Operations Research, Systems Engineering and Industrial Engineering Commons^™

An Empirical Investigation Into The Relationships Between Emotional Intelligence, Use Of Knowledge Transfer Methods, And Project Performance, Brent Michael Decker

Engineering Management & Systems Engineering Theses & Dissertations

Increasingly, the use of project teams is becoming commonplace within organizations as the primary means to accomplish complex tasks. While the literature has long acknowledged that the knowledge transfer process is a key component in achieving organizational success and ultimately sustaining a competitive advantage, very little has been written that specifically examines the knowledge transfer process at the project team level. In an attempt to increase the understanding of knowledge transfer processes at the project team level, the effect that a relatively new construct, termed emotional intelligence, has on the use of knowledge transfer methods is examined. The relationships between …

Two-Instant Reallocation In Two-Echelon Spare Parts Inventory Systems, Huawei Song, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

In this paper, we study the problem of deciding when and how to perform reallocation of existing spare parts in a multi-echelon reparable item inventory system. We present a mathematical model that solves the problem when there are two reallocation instants, in response to the open challenge post by Cao and Silver(2005) to consider two or more possible reallocations within a replenishment cycle.

An Adaptive Tabu Search Heuristic For The Location Routing Pickup And Delivery Problem With Time Windows With A Theater Distribution Application, Robert E. Burks Jr.

Theses and Dissertations

The time constrained pickup and delivery problem (PDPTW) is a problem of finding a set of routes for a fleet of vehicles in order to satisfy a set of transportation requests. Each request represents a user-specified pickup and delivery location. The PDPTW may be used to model many problems in logistics and public transportation. The location routing problem (LRP) is an extension of the vehicle routing problem where the solution identifies the optimal location of the depots and provides the vehicle schedules and distribution routes. This dissertation seeks to blend the PDPTW and LRP areas of research and formulate a …

Applying Lean Manufacturing Techniques To Improve The Performance Of An Emergency Department, Ramesh Pondhe

All-Inclusive List of Electronic Theses and Dissertations

The research was an attempt to apply lean manufacturing (LM) techniques, to the healthcare setting specifically to Emergency Department (ED) of a local hospital and to improve its performance. An ED is meant to attend/provide immediate care to a patient who needs medical care immediately and also balancing the care to patients with lesser acuity who arrive at the ED for treatment. The data was collected from the ED by direct observation. The data was statistically analyzed to find out the bottlenecks in the process during the course of a patient's treatment to further provide solutions and improve the performance …

Modeling A Reparable Supply Chain And Applying Cpfr Concepts, Sandra A. Mayhall

Theses and Dissertations

The Air Force supply chain includes parts required to build, fix, or maintain aircraft delivered to the warfighter to carry out missions. Industry has shown that following Collaborative Planning, Forecasting, and Replenishment (CPFR) concepts, particularly reducing inventory through accurate demand forecasts, has increased profits in part by lowering the holding costs of inventory and increasing sales. This is analogous to the Air Force increasing aircraft availability. There is scant evidence that demand forecasts generated at any level in the Air Force are shared with the intent of coordinating replenishment. This thesis uses a simple discrete-event stochastic simulation model to show …

Winning Back The Cup For Distributed Pomdps: Planning Over Continuous Belief Spaces, Pradeep Varakantham, Ranjit Nair, Milind Tambe, Makoto Yokoo

Research Collection School Of Computing and Information Systems

Distributed Partially Observable Markov Decision Problems (Distributed POMDPs) are evolving as a popular approach for modeling multiagent systems, and many different algorithms have been proposed to obtain locally or globally optimal policies. Unfortunately, most of these algorithms have either been explicitly designed or experimentally evaluated assuming knowledge of a starting belief point, an assumption that often does not hold in complex, uncertain domains. Instead, in such domains, it is important for agents to explicitly plan over continuous belief spaces. This paper provides a novel algorithm to explicitly compute finite horizon policies over continuous belief spaces, without restricting the space of …

The Analytic Hierarchy & The Analytic Network Processes In Multicriteria Decision Making: A Comparative Study, Ali K. Taslicali

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the critical benefits and factors of decision making models in a changing technological environment. Decision making models are helping tools for the managers or decision makers to make future plans by using qualitative or quantitative data. In this research, a general idea about decision making models and, comparison between the two important models, the Analytical Hierarchy Process (AHP) and the Analytical Network Process (ANP), are introduced. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further …

Crisis Management In Projects, Senol Nazikkol

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the processes, benefits and important tools of crisis management in projects. Crisis management is a system that helps managers to prevent and overcome crises. In this research, a general review about crisis, crisis management processes and tools are discussed. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further research and development in the area of crisis management in projects. Managers of projects can use this study for improving their projects and project-based organizations' crisis management …

Reducing Uncertainty In Effects-Based Operations, Wilburn B. Mclamb

Theses and Dissertations

Known as the fog of war, uncertainty has been prevalent in the conduct of military operations throughout human history. Intelligence collection efforts are tasked to reduce this uncertainty through the collection of information. Utilizing Shannon's entropy as a measure of the expected information gain due to an intelligence collection effort, a methodology is developed to prioritize and allocate intelligence assets in an efficient manner. Incorporated in this methodology are target priority and the requirement to reassess dynamic targets. The application area for the methodology is Effects-Based Operations. A generalized state model is developed to conduct adversary system-of-systems analysis. This model …

Understanding Innovation Adoption In The Air Force, Morgan J. Evans

Theses and Dissertations

Innovation adoption has become a critical issue for organizations in both the public and private sectors. The search for competitive advantage has led to the recognition that innovation is a vital ingredient for an organization's survival and profitability in this information age. The United States Air Force is seeking to adapt to this new information age by transforming its business processes in order to sustain its competitive advantage as the world's most respected air force. Adopting innovations and integrating new or improved technologies, capabilities, concepts, and processes into Air Force planning and acquisition activities, organizations, and operations are goals of …

Enterprise Resource Planning Survey Of Korean Manufacturing Firms, Lee Taehyung, Young Moon, Lee Heeseok

Mechanical and Aerospace Engineering - All Scholarship

Enterprise Resource Planning (ERP) systems are packaged software designed to integrate and optimise the business processes of an enterprise. The ERP systems have been embraced by industry as a de facto solution to integrate their business functions. The adoption of the ERP concept is a truly global phenomenon. This paper reports a recently completed survey study on Korean manufacturing firms. The study used the same survey questionnaires used in two previous surveys done on US and Swedish manufacturing firms. Our objective is to determine the extent of adoption of the ERP system in the Korean manufacturing firms, their motivations, implementation …

B2b E-Marketplaces In The Airline Industry: A Study On Process Drivers And Performance Indicators, Claudia-Maria Wagner, Bernd Huber, Edward Sweeney

Practitioner Journals

No abstract provided.

A Dyadic Composition To Foster Virtual Team Effectiveness: An Experimental Study, Gamze Karayaz

Engineering Management & Systems Engineering Theses & Dissertations

The importance of effectiveness for virtual teamwork continues to gain momentum as technology and globalization of work accelerate. The implementation of virtual teams provides one approach to enhance competitiveness, overcoming the disadvantages of space and time differences through collaborative technologies. The influence of structure to virtual team performance has not been clearly established in the literature. The purpose of this research study was to investigate the effectiveness of a dyad structured approach for virtual teams using a quasi-experimental research design.

This research investigated four questions related to the influence of structure on virtual team effectiveness related to task performance, communication …

Multiagent Teamwork: Hybrid Approaches, Praveen Paruchuri, Emma Bowring, Ranjit Nair, Jonathan Pearce, Nathan Schurr, Milind Tambe, Pradeep Varakantham

Research Collection School Of Computing and Information Systems

Today within the multiagent community, we see at least four competing methods to building multiagent systems: beliefdesireintention (BDI), distributed constraint optimization (DCOP), distributed POMDPs, and auctions or game-theoretic methods. While there is exciting progress within each approach, there is a lack of cross-cutting research. This article highlights the various hybrid techniques for multiagent teamwork developed by the teamcore group. In particular, for the past decade, the TEAMCORE research group has focused on building agent teams in complex, dynamic domains. While our early work was inspired by BDI, we will present an overview of recent research that uses DCOPs and distributed …

Analyzing Faulty Knowledge Systems In Project-Based Environments: An Empirical Investigation In A R&D Organization, Rafael E. Landaeta, Cesar Ariel Pinto, Timothy G. Kotnour, William R. Peterson

Engineering Management & Systems Engineering Faculty Publications

This investigation contributes a framework of the relationships among the faulty elements of a knowledge system in a project-based organization. The framework was developed during an applied research project at a R&D organization. A knowledge system can be defined as a series of inputs, processes, and outputs that interact with each other with the purpose of enhance the performance and capabilities of an organization or work unit through knowledge. The framework was developed using literature, our experience as applied researchers, and data collected from members of a R&D organization. Data was collected through a survey, interviews, and group meetings. The …

Employee Commitment And Turnover: Literature And Data Analysis Of Correlations, Jean-Paul M. Arnaout, Gamze Karayaz, Andres Sousa-Poza

Engineering Management & Systems Engineering Faculty Publications

Due to the current turbulent environment, companies had to evolve form their traditional rigid structures to flexible and efficient ones, in order to better adapt to the continuous changes in the environment. New practices have emerged in the workplace, particularly the large layoffs of employees due to budget cuts, leading to an increase in the organizations' turnover. Thus, in today's world, a company is subject to high turnovers at any time of its life cycle; a suggested approach for reducing this turnover is through the improvement of organizational commitment. This paper addresses the following question: "Do all forms of employee …

Conceptual Simulation Modeling For Regional Distribution Center Systems, Kitti Setavoraphan

All-Inclusive List of Electronic Theses and Dissertations

This study focuses on the simulation modeling of warehousing operations commonly seen at general merchandize distribution centers. The key operational processes and modeling requirements related were identified and analyzed through a pattern and knowledge-based approach to capture the structural and behavioral characteristics of general distribution centers to support simulation study for performance evaluation and process improvement. Robust representations and patterns were developed to represent the elements and logic of the simulation models for these processes to facilitate efficient and effective construction of models. The issues of conceptual modeling such as synthesis, abstraction, decomposition, and specialization were addressed.

Evaluation Of Time-Varying Availability In Multi-Echelon Inventory System With Combat Damage, Hoong Chuin Lau, Huawei Song

Research Collection School Of Computing and Information Systems

The models for multi-echelon inventory systems in existing literatures predominantly address failures due to reliability in peacetime. In wartime or even peacetime operational scenarios, unexpected combat damage can cause a large number of systems to be heavily damaged, to the extent that they become irreparable. In this paper, we study a multi-echelon spare parts support system under combat damage, discuss the replenishment policy and propose an approximate method to evaluate the time-varying system performance operational availability considering the effect of passivation. Experiments show our model works well and efficiently against simulation.

Exploiting Belief Bounds: Practical Pomdps For Personal Assistant Agents, Pradeep Varakantham, Rajiv Maheswaran, Milind Tambe

Research Collection School Of Computing and Information Systems

Agents or agent teams deployed to assist humans often face the challenges of monitoring the state of key processes in their environment (including the state of their human users themselves) and making periodic decisions based on such monitoring. POMDPs appear well suited to enable agents to address these challenges, given the uncertain environment and cost of actions, but optimal policy generation for POMDPs is computationally expensive. This paper introduces three key techniques to speedup POMDP policy generation that exploit the notion of progress or dynamics in personal assistant domains. Policy computation is restricted to the belief space polytope that remains …

A Case Study On Implementation Of Quality Function Deployment Into The Design Process Of A Small Job Shop, Benjamin A. Thomson

All-Inclusive List of Electronic Theses and Dissertations

The majority of research involving Quality Function Deployment (QFD) was focused on large consumer based companies and not small job shop business-to-business companies. This case study involved the implementation of QFD into the design process at Reynolds & Co., a small job shop in Terre Haute, IN. The specific objectives of the research were to find the QFD concepts that apply to the improvement of Reynolds & Co.'s (small job shop) design process. The next objective was to reduce the average design time associated with Reynolds & Co.'s design process. The final objective of this case study was to reduce …

Optimization Model For Base-Level Delivery Routes And Crew Scheduling, Young-Ho Cha

Theses and Dissertations

In the U.S. Air Force, a Logistic Readiness Squadron (LRS) provides material management, distribution, and oversight of contingency operations. Dispatchers in the LRS must quickly prepare schedules that meet the needs of their customers while dealing with real-world constraints, such as time windows, delivery priorities, and intermittent recurring missions. Currently, LRS vehicle operation elements are faced with a shortage of manpower and lack an efficient scheduling algorithm and tool. The purpose of this research is to enhance the dispatchers' capability to handle flexible situations and produce "good" schedules within current manpower restrictions. In this research, a new scheduling model and …

A Multiple-Case Analysis Of Lean Six Sigma Deployment And Implementation Strategies, Peter M. O'Rourke

Theses and Dissertations

Lean and Six Sigma are recent developments in continuous improvement methodology that have been popularized by several high-profile companies. The success and complementary nature of these methodologies has led to their combination into a single methodology, commonly called Lean Six Sigma or Lean Sigma. Although there is considerable literature available and many consultants involved with Lean Six Sigma, very little published research addresses the practical experiences of companies that have implemented Lean Six Sigma. The research question for this research is: How and why are certain private sector implementations of Lean Six Sigma successful or unsuccessful? The investigative questions further …

Assessing The Usefulness Of The Decision Framework For Identifying And Selecting Knowledge Management Projects, Kevin G. Budai

Theses and Dissertations

Knowledge management (KM) is becoming recognized as a valuable tool for the Department of Defense (DoD) in its effort to maintain a competitive, strategic advantage against its enemies in a new threat environment. Decision superiority is the ultimate end result and is only possible through the effective and efficient use of its chief key resource--knowledge. As the Air Force seeks to transform the way it does business the concept of knowledge management has made its way to the forefront of both the Air Force's Information Strategy and Information Resource Flight Plan. This research assesses the usefulness of a knowledge management …

Barriers To Electronic Records Management (Erm): An Exploratory Case Study Investigating Erm In The Deployed Environment During Operations Enduring Freedom And Iraqi Freedom, Brian G. Hobbs

Theses and Dissertations

Corporate and government organizations can use electronic records as an important strategic resource, if the records are managed properly. In addition to meeting legal requirements, electronic records can play a vital role in the management and operation of an organization's activities. Corporate America is facing challenges in managing electronic records, and so too is the U.S. Air Force (USAF). The deployed environment is particularly problematic for electronic records management (ERM). This research, thus, investigates ERM in the deployed environment to identify and characterize the barriers faced by USAF personnel who deployed to locations supporting Operations Enduring Freedom and Iraqi Freedom. …

Air Force Jp-8 Fuel Distribution System: A Statistical Analysis To Determine Where And When To Sample, Eric J. Heath

Theses and Dissertations

The Air Force Petroleum Office at Wright-Patterson Air Force Base, Ohio collects JP-8 sampling data, but this data doesn't undergo analysis to determine the health of the base-level JP-8 fuel distribution system. Commanders possess no known confidence level when assessing base-level fuel health. Therefore, the objective of this research is to assess Air Force base-level fuel sampling data to determine the base-level sampling point that ensures a quality and healthy product at the aircraft. Also, this research seeks to identify how often correlation sampling should take place. Sample test pass rates are analyzed from three locations, receipt, storage, and vehicles/aircraft, …

Output Analysis And Comparison Of Deployment Models With Varying Fidelity, Matthew M. Gill

Theses and Dissertations

This thesis explores the changes in insights that result from using different types of models to assess the capability of deploying the Stryker Brigade within specific timeline goals. The thesis uses as its primary base a study conducted in 2002 by USTRANSCOM to evaluate the ability of Stryker to meet stated deployment timeline goals. Specifically, the author compares the outputs from four different models as they change over three different deployment scenarios and 10 different routes. The study investigates the relationships among the outputs of spreadsheet models, spreadsheet models with elements of variability added, and low- and high-level discrete-event simulations. …

Production Research In China, S. Chaudhry, S. Feng, H. Li, H. Sui, J. L. Zhang, Z Zhang, Li Xu

Information Technology & Decision Sciences Faculty Publications

(First paragraph) China is the world’s largest emerging economy. In recent years, China has moved to an increasingly market-oriented economy that opens to international trade and investment. At the same time, the popularity of China as a manufacturing base, assembling goods for sale worldwide is growing. In addition to global manufacturers who have built their own plants in China, many manufacturing companies are outsourcing production to Chinese subcontractors and branding the products with their own logos. In today’s China, production research is becoming more and more important; advanced production research becomes an important enabler to make its manufacturing industry competitive. …

Multi-National Project Team Communications And Cultural Influences, Morgan E. Henrie

Engineering Management & Systems Engineering Theses & Dissertations

This exploratory case study dissertation examined multinational project teams' communication satisfaction as influenced by the project team's cultural attribute of power distance. Utilizing a exploratory case study, semi-guided interview research approach, ordinal scale data and open-ended contextual based question responses was obtained. This data was gathered from United States---Russia and Canada---Angola multi-national, complex, high technology oil transportation project teams. Triangulation data gathering techniques were utilized to obtain empirical data from multiple sources of data and multiple data types. Subsequent data analyses combined descriptive statistical analysis, graphical analysis, cluster analysis, and content analysis techniques to derive a theoretical construct of multi-national …

Information View Of Organization, Bob Travica

Journal of International Technology and Information Management

This article proposes an information view of organization that brings the information systems field closer to organization theory. Although voluminous bodies of literature have been developed within each of these disciplines and links between them do exist, their mutual informing is still insufficient. The proposed view of organization is intended to help convey results of information systems research to organizational scholars, while broadening theoretical horizons of the former. This article discusses the premises, conceptual framework, examples, and preliminary evidence of the information view of organization.

Time Dimension For Business News In The Knowledge Warehouse, Pawel J. Kalczynski

Journal of International Technology and Information Management

This paper proposes a data structure to support the integration of business news and data in the knowledge warehouse using the Temporal Document Retrieval Model (TDRM). Temporal document retrieval takes into account the time context expressed as temporal phrases in the document content. The maintenance and scalability of the proposed data cluster is discussed. The results of temporal document retrieval experiments based on typical and ad-hoc time constraints, performed on a large corpus of business news are reported. The experiments showed that the instantaneous TDRM-based retrieval using the proposed cluster is possible with the currently available database technology and confirmed …