Other Operations Research, Systems Engineering and Industrial Engineering Commons^™

Ai-Scm Cmm: A Capability Maturity Model For Artificial Intelligence Integration In Supply Chain Management, Lordt Becklines, Omar F. El-Gayar, Patti Brooks, Insu Park

Annual Research Symposium

Artificial intelligence is increasingly deployed in supply chain management, yet many organizations struggle to align adoption efforts with process readiness, data quality, governance, and workforce capabilities, and they still lack validated supply chain specific roadmap for assessing readiness, sequencing investments, and reducing implementation risk. This study develops and evaluates a Capability Maturity Model for Artificial Intelligence Integration in Supply Chain Management to address that gap. Using a design science research approach, the study synthesizes prior literature and practitioner knowledge to define maturity dimensions, capability indicators, and staged progression levels for AI integration in supply chain contexts. The artifact and assessment …

A Capability Maturity Model For Artificial Intelligence Integration In Supply Chain Management, Lordt Becklines

Dissertations

Artificial Intelligence (AI) is transforming Supply Chain Management (SCM), yet many organizations struggle to assess their readiness for AI adoption and to understand how AI capabilities develop across maturity stages. This dissertation addresses this gap by developing a Capability Maturity Model (CMM) for AI integration in SCM, grounded in Organizational Information Processing Theory (OIPT), the Resource-Based View, and related capability frameworks. The model provides a structured approach for evaluating an organization's information-processing requirements, resource configurations, and alignment needed for effective AI-enabled supply chain operations.

Using a design science research approach, the AI-SCM CMM and its associated assessment instrument were derived …

Warehouse Reconfiguration With Ats Lab, Ed Cantor, Dana Pazhouhesh, Mathew Oshinski, Samantha Sanchez

Senior Design Project For Engineers

The ATS Lab Warehouse Reconfiguration project is a collaborative effort between Kennesaw State University’s Department of Industrial and Systems Engineering and ATS Lab, located in Marietta, GA. The goal of this project is to redesign the current warehouse layout to enhance operational efficiency, reduce travel time, and implement sustainable inventory management practices, including 5S and Kanban. Aaron Roob, ATS Operations Manager, and Franklin Hungerford, Continuous Improvement Manager, led this initiative. Our team, “Sick Sigma’s,” is composed of Ed Cantor, our Project Manager, who is working as an intern at ATS during this process; Dana Pazhouhesh (Process Engineer); Matthew Oshinski (Quality …

Life Cycle Analysis Of Cosmetic Products -- Assessing Environmental Sustainability And Potential Impacts, Karina Magro Machado

Theses, Dissertations and Culminating Projects

The cosmetic industry has a significant environmental footprint due to its reliance on water, energy, petrochemical-derived ingredients, and plastic-based packaging. This study performs a cradle-to-grave Life Cycle Analysis (LCA) to evaluate the environmental impacts of three cosmetic products: CeraVe Daily Moisturizing Lotion, bareMinerals Gen Nude Powder Blush, and Gillette Foamy Regular Shave Cream. The analysis was conducted using OpenLCA software and free databases, modeling each product across raw materials, packaging, manufacturing, transportation, use and end-of-life phases. The results showed that the shave cream had the highest environmental burden to three out of the four categories, especially in consumption and carbon …

Carbon Accountability Scores: A Process-Oriented Approach For Carbon Offsetting Using Ai Agents, Joshit Mohanty, Vaishali Vaishali

Graduate Student Government Association Research Conference

Conventional carbon offset programs rely on quantified emissions to determine balancing requirements. While this approach offers a standardized means of measuring carbon output, it often provides industries with a loophole—allowing them to offset their emissions by purchasing equivalent credits for activities such as tree planting rather than tackling inefficiencies at the source. This research proposes a process-based framework called Carbon Accountability Scores (CA scores) to offer a proactive strategy for assessing and reducing carbon footprints. Instead of focusing on the mere balancing of emitted and sequestered carbon, CA scores integrate an organization’s operational processes into the calculation, thereby offering the …

The Boris Experience: Evaluating Omnichannel Returns And Repurchase Intention, Jianliang Hao, Robert G. Richey Jr., Tyler R. Morgan, Ian M. Slazinik

Faculty Publications

Researchers have examined the influence of the factors on reducing return rates in retailing over the years. However, the returns experience is often an overlooked way to drive customer engagement and repeat sales in the now ubiquitous omnichannel setting. The focus on returns prevention in existing research overshadows management’s need to understand better the comprehensive mechanics linking the customer in-store return experience with their repurchase actions. Recognizing the need to bridge different stages of the returns management process, this research aims to explore the facilitators and barriers of in-store return activities.

End-User Device Management In The Air And Space Forces, Joshua Bonvissuto

Theses and Dissertations

When achieving technical superiority is a matter a national security, it is critical that the Department of the Air Force (DAF) employs a robust Information Technology Asset Management (ITAM) strategy that maximizes mission effectiveness. Since 2022, the Office of the Chief Information Officer (SAF/CN) has been developing a plan to transform the Air Force’s ITAM strategy, primarily intending to centralize End User Device (EUD) procurement to the DAF level. For this study, a Delphi study was conducted to gather expert opinions on key aspects of SAF/CN’s new ITAM strategy to identify strengths, weaknesses, and implementation challenges. This research provides valuable …

Root Cause Analysis For Troop Construction Schedule Delays And Cost Overruns, Richard H. Wilkens

Theses and Dissertations

Troop construction can be an effective tool when a project is simple enough to execute projects in a timely and cost effective manner. However, underlying variables plague these projects causing them to miss anticipated deadlines which in return could make them more costly. Significant variables that convey impact to cost and schedule are Equipment Operating Issues, Edits During Construction, Design Flaws, Lack of Communication, Poor User Coordination, Improper Documentation, Inaccurate Submittals, Low Quality Control, and Lack of Experience. Project engineers and project managers must provide effective continuity as well as improve their own competence and situational awareness to effectively mitigate …

An Introduction Of Adaptive Training Aid Concepts And Its Application To Accelerated Training For Air Battle Managers, John C. Gillispie

Theses and Dissertations

Over the years, the integration of artificial intelligence (AI) to enable autonomous systems has undergone transformative shifts in the Department of Defense (DoD), revolutionizing capabilities and strategic approaches. To further optimize these advancements, varying levels of autonomy have been introduced across critical military applications, spanning intelligence, surveillance, reconnaissance (ISR), air battle management, and offensive/defensive air operations. As the technological landscape expands, so do the opportunities for autonomy to augment operations through human-agent teaming. Within the Air Force, one notably cognitively demanding role that stands to benefit from these strides is that of the Air Battle Manager (ABM). In support of …

Cloud One Migration Schedule Drivers And Schedule Growth, Ryan J. Jansen

Theses and Dissertations

Cloud One, chartered in 2017 under the guidance of Air Force Life Cycle Management Center (AFLCMC) leadership, continues to serve as the USAF’s leading cloud services and hosting platform by providing secure computing environments, application migration assistance, and data management. Prior research has yielded qualitative insights regarding Cloud One’s personnel requirements, application of technical performance, requirements fulfillment, security risks, and various other cost metrics, but schedule improvement recommendations based on the quantitative analysis of migration schedule data has yet to be provided. This research identifies trends within migration sprint schedules and completed schedule data for Cloud One’s completed application migrations. …

Milk Collection Problem: Integrating The Traveling Salesman And Set Covering Problem - A Case Study In West Virginia, Usa, Md Rabiul Hasan

Graduate Theses, Dissertations, and Problem Reports (ETD)

Route determination for perishable products is complex due to its unique characteristics, such as limited shelf-life regulatory requirements, or possibility of getting damaged. This research investigates a novel problem of collecting raw milk from a rural network of dairy farms. The research problem is grounded in a real scenario of milk collection in West Virginia, USA. The milk in this scenario is produced by small farms incapable of realizing transportation economies of density out in mostly rural areas throughout the state. Maximum coverage area and milk processing overhead costs are used to identify suitable locations for intermediate milk collection centers …

Cost Estimation Trends For Major Defense Acquisition Programs, Sammantha Jones, Edward D. White, Jonathan D. Ritschel, Shawn M. Valentine

Faculty Publications

The authors use both descriptive and inferential techniques to investigate average and standard deviation trends in cost estimates for major defense acquisition programs (MDAPs) grouped into decades from the 1970s to 2010s. For total program-cost-growth factors (CGFs), the 2010s exhibited lower CGFs compared to the 1990s. For the program-acquisition-unit cost (PAUC) CGFs, the 2010s appear lower than the 1990s and borderline lower than the 1970s. A statistically significant decreasing trend in the standard deviations of total program CGFs throughout the decades was identified. This lowering variability trend also appeared for PAUC CGFs from the 1980s onward. This finding appears to …

Portfolio Optimization Using Value Focused Thinking, Tyler Martin

Theses and Dissertations

This thesis explores the application of Value Focused Thinking (VFT) and multi-objective portfolio optimization to create a well-aligned portfolio for an organization faced with over 50 alternatives and limited funding. A novel technique is proposed to develop an optimized portfolio based on VFT scores, utilizing heuristic approaches like evolutionary algorithms. The research outcomes include an optimized portfolio, the total value evaluation of alternatives, and a sensitivity analysis. The new approach outperforms the organization’s previous method, resulting in a portfolio that better addresses the organization’s core values and objectives, scoring 21.21% higher.

Rate Effects In Aircraft Learning Curves, Caleb J. Ahern

Theses and Dissertations

Across the Department of Defense (DoD), a wide variety of analytical tools are employed by cost analysts to estimate weapon system costs. One of the techniques widely employed by practitioners is the learning curve (LC). Although learning curves have been widely studied, using rate-adjustments or production rate effects (PRE), their usage have only intermittently been evaluated in place of using the traditional learning curve. Previous studies analyzing production rate found mixed results. This research aims to examine aircraft production data to determine if production rate model is preferrable in United States Air Force programs. Additionally, this PRE research seeks to …

Operationalizing A Culture For Successful Lean Transformations: A Framework And Model-Based Tools, Amir Najarzadeh Dr.

Theses and Dissertations--Manufacturing Systems Engineering

Lean manufacturing has been embraced by many companies as a business model to promote operational excellence. However, a high percentage of lean implementation attempts have failed; many organizations have not been able to sustain continuous improvements to achieve lean transformations. This failure is often attributed to the sole focus on the hard-side (tools) of lean, at the expense of the soft side (culture). The majority of research exploring the cultural dimensions of lean either aims to increase awareness about culture or addresses it only in a cursory manner. To bridge this gap this study aims to identify and assess the …

Towards Structured Planning And Learning At The State Fisheries Agency Scale, Caleb A. Aldridge

Theses and Dissertations

Inland recreational fisheries has grown philosophically and scientifically to consider economic and sociopolitical aspects (non-biological) in addition to the biological. However, integrating biological and non-biological aspects of inland fisheries has been challenging. Thus, an opportunity exists to develop approaches and tools which operationalize planning and decision-making processes which include biological and non-biological aspects of a fishery. This dissertation expands the idea that a core set of goals and objectives is shared among and within inland fisheries agencies; that many routine operations of inland fisheries managers can be regimented or standardized; and the novel concept that current information and operations can …

Evaluating Performance Competencies In The Royal Saudi Air Force Engineering Directorate And Squadrons, Faisal A. Al Dawood

Theses and Dissertations

The effectiveness of tasks performed by the directorate of aeronautical engineering and squadrons in RSAF directly impacts flight safety, which in turn influences the organization either positively or negatively. Therefore, improving engineers' competencies will improve the overall performance of the organization. The study refined and reconstructed a model, namely a T-shape competency model, to assess the engineers' competencies which revealed some management and competency-related deficiencies and concluded with managerial recommendations.

Integration Of Blockchain Technology Into Automobiles To Prevent And Study The Causes Of Accidents, John Kim

Electronic Theses, Projects, and Dissertations

Automobile collisions occur daily. We now live in an information-driven world, one where technology is quickly evolving. Blockchain technology can change the automotive industry, the safety of the motoring public and its surrounding environment by incorporating this vast array of information. It can place safety and efficiency at the forefront to pedestrians, public establishments, and provide public agencies with pertinent information securely and efficiently. Other industries where Blockchain technology has been effective in are as follows: supply chain management, logistics, and banking. This paper reviews some statistical information regarding automobile collisions, Blockchain technology, Smart Contracts, Smart Cities; assesses the feasibility …

Six Sigma, Sustainability, And It Management: A Research Review And Discussion Of Future Directions, Manal Alduraibi, Timothy Winders, Chad Laux

International Conference on Lean Six Sigma

Abstract

Purpose- Six Sigma is based upon quality improvement by finding the root cause and refining processes to the precision of process outcomes. The purpose of this research was to conduct a systematic literature review (SLR) to explore the Six Sigma techniques and information technology (IT) management concepts to identify the IT management principle's impact on the sustainability of Six Sigma project efforts and identify the gaps that are essential to be addressed through further research. This research also discusses the principles of IT management upon the influence on Six Sigma projects, and subsequent contribution to organizational economic sustainability. An …

Improve Outcomes In Lean Six Sigma With Servant Leadership, David W. Hoffa, Chad Laux, Manal Alduraibi

International Conference on Lean Six Sigma

1. Purpose

The purpose of this study was to explore lean leadership within Lean Six Sigma (LSS). The objective of this paper was to explore how LSS program success might be improved by focusing Black Belt efforts on mentoring Green Belts with a servant leadership model. The importance of Green Belt projects is typically overlooked in the literature. The effects of prioritizing the development of Green Belts and building a culture of continuous improvement over the traditional Black Belt project focus is explored.

2. Design/Methodology/Approach

The methodology of this paper is inspired by the authors’ field experiences in managing LSS …

Inventory Locating With Quuppa: The Design And Development Of A Real-Time Process Monitoring Web Application Solution, Dylan C. Moreland, Trevor J. Howell, John W. Takiff, Patrick S. Dillon, Theo E. Fritz, William K. Mcintyre

Industrial and Manufacturing Engineering

Viasat, Inc. requires precise inventory tracking at their production facility in San Diego, CA. Viasat has installed the Quuppa indoor real-time locating system (RTLS), which it uses to track the real-time position of high-value work-in-process items. In its current state, the system only displays in-the-moment location information, with no available functionality for storing historical data for review, analysis, or visualization. In addition, the data displayed is noisy and prone to significant random error. This paper provides an overview of RTLS methods and technologies, assesses alternative solutions to Viasat’s issue, demonstrates our RTLS integrated web app solution, analyzes its impact, and …

Prioritizing Facilities Linked To Corporate Strategic Objectives Using A Fuzzy Model, Devin Depalmer, Steven J. Schuldt, Justin D. Delorit

Faculty Publications

Excerpt: Limited facilities operating and modernization budgets require organizations to carefully identify, prioritize and authorize projects to ensure allocated resources align with strategic objectives. Traditional facility prioritization methods using risk matrices can be improved to increase granularity in categorization and avoid mathematical error or human cognitive biases. These limitations restrict the utility of prioritizations and if erroneously used to select projects for funding, they can lead to wasted resources. This paper aims to propose a novel facility prioritization methodology that corrects these assessment design and implementation issues.

Guidance For Building Motivation In Space Operator Training, Foster E. Davis

Theses and Dissertations

Services provided by spacecraft, including communications and global positioning, are integral to small businesses, multinational corporations, and the United States Department of Defense. United States rivals recognize the need to undermine the military advantage provided by the space domain and are exploring ways to degrade these services in their warfare doctrine. In response, the United States will need space systems suited to counter these threats and personnel who are trained to respond to the new reality of a contested space environment. This paper also reviews the academic literature and written guidelines for developing motivation in an interactive environment for improving …

Exploring How Prize Challenges Complement An Organization's Innovation Efforts, Ademir Vrolijk, Zoe Szajnfarber

CESUN Conference

prize challenge, open innovation, crowdsourcing, NASA, 3D Printed Habitat Challenge, additive manufacturing

Dual-Axis Solar Tracker, Bryan Kennedy

All Undergraduate Projects

Renewable energies, and fuels that are not fossil fuel-based, are one of the prolific topics of debate in modern society. With climate change now becoming a primary focus for scientists and innovators of today, one of the areas for the largest amount of potential and growth is that of the capturing and utilization of Solar Energy. This method involves using a mechanical system to track the progression of the sun as it traverses the sky throughout the day. A dual-axis solar tracker such as the one designed and built for this project, can follow the sun both azimuthally and in …

Efficiency Analysis Of A Congested Brazilian Airport Applying Slots Optimization Control: Congonhas Airport Case, Mariana Franco B. Mendes, Rafael Roco De Araujo, Ana Paula Beck Da Silva Etges, Massoud Bazargan

International Journal of Aviation, Aeronautics, and Aerospace

The current slot allocation mechanism in Brazil, based on the International Air Transport Association (IATA) rules, and its supplementary local regulation The National Civil Aviation Agency (ANAC), displays a few issues and limitations (e.g. slot misuse, allocation inefficiencies). Such issues are particularly present in the case of busy airports that works near their maximum capacity for major parts of the day. This inefficiency problem is generated because of the complexity of slot allocation added to the limited decision support available for the Brazilian system. This study focuses on the implementation of an optimal slot model, based on IATA regulations with …

Understanding And Measuring Net Positive Business Strategies, Luke Ruffner Robinson

Graduate Student Theses, Dissertations, & Professional Papers

Despite their attempts to mitigate ecological impacts through sustainability initiatives, businesses are a major cause of the world's ecological problems. Some progressive businesses are attempting to move beyond “net zero” in terms of achieving neutral environmental impacts and instead are now pursuing a goal of net positive. Net positive refers to the idea that business activities could contribute value-added benefits to earth’s ecological systems, for example, by using technologies that sequester and store carbon. However, except for a handful of high-profile corporate case studies, little is known about how companies are developing their strategies to become net positive and …

Prioritizing Strategic Cyberspace Lethality, Andrew J. Schoka

Military Cyber Affairs

The primary concern of United States national security policy, as detailed in the 2018 National Defense Strategy, has shifted from asymmetrical counter-insurgency operations to countering inter-state strategic competition by rogue regimes and revisionist powers. This doctrinal shift has prompted an increased emphasis on military lethality, particularly in strategic-level cyberspace operations intended to counter open challenges to the global security environment and United States preeminence. Drawing from the theory of constraints in industrial engineering and Bayesian search theory in operations research, this paper identifies the key organizational constraints that hinder the lethality of the Department of Defense’s strategic-level cyberspace operations units …

Data-Driven Predictive Maintenance Scheduling Policies For Railways, Pedro Cesar Lopes Gerum, Ayca Altay, Melike Baykal-Gürsoy

Supply Chain Management

Inspection and maintenance activities are essential to preserving safety and cost-effectiveness in railways. However, the stochastic nature of railway defect occurrence is usually ignored in literature; instead, defect stochasticity is considered independently of maintenance scheduling. This study presents a new approach to predict rail and geometry defects that relies on easy-to-obtain data and integrates prediction with inspection and maintenance scheduling activities. In the proposed approach, a novel use of risk-averse and hybrid prediction methodology controls the underestimation of defects. Then, a discounted Markov decision process model utilizes these predictions to determine optimal inspection and maintenance scheduling policies. Furthermore, in the …

Generalized Relay Network Design And Collaborative Dispatching In Truckload Transportation, Amin Ziaeifar

Operations Research and Engineering Management Theses and Dissertations

The truckload industry faces a serious problem of high driver shortage and turnover rate which is typically around 100\%. Among the major causes of this problem are extended on-the-road times where drivers handle several truckload pickup and deliveries successively; non-regular schedules and get-home rates; and low utilization of drivers dedicated time. These are by-and-large consequences of the driver-to-load dispatching method, which is based on point-to-point dispatching or direct shipment from origin-to-destination, commonly employed in the industry. In this dissertation, we consider an alternative dispatching method that necessitates careful design of an underlying network. In this scheme, a truckload on its …