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Hospitality Administration and Management

2010

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Articles 1 - 12 of 12

Full-Text Articles in Physical Sciences and Mathematics

Interview With Brendan Phillips, Sisters Of The Road, 2010 (Audio), Brendan Phillips Dec 2010

Interview With Brendan Phillips, Sisters Of The Road, 2010 (Audio), Brendan Phillips

All Sustainability History Project Oral Histories

Interview of Brendan Phillips by Brandon Green in Portland, Oregon on December 8th, 2010.

The interview index is available for download.


An Investigation Of Sustainable Environmental Practices And Consumer Attitudes & Behaviors Toward Hotel Bathroom Amenities, Edward James Bobbett Dec 2010

An Investigation Of Sustainable Environmental Practices And Consumer Attitudes & Behaviors Toward Hotel Bathroom Amenities, Edward James Bobbett

UNLV Theses, Dissertations, Professional Papers, and Capstones

In the 1980s hotel operators became concerned with greening and sustainability. It was at this time the hospitality industry began focusing on energy efficiency and the sustainable development of tourism (Chan & Lam, 2001; Welford, Ytterhus, & Eligh, 1999). Since then, a global trend has emerged as hotels introduce programs to reduce the amount of resources used and the overall environmental impact they have on the planet, or their carbon footprint. The hospitality industry has introduced programs such as recycling in both the front and back of the house, energy-efficient lighting, towel re-use programs, linen exchange programs, Green Certifications, and …


A Mathematical Approach For Optimizing The Casino Slot Floor: A Linear Programming Application, Kasra Christopher Ghaharian Dec 2010

A Mathematical Approach For Optimizing The Casino Slot Floor: A Linear Programming Application, Kasra Christopher Ghaharian

UNLV Theses, Dissertations, Professional Papers, and Capstones

Linear programming is a tool that has been successfully applied to various problems across many different industries and businesses. However, it appears that casino operators may have overlooked this useful and proven method. At most casino properties the bulk of gaming revenues are derived from slot machines. It is therefore imperative for casino operators to effectively manage and cultivate the performance of this department. A primary task for the casino operator is planning and deciding the mix of slot machines in order to maximize performance.


This paper presents the task of optimizing the casino slot floor as a linear programming …


Unlv Magazine, Tony Allen, Shane Bevell, Donna Mcaleer, Ched Whitney, Cate Weeks Oct 2010

Unlv Magazine, Tony Allen, Shane Bevell, Donna Mcaleer, Ched Whitney, Cate Weeks

UNLV Magazine

No abstract provided.


Technology Enhancement In Hotel Guestroom, Chee Wah Peter Too Sep 2010

Technology Enhancement In Hotel Guestroom, Chee Wah Peter Too

UNLV Theses, Dissertations, Professional Papers, and Capstones

This is an exploratory research paper looking on various types of technology, facilities enhancement and devices adopted by hoteliers for their guestrooms to meet the ever increasing demand and expectations from their guests. This paper also explores the technologies and devices that owners use to leverage on business sustainability for their operations. As part of the corporate social responsibility, hotel owners are exploring the opportunities to increase these activities through the use of modern technology and devices to reduce damage to the environment such as using energy saving devices in their properties. Business and leisure travelers who are environmentally conscious …


Interview With Brandon Hill, Bamboo Sushi, 2010 (Audio), Brandon Hill Aug 2010

Interview With Brandon Hill, Bamboo Sushi, 2010 (Audio), Brandon Hill

All Sustainability History Project Oral Histories

Interview of Brandon Hill by Jeff Francoeur at Bamboo Sushi, SE Portland, Oregon on August 10, 2010.

The interview index is available for download.


Interview With Brad Bateman, Costco, 2010 (Audio), Brad Bateman Jun 2010

Interview With Brad Bateman, Costco, 2010 (Audio), Brad Bateman

All Sustainability History Project Oral Histories

Interview of Brad Bateman by Nemah Dalai at Costco Clackamas, Oregon on June 10th, 2010.

The interview index is available for download.


Effects Of Restaurant Green Practices: Which Practices Are Important And Effective?, Eunha Jeong, Soocheong Jang Jun 2010

Effects Of Restaurant Green Practices: Which Practices Are Important And Effective?, Eunha Jeong, Soocheong Jang

Caesars Hospitality Research Summit

As customers’ ecological concern is steadily increasing, demand for products and services designed to be less harmful to the environment has augmented. By executing green practices, many business owners believe the image of their companies can be improved. Furthermore, the improved image may eventually motivate the customers to use products or services offered by the green company. The restaurant industry is witnessing the green movement as well. Restaurant owners adopt green practices to their properties with the purpose of creating a distinctive image that can differentiate them from their competitors. Therefore, restaurateurs strive to get this competitive advantage by introducing …


Hotel Guests’ Perceptions Of Sustainable Hotel Practices In A Mexican Destination, Orie Berezan, Michelle Millar, Carola Raab Jun 2010

Hotel Guests’ Perceptions Of Sustainable Hotel Practices In A Mexican Destination, Orie Berezan, Michelle Millar, Carola Raab

Caesars Hospitality Research Summit

Hotel selection and attributes that are important to travelers has been extensively researched using a variety of methods (Dolnicar, 2002). Dolnicar & Otter (2003) confirmed, after reviewing 21studies related to hotel attributes, cleanliness as the top priority, followed by hotel location. In total, 173 attributes were identified that were related to image, price/value, the hotel itself, and service (Lockyer, 2005). None of those attributes, however, were related to environmental attributes of a hotel. For more than a decade, the hospitality industry has been under pressure by government legislation and regulations to implement environmental strategies and thereby reduce their carbon footprint …


Earthy Bride, Melissa S. Foerster May 2010

Earthy Bride, Melissa S. Foerster

UNLV Theses, Dissertations, Professional Papers, and Capstones

There are nearly 2.5 million couples getting married in the United States each year (Harrison, 2008, pg. xi). That breaks down to more than 6,300 weddings in a single day. The average wedding in the United States “produces 63 tones of CO2 and 400-600 pounds of trash” and therefore, newlyweds are creating over 3,500,000 pounds of trash in a single at their weddings (Harrison, 2009, ¶ 2)! The green movement is on the rise and wedding industry needs to implement it to meet new demands. In order to do people need to be informed of the importance, benefits and savings …


A Study Of Satisfaction Level Of Hong Kong Tourists With Hot Springs Hotels And Resorts In Guangdong, China, Rob Law, Ruby Yip Jan 2010

A Study Of Satisfaction Level Of Hong Kong Tourists With Hot Springs Hotels And Resorts In Guangdong, China, Rob Law, Ruby Yip

Hospitality Review

The research reported here aimed at examining Hong Kong tourists’ level of satisfaction with hot springs hotels and resorts in Guangdong, China. Primary data were collected and service quality and tourist satisfaction levels were measured using the SERVQUAL model. The empirical findings indicate that most tourists are satisfied with the service quality of these hotels and resorts. Among the different dimensions of service quality, empathy receives the highest score. Overall satisfaction receives a score only slightly better than average. The results also reveal significant relationships among customer satisfaction level, loyalty, and recommendation.


The Role And Significance Placed On Corporate Social Responsibility In The Hotel Industry In The South West Region Of Ireland., Shirley Millar Jan 2010

The Role And Significance Placed On Corporate Social Responsibility In The Hotel Industry In The South West Region Of Ireland., Shirley Millar

Theses

This research sets out to examine the concept of Corporate Social Responsibility in the context of the hotel industry, with a specific focus on Ireland and the South West Region. The study looked at the level of importance placed on CSR by both the hotel consumer and the hotel industry. The study also sought to determine the relevance of CSR as a source of competitive advantage

Interest in the practice of Corporate Social Responsibility (CSR) has become increasingly prominent in recent years. There has been a shift in practice from companies doing good to be seen to be doing good, …