Systems Engineering Commons^™

Learning By Doing - Energy Systems Management, Nima Shahriari, Adrian V. Gheorghe

Engineering Management & Systems Engineering Faculty Publications

Climate change concerns have confronted energy policy makers by unprecedented challenges in the 21st century. Revolution of renewable energy technologies, as well as more efficient energy systems, has been promising in the context of global warming. However, these technologies are not maturing and chaning. Consequently planning for development of these resources requires dealing with various multidisciplinary research questions such as financial feasibility of renewable energy projects. Nevertheless, there is considerable lack of education programs offering multidisciplinary approach for addressing the current energy challenges. Based on the 21st evolving energy landscape, an interdisciplinary graduate certificate course work was designed at Old …

Safety Culture Monitoring: A Management Approach For Assessing Nuclear Safety Culture Health Performance Utilizing Multiple-Criteria Decision Analysis, James Harold Warren Jr.

Engineering Management & Systems Engineering Theses & Dissertations

Nuclear power plants are among the most technologically complex of all energy facilities. This complexity reflects the precision needed in design, maintenance and operations to harness the energy of the atom safely, reliably and economically. Nuclear energy thus requires consistent, high levels of organizational performance by the highly skilled professionals who operate and maintain nuclear power plants (Nuclear Energy Institute [NEI], 2014, p. 1).

A key element for achieving consistent, high levels of performance in a nuclear organization is its safety culture. Nuclear safety culture is for an organization what character and personality is for an individual: a feature that …

Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson

International Journal of Aviation, Aeronautics, and Aerospace

Customer service at airports has become a key priority for airport operators given the high degree of competitions. This paper uses an airport customer service model to analyze three examples from the United Arab Emirates (UAE). Passenger interviews, statistical information, customer feedback and other forms of information have been utilized to learn more about the customer view on the quality of service offered at these three airports. Detailed qualitative analysis of these case studies has highlighted some key issues in the area of customer service and identifies some opportunities for improvement.

A Systems-Based Framework For The Assessment Of Performance Measurement System Implementations In R&D Organizations, Kenneth S. Baggett Jr.

Engineering Management & Systems Engineering Theses & Dissertations

Performance measurement is utilized by organizations in all industries, including research and development (R&D). Measures are developed, data are collected, and the measurement results are used to drive the organization. The implicit hope is, of course, that the measures drive the organization to improve. However, literature identifies high failure rates directly related to performance measurement system (PMS) implementations. Establishing the fundamental operational characteristics associated with successful PMSs would provide a significant contribution towards the establishment of PMS assessment criteria. This research addresses this gap through the use of a grounded theory method employed to identify these operational characteristics, assesses the …

Assessing The Impact Of Electronic Health Record Systems Implementation On Hospital Patient Perceptions Of Care, Katherine Sofia Palacio Salgar

Engineering Management & Systems Engineering Theses & Dissertations

The delivery of health care services has been impacted by advances in Knowledge Management Information Systems (KMIS) and Information Technology (IT). The literature reveals that Electronic Health Records Systems (EHRs) are a comprehensive KMIS. There is a wide recognition in the body of knowledge that demonstrates the potential of EHRs to transform all aspects of health care services and, in consequence, the performance of Health Care Delivery Organizations (HCDO). Authors of published research also agree that there is a need for more empirical contributions that demonstrate the impact of EHRs upon HCDO. It is argued that in most cases, studies …

Design Thinking In Enterprise Supply Chains, Edward Sweeney

Other Resources

No abstract provided.

Simulation-Based Optimisation Model For The Lean Assessment In Sme: A Case Study, Amr Arisha, Amr Mahfouz, John Shea

Conference papers

Due to their space limitation and small production scale, small and medium enterprises (SME) are vulner-able to rapid changes. Lean principles are considered as effective improvement approach to eliminate sys-tem’s waste and inefficiencies. Although much of the academic materials have addressed the lean practic-es into large, global companies, they can still be adjusted to SMEs. Risks are usually associated with lean implementation process due to the drastic required changes in business policies and operations. Simulation can be successfully used to predict the impact of the proposed changes ahead of the implementation which helps to mitigate risks. Integrating simulation with optimization …

Towards An Organizational Strategic Vitality Theory: A Study Of A Public Sector Board Of Directors, Keith L. Woodman

Engineering Management & Systems Engineering Theses & Dissertations

Boards of directors govern practically all organizations of significant size in the public and private sector. Improving the understanding of how boards function is critical because when boards fail, the results can be devastating. Little is understood about the functioning of boards of directors in the public sector, which accounts for a significant amount of the gross national product of the world's economy. The author observed a public sector board of directors for one year. Using the grounded theory research method to analyze the observations, he generated a theory of organizational strategic vitality that describes how a board of directors …

A Method To Improve The Sustainment Of Systems Based On Probability And Consequences, Michael Ashton Gaintner

Engineering Management & Systems Engineering Theses & Dissertations

The FROST Method is presented which improves the efficiency of long-term sustainment of hardware systems. The FROST Method makes sustainment and scheduling decisions based on the minimization of the expected value of current and future costs. This differs from current methods which tend to base decisions not on the expected value of costs, but on the expected inventory demand found through projections using data which is often inaccurate.

Distributions are used to account for randomness and inaccuracy in inputs such as failure rates and vendor-claimed dates for end of production. A Monte Carlo technique is then used to convert these …

Implementing A Functional Iso 9001 Quality Management System In Small And Medium-Sized Enterprises, Andres Sousa-Poza, Mert Altinkilinc, Cory Searcy

Engineering Management & Systems Engineering Faculty Publications

This conceptual paper provides guidance for the implementation of a functional ISO 9001 quality management system (QMS) in small and medium-sized enterprises (SMEs). To help a SME understand its starting point, four initial states for QMS implementation are defined. Five paths for moving the QMS from the initial state to the desired state are described. To support the transition from the initial to the desired state, some key considerations in implementing a QMS in SMEs are discussed. The paper is based on site visits and implementation assistance the authors have provided to several SMEs. It is anticipated the paper will …

Leanness And Agility In Job Shops: A Framework For A Survey Instrument Developed Using The Delphi Method, Zaki Kuruppalil

All-Inclusive List of Electronic Theses and Dissertations

Manufacturers are facing new challenges as competition has become global. Manufacturing companies arc looking for strategies which would help them gain an edge over their competitors. In the United States, lean manufacturing and agile manufacturing have been gaining importance among industries. Agile manufacturing was developed when the United States Department of Defense (DOD) requested Iacocca Institute at Lehigh University to develop a manufacturing framework that could give US companies an edge over their worldwide competitors whereas lean manufacturing has its roots tied to the Toyota Production System (TPS). This raises the questions: what is the clear difference between the two …

The Analytic Hierarchy & The Analytic Network Processes In Multicriteria Decision Making: A Comparative Study, Ali K. Taslicali

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the critical benefits and factors of decision making models in a changing technological environment. Decision making models are helping tools for the managers or decision makers to make future plans by using qualitative or quantitative data. In this research, a general idea about decision making models and, comparison between the two important models, the Analytical Hierarchy Process (AHP) and the Analytical Network Process (ANP), are introduced. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further …

Assessing The Usefulness Of The Decision Framework For Identifying And Selecting Knowledge Management Projects, Kevin G. Budai

Theses and Dissertations

Knowledge management (KM) is becoming recognized as a valuable tool for the Department of Defense (DoD) in its effort to maintain a competitive, strategic advantage against its enemies in a new threat environment. Decision superiority is the ultimate end result and is only possible through the effective and efficient use of its chief key resource--knowledge. As the Air Force seeks to transform the way it does business the concept of knowledge management has made its way to the forefront of both the Air Force's Information Strategy and Information Resource Flight Plan. This research assesses the usefulness of a knowledge management …

The Quality Problem Solving Method And Its Effectiveness At Nortech Inc., Jeffrey Henderson

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

A Comparative Study On Projected And Actual Manufacturing Times To Identify The Source Of Customer Delinquency, Zaki Kuruppalil

All-Inclusive List of Electronic Theses and Dissertations

This study was an investigation of the projected lead time and the actual lead time for a part manufactured at Tri-Industries Inc., Terre Haute, Indiana. The research was focused on a single part produced in Tri-Industries. The problem was that there is a difference in the projected lead time and the actual lead time of the part under investigation. The actual lead time was longer than projected lead time, which resulted in the company being delinquent in customer delivery. This investigation was conducted to find out the source for customer delinquency for a single part in Tri-Industries. The conclusion was …

Meta-Ethnographic Development Of A Dialogue Methodology Applied To Organization Discourse, Shelley P. Gallup

Engineering Management & Systems Engineering Theses & Dissertations

A gap exists between theoretical stances that acknowledge the importance of dialogue as a dynamic within socially constructed structures, and "steersmanship" of those constructs--e.g., directing, intervening or transforming organizations. A "mechanism" which links theory with practice is missing, leaving practitioners with an acknowledgment of dialogue's central position, but without tools to enact this centrality in practice or research. This research constructs a conceptual model of dialogue, derived from the literature. Using this model as a base, the research seeks to generate a dialogue methodology bridging theory and practice with respect to organizational dialogue. The model, methodology, and research results are …

Consortia As Technology Innovation Management Vehicles: Toward A Framework For Success In Venture Based Public-Private Partnerships, Ralph B. Saunders Ii

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to explore the approach by federal/state agencies, university, and private sector consortia to develop and manage commercialization of innovation technologies. The evaluation, support, and management of technologically based consortia has traditionally been held in the private sector. There is a somewhat mature literature guiding innovation management (Utterback 1996; Rosenberg et al. 1994; Quinn 1997, 1992) in the private sector. However, there is an increasing emergence of consortia consisting of universities, industrial/private sector entities, and government agencies joining in collaborative efforts to launch technology based initiatives. These consortia are non-traditional and the applicability of traditional …