne Higgins

ICT

This project investigates the use of machine learning to detect fake news, addressing the societal and political challenges posed by the widespread dissemination of false and misleading information. Using automated classification techniques, the project analyses news content to predict the likelihood of intentional deception. The methodology follows the CRISP-DM framework, encompassing data preparation, model development, and evaluation. By leveraging machine learning, the study aims to support organisations, governments, and digital platforms in mitigating misinformation, while also considering ethical, interpretability, and strategic implications. The findings provide actionable insights for enhancing content moderation and reducing the influence of disinformation in digital media …

Data Analysis For Maintenance Reliability., Romulo Menezes Santos

ICT

This project explores the application of predictive maintenance (PdM) in modern manufacturing, highlighting its strategic role in reducing downtime, optimising resources, and improving operational efficiency. Traditional reactive and preventive maintenance approaches are insufficient for Industry 4.0 environments, where machine failures can cause significant financial and operational losses. By leveraging sensor data, historical performance records, and machine learning techniques, PdM enables early detection of potential equipment failures, allowing maintenance teams to act proactively. The approach not only enhances operational reliability and safety but also supports strategic decision-making, cost control, and competitive advantage in globalised manufacturing contexts.

Customer Response To Marketing Campaigns., Alexandru Enoiu

ICT

This project applies machine learning to predict customer responses to marketing campaigns, aiming to enhance customer engagement and optimise resource allocation. Using a dataset containing demographic, lifestyle, and purchase behaviour data, a Random Forest classifier was developed to identify potential responders to marketing initiatives. The project follows a structured methodology including data exploration, preprocessing, model building, and evaluation. By accurately predicting customer behaviour, businesses can improve campaign targeting, design personalised marketing strategies, and allocate resources more efficiently. The results provide actionable insights to support customer segmentation and strategic decision-making, promoting business growth and customer satisfaction.

Credit Card Fraud Detection., Sonia Ndonga

ICT

This capstone project applies machine learning to detect credit card fraud, addressing a critical financial threat to banks and payment providers. Using an anonymised dataset of 284,807 transactions, which is highly imbalanced with only 0.172% fraudulent cases, three models—Logistic Regression, Random Forest, and Gradient Boosting—were developed and evaluated. The pipeline incorporates data preprocessing, feature engineering, hyperparameter tuning, cross-validation, and interpretability analysis using SHAP values, SHAPASH, and permutation importance. Random Forest achieved the highest performance with an ROC AUC of 0.97 and Average Precision of 0.66. The study also considers fairness, threshold optimisation, and practical deployment strategies, providing a robust automated …

Using Machine Learning To Predict Credit Card Fraud, Pedro Henrique Das Chagas Morais

ICT

Credit card fraud poses a significant challenge to financial institutions, leading to substantial financial losses and declining customer trust. This project develops and evaluates machine learning models to detect fraudulent credit card transactions using a large, realistic synthetic dataset. Following data preprocessing, exploratory analysis, and class-balancing using SMOTE, four supervised models—Logistic Regression, Decision Tree, Random Forest, and XGBoost—were trained and compared. Performance was assessed using metrics suited to imbalanced classification, including AUC, Recall, Precision, F1-score, and Average Precision. Results show that XGBoost, particularly after hyperparameter optimisation, delivered the strongest performance (AUC 0.99, Recall 0.83, AP 0.70), outperforming other models and …

Analysis Of Customer Churn In The Banking Sector And Its Mitigating Factors., Fiachra O Callaghan

ICT

This project investigates customer churn within the banking sector, analysing a dataset of 10,000 customers to identify patterns and potential drivers of attrition. By leveraging data analytics and visualization techniques, we aim to understand the demographic and behavioural factors influencing customer decisions to leave for competing banks. The study applies the CRISP-DM framework to structure the analysis, enabling iterative refinement of objectives and hypotheses as insights emerge. Findings indicate that certain customer segments, such as those aged 40–60, are more prone to churn, highlighting opportunities for targeted retention strategies, including fee reductions and tailored loyalty programmes. By integrating academic research …

A Comparative Analysis Of The Performance Of Customised And Pre-Trained Convolutional Neural Networks In The Classification Of Facial Expressions., Guilherme Soares Da Costa

ICT

Facial expression recognition (FER) is a highly relevant problem in the field of computer vision, with applications in various areas. Although this topic has made significant progress in recent years with deep learning, facial expression recognition continues to face significant challenges when faced with a noisy, imbalanced database, and low-resolution images, as is the case with the widely used FER2013 database. This work investigates the usability of different approaches based on Convolutional Neural Networks (CNNs) for the task of facial expression classification.

First, a custom CNN was developed and trained from scratch, using FER2013 as database. Subsequently, three well-known pre-trained …

Chess Evaluation And Player Profiling Using Convolutional Neural Networks (Cnns) And Spatial Recognition., Joel D’Mello

ICT

This thesis explores the feasibility of employing data analytics techniques in chess, with the purpose of profiling player styles and building a comprehensive chess analytics platform. The data set consists of over 20,000 anonymized games, and therefore, the study involved feature engineering, classification and visual analytics, in order to gain more insight into player decision making in chess. The data pre-processing part of analysis involved parsing Portable Game Notation (PGN) files, and feature engineering positional characteristics - material imbalance, pawn structure, king safety, and piece mobility - along with quantifying the sample using Average Centipawn Loss (ACPL) using Stockfish. ACPL …

Credit Card Default Prediction Using Machine Learning., Yassine Zohair

ICT

This project investigates the use of machine learning to predict credit card payment defaults, aiming to help banks and credit card companies mitigate financial losses. Using historical customer data, including demographics, income, education, and previous payment behaviour, three machine learning algorithms were implemented to forecast the likelihood of default. Techniques such as cross-validation, hyperparameter tuning, and SHAPASH were applied to improve model performance and interpretability. Accurate prediction of potential defaulters enables financial institutions to take proactive measures, such as adjusting credit limits or providing targeted financial guidance, thereby enhancing risk management and customer retention.