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Articles 31 - 60 of 95
Full-Text Articles in Physical Sciences and Mathematics
Rapid Transition Of A Technical Course From Face-To-Face To Online, Swapna Gottipatti, Venky Shankaraman
Rapid Transition Of A Technical Course From Face-To-Face To Online, Swapna Gottipatti, Venky Shankaraman
Research Collection School Of Computing and Information Systems
Just like most universities around the world, the senior management at Singapore Management University decided to move all courses to a virtual, online, synchronous mode, giving instructors a very short notice period—one week—to make this transition. In this paper, we describe the challenges, practical solutions adopted, and the lessons learnt in rapidly transitioning a face-to-face Master’s degree course in Text Analytics and Applications into a virtual, online, course format that could deliver a quality learning experience.
The Spatial And Temporal Impact Of Agricultural Crop Residual Burning On Local Land Surface Temperature In Three Provinces Across China From 2015 To 2017, Wenting Zhang, Mengmeng Yu, Qingqing He, Tianwei Wang, Lu Lin, Kai Cao, Wei Huang, Peihong Fu, Jiaxin Chen
The Spatial And Temporal Impact Of Agricultural Crop Residual Burning On Local Land Surface Temperature In Three Provinces Across China From 2015 To 2017, Wenting Zhang, Mengmeng Yu, Qingqing He, Tianwei Wang, Lu Lin, Kai Cao, Wei Huang, Peihong Fu, Jiaxin Chen
Research Collection School Of Computing and Information Systems
China has suffered from severe crop residue burning (CRB) for a long time. As a type of biomass burning, CRB leads to a huge alteration in climate due to the emission of greenhouse gases and particulates in the atmosphere and damages to surface characteristics on land. At present, a growing body of research focuses on the impact of biomass burning (BB) (e.g., forest fire, grass fire, and CRB) on climate change from the aspect of atmospheric process. Meanwhile, a small number of research studies have started to pay attention on the damage caused by BB (e.g. forest fire) on land …
Social Media Analytics: A Case Study Of Singapore General Election 2020, Sebastian Zhi Tao Khoo, Leong Hock Ho, Ee Hong Lee, Danston Kheng Boon Goh, Zehao Zhang, Swee Hong Ng, Haodi Qi, Kyong Jin Shim
Social Media Analytics: A Case Study Of Singapore General Election 2020, Sebastian Zhi Tao Khoo, Leong Hock Ho, Ee Hong Lee, Danston Kheng Boon Goh, Zehao Zhang, Swee Hong Ng, Haodi Qi, Kyong Jin Shim
Research Collection School Of Computing and Information Systems
The 2020 Singaporean General Election (GE2020) was a general election held in Singapore on July 10, 2020. In this study, we present an analysis on social conversations about GE2020 during the election period. We analyzed social conversations from popular platforms such as Twitter, HardwareZone, and TR Emeritus.
Digital Social Listening On Conversations About Sexual Harassment, Xuesi Sim, Ern Rae Chang, Yu Xiang Ong, Jie Ying Yeo, Christine Bai Shuang Yan, Eugene Wen Jia Choy, Kyong Jin Shim
Digital Social Listening On Conversations About Sexual Harassment, Xuesi Sim, Ern Rae Chang, Yu Xiang Ong, Jie Ying Yeo, Christine Bai Shuang Yan, Eugene Wen Jia Choy, Kyong Jin Shim
Research Collection School Of Computing and Information Systems
In light of the #MeToo movement and publicized sexual harassment incidents in Singapore in recent years, we built an analytics pipeline for performing digital social listening on conversations about sexual harassment for AWARE (Association of Women for Action and Research). Our social network analysis results identified key influencers that AWARE can engage for sexual harassment awareness campaigns. Further, our analysis results suggest new hashtags that AWARE can use to run social media campaigns and achieve greater reach.
A Social Network Analysis Of Jobs And Skills, Derrick Ming Yang Lee, Dion Wei Xuan Ang, Grace Mei Ching Pua, Lee Ning Ng, Sharon Purbowo, Eugene Wen Jia Choy, Kyong Jin Shim
A Social Network Analysis Of Jobs And Skills, Derrick Ming Yang Lee, Dion Wei Xuan Ang, Grace Mei Ching Pua, Lee Ning Ng, Sharon Purbowo, Eugene Wen Jia Choy, Kyong Jin Shim
Research Collection School Of Computing and Information Systems
In this study, we analyzed job roles and skills across industries in Singapore. Using social network analysis, we identified job roles with similar required skills, and we also identified relationships between job skills. Our analysis visualizes such relationships in an intuitive way. Insights derived from our analyses are expected to assist job seekers, employers as well as recruitment agencies wanting to understand trending and required job roles and skills in today’s fast changing world.
Using Data Analytics To Predict Students Score, Nang Laik Ma, Gim Hong Chua
Using Data Analytics To Predict Students Score, Nang Laik Ma, Gim Hong Chua
Research Collection School Of Computing and Information Systems
Education is very important to Singapore, and the government has continued to invest heavily in our education system to become one of the world-class systems today. A strong foundation of Science, Technology, Engineering, and Mathematics (STEM) was what underpinned Singapore's development over the past 50 years. PISA is a triennial international survey that evaluates education systems worldwide by testing the skills and knowledge of 15-year-old students who are nearing the end of compulsory education. In this paper, the authors used the PISA data from 2012 and 2015 and developed machine learning techniques to predictive the students' scores and understand the …
Capitalising Product Associations In A Supermarket Retail Environment, Michelle L. F. Cheong, Yong Qing Chia
Capitalising Product Associations In A Supermarket Retail Environment, Michelle L. F. Cheong, Yong Qing Chia
Research Collection School Of Computing and Information Systems
This paper explores methods to capitalise on retail companies’ transactional databases, to mine meaningful product associations, and to design product placement strategies as a means to drive sales. We implemented three in-store initiatives based on our hypotheses – placing products with high associations together will induce an increase in sales of consequent; introducing an antecedent that is new to store will bring about a similar impact on sales of consequent based on established product association rules uncovered from other stores. Sales tracking over twelve weeks revealed that there were improvements in sales of consequents across all three initiatives performed in-store.
How Should We Understand The Digital Economy In Asia? Critical Assessment And Research Agenda, Kai Li, Dan J. Kim, Karl R. Lang, Robert J. Kauffman, Maurizio Naldi
How Should We Understand The Digital Economy In Asia? Critical Assessment And Research Agenda, Kai Li, Dan J. Kim, Karl R. Lang, Robert J. Kauffman, Maurizio Naldi
Research Collection School Of Computing and Information Systems
By Asian digital economy, we refer to high-tech developments, business and social transformations, and information-driven changes in the region's growth. We discuss its background and foundations, significance in Asia and contribution to removal of historical barriers in traditional business. We assess how new value chains are transforming country-level involvement in worldwide manufacturing and note "smiling curve theory" predictions about the global value chain in Asia for high-tech firms and their economies. The takeaway is that the digital economy in Asian nations involves revamping business processes through technology innovation, government policies for growth, and digital entrepreneurship. We analyze the "digital economy …
The Future Of Work Now: Ai-Driven Transaction Surveillance At Dbs Bank, Thomas H. Davenport, Steven M. Miller
The Future Of Work Now: Ai-Driven Transaction Surveillance At Dbs Bank, Thomas H. Davenport, Steven M. Miller
Research Collection School Of Computing and Information Systems
One of the most frequently-used phrases at business events these days is “the future of work.” It’s increasingly clear that artificial intelligence and other new technologies will bring substantial changes in work tasks and business processes. But while these changes are predicted for the future, they’re already present in many organizations for many different jobs. The job and incumbents described below are an example of this phenomenon. Steve Miller of Singapore Management University and I co-authored the story.
Visualization Research Lab At Hkust, Yong Wang
Visualization Research Lab At Hkust, Yong Wang
Research Collection School Of Computing and Information Systems
HKUST VisLab (http://vis.cse.ust.hk/) is one of the leading research labs in the field of data visualization and human-computer interaction worldwide. The lab is dedicated to conducting cutting-edge research on data visualization and human-computer interaction to facilitate data exploration and analytics in various application domains, including E-learning, urban computing, social media and industry 4.0. Starting from its foundation by Prof. Huamin Qu in August 2004, the mission of HKUST VisLab is to build an excellent visualization research center and foster data visualization research and talent cultivation in Asia, as there were very few visualization researchers in Asia around 2004.
The Future Of Work Now: The Multi-Faceted Mall Security Guard At A Multi-Faceted Jewel, Thomas H. Davenport, Steven M. Miller
The Future Of Work Now: The Multi-Faceted Mall Security Guard At A Multi-Faceted Jewel, Thomas H. Davenport, Steven M. Miller
Research Collection School Of Computing and Information Systems
One of the most frequently-used phrases at business events these days is “the future of work.” It’s increasingly clear that artificial intelligence and other new technologies will bring substantial changes in work tasks and business processes. But while these changes are predicted for the future, they’re already present in many organizations for many different jobs. The job and incumbents described below are an example of this phenomenon. Steve Miller of Singapore Management University and I co-authored the story.
Early Detection Of Mild Cognitive Impairment With In-Home Sensors To Monitor Behavior Patterns In Community-Dwelling Senior Citizens In Singapore: Cross-Sectional Feasibility Study, Iris Rawtaer, Rathi Mahendran, Ee Heok Kua, Hwee-Pink Tan, Hwee Xian Tan, Tih-Shih Lee, Tze Pin Ng
Early Detection Of Mild Cognitive Impairment With In-Home Sensors To Monitor Behavior Patterns In Community-Dwelling Senior Citizens In Singapore: Cross-Sectional Feasibility Study, Iris Rawtaer, Rathi Mahendran, Ee Heok Kua, Hwee-Pink Tan, Hwee Xian Tan, Tih-Shih Lee, Tze Pin Ng
Research Collection School Of Computing and Information Systems
Background: Dementia is a global epidemic and incurs substantial burden on the affected families and the health care system. A window of opportunity for intervention is the predementia stage known as mild cognitive impairment (MCI). Individuals often present to services late in the course of their disease and more needs to be done for early detection; sensor technology is a potential method for detection.Objective: The aim of this cross-sectional study was to establish the feasibility and acceptability of utilizing sensors in the homes of senior citizens to detect changes in behaviors unobtrusively.Methods: We recruited 59 community-dwelling seniors (aged >65 years …
The Spatial Optimization And Evaluation Of The Economic, Ecological, And Social Value Of Urban Green Space In Shenzhen, Yuhan Yu, Wenting Zhang, Peihong Fu, Wei Huang, Keke Li, Kai Cao
The Spatial Optimization And Evaluation Of The Economic, Ecological, And Social Value Of Urban Green Space In Shenzhen, Yuhan Yu, Wenting Zhang, Peihong Fu, Wei Huang, Keke Li, Kai Cao
Research Collection School Of Computing and Information Systems
Urban green space (UGS) is important in urban systems, as it benefits economic development, ecological conservation, and living conditions. Many studies have evaluated the economic, ecological, and social value of UGS worldwide, and spatial optimization for UGS has been carried out to maximize its value. However, few studies have simultaneously examined these three values of UGS in one optimization system. To fill this gap, this study evaluated the economic value of UGS in terms of promoting housing prices, its ecological value through the relief of high land surface temperature (LST), and its social value through the provision of recreation spaces …
Detecting Fake News In Social Media: An Asia-Pacific Perspective, Meeyoung Cha, Wei Gao, Cheng-Te Li
Detecting Fake News In Social Media: An Asia-Pacific Perspective, Meeyoung Cha, Wei Gao, Cheng-Te Li
Research Collection School Of Computing and Information Systems
In March 2011, the catastrophic accident known as "The Fukushima Daiichi nuclear disaster" took place, initiated by the Tohoku earthquake and tsunami in Japan. The only nuclear accident to receive a Level-7 classification on the International Nuclear Event Scale since the Chernobyl nuclear power plant disaster in 1986, the Fukushima event triggered global concerns and rumors regarding radiation leaks. Among the false rumors was an image, which had been described as a map of radioactive discharge emanating into the Pacific Ocean, as illustrated in the accompanying figure. In fact, this figure, depicting the wave height of the tsunami that followed, …
Spatial Multi-Objective Land Use Optimization Toward Livability Based On Boundary-Based Genetic Algorithm: A Case Study In Singapore, Kai Cao, Muyang Liu, Shu Wang, Mengqi Liu, Wenting Zhang, Qiang Meng, Bo Huang
Spatial Multi-Objective Land Use Optimization Toward Livability Based On Boundary-Based Genetic Algorithm: A Case Study In Singapore, Kai Cao, Muyang Liu, Shu Wang, Mengqi Liu, Wenting Zhang, Qiang Meng, Bo Huang
Research Collection School Of Computing and Information Systems
In this research, the concept of livability has been quantitatively and comprehensively reviewed and interpreted to contribute to spatial multi-objective land use optimization modelling. In addition, a multi-objective land use optimization model was constructed using goal programming and a weighted-sum approach, followed by a boundary-based genetic algorithm adapted to help address the spatial multi-objective land use optimization problem. Furthermore, the model is successfully and effectively applied to the case study in the Central Region of Queenstown Planning Area of Singapore towards livability. In the case study, the experiments based on equal weights and experiments based on different weights combination have …
Happy Toilet: A Social Analytics Approach To The Study Of Public Toilet Cleanliness, Eugene W. J. Choy, Winston M. K. Ho, Xiaohang Li, Ragini Verma, Li Jin Sim, Kyong Jin Shim
Happy Toilet: A Social Analytics Approach To The Study Of Public Toilet Cleanliness, Eugene W. J. Choy, Winston M. K. Ho, Xiaohang Li, Ragini Verma, Li Jin Sim, Kyong Jin Shim
Research Collection School Of Computing and Information Systems
This study presents a social analytics approach to the study of public toilet cleanliness in Singapore. From popular social media platforms, our system automatically gathers and analyzes relevant public posts that mention about toilet cleanliness in highly frequented locations across the Singapore island - from busy shopping malls to food 'hawker' centers.
Volumetric Optimization Of Freight Cargo Loading: Case Study Of A Smu Forwarder, Tristan Lim, Michael Ser Chong Ping, Mark Goh, Shi Ying Jacelyn Tan
Volumetric Optimization Of Freight Cargo Loading: Case Study Of A Smu Forwarder, Tristan Lim, Michael Ser Chong Ping, Mark Goh, Shi Ying Jacelyn Tan
Research Collection School Of Computing and Information Systems
Purpose: Freight forwarders faces a challenging environment of high market volatility and margin compression risks. Hence, strategic consideration is given to undertaking capacity management and transport asset ownership to achieve longer term cost leadership. Doing so will also help to address management issues, such as better control of potential transport disruptions, improve scheduling flexibility and efficiency, and provide service level enhancement.Design/methodology/approach: The case company currently hastruck resource which is unprofitable, and the firm’s schedulers are having difficulty optimizing the loading capacity. We apply Genetic Algorithm (GA) to undertake volumetric optimization of truckcapacity and to build an easy-to-use platform to help …
Exploring And Visualizing Household Electricity Consumption Patterns In Singapore: A Geospatial Analytics Approach, Yong Ying Tan, Tin Seong Kam
Exploring And Visualizing Household Electricity Consumption Patterns In Singapore: A Geospatial Analytics Approach, Yong Ying Tan, Tin Seong Kam
Research Collection School Of Computing and Information Systems
Despite being a small country-state, electricity consumption in Singa-pore is said to be non-homogeneous, as exploratory data analysis showed that the distributions of electricity consumption differ across and within administrative boundaries and dwelling types. Local indicators of spatial association (LISA) were calculated for public housing postal codes using June 2016 data to discover local clusters of households based on electricity consumption patterns. A detailed walkthrough of the analytical process is outlined to describe the R packages and framework used in the R environment. The LISA results are visualized on three levels: country level, regional level and planning subzone level. At …
Teaching Basic Programming To Pre-University Students Through Blended Learning Pedagogy: A Descriptive Study, Vandana Ramachandra Rao, Ngee Mok Heng
Teaching Basic Programming To Pre-University Students Through Blended Learning Pedagogy: A Descriptive Study, Vandana Ramachandra Rao, Ngee Mok Heng
Research Collection School Of Computing and Information Systems
Students enrolling for undergraduate programmes in Singapore would have either finished their polytechnic diploma or completed Junior College (JC) studies. Most pre-university students coming through the JC pathway are not exposed to programming as computing is offered as a subject in a very few JCs. The authors of this paper conducted four runs of an introductory programing course between 2016 and 2017 for a research project funded by the Ministry of Education, Singapore. The project named “Let’s Code!” was intended to introduce fundamental programming concepts to students and guide them to consider taking a computer-science related degree for their university …
Esg And Corporate Financial Performance: Empirical Evidence From China's Listed Power Generation Companies, Changhong Zhao, Yu Guo, Jiahai Yuan, Mengya Wu, Daiyu Li, Yiou Zhou, Jiangang Kang
Esg And Corporate Financial Performance: Empirical Evidence From China's Listed Power Generation Companies, Changhong Zhao, Yu Guo, Jiahai Yuan, Mengya Wu, Daiyu Li, Yiou Zhou, Jiangang Kang
Research Collection School Of Computing and Information Systems
Nowadays, listed companies around the world are shifting from short-term goals of maximizing profits to long-term sustainable environmental, social, and governance (ESG) goals. People have come to realize that ESG has become an important source of the corporate risk and may affect the company's financial performance and profitability. Recent research shows that good ESG performance could improve the financial performance in some countries. Yet, the question of how does ESG affect financial performance has not been thoroughly discussed and studied in China. In this article, we study China's listed power generation groups to explore the relationship between ESG performance and …
Understanding The Effects Of Taxi Ride-Sharing: A Case Study Of Singapore, Yazhe Wang, Baihua Zheng, Ee Peng Lim
Understanding The Effects Of Taxi Ride-Sharing: A Case Study Of Singapore, Yazhe Wang, Baihua Zheng, Ee Peng Lim
Research Collection School Of Computing and Information Systems
This paper studies the effects of ride-sharing among those calling on taxis in Singapore for similar origin and destination pairs at nearly the same time of day. It proposes a simple yet practical framework for taxi ride-sharing and scheduling, to reduce waiting times and travel times during peak demand periods. The solution method helps taxi users save money while helping taxi drivers serve multiple requests per day, thus increasing their earnings. A comprehensive simulation study is conducted, based on real taxi booking data for the city of Singapore, to evaluate the effect of various factors of the ride-sharing practice, e.g., …
Introducing Basic Programming To Pre-University Students: A Successful Initiative In Singapore, Heng Ngee Mok, Vandana Ramachandra Rao
Introducing Basic Programming To Pre-University Students: A Successful Initiative In Singapore, Heng Ngee Mok, Vandana Ramachandra Rao
Research Collection School Of Computing and Information Systems
“Let’s Code!” is an intensive 3-week basic programming course that aims to formally expose pre-university students in Singapore to programming. This course was conducted in blended-learning format, and included lecture videos, self-check quizzes, video conferences, meet-up tutorials and take-home programming assignments. The authors hope to capture the experience gained from running this course for educators who intend to implement similar courses in the future. Besides a detailed description of this course, significant changes that were made based on feedback from participants and members of the teaching team are documented here.
Technologies For Ageing-In-Place: The Singapore Context, Nadee Goonawardene, Pius Lee, Hwee Xian Tan, Alvin C. Valera, Hwee-Pink Tan
Technologies For Ageing-In-Place: The Singapore Context, Nadee Goonawardene, Pius Lee, Hwee Xian Tan, Alvin C. Valera, Hwee-Pink Tan
Research Collection School Of Computing and Information Systems
The number of elderly citizens aged 65 and above in Singapore, is expected to double from 440,000in 2015, to 900,000 by 2030. Along with this “Silver Tsunami” is the upward trend of the numberof elderly who are living alone — which is estimated to increase from 35,000 in 2012 to 83,000 by2030. These exclude elderly who are alone at home when their family members are working.Elderly who are staying alone are at higher risk of social isolation and tend to have poorer accessto healthcare. In addition, the general elderly population is typically more susceptible to deteriorating health conditions, which can …
Real-World Large-Scale Iot Systems For Community Eldercare: A Comparative Study On System Dependability, Hwee-Pink Tan, Austin Zhang
Real-World Large-Scale Iot Systems For Community Eldercare: A Comparative Study On System Dependability, Hwee-Pink Tan, Austin Zhang
Research Collection School Of Computing and Information Systems
The paradigm of aging-in-place — where the elderly live and age in their own homes, independently and safely, with care provided by the community — is compelling, especially in societies that face both shortages in institutionalized eldercare resources, and rapidly-aging populations. Internet-of-Things (IoT) technologies, particularly in-home monitoring solutions, are commercially available, and can be a fundamental enabler of smart community eldercare, if they are dependable. In this paper, we present our findings on system performance of solutions from two vendors, which we have deployed at scale for technology-enabled community care. In particular, we highlight the importance of quantifying actual system …
Pricing For A Last-Mile Transportation System, Yiwei Chen, Hai Wang
Pricing For A Last-Mile Transportation System, Yiwei Chen, Hai Wang
Research Collection School Of Computing and Information Systems
The Last-Mile Problem refers to the provision of travel service from the nearest public transportation node to a home or other destination. Last-Mile Transportation System (LMTS), which has recently emerged, provide on-demand shared transportation. We consider an LMTS with multiple passenger types—adults, senior citizens, children, and students. The LMTS designer determines the price for the passengers, last-mile service vehicle capacity, and service fleet size (number of vehicles) for each last-mile region to maximize the social welfare generated by the LMTS. The level of last-mile service (in terms of passenger waiting time) is approximated by using a batch arrival, batch service, …
The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong
The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong
Research Collection School Of Computing and Information Systems
Singapore Management University's School of Information Systems is a young school within a young and small university in Asia. Being young and small, establishing a successful analytics master degree program required extensive landscape research, assessment of its own strengths and weaknesses, having a committed team, and having a clear vision to meet the ever-changing needs of the industry. The Master of IT in Business (Analytics) program, established since 2011, has grown from an annual intake of 16 to 128 students in six years. This article attempts to describe the design process, challenges faced, decisions made, and the key actions taken, …
The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong
The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong
Research Collection School Of Computing and Information Systems
Singapore Management University’s School of Information Systems is a young school within a young and small university in Asia. Being young and small, establishing a successful analytics master degree program required extensive landscape research, assessment of its own strengths and weaknesses, having a committed team, and having a clear vision to meet the ever-changing needs of the industry. The Master of IT in Business (Analytics) program, established since 2011, has grown from an annual intake of 16 to 128 students in six years. This article attempts to describe the design process, challenges faced, decisions made, and the key actions taken, …
Grab Taxi: Navigating New Frontiers, Mei Lin, Christopher Dula
Grab Taxi: Navigating New Frontiers, Mei Lin, Christopher Dula
Research Collection School Of Computing and Information Systems
In mid-2016, Anthony Tan, the CEO of Grab, an on-demand transportation-app company serving Southeast Asia, was locked in a high stakes struggle to win the hearts and minds of drivers, passengers and regulators alike. Valued at an estimated US$1.5 billion, Grab (known among consumers as ‘GrabTaxi’) had become one of Asia’s most successful start-ups.
High Correlation Of Middle East Respiratory Syndrome Spread With Google Search And Twitter Trends In Korea, Soo-Yong Shin, Dong-Woo Seo, Jisun An, Haewoon Kwak, Sung-Han Kim, Jin Gwack, Min-Woo Jo
High Correlation Of Middle East Respiratory Syndrome Spread With Google Search And Twitter Trends In Korea, Soo-Yong Shin, Dong-Woo Seo, Jisun An, Haewoon Kwak, Sung-Han Kim, Jin Gwack, Min-Woo Jo
Research Collection School Of Computing and Information Systems
The Middle East respiratory syndrome coronavirus (MERS-CoV) was exported to Korea in 2015, resulting in a threat to neighboring nations. We evaluated the possibility of using a digital surveillance system based on web searches and social media data to monitor this MERS outbreak. We collected the number of daily laboratory-confirmed MERS cases and quarantined cases from May 11, 2015 to June 26, 2015 using the Korean government MERS portal. The daily trends observed via Google search and Twitter during the same time period were also ascertained using Google Trends and Topsy. Correlations among the data were then examined using Spearman …
From Offline To Online: How Health Insurance Policies Drive The Demand For Online Healthcare Service?, Yue Yu, Qiu-Yan Mei, Qiu-Hong Wang
From Offline To Online: How Health Insurance Policies Drive The Demand For Online Healthcare Service?, Yue Yu, Qiu-Yan Mei, Qiu-Hong Wang
Research Collection School Of Computing and Information Systems
Online healthcare service has gradually become a significant part of healthcare services, especially in emerging economy with shortage in medical resources and wide coverage in the Internet usage. This paper studies how health insurance policies affect the demand for online healthcare consultation by using longitudinal online healthcare and offline medical services datasets of a major city in China. The two policies we study are the integration of health insurance systems in urban and rural regions and the integration of health insurance systems between pairwise-cities. The empirical results show that both policies significantly affected the demand for online consultation. Our study …