Operations Research, Systems Engineering and Industrial Engineering Commons^™

A Study Of Group Effectiveness In A Virtual Reality Environment., Dalton Clay Sparks

Electronic Theses and Dissertations

Virtual Reality (VR) technology has revolutionized the study of team effectiveness, yet many studies in this domain lack a comprehensive approach, focusing narrowly on performance metrics. This thesis investigates VR team effectiveness by integrating traditional Team Effectiveness frameworks with VR-specific dynamics. Utilizing Data Envelopment Analysis (DEA) and Group Style Inventory (GSI), this study assesses teams within a VR environment, specifically a multiplayer submarine simulation game, IronWolfVR. Fifteen groups, totaling 45 participants, were observed for their collaborative gameplay, incorporating physiological measures (Heart Rate and Electrodermal Activity), team coordination dynamics, and various survey-based assessments (demographics, System Usability Scale, Simulator Sickness Questionnaire, and …

Rattus Norvegicus As A Biological Detector Of Clandestine Remains And The Use Of Ultrasonic Vocalizations As A Locating Mechanism, Gabrielle M. Johnston

Master's Theses

In investigations, locating missing persons and clandestine remains are imperative. One way that first responder and police agencies can search for the remains is by using cadaver dogs as biological detectors. Cadaver dogs are typically used due to their olfactory sensitivity and ability to detect low concentrations of volatile organic compounds produced by biological remains. Cadaver dogs are typically chosen for their stamina, agility, and olfactory sensitivity. However, what is not taken into account often is the size of the animal and the expense of maintaining and training the animal. Cadaver dogs are typically large breeds that cannot fit in …

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …

Trace Dna Detection Using Diamond Dye: A Recovery Technique To Yield More Dna, Leah Davis

Master's Theses

This study aspires to find a new screening approach to trace DNA recovery techniques to yield a higher quantity of trace DNA from larger items of evidence. It takes the path of visualizing trace DNA on items of evidence with potential DNA so analysts can swab a more localized area rather than attempting to recover trace DNA through the general swabbing technique currently used for trace DNA recovery. The first and second parts consisted of observing trace DNA interaction with Diamond Dye on porous and non-porous surfaces.

The third part involved applying the Diamond Dye solution by spraying it onto …

Transdisciplinarity In Experience Design: A Global Survey Of Higher Ed Programs In Exd/Xd, Yvonne Houy

Creative Collaborations

In our age of ubiquitous devices and digital media it is the perceived value of the end-to-end experience that brings people to a place. Designing inspiring and emotionally engaging end-to-end experiences requires experts in a wide range of disciplines committed to an interdisciplinary collaboration that can arrive at transdisciplinary design - the sum becomes greater than its parts.

Civil engineering, hospitality, business, psychology, digital User Experience (UX) design, and experience data analysis need to be seamless integrated with the fine and performing arts and design fields:

• Architecture, interior, landscape and sound design actively engage the senses.

• Graphic and fine arts …

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A Primer On The Human Readiness Level Scale (Ansi/Hfes 400-2021), Kelly Steelman, Holly Handley, Katie Plant (Ed.), Gesa Praetorius (Ed.)

Engineering Management & Systems Engineering Faculty Publications

"The Human Readiness Level (HRL) Scale is a simple 9-level scale for evaluating, tracking, and communicating the readiness of a technology for safe and effective human use. It is modeled after the well-established Technology Readiness Level (TRL) framework that is used throughout the government and industry to communicate the maturity of a technology and to support decision making about technology acquisition. Here we (1) introduce the ANSI/HFES 400-2021 Standard that defines the HRL scale and (2) provide concrete examples of evaluation activities to support the application of HRLs in the development of automated driving systems."

Sustaining Continuous Improvement In Public Sector Services Through Double Loop Learning, Chris Buckell Msc, Mairi Macintyre Assoc. Prof.

International Conference on Lean Six Sigma

Abstract

Purpose: Public Service Organisations (PSOs) are facing continuing funding challenges and increased pressure to maintain and improve service delivery with fewer resources. One response, with the promise of improving efficiency rather than cutting services, has been to implement Continuous Improvement (CI) but success has been sporadic and unpredictable. The well documented and pervasive CI methodologies in PSOs, including Lean and Six Sigma, have general agreement across practitioners and scholars alike, thus the reasons behind their potted success must lie elsewhere, in the culture or the environment perhaps? This work explores the wider contextual issues of CI implementation with the …

The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias

Doctoral Dissertations and Master's Theses

Home-based remote work systems present a unique set of cognitive performance and work task performance challenges to employees without remote work experience. The COVID-19 pandemic forced companies into transforming their work system structures, and their employee roles, without the preparation or education of the dynamics that surround home-based remote work systems. This thesis benefits the Human Factors community by investigating the effects of at-home remote-based work environments on cognitive performance, and work task performance, of employees who currently work remotely from home. A multimethod approach was employed to carry out this research. A survey was administered to home-based remote employees, …

Adaptive Task Allocation In Automated Vehicles, Skye Taylor, Bin Hu, Jing Chen

Psychology: Interdisciplinary Research in Behavioral Sciences of Transportation Issues

Adaptive task allocation is used in many human-machine systems and has been proven to improve operators’ monitoring and/or performance with automated systems. However, there is little knowledge surrounding the benefits of adaptive task allocation in automated vehicles. In this study, participants were presented with media depicting driving scenarios of both low and high workload at two levels of automation. The participants reported which tasks they felt comfortable allocating to themselves or to the automated system in each driving scenario, as well as whether they would conduct the task allocation manually or have the automated system automatically allocate the tasks. The …

Effects Of Transparency And Haze On Trust And Performance During A Full Motion Video Analysis Task, Sarah C. Leibner

Psychology Theses & Dissertations

Automation is pervasive across all task domains, but its adoption poses unique challenges within the intelligence, surveillance, and reconnaissance (ISR) domain. When users are unable to establish optimal levels of trust in the automation, task accuracy, speed, and automation usage suffer (Chung & Wark, 2016). Degraded visual environments (DVEs) are a particular problem in ISR; however, their specific effects on trust and task performance are still open to investigation (Narayanaswami, Gandhe, & Mehra, 2010). Research suggests that transparency of automation is necessary for users to accurately calibrate trust levels (Lyons et al., 2017). Chen et al. (2014) proposed three levels …

An Investigation Of Nasa Affordability Culture And Implications On Engineering Management, Jonathon Sullivan, Christopher White

Von Braun Symposium Student Posters

No abstract provided.

Creative Confidence In Organizational Knowledge Creation: A Synthesis Of The Literature, Elnaz Dario, Rafael Landaeta, Resit Unal, E.H. Ng. (Ed.), B. Nepal (Ed.), E. Schott (Ed.)

Engineering Management & Systems Engineering Faculty Publications

Creative confidence is a newly rising topic in the innovation study area. In a world where creativity has become a vital source of knowledge creation, not believing in one's own creative capacity could be a barrier. At the organizational level, many good ideas are disappearing before ever being written down or shared. Organizations may lose talented people who have great creative potential by either not giving them the opportunity to express their creative ideas or due to a lack of confidence from the employee side, in sharing these ideas. This paper will contribute to the research stream on the role …

Increased Awareness For Maritime Human Factors Through E-Learning In Crew-Centered Design, Gesa Praetorius, Aditi Kataria, Erik Styhr Petersen, Jens-Uwe Schröder-Hinrichs, Michael Baldauf, Nina Kähler

Michael Baldauf

In the past two decades, the need to address human factors in shipping through integration of ergonomics in the design of ships and shipboard equipment has increased significantly as a result of the technological development of modern ships. The International Maritime Organization (IMO), the United Nations’ specialized organizationfor ship safety issues, has adopted a vision to address human factors as a key element for the improvement of maritime safety, and in that context acknowledges the human element as complex and multi-dimensional. IMO’s standards focus on the avoidance of human and organization error. But in spite of this, and despite the …

Modelling Vessel Traffic Service To Understand Resilience In Everyday Operations, Gesa Praetorius, Erik Hollnagel, Joakim Dahlman

Gesa Praetorius

Vessel Traffic Service (VTS) is a service to promote traffic fluency and safety in the entrance to ports. This article׳s purpose has been to explore everyday operations of the VTS system to gain insights in how it contributes to safe and efficient traffic movements. Interviews, focus groups and an observation have been conducted to collect data about everyday operations, as well as to grasp how the VTS system adapts to changing operational conditions. The results show that work within the VTS domain is highly complex and that the two systems modelled realise their services vastly differently, which in turn affects …

Cyclades – Crew-Centered Design And Operation Of Ships And Ship Systems For Safer Maritime Operations, Gesa Praetorius

Gesa Praetorius

Presentation given at "Maritim Sikkerhed – Sunhed og Miljø" in Nyborg, 27 August 2015.

Increased Awareness For Maritime Human Factors Through E-Learning In Crew-Centered Design, Gesa Praetorius, Aditi Kataria, Erik Styhr Petersen, Jens-Uwe Schröder-Hinrichs, Michael Baldauf, Nina Kähler

Gesa Praetorius

In the past two decades, the need to address human factors in shipping through integration of ergonomics in the design of ships and shipboard equipment has increased significantly as a result of the technological development of modern ships. The International Maritime Organization (IMO), the United Nations’ specialized organizationfor ship safety issues, has adopted a vision to address human factors as a key element for the improvement of maritime safety, and in that context acknowledges the human element as complex and multi-dimensional. IMO’s standards focus on the avoidance of human and organization error. But in spite of this, and despite the …

The Effect Of Job Performance Aids On Quality Assurance, Erik David Fosshage

Open Access Theses

Job performance aids (JPAs) have been studied for many decades in a variety of disciplines and for many different types of tasks, yet this is the first known research experiment using JPAs in a quality assurance (QA) context. The objective of this thesis was to assess whether a JPA has an effect on the performance of a QA observer performing the concurrent dual verification technique for a basic assembly task. The JPA used in this study was a simple checklist, and the design borrows heavily from prior research on task analysis and other human factors principles. The assembly task and …

An Investigation Into The Relationship Between An Engineering Manager's Purpose-Seeking Beliefs And Behaviors And The Engineering Manager's Perception Of Employee Creativity, Initiative And Purpose-Seeking Behavior, Charles Burton Daniels

Engineering Management & Systems Engineering Theses & Dissertations

Organizations have placed an overwhelming emphasis on extrinsic motivation of its workforce, normally in the form of financial incentives, in an attempt to assure individual and organizational high performance. While a significant level of financial resources is expended in this attempt to predict and influence employee behavior, no objective evidence exists of a favorable return of investment. In fact, the primary impact of most extrinsic motivation might actually be demotivation – the opposite of the intended use.

In this research the prevailing literature was examined and a conclusion about the power of both extrinsic and intrinsic motivation was synthesized to …

Safety Within The Vessel Traffic Service (Vts) Domain. Understanding The Role Of The Vts For Safety Within Maritime Traffic Management, Gesa Praetorius

Gesa Praetorius

Vessel Traffic Service (VTS) is a shore-sided service implemented to promote the safety of navigation, safety of life at sea, and the protection of the marine environment. Its purpose is to work for safe and fluent traffic movements within a determined area, a VTS area. VTS is provided by VTS operators, skilled experts that provide vessels with information and advice, and work for the overall traffic organisation. Although VTS is regulated on an international level there are differences in how the service is provided in between countries, and even VTS centres. This licentiate thesis focuses on understanding the role of …

Developing A Philosophical Profile Of The Individual For Complex Problem-Solving Through Agent-Based Modeling, Ipek Bozkurt

Engineering Management & Systems Engineering Theses & Dissertations

Research that focuses on the emotional, mental, behavioral and cognitive capabilities of individuals has been abundant within disciplines such as psychology, sociology, and anthropology, among others. The main argument made in this dissertation, however, is that a different perspective is necessary in order to gain insight about individuals when facing the complex problems that are presented within engineering and management disciplines. This is done by developing the Philosophical Profile of the Individual (PPI) that uses epistemology, ontology and teleology as underlying dimensions of philosophical predispositions. The epistemology dimension considers whether an individual is an Empiricist or a Rationalist, the ontology …

Effects Of Leader Relationship Quality (Lmx), Supervisor Support, And Upward Influence In National Science Foundation Industry /University Cooperative Research Centers, Janet L. Bryant

Psychology Theses & Dissertations

The Industry/University Cooperative Research Center (I/UCRC) is a type of partnership between industries and universities supported by the National Science Foundation. These partnerships enable the transfer of leading-edge technology developed in universities to industrial firms. Leadership plays a powerful role in the success of these research partnerships by creating an environment that is conducive to innovation. Directors of I/UCRCs must be able to successfully lead upward, that is, develop and maintain strong relationships with the university administrators to whom they report, to obtain the necessary support to sustain the center and foster innovation. This study uses leader-member exchange (LMX) theory …

Reverse Decision Making And Goal Attainment A Proof Of Concept As A New Approach To The Decision Making Process Under Uncertainty, Shitalkumar S. Sabne

Engineering Management & Systems Engineering Theses & Dissertations

Decision making occurs when one must choose among alternatives. However, in uncertain environments where problems are complex and decision makers lack complete knowledge of the situation as well as decision alternatives, it's not possible for them to select an optimal decision outcome by 'Traditional Decision Approaches'. At present Reverse Decision Making is the central, although new and unproved, approach of Old Dominion University's Engineering Management and Systems Engineering research on decision making process for uncertain and complex situations. Even though research in decision making spans over one hundred years, there are still important problems which remain to be addressed.

There …

The Effects Of Human-Computer Communication Mode, Task Complexity, And Desire For Control On Performance And Discourse Organization In An Adaptive Task, Cristina Bubb-Lewis

Psychology Theses & Dissertations

The present study examined how different communication patterns affected task performance with an adaptive interface. A Wizard-of-Oz simulation (Gould, Conti, & Hovanyecz, 1983) was used to create the impression of a talking and listening computer that acted as a teammate to help participants interact with a computer application.

Four levels of communication mode were used which differed in the level of restriction placed on human-computer communication. In addition, participants completed two sets of tasks (simple and complex). Further, a personality trait, Desire for Control (DC), was measured and participants were split into high and low groups for analysis. Dependent measures …

An Artificial Life Model Of Engineering Attrition Contemplation: Why Do Federally Employed Civilian Engineers Think Of Quitting?, John William Herweg

Engineering Management & Systems Engineering Theses & Dissertations

The research objective is, using engineer turnover, to develop an Artificial Life (A-Life) model and simulation methodology useful for studying behavioral variables of individuals in an organization.

One consequence of work stress is burnout, and its extreme expression is quitting or turnover. Various models have been used to explain and predict this behavior. Behavior models are useful tools to explore the ability of organizational policies to reduce stress levels and turnover. Advancing the usefulness of models is a goal which assists all research on human behavior. A-Life offers a new and different methodology for this purpose. It provides an ability …

An Approach For Representation Of Organizational Mental Models Using System Dynamics, Jörg-Peter Theissen

Engineering Management & Systems Engineering Theses & Dissertations

The concept of mental models has received much attention within recent years, especially within the context of organizational learning. This research is based on and departs from the Organizational Learning Process as developed by Keating, Robinson, and Clemson (1994). That process, which is based on a verbal representation of mental models, does not call forth the kind of change that is desired in Organizational Learning. This research investigates if mental models can be represented in the form of system dynamics models and inquires if this representation is beneficial to the process of Organizational Learning.

The research was designed as a …

An Analysis Of Air Force Acquisition Engineering Officer's Perceptions Of The Adequacy Of Their Preparation For Management, Steven E. Woodruff

Theses and Dissertations

The purpose of this study was to determine how much time Air Force acquisition engineers spend in performing management functions, how those engineers spend in performing management functions, how those engineers perceive their management training, and which types of training contribute the most to managerial competency. The results from surveys of 215 acquisition engineers assigned to ASCEN, Wright-Patterson AFB, OH and their supervisors revealed that engineers do indeed spend substantial amounts of time performing management functions. Slightly more than half the engineers reported spending at least 50 of an average workday performing management functions. Over 53 of engineers responding to …

Teamwork In The Workplace: A Discovery Of The Work Processes One Team Used To Meet Its Goals, Thomas Andrew Hassler

Engineering Management & Systems Engineering Theses & Dissertations

A century-old disagreement in academia surrounds the question of whether individuals acting alone accomplish all work or whether workers can truly act in concert to meet management's production requirements. Total Quality Management (TQM) is a powerful force today in the industrial world, and the formation of teams to solve short-term problems is one of its fundamental techniques. This dissertation focuses on a particular TQM team with the purpose of understanding the processes it used to meet its goals. This ten-member team functioned for about one year and was assigned goals leading to improved accelerator reliability. The investigator was a member …

Diffusion Of Total Quality Management: An Organizational Self-Production Perspective, Baizhong Zhao

Engineering Management & Systems Engineering Theses & Dissertations

American industries are in the process of a quality revolution. Most companies are busy implementing Total Quality Management (TQM) programs. However, the experience of both Japanese and American companies indicates that successful TQM implementation depends on an understanding of implementation processes, which itself relies on an understanding of organizational self-organizing, for it is through this process that TQM gets diffused and becomes a core component of an organization's culture. Self-organizing is a so-called process-oriented approach, based on theory from cybernetics (Ashby, 1962; Steier & Smith, 1985; von Foerster, 1960), dissipative structure theory (Prigogine & Stengers, 1984), and chaos theory (Gleick, …

A Comparison Of Alphanumeric, Direct Manipulation Graphic, And Equivalent Interface Design For A Production Scheduling Task, Ann C. Fulop

Psychology Theses & Dissertations

Scheduling is an essential factor influencing the efficiency of any production system. The effectiveness of the scheduling system depends upon the interaction of the human and machine. Thus, to effectively design the interface between the human and the machine, the human factors professional must understand scheduling behavior and the information requirements of the scheduling task. The present study modeled human scheduling behavior and determined the information requirements of the scheduling task. The study also compared alphanumeric, direct manipulation graphic, and equivalent interfaces to determine which interface best supports scheduling. The results of the study show that schedulers monitor the current …

Dynamic Allocation Of Responsibility Between Operators With Different Models Of System Information Using Computer-Mediated Communication, Michele Terranova

Psychology Theses & Dissertations

This research focused on the effectiveness of two operator teams for dynamic control of a process simulation. The responsibility for system optimization and failure detection was shared by the operators through computer-mediated communication. System information was displayed to both operators by one of three mental models of the systems: an alphanumeric/separable representation, a graphic/integral system representation, or both representations. The following team-display configurations were used: primary operator with graphic display, support operator with alphanumeric (GRAL); primary operator with alphanumeric display, support operator with graphic (ALGR); both operators with alphanumeric displays (BOAL); both operators with graphic displays (BOGR); and both operators …