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Full-Text Articles in Physical Sciences and Mathematics

How Technology Is Reshaping Financial Services: Essays On Consumer Behavior In Card, Channel And Cryptocurrency Services, Dan Geng Jul 2017

How Technology Is Reshaping Financial Services: Essays On Consumer Behavior In Card, Channel And Cryptocurrency Services, Dan Geng

Dissertations and Theses Collection

The financial services sector has seen dramatic technological innovations in the last several years associated with the “fintech revolution.” Major changes have taken place in channel management, credit card rewards marketing, cryptocurren-cy, and wealth management, and have influenced consumers’ banking behavior in different ways. As a consequence, there has been a growing demand for banks to rethink their business models and operations to adapt to changing consumer be-havior and counter the competitive pressure from other banks and non-bank play-ers. In this dissertation, I study consumer behavior related to different aspects of financial innovation by addressing research questions that are motivated …


Proactive And Reactive Strategies To Handle Surges In Urban Crowds, Jiali Du May 2017

Proactive And Reactive Strategies To Handle Surges In Urban Crowds, Jiali Du

Dissertations and Theses Collection

Most urban infrastructures are built to cater a planned capacity, yet surges in usage do happen in times (can be either expected or unexpected), and this has long been a major challenge for urban planner. In this thesis, I propose to study approaches handle surges in urban crowd movement. In particular, the surges in demand studied are limited to situations where a large crowd of commuters/visitors gather in a small vicinity, and I am concerned with their movements both within the vicinity and out of the vicinity (the egress from the vicinity). Significant crowd build-ups and congestions can be observed …