Other Operations Research, Systems Engineering and Industrial Engineering Commons^™

Ai-Scm Cmm: A Capability Maturity Model For Artificial Intelligence Integration In Supply Chain Management, Lordt Becklines, Omar F. El-Gayar, Patti Brooks, Insu Park

Annual Research Symposium

Artificial intelligence is increasingly deployed in supply chain management, yet many organizations struggle to align adoption efforts with process readiness, data quality, governance, and workforce capabilities, and they still lack validated supply chain specific roadmap for assessing readiness, sequencing investments, and reducing implementation risk. This study develops and evaluates a Capability Maturity Model for Artificial Intelligence Integration in Supply Chain Management to address that gap. Using a design science research approach, the study synthesizes prior literature and practitioner knowledge to define maturity dimensions, capability indicators, and staged progression levels for AI integration in supply chain contexts. The artifact and assessment …

A Capability Maturity Model For Artificial Intelligence Integration In Supply Chain Management, Lordt Becklines

Dissertations

Artificial Intelligence (AI) is transforming Supply Chain Management (SCM), yet many organizations struggle to assess their readiness for AI adoption and to understand how AI capabilities develop across maturity stages. This dissertation addresses this gap by developing a Capability Maturity Model (CMM) for AI integration in SCM, grounded in Organizational Information Processing Theory (OIPT), the Resource-Based View, and related capability frameworks. The model provides a structured approach for evaluating an organization's information-processing requirements, resource configurations, and alignment needed for effective AI-enabled supply chain operations.

Using a design science research approach, the AI-SCM CMM and its associated assessment instrument were derived …

Warehouse Reconfiguration With Ats Lab, Ed Cantor, Dana Pazhouhesh, Mathew Oshinski, Samantha Sanchez

Senior Design Project For Engineers

The ATS Lab Warehouse Reconfiguration project is a collaborative effort between Kennesaw State University’s Department of Industrial and Systems Engineering and ATS Lab, located in Marietta, GA. The goal of this project is to redesign the current warehouse layout to enhance operational efficiency, reduce travel time, and implement sustainable inventory management practices, including 5S and Kanban. Aaron Roob, ATS Operations Manager, and Franklin Hungerford, Continuous Improvement Manager, led this initiative. Our team, “Sick Sigma’s,” is composed of Ed Cantor, our Project Manager, who is working as an intern at ATS during this process; Dana Pazhouhesh (Process Engineer); Matthew Oshinski (Quality …

End-User Device Management In The Air And Space Forces, Joshua Bonvissuto

Theses and Dissertations

When achieving technical superiority is a matter a national security, it is critical that the Department of the Air Force (DAF) employs a robust Information Technology Asset Management (ITAM) strategy that maximizes mission effectiveness. Since 2022, the Office of the Chief Information Officer (SAF/CN) has been developing a plan to transform the Air Force’s ITAM strategy, primarily intending to centralize End User Device (EUD) procurement to the DAF level. For this study, a Delphi study was conducted to gather expert opinions on key aspects of SAF/CN’s new ITAM strategy to identify strengths, weaknesses, and implementation challenges. This research provides valuable …

Operationalizing A Culture For Successful Lean Transformations: A Framework And Model-Based Tools, Amir Najarzadeh Dr.

Theses and Dissertations--Manufacturing Systems Engineering

Lean manufacturing has been embraced by many companies as a business model to promote operational excellence. However, a high percentage of lean implementation attempts have failed; many organizations have not been able to sustain continuous improvements to achieve lean transformations. This failure is often attributed to the sole focus on the hard-side (tools) of lean, at the expense of the soft side (culture). The majority of research exploring the cultural dimensions of lean either aims to increase awareness about culture or addresses it only in a cursory manner. To bridge this gap this study aims to identify and assess the …

Integration Of Blockchain Technology Into Automobiles To Prevent And Study The Causes Of Accidents, John Kim

Electronic Theses, Projects, and Dissertations

Automobile collisions occur daily. We now live in an information-driven world, one where technology is quickly evolving. Blockchain technology can change the automotive industry, the safety of the motoring public and its surrounding environment by incorporating this vast array of information. It can place safety and efficiency at the forefront to pedestrians, public establishments, and provide public agencies with pertinent information securely and efficiently. Other industries where Blockchain technology has been effective in are as follows: supply chain management, logistics, and banking. This paper reviews some statistical information regarding automobile collisions, Blockchain technology, Smart Contracts, Smart Cities; assesses the feasibility …

Six Sigma, Sustainability, And It Management: A Research Review And Discussion Of Future Directions, Manal Alduraibi, Timothy Winders, Chad Laux

International Conference on Lean Six Sigma

Abstract

Purpose- Six Sigma is based upon quality improvement by finding the root cause and refining processes to the precision of process outcomes. The purpose of this research was to conduct a systematic literature review (SLR) to explore the Six Sigma techniques and information technology (IT) management concepts to identify the IT management principle's impact on the sustainability of Six Sigma project efforts and identify the gaps that are essential to be addressed through further research. This research also discusses the principles of IT management upon the influence on Six Sigma projects, and subsequent contribution to organizational economic sustainability. An …

Improve Outcomes In Lean Six Sigma With Servant Leadership, David W. Hoffa, Chad Laux, Manal Alduraibi

International Conference on Lean Six Sigma

1. Purpose

The purpose of this study was to explore lean leadership within Lean Six Sigma (LSS). The objective of this paper was to explore how LSS program success might be improved by focusing Black Belt efforts on mentoring Green Belts with a servant leadership model. The importance of Green Belt projects is typically overlooked in the literature. The effects of prioritizing the development of Green Belts and building a culture of continuous improvement over the traditional Black Belt project focus is explored.

2. Design/Methodology/Approach

The methodology of this paper is inspired by the authors’ field experiences in managing LSS …

Efficiency Analysis Of A Congested Brazilian Airport Applying Slots Optimization Control: Congonhas Airport Case, Mariana Franco B. Mendes, Rafael Roco De Araujo, Ana Paula Beck Da Silva Etges, Massoud Bazargan

International Journal of Aviation, Aeronautics, and Aerospace

The current slot allocation mechanism in Brazil, based on the International Air Transport Association (IATA) rules, and its supplementary local regulation The National Civil Aviation Agency (ANAC), displays a few issues and limitations (e.g. slot misuse, allocation inefficiencies). Such issues are particularly present in the case of busy airports that works near their maximum capacity for major parts of the day. This inefficiency problem is generated because of the complexity of slot allocation added to the limited decision support available for the Brazilian system. This study focuses on the implementation of an optimal slot model, based on IATA regulations with …

Understanding And Measuring Net Positive Business Strategies, Luke Ruffner Robinson

Graduate Student Theses, Dissertations, & Professional Papers

Despite their attempts to mitigate ecological impacts through sustainability initiatives, businesses are a major cause of the world's ecological problems. Some progressive businesses are attempting to move beyond “net zero” in terms of achieving neutral environmental impacts and instead are now pursuing a goal of net positive. Net positive refers to the idea that business activities could contribute value-added benefits to earth’s ecological systems, for example, by using technologies that sequester and store carbon. However, except for a handful of high-profile corporate case studies, little is known about how companies are developing their strategies to become net positive and …

Generalized Relay Network Design And Collaborative Dispatching In Truckload Transportation, Amin Ziaeifar

Operations Research and Engineering Management Theses and Dissertations

The truckload industry faces a serious problem of high driver shortage and turnover rate which is typically around 100\%. Among the major causes of this problem are extended on-the-road times where drivers handle several truckload pickup and deliveries successively; non-regular schedules and get-home rates; and low utilization of drivers dedicated time. These are by-and-large consequences of the driver-to-load dispatching method, which is based on point-to-point dispatching or direct shipment from origin-to-destination, commonly employed in the industry. In this dissertation, we consider an alternative dispatching method that necessitates careful design of an underlying network. In this scheme, a truckload on its …

Minimodal: Dimensional Domain Of Miniature Shipping Containers For Intermodal Freight Transportation, Lee Stapley

Ursidae: The Undergraduate Research Journal at the University of Northern Colorado

This study explores the feasibility of miniature shipping container usage within existing intermodal transportation (IT) supply chains. Smaller intermodal container shipments may help realign freight shipments with the most efficient transportation mode, rail. These containers embolden the dimensional domain (DD) of shipping. The shipping container dimensional domain (container size variation and modal fluidity) is widespread and results in shipments that are often larger or more infrequent than needed. The DD impacts transport mode, shipping frequency, shipment velocity, intermodal supply chain accessibility, and regional shipping networks. This study suggests that container size impacts the DD and, therefore, mode choice. As miniature …

A Multi-Period Facility Location Model For Service Organizations Operating In A Competitive Environment., Sven W. Brose

Electronic Theses and Dissertations

This thesis develops a multi-period, mathematical programming location model for facilities operating in a competitive environment. The objective is to maximize the profit in a variable demand environment. The solution of the problem can either be done in a robust or in a dynamic manner. A robust solution methodology forecasts the demand for all the periods in the planning horizon and provides a robust solution that may be suboptimal for any given period, but optimal when all the periods are taken into consideration. A problem with this approach is that it requires accurate forecast of demand for multiple periods into …

The Impact Of Learning Curve Model Selection And Criteria For Cost Estimation Accuracy In The Dod, Candace Honious, Brandon Johnson, John J. Elshaw, A. B. Badiru

Faculty Publications

The first part of this manuscript examines the impact of configuration changes to the learning curve when implemented during production. This research is a study on the impact to the learning curve slope when production is continuous but a configuration change occurs. Analysis discovered the learning curve slope after a configuration change is different from the stable learning curve slope pre-configuration change. The newly configured units were statistically different from previous units. This supports that the new configuration should be estimated with a new learning curve equation. The research also discovered the post-configuration slope is always steeper than the stable …

Initial Capabilities Documents: A 10-Year Retrospective Of Tools, Methodologies, And Best Practices, Bryan D. Main, Michael P. Kretser, Joshua Shearer, Darrin A. Ladd

Faculty Publications

The Joint Capabilities Integration and Development System (JCIDS) is 10 years old and ripe for review. A central output document of the JCIDS process is an Initial Capabilities Document (ICD) used by the Department of Defense to define gaps in a functional capability area and define new capabilities required. The research team analyzed 10 years of ICDs to identify methods and trends. The team found that several methodologies were favored and a convergence emerged in format and necessary content. Additionally, potential shortfalls in current best practices of interest to implementers and decision makers are identified. Guidelines and best practices are …

A Survey Based Analysis Of It Adoption And 3pls’ Performance, Pietro Evangelista, Riccardo Mogre, Alessandro Perego, Antonino Raspagliesi, Edward Sweeney

Articles

Purpose – In today’s competitive scenario, effective supply chain management is increasingly dependant on third party logistics (3PL) companies’ capabilities and performance. The dissemination of information technology (IT) has contributed to change the supply chain role of 3PL companies and IT is considered an important element influencing performance of modern logistics companies. Therefore, the purpose of this paper is to explore the relationship between IT and 3PLs’ performance, assuming that logistics capabilities play a mediating role in this relationship.

Design/methodology/approach – Empirical evidence based on a questionnaire survey conducted on a sample of logistics service companies operating in the Italian …

Creating A State-Wide Transfer Program For Engineering Technology And Technology Management Studies, Gregory Arbuckle, Mark Doggett

SEAS Faculty Publications

The primary purpose of the Western Kentucky Pipeline for 2+2+2 Engineering Technology and Technology Management (ET/TM) students program is to significantly increase degree production and workforce preparation in central and western Kentucky through the construction of a long-term sustainable, reproducible model bridging program of cooperation between Western Kentucky University (WKU), Murray State University (MSU) and the Kentucky Community and Technical College System (KCTCS). The program will significantly increase industrial and technology education opportunities, technology enrollment and two and four-year degree completion. Additionally, this project supports the Kentucky Council on Postsecondary Education’s (CPE) goal to double the overall number of undergraduate …

Supply Chain Management: Scm Key To Competitiveness, Edward Sweeney

Practitioner Journals

Any meaningful attempt to eliminate waste and improve cost competitiveness in the Irish packaging sector must have a strong focus on how the supply chain is designed and managed.

Towards A Unified Definition Of Supply Chain Management, Edward Sweeney

Articles

A wide range of definitions of supply chain management (SCM) have been developed over the last three decades. The philosophy of SCM is based firmly on a recognition that it is only by working in a more integrated manner that competitive advantage can be maximised. However, for this to become a reality the development of common definitions and understandings between supply chain partners is a critical success factor. The corollary of this is that a lack of definitional consistency and a common understanding is an inhibitor to the successful adoption of SCM thinking in practice. This paper reviews a number …

Toward A Technology Management Core: Defining What The Technology Manager Needs To Know, Mark Doggett, Pam Mcgee, Sophia Scott

SEAS Faculty Publications

With the increasing demands on organizations to do “more with less,” and produce acceptable market results, productivity and performance standards continually raise the expectations on competitive success. To meet these expectations, organizations should create learning opportunities that combine the application of technical management skills along with the softer skills involved in people management. Technical managers with little training or past experience with nontechnical skills often perform poorly in technical management positions (Kroecker, 2007). Because this generation lives in a highly technical environment, managers need to be proficient in dealing with knowledge workers and systems; therefore, there is a growing emphasis …

Virtual Ed: Utilisation Of A Discrete Event Simulation-Based Framework In Identifying "Real-Time’ Strategies To Improve Patient Experience Times In An Emergency Department, Waleed Abo Hamad, John Mcinerney, Amr Arisha

Articles

Objectives and Backgrounds Emergency Department (ED) overcrowding and associated excessive Patient Experience Times (PETs) have proven deleterious impacts on patient mortality, morbidity and overall length of hospital stay. Health systems constantly seek cost-effective organisational strategies to reduce ED crowding and improve patient outcomes, but complex change implementation is constrained by the necessity of maintaining concurrent safe patient-care. Computer modelling in a “virtual reality” has been successfully utilised in industries outside medicine, in providing innovative “real-time” solutions to outdated practices. Therefore a bespoke “Virtual ED” computer model, based on a Discrete Event Simulation (DES) -Based Framework was constructed to determine the …

Integrating Balanced Scorecard And Simulation Modelling To Improve Emergency Department Performance In Irish Hospitals, Amr Arisha, Waleed Abo-Hamad, Khaled Ismail

Conference papers

In the healthcare sector, there is a requirement for innovative solutions in managing the high levels of complexity and uncertainty within Emergency Departments (EDs). Simulation modeling is currently seen as a competent means of analyzing EDs, which allows changes effects to be understood and predicted more easily. The Balanced Scorecard (BSC), well-known performance management concept, has become a steering method in approaching new improvement cycles. This paper presents a methodology that integrates BSC and simulation modeling to improve the performance of ED in a University Hospital in North Dublin. BSC design began with understanding patient's needs, ED activities, as well …

Customer Management Analysis Of Irish Plumbing & Heating Distribution System: A Simulation Study, Amr Arisha, Amr Mahfouz, John Crowe, Finbarr Bennett

Conference papers

The sudden burst of the property bubble, coupled with current global economic conditions has resulted in a huge decrease in demand for plumbing and heating fixtures in the Irish construction industry. Moreover, inefficient supply chain management policies have imposed further pressures on companies resulting in more system bottlenecks and unnecessary costs. Inventory management is seen as a functional area that can ease such bottlenecks and in turn increase supply chain efficiency, decrease costs and increase customer satisfaction. The challenge is to predict the balance of on-hand inventory and order quantity to optimise customer satisfaction and minimise inventory cost. It is …

Practical Simulation Application: Evaluation Of Process Control Parameters In Twisted-Pair Cables Manufacturing System, Amr Mahfouz, Amr Arisha

Articles

Intensive competition and rapid technology development of Twisted-Pair Cables (TPC) industry have left no room for competing manufacturers to harbour system inefficiencies. TPC are used in various communication and networks hardware applications; their manufacturing facilities face many challenges including various product configurations with different equipment settings, different product flows and Work in Process (WIP) space limitations. The quest for internal efficiency and external effectiveness forces companies to align their internal settings and resources with external requirements/orders, or in different words, significant factors must be set appropriately and identified prior to manufacturing processes. Integrated definition models (IDEF0, IDEF3) in conjunction with …

The Analysis Of Rush Orders Risk In Supply Chain: A Simulation Approach, Amr Arisha, Amr Mahfouz

Conference papers

Satisfying customers by delivering demands at agreed time, with competitive prices, and in satisfactory quality level are crucial requirements for supply chain survival. Incident of risks in supply chain often causes sudden disruptions in the processes and consequently leads to customers losing their trust in a company’s competence. Rush orders are considered to be one of the main types of supply chain risks due to their negative impact on the overall performance. Using integrated definition modeling approaches (i.e. IDEF0 & IDEF3) and simulation modeling technique , a comprehensive integrated model has been developed to assess rush order risks and examine …

Simulation Optimisation Methods In Supply Chain Applications: A Review, Amr Arisha, Waleed Abo-Hamad

Articles

The competitiveness and dynamic nature of today’s marketplace is due to rapid advances in information technology, short product life cycles and the continuing trend in global outsourcing. Managing the resulting supply chain networks effectively is challenged by high levels of uncertainty in supply and demand, confl ict objectives, vagueness of information, numerous decision variables and constraints. With such levels of complexity, supply chain optimisation has the potential to make a signifi cant contribution in resolving these challenges. In this paper, a literature review – based on more than 100 peer-reviewed articles – of state-of-the-art simulation-based optimisation techniques in the context …

Simulation Model To Investigate Flexible Workload Management For Healthcare And Servicescape Environment, Michael Thorwarth, Paul Harper, Amr Arisha

Conference papers

High demand and poor staffing conditions cause avoidable pressure and stress among healthcare personnel which results in burnout symptoms and unplanned absenteeism which are hidden cost drivers. The work environment within an emergency department is commonly arranged in a flexible workload which is highly dynamic and complex for the outside observer. Using detailed simulation modeling within structured modeling methods, a comprehensive model to characterize the nurses' time utilization in such flexible dynamic workload environment was investigated. The results have been used to derive a generalized analytic expression that describes certain settings that lead to an instable queuing system with serious …

Enabling Rfid Technology In Irish Hospitals, Khaled Ismail, Amr Arisha

Conference papers

Hospitals represent a significant part of healthcare systems and account for no less than 60% of the entire healthcare service in most of developed countries. Therefore, improving service in hospitals is an important element to the process of healthcare reform. Better use of resources, more consistent quality, and a higher service level are the keys to rationalise the huge expenditure in healthcare systems due to higher growth in demand. Even though massive spending has been directed towards hospital improvement in Ireland, services provided in Irish hospitals are ranked relatively low comparing to the other European countries. Growth of population, aging, …

Risk Assessment Model For Emergency Departments In Dublin Hospitals, Michael Thorwarth, Amr Arisha

Conference papers

The internal dynamics of emergency departments (ED) in Irish hospitals represent complex non-linear stochastic systems with an environment of uncertainty, variability and limited resources. Planning and managing such systems pose overwhelming demands. To improve operations, patient service, resource planning, and real-time reaction to unexpected events, sophisticated tools to efficiently achieve these goals must be applied.

Advanced solution techniques (e.g. simulation and optimisation) have been successfully applied in manufacturing operations to improve the delivery, cost-effectiveness and service quality. Yet, random arrival of patients, limited resources and multitasking are challenges in EDs that add more complexity to this critical area. This study …

Optimisation Methods In Supply Chain Applications: A Review, Amr Arisha, Waleed Abo Hamad

Conference papers

The competitiveness and dynamic nature of today’s marketplace is due to rapid advances in information technology, short product life cycles and the continuing trend in global outsourcing. Managing the resulting supply chain networks effectively is a complex and challenging task which is imputable to high level of uncertainty in supply-demand, conflict objectives, vagueness of information, numerous decision variables and constraints. With such level of complexity in the environment, supply chain optimisation has a potential to make a significant contribution to resolve the challenges. In this paper, a literature review – based on more than one hundred peer-reviewed articles – of …