Physical Sciences and Mathematics Commons^™

@Houstonpolice: An Exploratory Case Of Twitter During Hurricane Harvey, Seungwon Yang, Brenton Stewart

Faculty Publications

Abstract

Purpose

The purpose of this paper is to examine the Houston Police Department (HPD)’s public engagement efforts using Twitter during Hurricane Harvey, which was a large-scale urban crisis event.

Design/methodology/approach

This study harvested a corpus of over 13,000 tweets using Twitter’s streaming API, across three phases of the Hurricane Harvey event: preparedness, response and recovery. Both text and social network analysis (SNA) techniques were employed including word clouds, n-gram analysis and eigenvector centrality to analyze data.

Findings

Findings indicate that departmental tweets coalesced around topics of protocol, reassurance and community resilience. Twitter accounts of governmental agencies, such as …

Evaluation Criteria For Selecting Nosql Databases In A Single Box Environment, Ryan D. Engle, Brent T. Langhals, Michael R. Grimaila, Douglas D. Hodson

Faculty Publications

In recent years, NoSQL database systems have become increasingly popular, especially for big data, commercial applications. These systems were designed to overcome the scaling and flexibility limitations plaguing traditional relational database management systems (RDBMSs). Given NoSQL database systems have been typically implemented in large-scale distributed environments serving large numbers of simultaneous users across potentially thousands of geographically separated devices, little consideration has been given to evaluating their value within single-box environments. It is postulated some of the inherent traits of each NoSQL database type may be useful, perhaps even preferable, regardless of scale. Thus, this paper proposes criteria conceived to …

Recommender Systems For Large-Scale Social Networks: A Review Of Challenges And Solutions, Magdalini Eirinaki, Jerry Gao, Iraklis Varlamis, Konstantinos Tserpes

Faculty Publications

Social networks have become very important for networking, communications, and content sharing. Social networking applications generate a huge amount of data on a daily basis and social networks constitute a growing field of research, because of the heterogeneity of data and structures formed in them, and their size and dynamics. When this wealth of data is leveraged by recommender systems, the resulting coupling can help address interesting problems related to social engagement, member recruitment, and friend recommendations.In this work we review the various facets of large-scale social recommender systems, summarizing the challenges and interesting problems and discussing some of the …

A Trust-Aware System For Personalized User Recommendations In Social Networks, Magdalini Eirinaki, Malamati Louta, Iraklis Varlamis

Faculty Publications

Social network analysis has recently gained a lot of interest because of the advent and the increasing popularity of social media, such as blogs, social networking applications, microblogging, or customer review sites. In this environment, trust is becoming an essential quality among user interactions and the recommendation for useful content and trustful users is crucial for all the members of the network. In this paper, we introduce a framework for handling trust in social networks, which is based on a reputation mechanism that captures the implicit and explicit connections between the network members, analyzes the semantics and dynamics of these …

War Fighting In Cyberspace: Evolving Force Presentation And Command And Control, M. Bodine Birdwell, Robert F. Mills

Faculty Publications

The Department of Defense (DOD) is endeavoring to define war fighting in the global cyberspace domain. Creation of US Cyber Command (USCYBERCOM), a subunified functional combatant command (FCC) under US Strategic Command (USSTRATCOM), is a huge step in integrating and coordinating the defense, protection, and operation of DOD networks; however, this step does not mean that USCYBERCOM will perform or manage all cyberspace functions. In fact the vast majority of cyberspace functions conducted by the services and combatant commands (COCOM), although vital for maintaining access to the domain in support of their operations, are not of an active war-fighting nature. …

Usage Of And Satisfaction With Online Help Vs. Search Engines For Aid In Software Use, Charles J. Welty Ph.D.

Faculty Publications

Computer users have long been frustrated by software problems. It is unusual that the Help menu actually helps with the software problems they have. At the same time, computer science students and professionals have been using search engines to get help with the complex software they use. The use of search engines to get help with software by both computer scientists and students in other disciplines is investigated. Students from all disciplines tested were found to use and be more satisfied by search engines than Help. Further investigation showed that, generally, students went to other people more than Help or …

Planning Your Way To A More Usable Web Site, Pamela Gore, Sandra Hirsh

Faculty Publications

Planning for long-term periodic usability assessment is therefore as important as adding regularly fresh content and tracking usage. Fortunately, usability assessments need not be time consuming or expensive, unless your site is large and complex and you want to test it thoroughly each time. In a practical sense, usability assessment can reveal problems in the design, navigation, layout, or labeling that prevent users from finding what they need quickly. After analyzing your environment and setting the stage for ongoing usability assessment, it is time to develop the usability assessment plan, which will serve as the blueprint for usability assessment activities …

Search And Recovery Of The Space Shuttle Columbia: A Geospatial 1st Responder Perspective, Jeffrey M. Williams

Faculty Publications

A first person account of the Texas geospatial volunteers and their efforts to recover the remains of the Space Shuttle Columbia and her crew lost over eastern Texas and western Louisiana on February 1st, 2003.

The Effect Of Domain Knowledge On Elementary School Children's Search Behavior On An Information Retrieval System: The Science Library Catalog, Sandra Hirsh

Faculty Publications

Few information retrieval systems are designed with children’s special needs and capabilities in mind. We need to learn more about children’s information-seeking behavior in order to provide them with information-based tools which support exploratory learning. This dissertation examines children’s search behavior on a hypertext-based automated library catalog designed for elementary school children. The focus of this research is on the effect of domain knowledge on children’s search performance, search behavior, and learning as they look for science books on this system. Reseaxch has shown that level of domain knowledge in~luences the way people search for information. Data was collected through …