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A Multidimensional Scaling And Participatory Design Approach To Classify Open Ended Aircraft Maintenance Data, Kunal Kapoor
A Multidimensional Scaling And Participatory Design Approach To Classify Open Ended Aircraft Maintenance Data, Kunal Kapoor
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The quality assurance data to be analyzed by the web-based surveillance and auditing tool (WebSAT) is both qualitative and quantitative. The forced responses to checklist questions provide a definitive outcome identifying the effectiveness of the four quality assurance work functions. On the other hand, open-ended responses, the second type of response for capturing maintenance errors, are qualitative in nature since they reflect what the auditors and quality assurance representatives observe during their interactions at vendor locations. This research proposes to apply the statistical technique of multidimensional scaling (MDS) and the User centered Design (UCD) method of Participatory Design (PD) to …
Use Of Personas For User Interface Design: Results Of Field And Experimental Studies , Pallavi Dharwada
Use Of Personas For User Interface Design: Results Of Field And Experimental Studies , Pallavi Dharwada
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Persona is a fictitious user serving as a role model for designers, helping them make difficult decisions from the users' perspective during the interface design process. This concept, which was introduced by Alan Cooper in 1999, has been found to be a powerful tool for engaging the designers with the users. Although personas do not replace the rich data acquired through user testing, they enhance the interface development process by focusing the designers' attention on the target user until the interface qualifies for testing. Recognizing the benefits of persona, many companies, including the Fortune 500 have embraced this concept as …