Management and Operations Commons^™

Applying And Evaluating A Taxonomy Of Resilient Performance Among Certified Flight Instructors, Kristine M. Kiernan Ph.D., David S. Cross Ph.D., Ed.D., Mark Scharf Ph.D.

National Training Aircraft Symposium (NTAS)

Human error in aviation has been well studied, but the contribution of human performance to system resilience in aviation has not been as well explored. Resilient performance is the ability of a system to make accommodations before, during, and after a disturbance to ensure continued system functioning. Resilient performance is enabled by the ability to anticipate, monitor, learn, and respond. Certified flight instructors will be interviewed using the critical incident debrief method. Interviews will be transcribed and analyzed to explore resilient behavior and evaluate whether the taxonomy of success developed in commercial airline operations is applicable to the flight instruction …