Open Access. Powered by Scholars. Published by Universities.®
- Discipline
- Keyword
-
- Hospital (12)
- Marketing strategy (11)
- Marketing mix (10)
- Hospital. (7)
- COVID-19 (6)
-
- Marketing (5)
- Patient safety (4)
- Nurse (3)
- Nurses (3)
- Patient satisfaction (3)
- Price (3)
- Service (3)
- ABC method (2)
- Lean hospital (2)
- Marketing Mix (2)
- Marketing Strategy (2)
- Marketing mix. (2)
- Medical record (2)
- Medical tourism (2)
- National health insurance (2)
- Organizational culture (2)
- Outpatient (2)
- Outpatient waiting time (2)
- Patient safety culture (2)
- Place (2)
- Prescription (2)
- Process flow (2)
- Quality (2)
- STP (2)
- Targeting (2)
Articles 31 - 60 of 143
Full-Text Articles in Health Services Research
Analisis Strategi Pemasaran Layanan Baby Care Di Rsu Bhakti Rahayu Denpasar Tahun 2020, I Nyoman Gede Semarajana, Ida Bagus Nyoman Maharjana
Analisis Strategi Pemasaran Layanan Baby Care Di Rsu Bhakti Rahayu Denpasar Tahun 2020, I Nyoman Gede Semarajana, Ida Bagus Nyoman Maharjana
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Baby massage has long been known to be beneficial in helping baby's growth and development and is a hereditary tradition. The benefits of baby massage have been shown in various studies, but the lack of mother's knowledge about how to properly massage a baby also encourages mothers to seek baby massage services to both shamans and baby spas. These factors enable Bhakti Rahayu Hospital to develop Baby Care services in 2020 as a form of continuity of services provided to post-partum mothers. The purpose of this study was to analyze the marketing strategy of Baby Care services at Bhakti Rahayu …
Kesiapan Masyarakat Dalam Menghadapi Penyakit Pasca Banjir Di Dusun Lohgawe Desa Gawerejo Kecamatan Karangbinangun Kabupaten Lamongan, Muhamad Ganda Saputra, Faizatul Ummah
Kesiapan Masyarakat Dalam Menghadapi Penyakit Pasca Banjir Di Dusun Lohgawe Desa Gawerejo Kecamatan Karangbinangun Kabupaten Lamongan, Muhamad Ganda Saputra, Faizatul Ummah
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Floods cause post-flood diseases including diarrhea, leptospirosis dengue fever, ARI, intestinal worms, skin diseases and various other comorbidities. Objective: This study aims to describe the readiness of the community to face post-flood diseases in Lohgawe Hamlet, Gawerejo Village, Karangbinangun Lamongan District. This study used a descriptive design, with a population of 70 community heads and a sample of 59 community heads. The sampling used is simple random sampling. Collecting data with questionnaire sheets, scoring, coding, tabulating and drawing conclusions with percentages. Based on the results of the study, it was found that most of the readiness of public funds in …
Analysis Of Relationship Between The Role Of Human Resources Of Development (Hrd) With Nursing Performance In Sri Ratu General Hospital In 2019, Maria Seri
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Recruitment and development there is an entrance which is crucial for the availability of qualified staff employees. The recruitment process of each company certainly has a different mechanism, the company should carry out recruitment in accordance with applicable regulations. Errors in recruiting employees will result in companies will get employees who are not as expected. Development is a means to improve the mastery of various skills and work implementation techniques, especially to develop intellectual abilities and human personality so that the company's performance is better and makes the company's continuity continue. The purpose of this study was to determine the …
Analisis Pemasaran Rumah Sakit Berbasis Bukti, Aprildah Nur Sapardin
Analisis Pemasaran Rumah Sakit Berbasis Bukti, Aprildah Nur Sapardin
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
The annual growth rate of the private hospital sector increased rapidly by an average of 17.3%. The hospital management must make an effective marketing strategy to remain competitive, while still prioritizing quality health services and affordable to the community. The marketing mix is an example of an effective marketing strategy. One of the important elements of the marketing mix is physical evidence. The method used in writing this article is the Systematic Literature Review method by doing free searching on the Google Scholar website and the PubMed database using the keywords physical evidence, hospital physical evidence, mix marketing in hospital, …
Pengaruh Bauran Pemasaran Terhadap Kepuasan Pasien Yang Diperoleh Dari Tingkat Kunjungan Pasien Ke Rumah Sakit: Literature Review, Akhmad Safi’I, Wahyu Sulistiadi
Pengaruh Bauran Pemasaran Terhadap Kepuasan Pasien Yang Diperoleh Dari Tingkat Kunjungan Pasien Ke Rumah Sakit: Literature Review, Akhmad Safi’I, Wahyu Sulistiadi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Efforts to satisfy consumer needs are carried out by every company with various strategies and methods with the hope that consumers will be satisfied and will make repeat purchases. If a consumer has turned into a loyal customer because his satisfaction is fulfilled, then the consumer will not switch to other similar company products or services. In the context of a hospital as well, people will selectively choose a hospital that they consider satisfied with hospital services and the impact on loyalty obtained from increased patient visits. This article aims to determine the effect of the marketing mix on patient …
Strategi Pemasaran Program Green Laboratory Menuju Green Hospital Dengan Metode Segmenting, Targeting, And Positioning Serta Marketing Mix Di Rsup Dr. Sardjito, Yogyakarta, Purbosari Purbosari
Strategi Pemasaran Program Green Laboratory Menuju Green Hospital Dengan Metode Segmenting, Targeting, And Positioning Serta Marketing Mix Di Rsup Dr. Sardjito, Yogyakarta, Purbosari Purbosari
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Health services have the main objective of improving health and preventing disease with the community as the main target. The demand for service needs from hospital customers has shifted towards a complete service based on the comfort and safety of the hospital environment. The green hospital policy is the answer to the shift in demands for the quality of hospital services for the community. In an effort to realize Dr. Sardjito as an environmentally friendly hospital (green hospital), the Integrated Laboratory Installation (ILK) has great potential to contribute through its role as a green laboratory. One of the efforts that …
Strategi Pemasaran Dalam Pengembangan Pelayanan Klinik Estetika, Maria Wahyu Daruki, I Nyoman Gede Bayu Wiratama Suwedia
Strategi Pemasaran Dalam Pengembangan Pelayanan Klinik Estetika, Maria Wahyu Daruki, I Nyoman Gede Bayu Wiratama Suwedia
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Aesthetic Services is growing in many big cities and developing cities in Indonesia. It is due to the tendency of people who want to improve their physical performance, in the era of national health insurance, private hospitals must also improve and add services to clients while maintaining good service and adding new services which can be another source of income for hospital. Services provided with mottto from Bhakti Rahayu Hospital Denpasar "we care and we serve" Bhakti Rahayu Hospital Denpasar wants to be able to provide beauty and skin care services to the community at large with low prices and …
Strategi Pemasaran Program In Vitro Fertilization (Ivf) Dengan Metode Segmenting, Targeting, And Positioning Dan 4p (Product, Place, Price, Promotion) Di Denpasar, Bali, Ida Ayu Wirastuti, Ni Putu Ayu Prima Dewi
Strategi Pemasaran Program In Vitro Fertilization (Ivf) Dengan Metode Segmenting, Targeting, And Positioning Dan 4p (Product, Place, Price, Promotion) Di Denpasar, Bali, Ida Ayu Wirastuti, Ni Putu Ayu Prima Dewi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Medical services related to infertility, In Vitro Fertilization (IVF), or often called IVF, are apparently increasingly in demand by the people of Indonesia. This is shown by the continued growth of patients in the country who use medical services related to IVF. Within a year, the growth reached 25%. In fact, the potential market is predicted to reach 200 thousand patients. Bali Royal Hospital is one of the private hospitals located in Denpasar City, where one of the superior services owned by the Hospital is IVF or IVF. Where this IVF program has also been present in several hospitals in …
Peningkatan Mutu Dan Kemampuan Pelayanan Laboratoriumoratorium Di Rs Harapan Sehati, Eko Suprayogi
Peningkatan Mutu Dan Kemampuan Pelayanan Laboratoriumoratorium Di Rs Harapan Sehati, Eko Suprayogi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
According to Permenkes RI No. 411/Menkes/Per/III/2010, Clinical Laboratoriumoratory is a health laboratoriumoratory that carries out clinical specimen examination services to obtaininformation about individual health, especially to support efforts to diagnose diseases, and restore health. Therefore, clinical laboratoriumoratory requirements have also been determined according to its level (pratama, middle or major). The Harapan Sehat Hospital (Harti Hospital) is a hospital that was physically built as a General Hospital with a classification of C with a capacity of 110 beds (TT). The profile of the laboratoriumoratory at Harti Hospital, prior to repairs, was the pratama general clinical laboratoriumoratory that collaboratoriumorated with outside …
Strategi Place Dalam Pemasaran Rumah Sakit Di Indonesia; Systematic Review, Asriyanti Bandaso, Dyani Kusumowardhan, Herlin Putri Tanjung, Lili Marliani, Megadianty Mokoginta
Strategi Place Dalam Pemasaran Rumah Sakit Di Indonesia; Systematic Review, Asriyanti Bandaso, Dyani Kusumowardhan, Herlin Putri Tanjung, Lili Marliani, Megadianty Mokoginta
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Hospitals must have a good marketing plan to increase patient interest in using its services. Marketing mix is a marketing strategy consisting of product, price, place, promotion, people, process and physical evidence. The Place Strategy refers to the ease of consumers accessing services. For this reason, we want to know how the role of place strategy in hospital marketing mix in Indonesia. This systematic review uses the PRISMA method. Searching uses Google Scholar and Garuda Ristekdikti electronic databases. Inclusion criteria, research articles, published from 2010 to 2019, and carried out in Indonesia. The keywords are "Marketing Mix", Hospital, Place, and …
Analisis Pengaruh Bauran Pemasaran Terhadap Rumah Sakit Publik Dan Privat: Systematic Review, Tiara Edithia, Tantri Puspa Ditya, Dewi Citra Puspita
Analisis Pengaruh Bauran Pemasaran Terhadap Rumah Sakit Publik Dan Privat: Systematic Review, Tiara Edithia, Tantri Puspa Ditya, Dewi Citra Puspita
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
The types of healthcare services available to patients in general may be divided into two categories – public and private hospitals. Mix-marketing element is a marketing approach that may be used to evaluate factors that affect patient tendency to choose one type of healthcare service. Aims: identify factors that affect patient tendency to choose public and private hospitals. This study implemented the Preferred report items for systematic reviews and meta-analysis (PRISMA) method. Literature search in PubMed and Google Scholar using the keywords mix-marketing element, private hospital, and public hospital resulted in six studies that use the mix-marketing element with a …
Analisis Produk Layanan Layanan Rawat Inap Di Rsud Wangaya Denpasar Berdasarkan Stp Dan 4 P (Product, Price, Place Dan Promotion), Ni Putu Sri Wahyuni
Analisis Produk Layanan Layanan Rawat Inap Di Rsud Wangaya Denpasar Berdasarkan Stp Dan 4 P (Product, Price, Place Dan Promotion), Ni Putu Sri Wahyuni
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Service marketing strategy will increase the level of customer satisfaction with marketing mix consisting of 4 P (product, price, place, promotion) and supported by modern STP marketing strategies (Segmenting, Targeting and Positioning) as a technique to look for market opportunities, so that the hospital is able to provide health services according to customer needs. The research conducted is descriptive research, which is a research method that aims to describe a situation objectively, to solve the problem being faced. The data used are secondary data that includes inpatient visit data, occupancy data for inpatient rooms, and community satisfaction data in inpatient …
Penggunaan Media Sosial Di Rumah Sakit: A Systematic Review, Andini Tri Wijayati, Angesti Drea Habsari Drea Habsari, Arinahaq Arinahaq, Fiki Kusumasari, Rosa Selvia, Rovels Agber Maywell Iroth
Penggunaan Media Sosial Di Rumah Sakit: A Systematic Review, Andini Tri Wijayati, Angesti Drea Habsari Drea Habsari, Arinahaq Arinahaq, Fiki Kusumasari, Rosa Selvia, Rovels Agber Maywell Iroth
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
The progression of Internet access changes from passive consumer interaction becomes active consumer to seek health information. Social media not only a recreational instrument but also for business and organization. Initially, consumers obtained health information from websites that were one-way (only receiving information) but nowadays social media change consumer become two directions (receiving and spread information). This eligibility study was a systematic review with PRISMA (Preferring Reposting Items for Systematic Review and Meta-Analysis Protocols) approach. Conducted by searching articles from one database Science Direct and published from January 2014 to 2019. Searching and screening proces resulted in 5 articles to …
Faktor Harga Dalam Strategi Pemasaran Rumah Sakit, Silvia Evalina Tarigan, Retno Dewi Sulistyowati, Melanie Vandauli, Mia Mariani, Petra Ade Paramita Lestari Ade Paramita Lestari, Prisca Gisella
Faktor Harga Dalam Strategi Pemasaran Rumah Sakit, Silvia Evalina Tarigan, Retno Dewi Sulistyowati, Melanie Vandauli, Mia Mariani, Petra Ade Paramita Lestari Ade Paramita Lestari, Prisca Gisella
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
One element of a marketing strategy is the marketing mix. Marketing mix is growing, especially in the service sector, not only covering 4P, but including 7P. The 7P concept consists of (product, price, place, promotion, people, process, and physical environment) that is used to make decisions in making marketing communication strategies. In this literature study, particular will be discussed related to price factors in hospital marketing strategies. This literature study uses analysis methods from various sources such as textbooks, journal reference books and e-books related to price factors in hospital marketing strategies. Pricing is classified based on three approaches, including …
The Influence Of Marketing Mix In Medical Tourism, Heppi Kartika Rahmawati
The Influence Of Marketing Mix In Medical Tourism, Heppi Kartika Rahmawati
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Marketing mix, medical tourism, 7P marketing
Pelayanan Consultation Liaison Psychiatry (Clp) Menuju Peningkatan Pelayanan Yang Lebih Holistik Di Rumah Sakit Tingkat Ii Udayana Denpasar, Rinie Indah Chandra Wirasati, Ede Surya Darmawan
Pelayanan Consultation Liaison Psychiatry (Clp) Menuju Peningkatan Pelayanan Yang Lebih Holistik Di Rumah Sakit Tingkat Ii Udayana Denpasar, Rinie Indah Chandra Wirasati, Ede Surya Darmawan
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
In the past, the medical field was still dominated by a medical model approach which was still overshadowed by a physical-psychic dichotomy. The reality shows that there are a lot of 'sick' conditions that are not enough to be overcome only by a medical model approach. Many physical complaints do not show obvious physical abnormalities, as well as many physical diseases whose morbidity and mortality are strongly influenced by mental-emotional conditions. Not to mention the various conditions of chronic illness or disability, which have a mental-emotional / psychosocial impact that greatly reduces the quality of life of the patient in …
Marketing Mix Vs Loyalitas Pasien: Studi Literatur, M. Andri Junaidi, Wahyu Sulistiadi
Marketing Mix Vs Loyalitas Pasien: Studi Literatur, M. Andri Junaidi, Wahyu Sulistiadi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Marketing is the entire activity and process of making, communicating, delivering, offering something feasible for customers, clients, co-workers and society in general. The relationship with the hospital, because the hospital is classified as a semi-business organization. Hospitals must use marketing to face all the problems that exist and take all opportunities in order to survive, one of which is the marketing mix. The method used in this paper is a literature review using PRISMA. This resulted in 13 journals, both domestic and foreign. The marketing mix is needed as a way of marketing the hospital. From the search results, it …
Strategi Segmentasi, Target Dan Posisi Pasar Klinik Aestetik Di Rs Multazam Medika, Evie Ni’Matunnisa
Strategi Segmentasi, Target Dan Posisi Pasar Klinik Aestetik Di Rs Multazam Medika, Evie Ni’Matunnisa
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Aesthetics Clinic is a product that began to be developed, both independent clinics or in hospitals. With the growing technology used, it makes people more concerned about skin health so that beauty service products can be an alternative business strategy that can be developed and become a profit for private hospitals today. With the increasing competition between hospitals, the addition of aesthetic clinic services at Multazam Medika Hospital is expected to bring something new in the development of hospital marketing products. This study uses a descriptive analysis methodology whose results will be input for hospitals in determining business strategies.
Studi Deskriptif Analisa Promosi Layanan Rumah Sakit, Ni Putu Indra Dewi, Anindita Santoso, Handi Wirawan, Joan Puspita Tanumihardja
Studi Deskriptif Analisa Promosi Layanan Rumah Sakit, Ni Putu Indra Dewi, Anindita Santoso, Handi Wirawan, Joan Puspita Tanumihardja
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Health services have entered an era of competition that requires hospitals to be able to provide superior services to attract consumers (patients). Hospitals need to implement an effective marketing system so that outreach targets and ultimately service utilization can be achieved by using integrated marketing communication techniques to coordinate and control various elements of the promotional mix. In this manuscript, the researcher analyzes the promotion of hospital services using a descriptive study method.
Strategies Of Hospital Marketing For Increasing Patient Satisfaction: A Systematic Review, Lenggo Geni Sari
Strategies Of Hospital Marketing For Increasing Patient Satisfaction: A Systematic Review, Lenggo Geni Sari
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Patient satisfaction is the most important of hospital goal. The hospital who has focused to customer satisfaction, obtain some basic benefits, like the hospital's reputation is more positive in the eyes customers and the community and encourage the creation of customer loyalty which makes it possible for hospitals increase profits, harmoniously the relationship of the hospital to its customers and encourage everyone in the hospital to work with more goals well. Strategies of hospital marketing are needed to increase patient satisfaction. We use Systematic Review with PRISMA method retrieved from online database such as ProQuest, Wiley online, J Store, Sciencedirect …
Business Development Of Dental Services Marketing In Hospital: A Systematic Review, Ferti Dwi Ekasari, Wahyu Sulistiadi
Business Development Of Dental Services Marketing In Hospital: A Systematic Review, Ferti Dwi Ekasari, Wahyu Sulistiadi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
One of the health services in the hospital is dental and oral health care. Hospitals must establish a good marketing strategy for their organizations in an effort to continue to improve or maintain the expected position. Based on the above, it is necessary to know what efforts can be made by dental outpatient clinics in developing marketing of dental and oral health services in dental clinics in hospitals to increase patient visits to hospital dental clinics. This study use Systematic Review with PRISMA method retrieved from online database such as ProQuest, willy online, J Store, Scopus and Google Schoolars using …
Analisis Perencanaan Obat Berdasarkan Metode Abc Indeks Kritis Di Instalasi Farmasi Rumah Sakit Umum Daerah Ciawi, Irwan Unggul Widodo, Pujianto Pujianto
Analisis Perencanaan Obat Berdasarkan Metode Abc Indeks Kritis Di Instalasi Farmasi Rumah Sakit Umum Daerah Ciawi, Irwan Unggul Widodo, Pujianto Pujianto
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Pharmacy unit has important role to determine service quality in hospital. For supporting patients service, Ciawi Region Public Hospital used drugs based on national formulatorium which is contain 1.176 kind of drugs with investation value Rp. 17.315.126.250,-. Ciawi Region Public Hospital already became National Health Coverage provider since 2014 with 74,04% the Indonesian National Healthcare Insurance (BPJS) patients and getting increase everyday. The big investation and amount of drugs need to supervise for accurate drugs support and getting effectivity and eficiency. Consumption method which already used by Ciawi Region Public Hospital is not fulfillt he drugs demand yet, still making …
Strategi Pemasaran Modalitas Radiologi Mri Dengan Metode Analisis Segmentasi,Target, Dan Posisi Di Rs Harapan Keluarga Mataram, Handi Wirawan
Strategi Pemasaran Modalitas Radiologi Mri Dengan Metode Analisis Segmentasi,Target, Dan Posisi Di Rs Harapan Keluarga Mataram, Handi Wirawan
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
The increasing number of hospitals in Indonesia, as well as the increasing public demand for quality and affordable health facilities, has made competition in the hospital service industry so tight. In order to compete more effectively, hospitals need to implement marketing strategies. This research is a research in the field of hospital marketing management, especially regarding the analysis of segments, targets, market position and product differentiation of services at the general inpatient unit of RSHK Mataram. This study aims to find out empirical evidence about the effect of Segmentation, Targeting, and Positioning Strategies on the marketing strategy of MRI radiology …
Analisis Produk Layanan Rawat Inap Di Rsud Wangaya Denpasar Berdasarkan Stp (Segmenting, Targeting, Positioning) Dan 4 P (Product, Price, Place, Promotion), Ni Putu Sri Wahyuni
Analisis Produk Layanan Rawat Inap Di Rsud Wangaya Denpasar Berdasarkan Stp (Segmenting, Targeting, Positioning) Dan 4 P (Product, Price, Place, Promotion), Ni Putu Sri Wahyuni
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Service marketing strategy will increase the level of customer satisfaction with marketing mix consisting of 4 P (product, price, place, promotion) and supported by modern STP marketing strategies (Segmenting, Targeting and Positioning) as a technique to look for market opportunities, so that the hospital is able to provide health services according to customer needs. Descriptive research has been conducted to describe a situation objectively, to solve the problem being faced. The data used are secondary data that includes inpatient visit data, occupancy data for inpatient rooms, and community satisfaction data in inpatient rooms. Based on the results of the study, …
Pengaruh Pelaksanaan Code Stemi Terhadap Strategi Pemasaran Rsupn Dr Cipto Mangunkusumo, Eka Ginanjar, Amal Chalik Sjaaf, Wahyu Sulistiadi
Pengaruh Pelaksanaan Code Stemi Terhadap Strategi Pemasaran Rsupn Dr Cipto Mangunkusumo, Eka Ginanjar, Amal Chalik Sjaaf, Wahyu Sulistiadi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Nowadays, the competition in the hospital industry business is getting tougher. For this reason, hospitals are required to have innovations and strategies to attract patients. One of the necessary things to encourage patients to come to the hospital is a good hospital marketing strategy. This research aims to identify the impact of CODE STEMI program on the marketing strategy of the Cipto Mangunkusumo National General Hospital. This research uses quantitative methods by tracking medical records and administrative documents, as well as qualitative methods by observation and in-depth interviews. The results showed a decrease in mortality, MACE, door to balloon time, …
Improving Patient Safety And Hospital Service Quality Through Electronic Medical Record: A Systematic Review, Muhammad Firdaus
Improving Patient Safety And Hospital Service Quality Through Electronic Medical Record: A Systematic Review, Muhammad Firdaus
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
To understand the Electronic medical records (EMR) role in improving patient safety and hospital’s service quality. Articles that included and assessed for the eligibility in this review was an article that show an effect of patient’ safety, and product quality in hospital in correlation on using EMR. The most important function of EMR implementation is to improve patient safety in hospital, in addition to reducing cost. EMR reduce excess cost of Hospital Acquired Condition (HAC) by 16%, reduce death due to HAC by 34%. Doctor and nurse’s belief that the quality of patient data is better when EMR are easier …
Analysis Of Marketing Mix Element Affecting Medical Tourism, Tiara Edithia Natalia, Wahyu Sulistiadi
Analysis Of Marketing Mix Element Affecting Medical Tourism, Tiara Edithia Natalia, Wahyu Sulistiadi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Medical tourism sector, for third world nowadays, is a multifactorial sector that has slowly risen to the point of becoming one of the industries that produces income and pretty competitive in the world, and also has been considered as sophisticated tourism in modern field. This study aims to investigate the elements of the marketing mix and other factors that influence medical tourism. Preferred Reporting Items for Systematic Reviews and Meta Analyses (PRISMA) was used in this study From 11 articles reviewed, it’s found that almost all of the marketing mix element were related to medical tourism in a country. Some …
Analisis Kinerja Dokter Verifikator Internal Dalam Menurunkan Angka Klaim Pending Di Rsud Koja Tahun 2018, Ayu Nadya Kusumawati, Pujianto Pujianto
Analisis Kinerja Dokter Verifikator Internal Dalam Menurunkan Angka Klaim Pending Di Rsud Koja Tahun 2018, Ayu Nadya Kusumawati, Pujianto Pujianto
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
The doctor's internal verifier has an important task in reducing the number of pending claims especially for controlling the suitability of coding with diagnoses on medical resumes. This research explain that the performance of internal verifier doctors in reducing the number of pending claims in Koja Hospital in 2018 by reviewing claims files and observations on claim data from 2017 to 2019. This study uses an intervention evaluation study design by analyzing quantitative and qualitative data. The method used is to compare data coding errors on pending hospitalization claims Pre-intervention and Post-Intervention doctor internal verifiers both in number of claims …
Analisis Ketidaklengkapan Rekam Medis Pasien Rawat Inap Di Rumah Sakit Dharma Kerti Tabanan, Made Karma Maha Wirajaya, Ni Made Umi Kartika Dewi
Analisis Ketidaklengkapan Rekam Medis Pasien Rawat Inap Di Rumah Sakit Dharma Kerti Tabanan, Made Karma Maha Wirajaya, Ni Made Umi Kartika Dewi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
One parameter to determine the quality of health services in hospitals are information from medical records that is good and complete. Based on observations, there are some pieces of missing medical records and there are still some incomplete medical records. This study aim to analysis the complete inpatients medical records at Dharma Kerti Tabanan Hospital. This study was descriptive study conducted at the Dharma Kerti Tabanan Hospital. This study use 232 inpatients medical records and use systematic random sampling. Based on the results of the analysis found that in terms of completeness of identification, classified as incomplete (99.14%). In terms …
Strategi Pemasaran Pelayanan Home Care Rumah Sakit Umum Bhakti Rahayu Denpasar, I Nyoman Gede Bayu Wiratama Suwedia, Maria Wahyu Daruki
Strategi Pemasaran Pelayanan Home Care Rumah Sakit Umum Bhakti Rahayu Denpasar, I Nyoman Gede Bayu Wiratama Suwedia, Maria Wahyu Daruki
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Changes in the pattern of diseases to degenerative diseases and chronic diseases are growing lately and many hospitals have not yet developed chronic disease services. Bhakti Rahayu General Hospital has one of them Home Care (HC) services that has been running but has not developed well due to the lack of marketing to patients with categories and diagnoses of diseases that can be treated with HC, so it is necessary to develop and plan strategies in marketing home care services as one of the hospital's earnings. This study was conducted using a pattern of observation and participation; in-depth interviews with …