Operations Research, Systems Engineering and Industrial Engineering Commons^™

Improving Patient Length-Of-Stay In Emergency Department Through Dynamic Resource Allocation Policies, Kar Way Tan, Wei Hao Tan, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

In this work, we consider the problem of allocating doctors in the ambulatory area of a hospital's emergency department (ED) based on a set of policies. Traditional staffing methods are static, hence do not react well to surges in patient demands. We study strategies that intelligently adjust the number of doctors based on current and historical information about the patient arrival. Our main contribution is our proposed data-driven online approach that performs adaptive allocation by utilizing historical as well as current arrivals by running symbiotic simulation in real-time. We build a simulation prototype that models ED process that is close …

Riskvis: Supply Chain Visualization With Risk Management And Real-Time Monitoring, Rick S. M. Goh, Zhaoxia Wang, Xiaofeng Yin, Xiuju Fu, Loganathan Ponnanbalam, Sifei Lu, Xiaorong Li

Research Collection School Of Computing and Information Systems

With increased complexity, supply chain networks (SCNs) of modern era face higher risks and lower efficiency due to limited visibility. Hence, there is an immediate need to provide end-to-end supply chain visibility for efficient management of complex supply chains. This paper proposes a visualization scheme based on multi-hierarchical modular design and develops a supply chain visualization platform with risk management and real-time monitoring, named RiskVis, for realizing better Supply Chain Risk Management (SCRM). A Supply Chain Visualizer (SCV) with a graphical visualization platform is mounted as a part of a SCRM management decision-making dashboard and it provides senior management a …

Real-Life Vehicle Routing With Non-Standard Constraints, Wee Leong Lee

Research Collection School Of Computing and Information Systems

Real-life vehicle routing problems comprise of a number of complexities that are not considered by the classical models found in vehicle routing literature. I present, in this paper, a two-stage sweep-based heuristic to find good solutions to a real-life Vehicle Routing Problem (VRP). The problem I shall consider, will deal with some non-standard constraints beyond those normally associated with the classical VRP. Other than considering the capacity constraints for vehicles and the time windows for deliveries, I shall introduce four additional non-standard constraints: merging of customer orders, controlling the maximum number of drop points, matching orders to vehicle types, and …

Tesla: An Extended Study Of An Energy-Saving Agent That Leverages Schedule Flexibility, Jun Young Kwak, Pradeep Varakantham, Rajiv Maheswaran, Milind Tambe, Burcin Becerik-Gerber

Research Collection School Of Computing and Information Systems

This paper presents transformative energy-saving schedule-leveraging agent (TESLA), an agent for optimizing energy usage in commercial buildings. TESLA’s key insight is that adding flexibility to event/meeting schedules can lead to significant energy savings. This paper provides four key contributions: (i) online scheduling algorithms, which are at the heart of TESLA, to solve a stochastic mixed integer linear program for energy-efficient scheduling of incrementally/dynamically arriving meetings and events; (ii) an algorithm to effectively identify key meetings that lead to significant energy savings by adjusting their flexibility; (iii) an extensive analysis on energy savings achieved by TESLA; and (iv) surveys of real …

Master Physician Scheduling Problem, Aldy Gunawan, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

We study a real-world problem arising from the operations of a hospital service provider, which we term the master physician scheduling problem. It is a planning problem of assigning physicians’ full range of day-to-day duties (including surgery, clinics, scopes, calls, administration) to the defined time slots/shifts over a time horizon, incorporating a large number of constraints and complex physician preferences. The goals are to satisfy as many physicians’ preferences and duty requirements as possible while ensuring optimum usage of available resources. We propose mathematical programming models that represent different variants of this problem. The models were tested on a real …

Implementation Of Slowly Changing Dimension To Data Warehouse To Manage Marketing Campaigns In Banks, Lihui Wang, Junyu Choy, Michelle L. F. Cheong

Research Collection School Of Computing and Information Systems

Management of updating and recording campaign leads in data warehouse of any banking environment is complex especially with multiple campaigns are active simultaneously. As a way to avoid overly contacting customers for sales-based marketing contacts, the concept of Recency Frame is introduced to “lock” the customers who are targeted in Sales-based campaign for a specified time period. During this Recency Frame, the customer cannot be targeted by other Sales-based campaign under the same channel. This approach increased the difficulties of managing the customers’ data with proper data updating and storing and procedures have to be placed and made sufficiently robust …

Tesla: An Energy-Saving Agent That Leverages Schedule Flexibility, Jun Young Kwak, Pradeep Varakantham, Rajiv Maheswaran, Burcin Becerik-Gerber, Milind Tambe

Research Collection School Of Computing and Information Systems

This innovative application paper presents TESLA, an agent-based application for optimizing the energy use in commercial buildings. TESLA’s key insight is that adding flexibility to event/meeting schedules can lead to significant energy savings. TESLA provides three key contributions: (i) three online scheduling algorithms that consider flexibility of people’s preferences for energyefficient scheduling of incrementally/dynamically arriving meetings and events; (ii) an algorithm to effectively identify key meetings that lead to significant energy savings by adjusting their flexibility; and (iii) surveys of real users that indicate that TESLA’s assumptions exist in practice. TESLA was evaluated on data of over 110,000 meetings held …

Distributed Gibbs: A Memory-Bounded Sampling-Based Dcop Algorithm, Duc Thien Nguyen, William Yeoh, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Researchers have used distributed constraint optimization problems (DCOPs) to model various multi-agent coordination and resource allocation problems. Very recently, Ottens et al. proposed a promising new approach to solve DCOPs that is based on confidence bounds via their Distributed UCT (DUCT) sampling-based algorithm. Unfortunately, its memory requirement per agent is exponential in the number of agents in the problem, which prohibits it from scaling up to large problems. Thus, in this paper, we introduce a new sampling-based DCOP algorithm called Distributed Gibbs, whose memory requirements per agent is linear in the number of agents in the problem. Additionally, we show …

Demand Forecasting Using A Growth Model And Negative Binomial Regression Framework, Cally Yeru Ong, Murphy Choy, Michelle L. F. Cheong

Research Collection School Of Computing and Information Systems

In this paper, we look at demand forecasting by using a growth model and negative binomial regression framework. Using cumulative sales, we model the sales data for different wristwatch brands and relate it to their sales and growth characteristics. We apply clustering to determine the distinctive characteristics of each individual cluster. Four different growth models are applied to the clusters to find the most suitable growth model to be used. After determining the appropriate growth model to be applied, we then forecast the sales by applying the model to new products being launched in the market and continue to monitor …

Anonymous Authentication Of Visitors For Mobile Crowd Sensing At Amusement Parks, Divyan Konidala, Robert H. Deng, Yingjiu Li, Hoong Chuin Lau, Stephen Fienberg

Research Collection School Of Computing and Information Systems

In this paper we focus on authentication and privacy aspects of an application scenario that utilizes mobile crowd sensing for the benefit of amusement park operators and their visitors. The scenario involves a mobile app that gathers visitors’ demographic details, preferences, and current location coordinates, and sends them to the park’s sever for various analyses. These analyses assist the park operators to efficiently deploy their resources, estimate waiting times and queue lengths, and understand the behavior of individual visitors and groups. The app server also offers visitors optimal recommendations on routes and attractions for an improved dynamic experience and minimized …

An Investigation And Analysis Of The Vestibulo-Ocular Reflex In A Vibration Environment, Daniel J. Uribe

Theses and Dissertations

Forty years of innovations have greatly improved Helmet-Mounted Displays (HMDs) and their integration into military systems. However, a significant issue with HMDs is the effect of vibration and the associated Vestibulo-Ocular Reflex (VOR). When a human’s head is subject to low-frequency vibration, the VOR stabilizes the eye with respect to objects in the external environment. However, this response is inappropriate in HMDs as the display moves with the user’s head and the VOR blurs the image as it is projected on the human retina. Current compensation techniques suggest increasing the size of displayed graphics or text to compensate for the …

The Root Cause Of Failure In Complex It Projects: Complexity Itself, Kaitlynn M. Whitney, Charles B. Daniels

Engineering Management & Systems Engineering Faculty Publications

Increased demand for better technology and perpetual global expansion continue to provide developers with many project opportunities for success, as well as failure. While no industry is immune from project failure, the Information Technology (IT) industry is shown to be more susceptible to risk and failure than those of other industries. Agile project management, which facilitates adaptation to changing circumstances and alleviates rigid formal controls, has become more popular in the software development industry though is not entirely compatible with traditional project management approaches.In this paper we will examine the primary causes of IT project management failure stated in modern …

Using Architecture Models To Design Adaptive Socio-Technical Systems, Holly A. H. Handley

Engineering Management & Systems Engineering Faculty Publications

An architecture framework is used to capture the overall design and structure of a complex system. The Human Viewpoint was developed to augment existing architectural frameworks with additional information relevant to the human component in the system. The Human View models collect and organize social parameters in order to understand the way that humans interact with other elements of the system; the Human View models define the socio-technological boundaries of the system. Analyses performed with the architectural data provide information regarding the congruence, or fit of the human and the system. For example, different key thread analyses identify problematic paths …

Employing Learning To Improve The Performance Of Meta-Raps, Fatemah Al-Duoli, Ghaith Rabadi

Engineering Management & Systems Engineering Faculty Publications

In their search for satisfactory solutions to complex combinatorial problems, metaheuristics methods are expected to intelligently explore the solution space. Various forms of memory have been used to achieve this goal and improve the performance of metaheuristics, which warranted the development of the Adaptive Memory Programming (AMP) framework [1]. This paper follows this framework by integrating Machine Learning (ML) concepts into metaheuristics as a way to guide metaheuristics while searching for solutions. The target metaheuristic method is Meta-heuristic for Randomized Priority Search (Meta-RaPS). Similar to most metaheuristics, Meta-RaPS consists of construction and improvement phases. Randomness coupled with a greedy heuristic …

Decision Support For Assorted Populations In Uncertain And Congested Environments, Pradeep Reddy Varakantham, Asrar Ahmed, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

This research is motivated by large scale problems in urban transportation and labor mobility where there is congestion for resources and uncertainty in movement. In such domains, even though the individual agents do not have an identity of their own and do not explicitly interact with other agents, they effect other agents. While there has been much research in handling such implicit effects, it has primarily assumed deterministic movements of agents. We address the issue of decision support for individual agents that are identical and have involuntary movements in dynamic environments. For instance, in a taxi fleet serving a city, …

Uncertain Congestion Games With Assorted Human Agent Populations , Pradeep Reddy Varakantham, Asrar Ahmed, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

Congestion games model a wide variety of real-world resource congestion problems, such as selfish network routing, traffic route guidance in congested areas, taxi fleet optimization and crowd movement in busy areas. However, existing research in congestion games assumes: (a) deterministic movement of agents between resources; and (b) perfect rationality (i.e. maximizing their own expected value) of all agents. Such assumptions are not reasonable in dynamic domains where decision support has to be provided to humans. For instance, in optimizing the performance of a taxi fleet serving a city, movement of taxis can be involuntary or nondeterministic (decided by the specific …

Automated Parameter Tuning Framework For Heterogeneous And Large Instances: Case Study In Quadratic Assignment Problem, Linda Lindawati, Zhi Yuan, Hoong Chuin Lau, Feida Zhu

Research Collection School Of Computing and Information Systems

This paper is concerned with automated tuning of parameters of algorithms to handle heterogeneous and large instances. We propose an automated parameter tuning framework with the capability to provide instance-specific parameter configurations. We report preliminary results on the Quadratic Assignment Problem (QAP) and show that our framework provides a significant improvement on solutions qualities with much smaller tuning computational time.

Regret Based Robust Solutions For Uncertain Markov Decision Processes, Asrar Ahmed, Pradeep Reddy Varakantham, Yossiri Adulyasak, Patrick Jaillet

Research Collection School Of Computing and Information Systems

In this paper, we seek robust policies for uncertain Markov Decision Processes (MDPs). Most robust optimization approaches for these problems have focussed on the computation of maximin policies which maximize the value corresponding to the worst realization of the uncertainty. Recent work has proposed minimax regret as a suitable alternative to the maximin objective for robust optimization. However, existing algorithms for handling minimax regret are restricted to models with uncertainty over rewards only. We provide algorithms that employ sampling to improve across multiple dimensions: (a) Handle uncertainties over both transition and reward models; (b) Dependence of model uncertainties across state, …

College Of Engineering Senior Design Competition Fall 2012, University Of Nevada, Las Vegas

Fred and Harriet Cox Senior Design Competition Projects

Senior Design Experience

Part of every UNLV engineering student's academic experience, the Senior Design project stimulates engineering innovation and entrepreneurship. Each student in their senior year chooses, plans, designs and prototypes a product in this required element of the curriculum. Working in teams, the senior design project encourages students to use everything learned in the engineering and computer design programs to create a practical, real world solution to an engineering challenge.

Beyond the classroom ...

Because of the requirement to work in teams, students also build good communication skills, presentation skills and even business writing skills. They also have to …

A Mechanism For Organizing Last-Mile Service Using Non-Dedicated Fleet, Shih-Fen Cheng, Duc Thien Nguyen, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Unprecedented pace of urbanization and rising income levels have fueled the growth of car ownership in almost all newly formed megacities. Such growth has congested the limited road space and significantly affected the quality of life in these megacities. Convincing residents to give up their cars and use public transport is the most effective way in reducing congestion; however, even with sufficient public transport capacity, the lack of last-mile (from the transport hub to the destination) travel services is the major deterrent for the adoption of public transport. Due to the dynamic nature of such travel demands, fixed-size fleets will …

Lagrangian Relaxation For Large-Scale Multi-Agent Planning, Geoffrey J. Gordon, Pradeep Varakantham, William Yeoh, Hoong Chuin Lau, Ajay S. Aravamudhan, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

Multi-agent planning is a well-studied problem with various applications including disaster rescue, urban transportation and logistics, both for autonomous agents and for decision support to humans. Due to computational constraints, existing research typically focuses on one of two scenarios: unstructured domains with many agents where we are content with heuristic solutions, or domains with small numbers of agents or special structure where we can provide provably near-optimal solutions. By contrast, in this paper, we focus on providing provably near-optimal solutions for domains with large numbers of agents, by exploiting a common domain-general property: if individual agents each have limited influence …

Lagrangian Relaxation For Large-Scale Multi-Agent Planning, Geoff Gordon, Pradeep Varakantham, William Yeoh, Hoong Chuin Lau, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

Multi-agent planning is a well-studied problem with various applications including disaster rescue, urban transportation and logistics, both for autonomous agents and for decision support to humans. Due to computational constraints, existing research typically focuses on one of two scenarios: unstructured domains with many agents where we are content with heuristic solutions, or domains with small numbers of agents or special structure where we can provide provably near-optimal solutions. By contrast, in this paper, we focus on providing provably near-optimal solutions for domains with large numbers of agents, by exploiting a common domain-general property: if individual agents each have limited influence …

Knowledge-Driven Autonomous Commodity Trading Advisor, Yee Pin Lim, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

The myth that financial trading is an art has been mostly destroyed in the recent decade due to the proliferation of algorithmic trading. In equity markets, algorithmic trading has already bypass human traders in terms of traded volume. This trend seems to be irreversible, and other asset classes are also quickly becoming dominated by the machine traders. However, for asset that requires deeper understanding of physicality, like the trading of commodities, human traders still have significant edge over machines. The primary advantage of human traders in such market is the qualitative expert knowledge that requires traders to consider not just …

The Factors Behind A Successful Implementation Of Electronic Health Records Systems, Anjee Gorkhali

Engineering Management & Systems Engineering Theses & Dissertations

This research explores the role that budget for Information System (IS) and technical expertise of healthcare service provider staff play on the successful leap from a partial to exhaustive implementation of Electronic Health Records (EHR) Systems. Technical expertise in Information Systems might not be easily measurable directly, but there are a number of indicators that could be used as a proxy, such as: Information System (IS) Department Budget, number of IS staff and the extent of technical trainings provided by the IS department to the clinical staff. This research study hypothesizes that quality technical trainings conducted by an IS department …

A Flexible Mixed Integer Programming Framework For Nurse Scheduling, Murphy Choy, Michelle L. F. Cheong

Research Collection School Of Computing and Information Systems

In this paper, a nurse-scheduling model is developed using mixed integer programming model. It is deployed to a general care ward to replace and automate the current manual approach for scheduling. The developed model differs from other similar studies in that it optimizes both hospitals requirement as well as nurse preferences by allowing flexibility in the transfer of nurses from different duties. The model also incorporated additional policies which are part of the hospitals requirement but not part of the legislations. Hospitals key primary mission is to ensure continuous ward care service with appropriate number of nursing staffs and the …

Locating And Protecting Facilities Subject To Random Disruptions And Attacks, Hugh Medal

Graduate Theses and Dissertations

Recent events such as the 2011 Tohoku earthquake and tsunami in Japan have revealed the vulnerability of networks such as supply chains to disruptive events. In particular, it has become apparent that the failure of a few elements of an infrastructure system can cause a system-wide disruption. Thus, it is important to learn more about which elements of infrastructure systems are most critical and how to protect an infrastructure system from the effects of a disruption. This dissertation seeks to enhance the understanding of how to design and protect networked infrastructure systems from disruptions by developing new mathematical models and …

Dynamic Stochastic Orienteering Problems For Risk-Aware Applications, Hoong Chuin Lau, William Yeoh, Pradeep Varakantham, Duc Thien Nguyen

Research Collection School Of Computing and Information Systems

Orienteering problems (OPs) are a variant of the well-known prize-collecting traveling salesman problem, where the salesman needs to choose a subset of cities to visit within a given deadline. OPs and their extensions with stochastic travel times (SOPs) have been used to model vehicle routing problems and tourist trip design problems. However, they suffer from two limitations travel times between cities are assumed to be time independent and the route provided is independent of the risk preference (with respect to violating the deadline) of the user. To address these issues, we make the following contributions: We introduce (1) a dynamic …

Toward Large-Scale Agent Guidance In An Urban Taxi Service, Agussurja Lucas, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Empty taxi cruising represents a wastage of resources in the context of urban taxi services. In this work, we seek to minimize such wastage. An analysis of a large trace of taxi operations reveals that the services’ inefficiency is caused by drivers’ greedy cruising behavior. We model the existing system as a continuous time Markov chain. To address the problem, we propose that each taxi be equipped with an intelligent agent that will guide the driver when cruising for passengers. Then, drawing from AI literature on multiagent planning, we explore two possible ways to compute such guidance. The first formulation …

The Patrol Scheduling Problem, Hoong Chuin Lau, Aldy Gunawan

Research Collection School Of Computing and Information Systems

This paper presents the problem of scheduling security teams to patrol a mass rapid transit rail network of a large urban city. The main objective of patrol scheduling is to deploy security teams to stations at varying time periods of the network subject to rostering as well as security-related constraints. We present a mathematical programming model for this problem. We then discuss the aspect of injecting randomness by varying the start times, the break times for each team as well as the number of visits required for each station according to their reported vulnerability. Finally, we present results for the …

Uncertain Congestion Games With Assorted Human Agent Populations, Asrar Ahmed, Pradeep Reddy Varakantham, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

Congestion games model a wide variety of real-world resource congestion problems, such as selfish network routing, traffic route guidance in congested areas, taxi fleet optimization and crowd movement in busy areas. However, existing research in congestion games assumes: (a) deterministic movement of agents between resources; and (b) perfect rationality (i.e. maximizing their own expected value) of all agents. Such assumptions are not reasonable in dynamic domains where decision support has to be provided to humans. For instance, in optimizing the performance of a taxi fleet serving a city, movement of taxis can be involuntary or nondeterministic (decided by the specific …